Μειονεκτήματα: "Not losing my luggage"
Πλεονεκτήματα: "Not a lot."
Μειονεκτήματα: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Πλεονεκτήματα: "The crew was amazing. The food was good"
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Μειονεκτήματα: "My headphones didn’t work"
Πλεονεκτήματα: "Hi enjoy the trip"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Very enjoyable"
Μειονεκτήματα: "I have no complaints"
Πλεονεκτήματα: "Lots of movie choices."
Μειονεκτήματα: "Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well."
Πλεονεκτήματα: "I got an extra blanket."
Μειονεκτήματα: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Πλεονεκτήματα: "The blueberry juice was good!!"
Μειονεκτήματα: "Sitting by the bathrooms. There weren’t even pretzels."
Πλεονεκτήματα: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Μειονεκτήματα: "I wish there was a bigger choice of classical music in the entertainment program."
Πλεονεκτήματα: "Nice crew that were helpful."
Μειονεκτήματα: "Small plane, cramped seating."
Μειονεκτήματα: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."
Πλεονεκτήματα: "Crew were great / free wine !"
Μειονεκτήματα: "Crowded and chaotic boarding"
Πλεονεκτήματα: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Μειονεκτήματα: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"
Μειονεκτήματα: "We missed are connecting flight"
Πλεονεκτήματα: "Great crew and discovered blueberry juice."
Πλεονεκτήματα: "Professional staff. Easy boarding."
Μειονεκτήματα: "entertainment seemed more oriented towards Asian passengers"
Πλεονεκτήματα: "Great gate and in-cabin crew. LOVED this flight."
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "Movie choices were good."
Μειονεκτήματα: "It was cold and very little leg room. Food was barely warm"
Μειονεκτήματα: "The entertainment kept shutting off, and the crew had to reset it about 5 times. They were very apologetic, and kept trying until finally getting it fixed."
Πλεονεκτήματα: "No frills but efficient"
Μειονεκτήματα: "Food choice limited"
Πλεονεκτήματα: "Great service and great food."
Μειονεκτήματα: "The long hours"
Πλεονεκτήματα: "The flight overall was okey. Pleasant crew."
Πλεονεκτήματα: "Everything went smoothly"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Food was terrible. Entertainment system kept breaking."
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Πλεονεκτήματα: "Well this was a first for me. The flight was overbooked and some one wanted to go to New York. Finn Air asked me if I would give up my seat they would get me on the next Finn Air flight to Chicago. I did and they even up graded me to business class on the next flight. It was the best flight experience of my life. Great food, hosts, and service. It was very comfortable the entire way."
Πλεονεκτήματα: "It was comfortable and not too crowded"
Μειονεκτήματα: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."
Μειονεκτήματα: "I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!"
Πλεονεκτήματα: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Μειονεκτήματα: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."
Πλεονεκτήματα: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Μειονεκτήματα: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"
Μειονεκτήματα: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Πλεονεκτήματα: "Staff as always is polite"
Μειονεκτήματα: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."
Πλεονεκτήματα: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Μειονεκτήματα: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Μειονεκτήματα: "Entertainment services weren't functional for the first 2 hours of the flight"
Πλεονεκτήματα: "Overall a great flight."
Μειονεκτήματα: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Πλεονεκτήματα: "Everything good except getting bag after flight."
Μειονεκτήματα: "Took over an hour at baggage claim."
Πλεονεκτήματα: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."
Πλεονεκτήματα: "Movies Food Comfortable seating"
Μειονεκτήματα: "Going through security"
Πλεονεκτήματα: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"
Πλεονεκτήματα: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Μειονεκτήματα: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."
Μειονεκτήματα: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Πλεονεκτήματα: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Πλεονεκτήματα: "Flight operated by BA; food was excellent, wine was free, crew were friendly."
Μειονεκτήματα: "Legroom so cramped its dangerous; worse than on my CRJ connecting flight."
Πλεονεκτήματα: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Μειονεκτήματα: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"