Πλεονεκτήματα: "Crew was friendly and engaging"
Μειονεκτήματα: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Μειονεκτήματα: "Way exceeded my expectations!"
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Everything was pleasant"
Πλεονεκτήματα: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Πλεονεκτήματα: "Pretty much everything"
Μειονεκτήματα: "Food somewhat expensive..... boarding off the plane - ones with no baggage should get off first then more control about everybody getting in the aisles trying to get their luggage and holding everybody up"
Πλεονεκτήματα: "I was fortunately upgraded to 1st class. The flight attendant was adequate. However, did not live up to the level of service I have come to expect."
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "Thanks for the monitors."
Μειονεκτήματα: "The crew seems tired."
Πλεονεκτήματα: "No comments"
Μειονεκτήματα: "Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight."
Μειονεκτήματα: "It was FREEZING throughout the entire flight. Freezing. No blankets. Missed having screen in seat but was able to start a movie on my phone so it was fine."
Πλεονεκτήματα: "Crew could have been better."
Μειονεκτήματα: "Late departure"
Μειονεκτήματα: "It was late"
Μειονεκτήματα: "Seat assignment with Economy ticket."
Πλεονεκτήματα: "Food and movies"
Πλεονεκτήματα: "It wasn’t delayed 3 hours like the first flight"
Μειονεκτήματα: "Departing on time"
Πλεονεκτήματα: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Μειονεκτήματα: "Super small plane."
Μειονεκτήματα: "Slow WiFi"
Πλεονεκτήματα: "Delta app is awesome."
Μειονεκτήματα: "Really nothing. They did a great job."
Πλεονεκτήματα: "Crew was friendly, cabin was clean."
Μειονεκτήματα: "No Tvs"
Πλεονεκτήματα: "Airbus was nice"
Μειονεκτήματα: "Delayed by over 1 1/2 hours"
Μειονεκτήματα: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"
Πλεονεκτήματα: "new airbus plane. great luggage bins"
Μειονεκτήματα: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"
Μειονεκτήματα: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "No complain"
Πλεονεκτήματα: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Μειονεκτήματα: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"
Μειονεκτήματα: "Crew wasn’t very friendly"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Gluten free snacks, hooray!"
Μειονεκτήματα: "Delta staff is not too friendly"
Μειονεκτήματα: "It was the worst customer service ever!!"
Μειονεκτήματα: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Μειονεκτήματα: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."
Μειονεκτήματα: "They lost my bag."
Πλεονεκτήματα: "Flight on time"
Πλεονεκτήματα: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."
Πλεονεκτήματα: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."
Μειονεκτήματα: "Too crowded and seat mate stunk like pot , flight was good because we were 20 minutes late and flight crew very nice"
Πλεονεκτήματα: "Smooth and easy."
Μειονεκτήματα: "Not applicable"
Πλεονεκτήματα: "Fast flight great service"
Μειονεκτήματα: "When I got to the airport they were not helping me to get to the right place to get my flight I lost it"
Πλεονεκτήματα: "Easy ride back home."
Μειονεκτήματα: "Limited options for closed captions video. Any announcement was not mentioned in writing."
Μειονεκτήματα: "Gate agent not friendly"
Πλεονεκτήματα: "Nothing more than expected."
Μειονεκτήματα: "Food could be improved."
Πλεονεκτήματα: "The flight was very on-time and it reached the destination even earlier than expected."
Πλεονεκτήματα: "I liked the fact that they have a train to take you from one concourse to another!"
Μειονεκτήματα: "Very busy airport! Boarding was delayed and flight was overbooked. I wasn't too happy but it could've been worse."
Πλεονεκτήματα: "Efficient boarding. Friendly service."
Πλεονεκτήματα: "Free in flight entertainment"
Μειονεκτήματα: "No vegan meal options"
Μειονεκτήματα: "Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)"
Πλεονεκτήματα: "Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "No WiFi."
