Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "More drinks less food at night flight for short destination"
Μειονεκτήματα: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Πλεονεκτήματα: "I appreciated that they didn't charge me to check in my carry on bag."
Μειονεκτήματα: "It is sad that they could not add this flight on to my Star Alliance without my card."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "The food, crew was nice and polite."
Μειονεκτήματα: "Didn't have any entertainment"
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "Everything. I was re-routed and never told why."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
Μειονεκτήματα: "It was delayed so we missed our connection."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Πλεονεκτήματα: "The food and the crew"
Μειονεκτήματα: "We're not on this flight"
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Πλεονεκτήματα: "Served food to all on the flight. Awesome!"
Πλεονεκτήματα: "Lots of leg room"
Μειονεκτήματα: "Slight delay, no tv"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Food was not interesting"
Πλεονεκτήματα: "Fast, clean, gracious."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Wow, the free meal was awesome. My new favorite airline."
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Πλεονεκτήματα: "Clean airlines, very efficient. Staff was nice."
Πλεονεκτήματα: "Flight was on time and boarding was reasonable smooth."
Μειονεκτήματα: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."
Πλεονεκτήματα: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Μειονεκτήματα: "Luggage at baggage claim took longer to receive than the check in and flight combined"
Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Μειονεκτήματα: "Not a very organized airline from what I can tell. Check-in line took forever and was only staffed by 1 person. Although, this is generally true of most things in Greece (sorry to say) as the companies are simply not as efficient as those in bigger countries."
Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Μειονεκτήματα: "Seat spacing"
Μειονεκτήματα: "Huge delay... :("
Πλεονεκτήματα: "crew was great ,seats was better than good"
Μειονεκτήματα: "Was very satisfied with everything."
Μειονεκτήματα: "Complete experience and issue, resolution"
Μειονεκτήματα: "Terrible food and service"
Πλεονεκτήματα: "Short flight"
Πλεονεκτήματα: "I like the food and servise"
Πλεονεκτήματα: "Very nice staff on board and timely departure"
Μειονεκτήματα: "Cold during the flight"
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Μειονεκτήματα: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Μειονεκτήματα: "Delayed longer than the flight time"
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Πλεονεκτήματα: "I liked the crew on the flight."
Μειονεκτήματα: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Μειονεκτήματα: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Πλεονεκτήματα: "Safety, timeliness, friendliness of staff"
Μειονεκτήματα: "Entertainment is outdated"
Μειονεκτήματα: "Missed my flight!!!!!"
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Πλεονεκτήματα: "Helpful service, decent food."
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Πλεονεκτήματα: "I loved the music while boarding the plane. All staff members were very nice."
Μειονεκτήματα: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Πλεονεκτήματα: "Professional and friendly staff"
Μειονεκτήματα: "Outdated interior, media interface"
Μειονεκτήματα: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Μειονεκτήματα: "LOST BAGGAGE !!!!!!!"
Μειονεκτήματα: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "The vegetarian meal was OK"
Πλεονεκτήματα: "We arrived on time"
Μειονεκτήματα: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Πλεονεκτήματα: "The aircraft was very clean. Very friendly crew."
Μειονεκτήματα: "My flight was cancelled! ended up flying to Athens the next day"
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Πλεονεκτήματα: "Attention during waiting time and inside cabin"
Πλεονεκτήματα: "The seats on Austrian airline are very comfortable"
Μειονεκτήματα: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"
Πλεονεκτήματα: "All flight members were servicing very pleasantly"
Πλεονεκτήματα: "Plenty of leg room in economy. Will fly again."
Πλεονεκτήματα: "The crew were very nice"
Μειονεκτήματα: "Toilets could be cleaned more often"
Πλεονεκτήματα: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Πλεονεκτήματα: "Staff are pleasant and competent."
Πλεονεκτήματα: "On time, comfortable flight"
Πλεονεκτήματα: "Made everything easy, stayed on time, clean."
Πλεονεκτήματα: "Baggage in Riga was available the moment we got to the carousel."
