Πλεονεκτήματα: "Excellent crew. Very good food. Comfortable seats."
Μειονεκτήματα: "Food variety"
Μειονεκτήματα: "Needs more improvement"
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "Service and entertainment"
Μειονεκτήματα: "On boarding and on time departure"
Μειονεκτήματα: "Great service."
Μειονεκτήματα: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."
Μειονεκτήματα: "I truly enjoy this airline! No complaints"
Πλεονεκτήματα: "Seats were comfortable but space was narrow"
Μειονεκτήματα: "Please give space between front and back seats"
Πλεονεκτήματα: "The crew was amazing and welcoming and warm."
Μειονεκτήματα: "The toilets was not clean and the boarding delayed without any explanation"
Πλεονεκτήματα: "Flight was uneventful, left on time. Chocolate cake was delicious."
Μειονεκτήματα: "I would have liked rear and forward camera live feed to show actual flight"
Πλεονεκτήματα: "Crew were helpful"
Μειονεκτήματα: "Luggage didn't make it onto flight, from transfer flight"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"
Πλεονεκτήματα: "Everything was just average to poor."
Μειονεκτήματα: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Μειονεκτήματα: "Cancellation of the flight could have done before boarding."
Πλεονεκτήματα: "The crews are very friendly and seats are very comfortable"
Μειονεκτήματα: "There nothing could have been better cause everything is perfect"
Πλεονεκτήματα: "amazing except for the entertainment system"
Μειονεκτήματα: "Better entertainment system , 6 hours flight is tough without it"
Πλεονεκτήματα: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Μειονεκτήματα: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Πλεονεκτήματα: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Μειονεκτήματα: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Πλεονεκτήματα: "Service, crew, food"
Μειονεκτήματα: "Seats are small"
Πλεονεκτήματα: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Πλεονεκτήματα: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Πλεονεκτήματα: "Qatar is a reliable airline."
Μειονεκτήματα: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Πλεονεκτήματα: "The crew service"
Μειονεκτήματα: "The cost of internet access"
Πλεονεκτήματα: "Excellent service from the crew. Flight on time."
Πλεονεκτήματα: "I like everything about the flight"
Μειονεκτήματα: "Everything was ok"
Πλεονεκτήματα: "Flight was as scheduled"
Μειονεκτήματα: "Did not like the entertainment"
Μειονεκτήματα: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Πλεονεκτήματα: "just enough time in Doha between flights. Not too long not too short!"
Μειονεκτήματα: "Asian vegetarian food can be of better quality."
Πλεονεκτήματα: "Over all great"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"
Πλεονεκτήματα: "Courteous, helpful and professional crew members."
Μειονεκτήματα: "No internet service on long international flight. Boarding process for business class could be better."
Πλεονεκτήματα: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Μειονεκτήματα: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Μειονεκτήματα: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."
Μειονεκτήματα: "My screen was not working."
Μειονεκτήματα: "Not that many choice in movies"
Μειονεκτήματα: "Flight was delayed materially with little forewarning Service was poor"
Πλεονεκτήματα: "Good service all the way to final destination. A+ service. Newer model airplane."
Μειονεκτήματα: "None"
Πλεονεκτήματα: "I liked the crew"
Μειονεκτήματα: "My first flight to DOHA was cancelled"
Πλεονεκτήματα: "Everyone on duty!!"
Πλεονεκτήματα: "I liked everything about the flight and the service was great!"
Πλεονεκτήματα: "Over all service was excellent!"
Μειονεκτήματα: "Short transfer time made it a bit stressful"
Πλεονεκτήματα: "Great airline...nice staff, very attentive and polite."
Μειονεκτήματα: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Πλεονεκτήματα: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Πλεονεκτήματα: "Flight was good. Cabin crew very good. Food good."
Μειονεκτήματα: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Πλεονεκτήματα: "Best airline in the sky"
Μειονεκτήματα: "Very bad flight and airlines. I will never try it again. The staff dealing was very bad."