Μειονεκτήματα: "Lost my luggage"
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Old plane, no power chargers, cold during the flight"
Πλεονεκτήματα: "Crew was super friendly!"
Μειονεκτήματα: "The preferred passenger security line was a total scrum - worst part of our holiday"
Πλεονεκτήματα: "Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!"
Μειονεκτήματα: "Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases."
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight."
Μειονεκτήματα: "We left Baltimore an hour and a half late and missed our connecting flight to Paris."
Μειονεκτήματα: "Food was below average"
Μειονεκτήματα: "Late getting off."
Πλεονεκτήματα: "Safe flight"
Μειονεκτήματα: "Just wanted a glass of coca cola."
Πλεονεκτήματα: "More leg room"
Πλεονεκτήματα: "Staff were friendly."
Μειονεκτήματα: "Check-in did not include my TSA-Pre or airline frequent flyer membership. Food was stale and inedible."
Πλεονεκτήματα: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."
Μειονεκτήματα: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."
Πλεονεκτήματα: "The new Dreamliner made for the smoothest, quietest flight I've ever taken."
Πλεονεκτήματα: "Crew did a great job!!"
Μειονεκτήματα: "Due to the age of the plane there was no outlet to plug in your phone."
Πλεονεκτήματα: "Direct flight to Austin"
Μειονεκτήματα: "Food needs improvement"
Πλεονεκτήματα: "Flight was on time. Attendants were cordial."
Μειονεκτήματα: "No beverages offered in economy class. wish they would at least offer water."
Πλεονεκτήματα: "I liked the service"
Μειονεκτήματα: "Seat space too cramped"
Πλεονεκτήματα: "Spacious. Great movies. Funny safety instructions."
Μειονεκτήματα: "Arm rests on plane do not raise up all the way. I tried to lay down because the seat next to me was empty but I could not. Person operating the jet bridge took 20 minutes to learn how to operate it. We sat on the tarmac for an extended time"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "Service was poor, flight attendants were rude."
Πλεονεκτήματα: "Sitting in exist row with leg room"
Μειονεκτήματα: "Seats are small, not enough elbow space. Movie selection was bad."
Πλεονεκτήματα: "Excellent customer service."
Μειονεκτήματα: "Waited an hr to finally get bags"
Πλεονεκτήματα: "Crew was hospitable"
Μειονεκτήματα: "Headphone jack in seat arm was inoperable . Seats were so cramped a fellow passenger who was taller seated on the aisle was moved."
Μειονεκτήματα: "Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again."
Πλεονεκτήματα: "I like the friendliness of the crew. They were always pleasant and accommodating. The hot meals were good."
Μειονεκτήματα: "I didn't like the cramped spaces, especially when the person in front of me would put their seat back. It was hard to get in and out if you needed to use the restrooms and to eat with your food on the tray table ."
Μειονεκτήματα: "Didn't know catering was on sale"
Πλεονεκτήματα: "First the flight was delayed, as it was the flight going to London. Then, BA staff did not provide timely information, and were disorganized without giving clear instructions to board the plane."
Πλεονεκτήματα: "total very good. VIET NGUYEN"
Πλεονεκτήματα: "Crew was friendly and helpful."
Μειονεκτήματα: "Uncomfortable seats and dated touch screens"
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Μειονεκτήματα: "Our bags were lost. Only water was offered."
Μειονεκτήματα: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."
Μειονεκτήματα: "The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even."
Πλεονεκτήματα: "Short, yet pleasant flight. Great crew!"
Μειονεκτήματα: "Honestly, I can't complain. Small issues with preferred seat."
Πλεονεκτήματα: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Μειονεκτήματα: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Μειονεκτήματα: "Due to US State Dept travel alert for US Citizen to Europe until Sept 1, I had to postpone the flight. Delta waived the $300 cancelation fee due to the terrorism alert to rebook two other ticket I had purchased. BA said they would but I can not receive confirmation of this until I rebook in the fall. Dr. David Miller Dmiller@Illinois.edu"
Πλεονεκτήματα: "Good food. Beautiful plane. Great stuff. Free beverages of all kinds."