Μειονεκτήματα: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Πλεονεκτήματα: "It was very comfortable."
Μειονεκτήματα: "If my actual flight hadn’t gotten cancelled. Also my tv didn’t latch, so it rattled a lot and when the people talked on the speaker, if you were plugged in, im pretty sure it would cause hearing damage...."
Μειονεκτήματα: "The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late."
Πλεονεκτήματα: "Crew were nice"
Μειονεκτήματα: "No WiFi, no outlets and tiny screens. This plane had to be 20 years old. Embarrassing that BA hasn’t updated this plane with the simplest things. For a daytime flight over the Atlantic, I could get no work done at all."
Μειονεκτήματα: "One flight attendant was exceedingly rude during the boarding process, but thankfully she was not in our area."
Πλεονεκτήματα: "The crew was super nice."
Πλεονεκτήματα: "On Time"
Μειονεκτήματα: "No leg room Got hit on the knee by a trolley"
Πλεονεκτήματα: "The ice cream bar served as a snack."
Μειονεκτήματα: "The flight left late. It was one of the most turbulent flights I’ve ever taken-multiple people threw up, including my son 5 times. The in flight entertainment didn’t work and service wasn’t great."
Μειονεκτήματα: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."
Μειονεκτήματα: "Because of the weather in London the flight from Budapest was delayed over an hour. By the time we made it to the connection flight in London they closed the gate and never made it our next leg. We got rebooked and made it to New York where we were supposed to get a hotel room. Never happened. Sleeping on the floor in the terminal."
Πλεονεκτήματα: "Friendly crew, flight on time, great food and snacks, good movie selection"
Μειονεκτήματα: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"
Μειονεκτήματα: "Entertainment and food were terrible. Plane was filthy and ancient. Crew was inattentive and we were treated poorly for bringing a child’s seat on the plane. It was hot the entire 9 hour flight. I will pay extra not to fly BA again."
Πλεονεκτήματα: "Check in and crew were very nice"
Μειονεκτήματα: "Baggage was slow But everything was fine Pilot kept us informed"
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Πλεονεκτήματα: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."
Πλεονεκτήματα: "Everything was okay"
Μειονεκτήματα: "Everything was okay"
Μειονεκτήματα: "Traveling business class it felt as if I am traveling in city bus plane was so old seats were falling apart and above all the way ba staff most unfriendly people I was just imagining if this they do in business class what they must be doing in economy class I will not recommend any one to travel from Phoenix to Delhi on B A Jiten"
Πλεονεκτήματα: "Plane comfortable, crew helpful and competent, food fine."
Μειονεκτήματα: "No Club World lounge in Ft Lauderdale despite BA's advice to arrive three hours early for intl flights. Shocking waiting area - crowded, noisy, shabby."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "You can’t pay to pick a seat"
Πλεονεκτήματα: "Nice legroom in world plus."
Μειονεκτήματα: "Wish there was live TV for sports."
Μειονεκτήματα: "Only card why?? No free food??"
Πλεονεκτήματα: "A direct flight from SD to London."
Μειονεκτήματα: "I have been using this direct flight since they restarted the route a few years ago. Standards seem to be slipping. For this flight we were not offered champagne at the beginning of the flight and the meal and "breakfast" were very meager, with small portions."
Μειονεκτήματα: "Flight attendant named IGOR skipped me when serving drinks and food. But then again when he he offered coffee, he again skipped my wife who was beside me. When I asked for coffee for my wife and that then again skipped us, he just responded, sarcastically, "Really?, really?" What a fool!"
Πλεονεκτήματα: "the Entertainment system"
Μειονεκτήματα: "No internet on flight"
Πλεονεκτήματα: "Excellent service and amenities"
Μειονεκτήματα: "Price & food not so good."