Μειονεκτήματα: "All the services and the airport"
Αυτό που δεν μου άρεσε, είναι ότι το κλιματιστικό, είναι πολύ ψιλά, και κρυώνεις.
Λίγο ποιο χαμηλά το κλιματιστικό
Πλεονεκτήματα: "Crew was amazing and very helpful"
Μειονεκτήματα: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Μειονεκτήματα: "Economy seat leg support could be better"
Πλεονεκτήματα: "Crew was amazing."
Μειονεκτήματα: "Seats were a little narrow and could use new cushions."
Πλεονεκτήματα: "It was a less old plane than in my JNB-DXB flight, but still old."
Μειονεκτήματα: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."
Πλεονεκτήματα: "Food was great."
Μειονεκτήματα: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Πλεονεκτήματα: "The flight was on schedule, departure and arrival."
Μειονεκτήματα: "The seats were very narrow."
Πλεονεκτήματα: "The crew was great and the dinner was really good!"
Μειονεκτήματα: "Breakfast could have been better and the seat was pretty uncomfortable"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Wifi"
Πλεονεκτήματα: "The staff were very attentive and polite at all times!"
Μειονεκτήματα: "The boarding process needs improvement. The crew should be more friendly. And, there needs to be more movies and TV shows."
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Πλεονεκτήματα: "They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever."
Μειονεκτήματα: "Nothing negative about this flight."
Πλεονεκτήματα: "Flight attendants were very friendly and helpful."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "I would like better quality in food"
Πλεονεκτήματα: "Crew was very attentive ."
Πλεονεκτήματα: "Very welcoming. Coach made comfortable. Excellent movie selection"
Πλεονεκτήματα: "so much service, I turned down breakfast."
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "The price."
Μειονεκτήματα: "Legroom entertainment show selection remote control {very poor} Food"
Πλεονεκτήματα: "my flight didn't come, it was cancelled and still, I'm struggling to book or find alternate solutions."
Μειονεκτήματα: "my flight didn't come, it was cancelled and still, I'm struggling to book or find alternate solutions."
Πλεονεκτήματα: "staff is nice"
Μειονεκτήματα: "Seats are not as comfortable as other airlines. Baggage lost. Took 30 hours for us to receive. Flight to jfk seems to be cancelled due to weather, but it is very unclear due to no communication from Emirates."
Μειονεκτήματα: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Μειονεκτήματα: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"
Πλεονεκτήματα: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
Πλεονεκτήματα: "Staff was excellent. Food good. Great choice of movies."
Μειονεκτήματα: "Bigger and more comfortable seats."
Πλεονεκτήματα: "Friendly staff and on time schedule"
Μειονεκτήματα: "Tight leg room"
Πλεονεκτήματα: "Everyone was nice and attentive nice meals"
Μειονεκτήματα: "The crew was welcoming and helpful. The plane was clean.... the food was pretty good."
Πλεονεκτήματα: "We were able to switch seats to get more space -- especially leg room"
Πλεονεκτήματα: "New aircraft."
Μειονεκτήματα: "Not enough storage space. Beds not the most comfortable. No wi-fi."
Μειονεκτήματα: "I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!"
Πλεονεκτήματα: "Food was great"
Πλεονεκτήματα: "Everything. The service, food, entertainment. This airline is phenomenal!"
Μειονεκτήματα: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."
Μειονεκτήματα: "Too nosiness to hear movie"
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Πλεονεκτήματα: "Leg room, seats reclining, kids movie selection."
Μειονεκτήματα: "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not enough space to sleep .. ppl infront put their chairs ally's the way back n I could barely move"
Πλεονεκτήματα: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
Μειονεκτήματα: "The food is not as good as expected I actually did not eat the food, it was just not good."
Μειονεκτήματα: "Maria was very rude and not pleasant."
Μειονεκτήματα: "My bag was left in Newark and did not make it to Greece. Absolutely unacceptable"
Πλεονεκτήματα: "Cleanliness, customer service, rapidness"
Μειονεκτήματα: "Entertainment was a little outdated"
Πλεονεκτήματα: "Staff was great, plane was comfortable."
