Πλεονεκτήματα: "Crew was great"
Πλεονεκτήματα: "Staff all nice"
Μειονεκτήματα: "Maintenance service could be better manage so flight delays are avoided"
Μειονεκτήματα: "Entertaining on board"
Μειονεκτήματα: "Better drink selection"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Boarding process was very quick."
Μειονεκτήματα: "Some sort of entertainment. There was nothing."
Μειονεκτήματα: "We left Baltimore an hour and a half late and missed our connecting flight to Paris."
Πλεονεκτήματα: "Safe flight"
Μειονεκτήματα: "Just wanted a glass of coca cola."
Μειονεκτήματα: "There was some problem getting the bags on which meant we didn't leave the gate until almost an hour late. Then because of the delay we sat on the runway for over half an hour more. Meaning we missed our flight to Austin. Two flights over an hour late in one day. Oh, and we are missing one of our bags."
Πλεονεκτήματα: "Staff were friendly."
Μειονεκτήματα: "Check-in did not include my TSA-Pre or airline frequent flyer membership. Food was stale and inedible."
Μειονεκτήματα: "The “business class” was just economy class with nobody sitting in center seat. And the food was horrific. Bland, almost un-eatable. What did I pay the extra money for?"
Πλεονεκτήματα: "The new Dreamliner made for the smoothest, quietest flight I've ever taken."
Πλεονεκτήματα: "The food was surprisingly tasty for an airplane - it looked horrific but that’s of no importance. The airplane staff was very friendly and generous, possibly due to delays everywhere."
Μειονεκτήματα: "Delayed takeoffs on both legs of the flight, combined with absolutely awful layout at Heathrow which made us nearly miss our connecting flight. Why do we have to go through security again in London?"
Πλεονεκτήματα: "The curry was good."
Μειονεκτήματα: "LHR-JFK was on an older, more claustrophobic plane. Flight crew had a hard time keeping passengers in check, and there was a lot of yelling. The cabin got quite hot, so we were relieved to get off the plane. Older screens made it difficult to enjoy media."
Μειονεκτήματα: "Seat space too cramped"
Πλεονεκτήματα: "Spacious. Great movies. Funny safety instructions."
Πλεονεκτήματα: "The steward was nice."
Μειονεκτήματα: "I had to run to the gate during my connection in London. The plane had landed late. British airlines left my suitcase and didnt tell me until i arrived in NY"
Μειονεκτήματα: "Arm rests on plane do not raise up all the way. I tried to lay down because the seat next to me was empty but I could not. Person operating the jet bridge took 20 minutes to learn how to operate it. We sat on the tarmac for an extended time"
Πλεονεκτήματα: "Sitting in exist row with leg room"
Μειονεκτήματα: "Seats are small, not enough elbow space. Movie selection was bad."
Μειονεκτήματα: "The worst flight I have ever had. Will never be flying with British Airways again."
Πλεονεκτήματα: "Flat bed to sleep"
Μειονεκτήματα: "not enough Indian Movies"
Πλεονεκτήματα: "Crew was hospitable"
Μειονεκτήματα: "Headphone jack in seat arm was inoperable . Seats were so cramped a fellow passenger who was taller seated on the aisle was moved."
Πλεονεκτήματα: "Dinner, friendly crew"
Μειονεκτήματα: "Quality of entertainment"
Μειονεκτήματα: "Missed the plane from London Heathrow to Montreal dur to delays; as I missed the plane from London Heathrow to Nice for the same reasons. Don't sell tickets with too short correspondence times!"
Πλεονεκτήματα: "Flight attendant were pleasant"
Μειονεκτήματα: "Small seats and little leg room....and I have short legs"
Πλεονεκτήματα: "I like the friendliness of the crew. They were always pleasant and accommodating. The hot meals were good."
Μειονεκτήματα: "I didn't like the cramped spaces, especially when the person in front of me would put their seat back. It was hard to get in and out if you needed to use the restrooms and to eat with your food on the tray table ."
Μειονεκτήματα: "They sat me in the last row but at least the chair reclined. Boarding was a mess. But entertainment and food were decent."
Πλεονεκτήματα: "First the flight was delayed, as it was the flight going to London. Then, BA staff did not provide timely information, and were disorganized without giving clear instructions to board the plane."
Πλεονεκτήματα: "When I got off the fight."
Μειονεκτήματα: "The boarding process is a mess. The flight crew is in total disarray. My friend beside me on the flight got the food 45 minutes before me. Then the second time they gave food out the last 5 rows didn’t get any bc they did bring enough. Just a total mess."
Πλεονεκτήματα: "Crew was friendly and helpful."
Πλεονεκτήματα: "Excellent service and amenities"
Μειονεκτήματα: "Cramped seats. Entertainment system did not work well."
Πλεονεκτήματα: "Service, efficiency, speed, accuracy, attentiveness."
Μειονεκτήματα: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."
Μειονεκτήματα: "I tired to make an adjustments to my ticket but it's impossible without contacting Yayama. Will never use Yayama again."
Πλεονεκτήματα: "good entertainment"
Μειονεκτήματα: "food was worse than typical airline"
Πλεονεκτήματα: "Good food. Beautiful plane. Great stuff. Free beverages of all kinds."
Πλεονεκτήματα: "Their approach, politeness and service"
Μειονεκτήματα: "Cannot think of anything"
Μειονεκτήματα: "Flight was 3 hours delayed, the previous flight lost our baggage and we arrived in LAX at 11. We then missed our connecting flight from LAX to PHX. British a Airways told us that they couldn't do anything about it and we had to stay the night in the airport and get on the next flight at 6am from southwest."
Πλεονεκτήματα: "Quiet and peaceful."
Πλεονεκτήματα: "Good choice of entertainment"
Μειονεκτήματα: "It was difficult to get out of the seat when seat in front was reclined."
Μειονεκτήματα: "Seat backs are too thin. You feel every time the person behind you goes into the pocket."
Πλεονεκτήματα: "Entertainment system and seats."
Πλεονεκτήματα: "Crew, food and entertainment were excellent."
Μειονεκτήματα: "Flight was 2 hours late due to weather (not airline's fault) and technical problems (airline's fault), causing a missed connection in the London to Houston connection. BA gave excellent support in this difficulty but it was next day for a connection, changing plans for others at home and making it difficult at their end (hotel and pet boarding reservations). There were noisy babies the whole trip--not airline's fault but does make an uncomfortable and long trip even worse. The flight was full, so it's 10 hours in a sardine can--and they wonder why people hate flying now. Hate flying and only do it when necessary (longing for the good old days when flying was comfortable and fun)."
Πλεονεκτήματα: "plane was very comfortable for long trip"
Μειονεκτήματα: "first time flying in awhile was clear on how the airlines co airlines work. i wish told more"
Πλεονεκτήματα: "Archibald Elba"
Μειονεκτήματα: "The food expired the day we were on the flight- I ate the chicken salad sandwich and I was sick on the flight and the rest of the evening home. My sister who are the same sandwich was sick also."
Μειονεκτήματα: "Since I missed my connection in LHR, due to the late departure from LIN to LHR, I was re-reouted to PHL instead of BWI. This meant renting a car and driving from Philadelphia to Baltimore after a long trip. This also meant having to take time the next day in order to return the rental car to BWI and pick up my car. British Airways did not provide the customer service that one would expect from a first class airline; i was disappointed."
Πλεονεκτήματα: "Same as before. But I flew with Iberia."