Πλεονεκτήματα: "Crew, comfort, entertainment, food. All excellent"
Πλεονεκτήματα: "Very clean jet and friendly crew"
Μειονεκτήματα: "No entertainment or complimentary meals"
Μειονεκτήματα: "Very uncomfortable seats and dated entertainment system"
Πλεονεκτήματα: "Leg room, food and entertainment"
Πλεονεκτήματα: "Great flight, nice and short. Great crew, very helpful"
Μειονεκτήματα: "No entertainment on the flight and the seats were much smaller that I expected."
Πλεονεκτήματα: "Food was excellent"
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "no beverages or snacks offered or movies"
Μειονεκτήματα: "Entertainment selection was poor. Also breakfast was bland"
Πλεονεκτήματα: "Friendly and patient flight attendants"
Μειονεκτήματα: "No drink service"
Μειονεκτήματα: "Legroom could be better"
Μειονεκτήματα: "Boarding queue should be clearly marked. Seating needs work. It is ok when person in front of you is not reclined but too close if a petson is the least claustrophobic . I was fortunate that seat next to me was vacant, otherwise I would habe been in panic the entire flight."
Πλεονεκτήματα: "Entertainment selection"
Μειονεκτήματα: "Snacks were carb heavy and protein low"
Πλεονεκτήματα: "All flights on time and luggage arrived with us."
Μειονεκτήματα: "It wasn't British airways and we had to get to the airport extraordinarily early because no online check in. Pretty sure no one at Aer Lingus likes their job."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Crew friendly."
Μειονεκτήματα: "And actual location of boarding was different than that shown on info board. Seat spacing much toooooo cramped, not pleasant."
Μειονεκτήματα: "The ticket was 3,000 dollars and the service was worse than usual"
Πλεονεκτήματα: "Liked the private bin to hold personal belongings in."
Μειονεκτήματα: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."
Πλεονεκτήματα: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Μειονεκτήματα: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"
Μειονεκτήματα: "Everyone was terrible"
Μειονεκτήματα: "Checkin staff , who don't appear tombs BA but from another airline working on behalf of BA, apparently punted a problem they knew would take much effort to resolve to the BA agents at Heathrow"
Μειονεκτήματα: "Individual tv screens would be a plus."
Πλεονεκτήματα: "The crew and service are very good and the cabin crews' smile are so nice. Love it"
Πλεονεκτήματα: "Short Connection and good service."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Because it was short flight there was no food so I can't judge on the food"
Μειονεκτήματα: "Water for free"
Μειονεκτήματα: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"
Πλεονεκτήματα: "Not clean"
Μειονεκτήματα: "Not clean"
Μειονεκτήματα: "Crew (as always with Transavia) is not at its best."
Πλεονεκτήματα: "Helpful crew. Clean modern plane"
Μειονεκτήματα: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Μειονεκτήματα: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Μειονεκτήματα: "No delay"
Μειονεκτήματα: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Μειονεκτήματα: "Flying on time"
Πλεονεκτήματα: "Yes both are good"
Μειονεκτήματα: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"
Πλεονεκτήματα: "Flight was on time, cabin crew were efficient and friendly"
Μειονεκτήματα: "Checkin counter could've been opened earlier."
Μειονεκτήματα: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Πλεονεκτήματα: "clear information. good staff.good boarding return flight."
Μειονεκτήματα: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
Μειονεκτήματα: "Delayed 2 hours"
Πλεονεκτήματα: "It got me here in one piece"
Μειονεκτήματα: "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"
Πλεονεκτήματα: "New plane, comfortable and the staff is nice"
Μειονεκτήματα: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Πλεονεκτήματα: "Seats were more comfortable than I expected."
Μειονεκτήματα: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
Μειονεκτήματα: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."
Μειονεκτήματα: "It didn’t happen."
Πλεονεκτήματα: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."
Μειονεκτήματα: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Πλεονεκτήματα: "The crew was so nice."
Πλεονεκτήματα: "The crew was so nice and genuinely kind."
Μειονεκτήματα: "We loved it all."
Πλεονεκτήματα: "Excellent price with good crew and good equipment"
Πλεονεκτήματα: "No problems, right on time, modern aircraft."
Μειονεκτήματα: "Small seats and little space."