Μειονεκτήματα: "The seats are so close together the seats are actually painful. I'm 6 ft tall and my boyfriend is 6 3". A very short lady in front of us leaned all the way back and caused such major discomfort my boyfriend had to push her forward. She then complained even tho she visibly had a lot of space. We requested an upgrade from gate crew and flight crew upon boarding but were told the flight was full even though multiple seats were available. Will not fly British Airways again."
Πλεονεκτήματα: "Quiet and peaceful."
Πλεονεκτήματα: "The food was decent especially considering that most don't even offer meals anymore. The movie selection was excellent"
Μειονεκτήματα: "It was probably one of the fullest flights I've ever been on and the seats were so small and jammed together by 2/3 through the flight I was actually in pain. I don't remember things being so tight on my last international flight."
Μειονεκτήματα: "No food, even water, without charge"
Πλεονεκτήματα: "Boarding was on time, quick and easy. We were not delayed by much and time was made up in air. I had an empty seat next to me. Crew were friendly, fun, helpful and attentive."
Πλεονεκτήματα: "Plane was not most modern. Average. Nothing stood out good or bad"
Πλεονεκτήματα: "Quick boarding"
Πλεονεκτήματα: "A staff of 2 attendants on a crowded A 321 is minimal, not optimal"
Μειονεκτήματα: "Good flight"
Πλεονεκτήματα: "The crew was kindly and friendly"
Μειονεκτήματα: "The plane was very uncomfortable, no entertainment at all if you don’t have your own device"
Πλεονεκτήματα: "Boarding was good and fast"
Μειονεκτήματα: "The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie"
Πλεονεκτήματα: "The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly."
Μειονεκτήματα: "Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also."
Μειονεκτήματα: "Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China."
Πλεονεκτήματα: "Crew was fine."
Μειονεκτήματα: "Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you."
Μειονεκτήματα: "Never happened. See above"
Μειονεκτήματα: "AC was late causing a missed connection to YXE. They were unable to rebook us to Saskatoon for two or three days! They offered standby or Edmonton as our only options. We flew to Edmontonand then drove 6 hours in order to get home for work with no sleep. Unimpressed."
Πλεονεκτήματα: "Flight was ok overall. Staff were nice."
Μειονεκτήματα: "I don't think there was enough crew on board to serve all the passengers. Water was only offered once. I did get to watch free movies from Vancouver to Toronto. However, you had to pay for entertainment from Toronto to Costa Rica"
Μειονεκτήματα: "Probably not an Air Canada issue but we went to departures and were well through the process when we were told that our bag would have to be checked (which was obvious). The lady acted like it was my fault that the other person had let me through with a cart and a full sized suitcase. A second young lady was a bit more sympathetic and helpful. Thankfully we arrived at the airport well in advance."
Πλεονεκτήματα: "The crew was friendly & nice. The flight went pretty smooth. I thought movie choices were good. There was a good mix of newer movies & older classics."
Μειονεκτήματα: "Food was disappointing even for a plane food. Not very tasty. Airlines should switch to using compostable cups & silverware. Each flight uses so many plastic cups! I hope they get recycled but it’d be better to go an extra step & switch to compostable cups & silver to reduce the waste."
Μειονεκτήματα: "The flight got cancelled way in advance and nobody neither airlines nor webjet.com informed us about it. Also, nobody could replace our tickets for the next day either. So our flight didn't happen and we had to drive to Washington DC to find a flight from there. So we will never buy any tickets from Kayak or Webjet.com! Extremely poor service"
Πλεονεκτήματα: "Disable passenger here. They were very helpful and accommodating"
Πλεονεκτήματα: "Upgraded to business class."
Πλεονεκτήματα: "Got there with minimal delays"
Μειονεκτήματα: "Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats"
Πλεονεκτήματα: "Plane was nice Crew was great"
Πλεονεκτήματα: "Entertainment excellent for a short flight"
Μειονεκτήματα: "That had to be the most cramped, uncomfortable airplane seat I have ever been in. And the coffee was awful."