Πλεονεκτήματα: "First flying Emirates, non stop from NY to Athens, everything was very good."
Πλεονεκτήματα: "Food was decent"
Μειονεκτήματα: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
Πλεονεκτήματα: "Timeliness, service, food, entertainment"
Πλεονεκτήματα: "Crew was very nice and responsive to my needs."
Μειονεκτήματα: "Entertainment system was par as other airlines but earphone jack was arcane and did not allow use of my own headset which is superior to the poor quality supplied equipment. Also the interactive touchscreen was not interacting well and at some point the screen froze leaving me without the ability to continue my movie."
Πλεονεκτήματα: "Friendly staff, great movies"
Μειονεκτήματα: "Nothing!"
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "All what you served !"
Μειονεκτήματα: "Everything is okey !"
Μειονεκτήματα: "Cabin temperature was too warm"
Πλεονεκτήματα: "Great food options, very tasty. Crew was attentive, polite and professional."
Πλεονεκτήματα: "Some crew was attentive, others were not. Piloting was good"
Μειονεκτήματα: "Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight."
Μειονεκτήματα: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
Πλεονεκτήματα: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Μειονεκτήματα: "The temperature on the flight to NY from IST was a bit too cold."
Πλεονεκτήματα: "Everything"
Πλεονεκτήματα: "Not as my expected"
Μειονεκτήματα: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
Πλεονεκτήματα: "The food and the selection of movies"
Μειονεκτήματα: "Nothingn"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"
Πλεονεκτήματα: "Crew was very good."
Μειονεκτήματα: "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew were amazing. Warm approachable and professional. They tried several times to repair my screen. After these attempts they found me a different seat with a working screen."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The seats. You are real greedy."
Μειονεκτήματα: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Πλεονεκτήματα: "Overall the experience was good. Cabin crew helpful."
Μειονεκτήματα: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "Service, food, staff—all excellent!"
Μειονεκτήματα: "The cabins on both flights were too warm."
Μειονεκτήματα: "seats were definitely narrow"
Πλεονεκτήματα: "The check in at Budapest was very helpful."
Πλεονεκτήματα: "Comfortable seating"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Food drink"
Μειονεκτήματα: "Knee room tight"
Πλεονεκτήματα: "Service, timing"
Μειονεκτήματα: "Didnt love the food ..."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Flight was delayed 2 hours before take off."
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Food was excellent"
Πλεονεκτήματα: "Great variety in entertainment options and delicious food, well prepared and served."
Μειονεκτήματα: "There was a "skip" or interruption in the movies. I could follow them, but the system needs to be adjusted a bit. Overall very good. Oddly, the foot rest, in the upright position, bumped into my shins and made stretching my legs a bit uncomfortable. And I'm average height (5' 10")."
Πλεονεκτήματα: "Staff was very good"
Πλεονεκτήματα: "Loved how friendly the staff was and wanted you to feel at home"
Μειονεκτήματα: "Nothing out of the ordinary, seats can be a bit cramped but that can't be helped on a long flight"
Πλεονεκτήματα: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Μειονεκτήματα: "Nothing to complain about honestly."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Food, value"
Μειονεκτήματα: "My personal tv did not work for the entire 11 hours flight"
Πλεονεκτήματα: "Good smooth flight, decent food, good movie selection."
Πλεονεκτήματα: "Service was ok"
Πλεονεκτήματα: "Food was OK, sometimes good even."
Μειονεκτήματα: "Terrible customer service"
Πλεονεκτήματα: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
Πλεονεκτήματα: "The food quality is down. It used to be better in terms of quality and quantity"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "Overall"
Μειονεκτήματα: "Update your multimedia for entertainment"
Πλεονεκτήματα: "Crew was very attentive and respectful"
Μειονεκτήματα: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Μειονεκτήματα: "The check in lines are very very long and take forever"
Πλεονεκτήματα: "All was great as mentioned earlier."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "More space on economy for long flights."
Πλεονεκτήματα: "No delays."
Μειονεκτήματα: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Seats were spacious and they fed us on the flight."