Μειονεκτήματα: "No free water , snack"
Πλεονεκτήματα: "The Flight was good"
Μειονεκτήματα: "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."
Πλεονεκτήματα: "Comfortable seating and pricing"
Μειονεκτήματα: "There was nothing I didn’t like. All was as I had expected"
Μειονεκτήματα: "Waiting for suitcases"
Πλεονεκτήματα: "After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!"
Πλεονεκτήματα: "Seats were comfortable, crew were very kind"
Μειονεκτήματα: "Boarding took too much time"
Πλεονεκτήματα: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."
Πλεονεκτήματα: "customer service, price"
Πλεονεκτήματα: "Fine flight. No frills. Friendly service."
Μειονεκτήματα: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."
Πλεονεκτήματα: "Excellent choice of food"
Πλεονεκτήματα: "Agents at the check in counter in Lisbon"
Μειονεκτήματα: "Green seats"
Πλεονεκτήματα: "Prompt and on time"
Πλεονεκτήματα: "The cheap price."
Μειονεκτήματα: "I wasn't able to eat or shop because I didn't have cash or credit card, only a debit card. Time to update your system. I was starving four hours, and couldn't get something I wanted from your shop. Silly problem to have in 2017."
Πλεονεκτήματα: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."
Μειονεκτήματα: "leg room in aisle seat"
Πλεονεκτήματα: "Fast, simple"
Μειονεκτήματα: "Had to pay for water"
Πλεονεκτήματα: "Flight was swift"
Μειονεκτήματα: "Difficult to find check in... airport support staff were not super helpful, Transalvia was helpful once I found them."
Μειονεκτήματα: "1. I paid for luggage and had proof. Ground crew said no record of it and I had to pay again. Now have to involve my credit card company. 2. Ground crew was extremely rude. 3. Flight delayed an hour and a half."
Μειονεκτήματα: "I think you can give some free water in a 5 hour flight"
Πλεονεκτήματα: "Really good value for the trip. Impressed!"
Πλεονεκτήματα: "well kept aircraft. choices to buy snacks and drinks."
Πλεονεκτήματα: "In time and cheap. Nice flight staff"
Πλεονεκτήματα: "The crew was fantastic. Very professional and responsive to passenger needs."
Μειονεκτήματα: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Leather seats and plenty of leg room. Flight was on time."
Μειονεκτήματα: "long delays"
Μειονεκτήματα: "I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service"
Μειονεκτήματα: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Μειονεκτήματα: "The crew could have shown up on time."
Μειονεκτήματα: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "The crew on board was nice. The crew in the terminal however were not very pleasant."
Μειονεκτήματα: "The seats were incredibly uncomfortable. This was due to them being hunched forward a bit, which made sitting on them for the 1 hour flight uncomfortable. More comfy chairs would be great."
Πλεονεκτήματα: "Seats were comfortable. Crew neither friendly or unfriendly."
Μειονεκτήματα: "Leave on time and give free of charge a glad of water or a juice to the passengers."
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "the chairs are not very comfortable"
Πλεονεκτήματα: "In résumé everything is cool. Thx"
Μειονεκτήματα: "The land"
Πλεονεκτήματα: "I was very impressed first time user and will use again"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."
Πλεονεκτήματα: "Fast flight"
Μειονεκτήματα: "Standing around 30 minutes in gate before boarding."
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Πλεονεκτήματα: "The plane was ok."
Μειονεκτήματα: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Πλεονεκτήματα: "Only crew was good, everything else was horrible"
Μειονεκτήματα: "Dirty plain, delay"
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Πλεονεκτήματα: "Fought was in time and the boarding process occurred quickly."
Μειονεκτήματα: "I'm not a fan of queuing for the plane after the entry gate. But at least no additional bus was needed to get to the plane on the tarmack"
Μειονεκτήματα: "When you check in, you are asked to choose your seats. Every seating option comes with and additional charge of some sort, so your tickets are actually more expensive than you thought. Bait and switch!"
