Μειονεκτήματα: "The entertainment system did not work properly"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "It was okay"
Πλεονεκτήματα: "Service on plane good friendly staff and helpfull"
Πλεονεκτήματα: "Amazing flight and service. Would fly Emirates all the time if I could."
Μειονεκτήματα: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
Πλεονεκτήματα: "Crew were rushed. Wifi didn't work. Lost my luggage on one flight!"
Πλεονεκτήματα: "Crew was amazing. There is always someone from emirates around to help."
Μειονεκτήματα: "Little more room on a 14 1/2 hour flight would be nice"
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Πλεονεκτήματα: "Stewardesses were great"
Μειονεκτήματα: "It took them 1.5hours to give me my luggage. Everyone else had left. They kept making me go back and forth saying it was coming but nothing. This had never happened before and was ridiculous given it was a direct flight"
Πλεονεκτήματα: "The entertainment options were very good"
Μειονεκτήματα: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Μειονεκτήματα: "Because the airline kept changing the gate numbers an this was my first time to fly alone. Plus I had to take a bus to a plane on the tarmac. I missed my flight. Tried to charge 600 for the same flight the next day. The people were rude an impolite at Dubai. It’s very expensive airport. Do Not Fly with United emerites at all. Terrible just terrible"
Πλεονεκτήματα: "good attitude , friendly service from the crew members"
Μειονεκτήματα: "seat spacing was very narrow"
Πλεονεκτήματα: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."
Πλεονεκτήματα: "Everything was great"
Πλεονεκτήματα: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Μειονεκτήματα: "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Πλεονεκτήματα: "Great flight crew!"
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Μειονεκτήματα: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."
Μειονεκτήματα: "The crew were so friendly"
Πλεονεκτήματα: "All are good."
Μειονεκτήματα: "Served vegetarian, I am very happy."
Πλεονεκτήματα: "On time, entertainment good crew"
Μειονεκτήματα: "Food was bland"
Πλεονεκτήματα: "I love business class the best"
Πλεονεκτήματα: "Overall a pleasant and comfortable flight."
Πλεονεκτήματα: "Business class product is phenomenal."
Μειονεκτήματα: "I was not let onto the flight in Entebbe because I arrived at the airport an hour before the flight departed. I was given no notice of this rule (apparently only applicable on Emirates flights) and was forced to delay my trip 2 days and pay an additional $1045 for a replacement flight home."
Πλεονεκτήματα: "Food choices included vegetarian options"
Μειονεκτήματα: "Boarding lines confusing"
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Μειονεκτήματα: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"
Πλεονεκτήματα: "Responsible and attentive crew. Food was adequate."
Μειονεκτήματα: "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working."
Μειονεκτήματα: "New movies were not available"
Πλεονεκτήματα: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Μειονεκτήματα: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
Πλεονεκτήματα: "food, comfort, entertainment, staff - very good all round"
Μειονεκτήματα: "toilets could have been a bit cleaner"
Πλεονεκτήματα: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
Πλεονεκτήματα: "Streamlined flight compared to Boston to Dubai flight. Still very pleasant staff"
Μειονεκτήματα: "Seats not as comfortable as possible in coach"
Πλεονεκτήματα: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Μειονεκτήματα: "16 hours transit in dubia without any service."
Πλεονεκτήματα: "I liked watching movies and drinking wine and the food was decent."
Μειονεκτήματα: "We took off over an hour late with no communication as to why we were sitting on the runway. Most of the crew seemed annoyed and short with everyone."
Μειονεκτήματα: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Πλεονεκτήματα: "I always see the best experience with emirates"
Πλεονεκτήματα: "I enjoyed excellent service of this airline"
Πλεονεκτήματα: "Customer service, food, the flight in general was good."
Μειονεκτήματα: "I lost TV signal a few times and therefore wasn't able to watch the games I was interested in. But I understand this is beyond your control at times but the whole system would benefit from an upgrade. The touch screen sometimes takes a while to respond so making the process a little tedious."
Πλεονεκτήματα: "Enough room to move around. Very much spacious"
Πλεονεκτήματα: "The flight from Dubai to NYC was great"
Πλεονεκτήματα: "Everything was great."
Πλεονεκτήματα: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Μειονεκτήματα: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Μειονεκτήματα: "Boarding was just a little delayed."
Πλεονεκτήματα: "it was nice trip with emirates, You have excellent services Thanks"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "The crew had such outstanding service!! Looking forward to fly Emirates again."
Πλεονεκτήματα: "Spacious sits and good food"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Short and sweet"
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Amasing crew"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Excellent service"
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Πλεονεκτήματα: "Red wine was excellent"
Μειονεκτήματα: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Πλεονεκτήματα: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Μειονεκτήματα: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "The airplane"
Πλεονεκτήματα: "Crew was very nice and the food was excellent."
Πλεονεκτήματα: "Flight crew, pilot,food and entertainment options were great"
Μειονεκτήματα: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Πλεονεκτήματα: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Πλεονεκτήματα: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "Waited a while before take off."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Free snack and drinks. Good service."
Πλεονεκτήματα: "Super fast boarding and smooth takeoff"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Μειονεκτήματα: "The crew was not very polite."
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Spacing was ok"
Μειονεκτήματα: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."
Πλεονεκτήματα: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Μειονεκτήματα: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."
Πλεονεκτήματα: "All female crew in the cockpit - awesome."
Μειονεκτήματα: "Non reclining seats"
Πλεονεκτήματα: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Μειονεκτήματα: "Can't think of anything."