Μειονεκτήματα: "In flight entertainment."
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Flight itself was good. Crew was nice"
Μειονεκτήματα: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"
Μειονεκτήματα: "More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips"
Μειονεκτήματα: "Didn't make the flight"
Πλεονεκτήματα: "Comfy, good food and crew"
Μειονεκτήματα: "Very disorganized boarding"
Πλεονεκτήματα: "Our flight was delayed by over 45 minutes because of some technical issues with the plane but the crew serving us was ever smiling and very courteous. They were making jokes and never once did i see them frown at any demand made by any passenger. The food was very good despite being plane food too!"
Μειονεκτήματα: "Delayed flight!"
Πλεονεκτήματα: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"
Πλεονεκτήματα: "Business class for great price but I’m tall and not much extra legroom"
Μειονεκτήματα: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."
Πλεονεκτήματα: "The service was outstanding!"
Μειονεκτήματα: "Someone stole my phone charger :("
Πλεονεκτήματα: "Entertainment is great. Great selection of shows and music"
Μειονεκτήματα: "The Frankfurt airport is an embarrassment to Germany. Taking buses to your plane, going up and down stairs to depart or board a plane is archaic. Therefore most Lufthansa flights in and out of this main hub are delayed. There should be some rule that meals will not be served to customers who have their seat reclined. The poor person behind them has no comfortable way to eat."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Πλεονεκτήματα: "Flying premier economy. Flight was on time...no crying babies. Very friendly crew"
Μειονεκτήματα: "Long lines to get through boarding"
Μειονεκτήματα: "Air was stuffy."
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Food was excellent. Wide variety of entertainment options. Good German beer."
Μειονεκτήματα: "Cramped seating in economy for the long flight with thin padding making me very aware of the knees of the man behind me."
Μειονεκτήματα: "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Delay due to overbooking"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew hospitality excellent"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "a normal coach experience, nothing special or bad about the flight"
Μειονεκτήματα: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "Efficient and pleasant service."
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Μειονεκτήματα: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Very friendly personal, good food and drinks."
Πλεονεκτήματα: "Love crew & very clean"
Μειονεκτήματα: "Need better food options for vegans"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Confident pilots and hostesses."
Πλεονεκτήματα: "Great airplane seats in Prem. Economy."
Μειονεκτήματα: "Information access to cancelled flights was horrible. Impossible to get assistance."
Πλεονεκτήματα: "On-time, excellent and friendly service. I received the special meal I requested (vegetarian Asian) and it was very tasty."
Μειονεκτήματα: "Not very many English language movies. I wasn't able to get the subtitle in English for the German programs."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Seat recline was broken- wouldn’t hold position."
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "Great crews, excellent customer service"
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything very good"
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The cue lines per zone are a brilliant idea!"
Μειονεκτήματα: "Lost my luggage."
Πλεονεκτήματα: "Flight was in time"
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "The airplane"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Πλεονεκτήματα: "Crew was very nice and the food was excellent"
Πλεονεκτήματα: "Entertainment"
Πλεονεκτήματα: "Service and crew are great"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Μειονεκτήματα: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Πλεονεκτήματα: "It was a wonderful flight and service . Hospitality and welcoming."
Μειονεκτήματα: "Nothing everything was amazing ."
Πλεονεκτήματα: "Ok"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Μειονεκτήματα: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Πλεονεκτήματα: "The space and the people"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "Super fast boarding and smooth takeoff"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "The food, the service and everything else is fine, quite good."
Μειονεκτήματα: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Πλεονεκτήματα: "On time after latish start"
Μειονεκτήματα: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Πλεονεκτήματα: "On time departure and arrival"
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Μειονεκτήματα: "The crew was not very polite."
Μειονεκτήματα: "Food was not good."
Πλεονεκτήματα: "Flight arrived safely."
Μειονεκτήματα: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Μειονεκτήματα: "Late...delayed from algiers"
Πλεονεκτήματα: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Μειονεκτήματα: "Business class seats hard. Did not flatten out for sleep."
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"