Πλεονεκτήματα: "The fact that I landed"
Μειονεκτήματα: "It was awful no leg room no air worst plane ride of my life"
Πλεονεκτήματα: "Everything waa straightforward. No major issues."
Μειονεκτήματα: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "It was a smooth experience."
Μειονεκτήματα: "No USB charging port."
Πλεονεκτήματα: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Πλεονεκτήματα: "Super Easy for a traveler with simple expectations."
Μειονεκτήματα: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Μειονεκτήματα: "I had to stuff my personal item in my suitcase. When the previous times I've flown easyJet I've always had a carry on and personal item"
Πλεονεκτήματα: "I liked the low cost flight, the crew was lovely and and attented our enquires..."
Μειονεκτήματα: "Nothing much..."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "My flight was cancelled three times, I spent an entire day of my vacation wasted in an airport. I ended up having to take a bus to my final destination and the worst part of it is that Air Berlin refuses to reimburse me over $400 for the flight that never occurred."
Μειονεκτήματα: "Ticketing crew was not the friendliest"
Πλεονεκτήματα: "I like the ease of this airline"
Μειονεκτήματα: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"
Πλεονεκτήματα: "There was not one thing I liked from the flight, everything was poor"
Μειονεκτήματα: "From the flight attendance to the plane everything was terrible"
Πλεονεκτήματα: "Did not try food or entertainment, but it's a great value flight. Professional staff and flight times were spot on."
Πλεονεκτήματα: "Didn't check in online before getting to the airport and could not get on my plane because they sold my seat. Agents didn't even try to help or care. Had to buy another ticket for full price so made the trip very expensive in the end. Not worth the discount!"
Μειονεκτήματα: "My rolling suitcase had a wheel and the lower plastic housing ripped off of the framework. I can't imagine how rough this was handled to arrive this damaged. Never flying easyJet again"
Μειονεκτήματα: "Even if the plane had plenty of overhead space available, the EasyJet crew refused to let us bring our carry ons on board and charged us 60 euros to check them. It was absolutely unreasonable and unfair as the passengers that boarded first were able to bring all their bags on board and we were penalized for being further down in line."
Πλεονεκτήματα: "The flight was fairly cheap"
Μειονεκτήματα: "The seats are cramped and uncomfortable. There seemed to be constant runway delays."
Πλεονεκτήματα: "The price of the flight was perfect, so I wouldn't expect much on board."
Μειονεκτήματα: "Boarding was nothing short of a "hurry up and wait" endeavor. Board the gangway, wait. Board the plane, wait. Unexpected fretting by various crew about who knows what. Then de-icing. Left 25 minutes late. Then again, the passengers were probably a bit challenging."
Πλεονεκτήματα: "Everything worked out fine for me because I arrived early and went through the process. Checked my bag and went through security to hop on the plane."
Πλεονεκτήματα: "The service in the same day I bought the tickets was great. Extended my trip in 1 day with no additional cost."
Μειονεκτήματα: "The cost of luggage is ridiculous and evan once i was told that doing ut throgh the website wil cost me much less (reasonable 30€) i didnt find how i could do it. anded up paying x3 fir the luggage making all that low-cost pretty expensive all together. I dont like being hoaxed."
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Πλεονεκτήματα: "Very comfortable experience. Boarding was easy. Check in was convenient. Crew was friendly."
Μειονεκτήματα: "Nothing in particular to dislike."
Πλεονεκτήματα: "Flights were on time. Boarding was quick with front and rear boarding."
Μειονεκτήματα: "Tight seats."
Μειονεκτήματα: "Check in agent trying to charge 60 for bag while it was a carry on size. Then your Arline asking for volunteers to check their bag. So first you attempt to charge then ask for volunteers, make up your mind."
Πλεονεκτήματα: "Flight was on time. Normal experience."
Μειονεκτήματα: "The flight was overbooked and I was pre bumped. I had an important connection in Milan so it was stressful waiting to see if I'd get on the flight. No one knew what to do if I didn't get on."