Μειονεκτήματα: "Arrived in Montreal six hours late"
Πλεονεκτήματα: "Nice plane and crew."
Πλεονεκτήματα: "This was a boring flight which is a good thing, no drama, no mechanical problems, no weather problems. More leg room than an overseas flight."
Μειονεκτήματα: "Flight was delayed one hour ."
Πλεονεκτήματα: "Short, comfortable seats"
Πλεονεκτήματα: "Thanks for keeping us posted on the updates"
Μειονεκτήματα: "Over an hour late."
Πλεονεκτήματα: "Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided."
Πλεονεκτήματα: "None stop flight"
Μειονεκτήματα: "Made me and other passengers stand in line for an hour with no one in the counter to help and none of the employees knows anything,almost missed the flight."
Πλεονεκτήματα: "When you plan travel over the Holiday season you expect hiccups and huge crowds and a lot of grumpy people in unrealistic hurries....his the me was not like that at all. Everyone was great except for security in Calgary!!! Don't know what the deal was but they set a record for the slowest I have EVER been in. It took so s almost an hour and there were not that many people in line...it was epic"
Μειονεκτήματα: "This is not an Air Canada flight, is a Rouge flight, meaning there is no service, no screens, not even blankets on board. I didn't know that until after confirming my reservation, and it makes all the difference. For a low cost flight, the service is ok, but it shouldn't be advertised as Air Canada at all."
Μειονεκτήματα: "Bag damaged. No one to report damage to"
Μειονεκτήματα: "Flight was delayed for at least an hour."
Μειονεκτήματα: "Air canada does not inform that flights from us are considered local and they will charge tou for every checked bag"
Πλεονεκτήματα: "Entertainment, crew, boarding"
Πλεονεκτήματα: "I was last on the plane. The crew was welcoming."
Μειονεκτήματα: "Not very clean bathroom. Not unusual for airplanes."
Μειονεκτήματα: "Disappointed in the lack of room for one small carry-on. By the time I boarded following the proper protocol, all overhead space was taken. I hate that Air Canada charges extra for emergency exit, as I am tall so I do not fit in normal economy seats if the person in front of me reclines. Overall, would NOT recommend Air Canada because of all of my leg room issues."
Πλεονεκτήματα: "Right on time. No problems boarding"
Μειονεκτήματα: "No food/entertainment"
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "Very accommodating with the seating, flights on time"
Μειονεκτήματα: "The check in crew needs better training on immigration documents for flights connecting to US. They also need to be familiar with the Canadian Transit documentation requirements."
Πλεονεκτήματα: "Clean, prompt, attentive staff"
Πλεονεκτήματα: "The flight was on time. The crew were pleasant and friendly. The land staff were helpful. The legroom was comfortable."
Μειονεκτήματα: "There was not free meal"
Μειονεκτήματα: "Flight departing Toronto to Amsterdam was cancelled without adequate compensation. Flight was supposed to depart at 8:45. Was delayed repeatedly then cancelled at 11pm. Air canada wasn't able to get us a hotel voucher until 1:45 am and hotel check in at 2 am. Complete disruption of travel plans. Customer service at Toronto airport was terrible."
Πλεονεκτήματα: "It was average with everything."
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Felt like spam in a can."
Πλεονεκτήματα: "Got to spend the night in Toronto unexpectedly."
Μειονεκτήματα: "Due to Air Canada's I missed my flight to Amsterdam. I missed out on a day of sightseeing and having fun and Amsterdam instead I spent a day in Toronto. I was able to get on a flight 24 hours later. This missing connection happens routinely with Air Canada, for some reason they have not managed to fix the error."
Μειονεκτήματα: "Delayed flight caused me to rush to connecting flight with only 25 min to spare from Toronto to tel aviv... Baggage is missing as well"