Μειονεκτήματα: "The fly attendant can be nicer"
Μειονεκτήματα: "Boarding at LAX was one hour late. And the lines were chaotic and very disorganized."
Πλεονεκτήματα: "Very good crew."
Μειονεκτήματα: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"
Πλεονεκτήματα: "That we landed safely"
Μειονεκτήματα: "Flying with other company"
Πλεονεκτήματα: "Finally good seats"
Πλεονεκτήματα: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Μειονεκτήματα: "Polish airlines have some problems, but this flight was perfect. Great job."
Μειονεκτήματα: "A faster boarding"
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Seat not so comfortable."
Μειονεκτήματα: "Flight delays, late boarding, better service"
Πλεονεκτήματα: "good entertainment choices"
Μειονεκτήματα: "my pre-arranged seat was changed without notice."
Μειονεκτήματα: "Flight was delayed 2 hours and gate was changed 4 times. Unbelievable!!!"
Μειονεκτήματα: "Soft drinks should be free of charge"
Πλεονεκτήματα: "Again, everything went good."
Μειονεκτήματα: "Delay for late."
Πλεονεκτήματα: "Quick problem solving with the delayed flight."
Μειονεκτήματα: "Again, lost baggage is an incredible inconvenience."
Πλεονεκτήματα: "Seat on aisle"
Μειονεκτήματα: "Not being late for my second flight"
Μειονεκτήματα: "More communication about flight delays from the airport staff."
Μειονεκτήματα: "More communication about flight delays at the airport."
Πλεονεκτήματα: "The food, crew, entertainment"
Μειονεκτήματα: "Boarding was completely awful"
Πλεονεκτήματα: "The crew was friendly but it was obvious they were poorly trained."
Μειονεκτήματα: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."
Πλεονεκτήματα: "The crew was friendly and caring"
Μειονεκτήματα: "Better food"
Μειονεκτήματα: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."
Μειονεκτήματα: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
Μειονεκτήματα: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
Μειονεκτήματα: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."
Μειονεκτήματα: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."
Μειονεκτήματα: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."
Πλεονεκτήματα: "Seat comfort. Smooth flight."
Μειονεκτήματα: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."
Μειονεκτήματα: "Flight was delayed and I lost my connection to NY, I had to get rescheduled flight for day after so I didn't arrive to NY on Sunday but on Monday."
Πλεονεκτήματα: "Staff was apologetic and enthusiastic. When we were finally able to board we did so quickly and efficiently."
Μειονεκτήματα: "Delay for nearly 2 hours without information, even when inquiry at the counter."
Πλεονεκτήματα: "Delayed. Moved gate without notice. Babies crying all the way"
Μειονεκτήματα: "Too noisy."
Πλεονεκτήματα: "Very caring flight attendants, awesome service."
Μειονεκτήματα: "Took too long to get our luggage."
Πλεονεκτήματα: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Πλεονεκτήματα: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Μειονεκτήματα: "Nothing to mention."
Πλεονεκτήματα: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
Μειονεκτήματα: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "No meals offered on board"
Μειονεκτήματα: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"
Πλεονεκτήματα: "Overall the flight was pleasant - the Bombardier is a great plane - there was enough leg room and space. I had a lovely view of the Tatra mountains. Captain made a couple of announcements and kept us informed of flight time, progress and so on. No complaints at all."
Πλεονεκτήματα: "it was a short flight"
Πλεονεκτήματα: "Enough space to sit"
Μειονεκτήματα: "Everything in English language was barely understandable"
Μειονεκτήματα: "Personal entertainment is buggy"
Πλεονεκτήματα: "I like comfort in business class. Choice of food and wine was good too."
Μειονεκτήματα: "Entertainment movies were a bit aged."
Πλεονεκτήματα: "No delays, nice stuff."
Μειονεκτήματα: "There was nothing I did not like."
Πλεονεκτήματα: "The staff were great. Very attentive and professional. I wasn't aware that you have to order a vegetarian meal in advance. When I told the gentleman that I needed a vegetarian meal he said there were none available but he did his best to accommodate me with putting together bits and pieces of other meals. He did manage to find a vegetarian meal for me for breakfast."
Μειονεκτήματα: "I am a vegan. I thought they would have some vegetarian meals for dinner without me having to order them in advance. They should have more options than chicken or beef."
Μειονεκτήματα: "Very bad boarding experience... We were not issued boarding passed for all legs of the journey at the beginning. At the last leg, we were provided separate seats. Boarding staff extremely rude and unfriendly. Not one person (apart from the in-flight personnel) wore a smile."
Μειονεκτήματα: "Late boarding and terrible boarding process with no proper announcements or procedures. Everyone just piling up at gate like cattle. Couldn't bother seating us together even though we booked under same ticket. Super cramped seats. Broken entertainment system on 787. Not very friendly crew."
Πλεονεκτήματα: "Fast boarding time and fast departure"
Μειονεκτήματα: "Nothing to comment"
Πλεονεκτήματα: "Good onboard service."
Μειονεκτήματα: "LOT runs on very outdated IT systems and as a consequence often ends up losing your reservation. This has happened to us again. To fix it we have no navigate a series of different agents all of whom had the attitude you'd expect from an ex-communist airline. Pity because onboard staff and planes are ok. Overall proceed with caution."
Πλεονεκτήματα: "it was fine and my luggage arrived"
Μειονεκτήματα: "seats no food"
Πλεονεκτήματα: "Got there on time"
Μειονεκτήματα: "The flight managed to take off with no one's luggage on board"