Πλεονεκτήματα: "The crew was helpful."
Μειονεκτήματα: "The comfort of the seat could be better."
Μειονεκτήματα: "Seats could have been more comfortable. No space. Food made me sick."
Πλεονεκτήματα: "Pretty much everything"
Μειονεκτήματα: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"
Μειονεκτήματα: "Proper communication"
Μειονεκτήματα: "I almost lost my flight because of a delay issue, I literally had to run more than 2KM, electrical outlet was not working on business class, a bit disappointing;("
Πλεονεκτήματα: "Courteous crew."
Πλεονεκτήματα: "Some Delta planes have headrest Screens. Both my flights did and love watching movies they offer at eye level then to use iPad and have to bed down to watch. You can’t tell why planes have seat back screens but sure glad my flights dis"
Μειονεκτήματα: "Snack choice was only two items Cheezit or Cookies. Neither sounded good to me."
Μειονεκτήματα: "Was not offered a drink in first class prior to take off."
Πλεονεκτήματα: "Friendly staff."
Πλεονεκτήματα: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Μειονεκτήματα: "We were late getting into ATL."
Μειονεκτήματα: "Disembarking could be more efficient"
Μειονεκτήματα: "It made no sense to board an hour and a half before takeoff."
Μειονεκτήματα: "Crew at the gate made us return to get our immigration forms without our boarding passes. This forced us to miss the connecting flight to detroit and delay our arrival by 7 hours. Awful experience."
Πλεονεκτήματα: "Good movies; nice crew"
Πλεονεκτήματα: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Μειονεκτήματα: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Πλεονεκτήματα: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Μειονεκτήματα: "Breakfast was not served in First Class"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Plane too cold."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Πλεονεκτήματα: "Inflight crew"
Μειονεκτήματα: "The crew member that handled my stroller roughly and tore a hole in the canvas. The canvas was also black with grime from the bottom of the plane it appears. The stroller canvas was expensive and brand new."
Πλεονεκτήματα: "Video access"
Μειονεκτήματα: "Too hot, too crowded"
Πλεονεκτήματα: "The fact that I was so relaxed."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Flight attendant spoke like a robot. Could not understand her."
Μειονεκτήματα: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Πλεονεκτήματα: "Nicest staff"
Μειονεκτήματα: "Nothing at all"
Πλεονεκτήματα: "Delta planes are typically nice and clean"
Μειονεκτήματα: "Flight was delayed multiple times."
Πλεονεκτήματα: "It’s was super smooth! Fast service and great customer service."
Μειονεκτήματα: "The intercom was a little messed up."
Πλεονεκτήματα: "On time, great service, a lot of legroom."
Πλεονεκτήματα: "On time take off."
Μειονεκτήματα: "No comments"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Μειονεκτήματα: "Was informed the flight delay due to equipment ,"
Πλεονεκτήματα: "Quiet, quick, no issues"
Μειονεκτήματα: "Slow boarding. Slowest boarding everr. Maybe not enough overhead space, doesn't make sense how there is not enough overhead space while calling zone 2 passengers."
Πλεονεκτήματα: "It was on time. Flight attendants were courteous. There were snacks."
Πλεονεκτήματα: "In-flight entertainment and communication."
Μειονεκτήματα: "The online reservation had me pick seats for my family, those seats were emailed to me, then when I checked in and got our boarding passes, the seats had changed! Wouldn't have been a big deal, but I had already memorized our seats, so I looked like a moron when I insisted seats that were not ours anymore were ours!"
Μειονεκτήματα: "Seats are so tight so uncomfortable"
Πλεονεκτήματα: "The crew was extremely nice and helpful."
Μειονεκτήματα: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Μειονεκτήματα: "Multiple delays in Atlanta"
Πλεονεκτήματα: "Nothing other than it was over quickly."
Μειονεκτήματα: "Seat did not recline at all."
Πλεονεκτήματα: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Πλεονεκτήματα: "Fast and efficient boarding again! Most impressed!"
Πλεονεκτήματα: "On time service &no damaged luggage!"
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "I have broad shoulders and there was a larger gentleman on the window seat. Being in the middle seat made for a very very cramped flight the whole way. Lots of skin to skin arm contact for much of the flight. There was no way to avoid it."
Πλεονεκτήματα: "The help desk personnel was friendly."
Μειονεκτήματα: "Due to my first flight being late I missed my second flight. Delta booked me on a flight that was departing 5 hours later instead of the next flight. I had to go and ask to be was put on the stand by list for a sooner flight but not given any priority over the other standby's even though it was Delta's fault that my original flight was late."
Πλεονεκτήματα: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Μειονεκτήματα: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Μειονεκτήματα: "Flight was delayed an hour"
Πλεονεκτήματα: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Μειονεκτήματα: "Turbulence was pretty bad both flights."
Πλεονεκτήματα: "Having status. Always on time. They run their schedules like European trains."
Πλεονεκτήματα: "Planes were comfortable and well maintained."
Μειονεκτήματα: "We had a three hour departure delay in Munich"
Πλεονεκτήματα: "Clean, quiet and the staff was attentive."
Μειονεκτήματα: "The meal was average"
Μειονεκτήματα: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."
Πλεονεκτήματα: "Food and crew were good"
Μειονεκτήματα: "The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa."
Πλεονεκτήματα: "Flight was in time with no delays. Arrived in Germany early!"
Μειονεκτήματα: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."
Πλεονεκτήματα: "Plane didn't crash."
Μειονεκτήματα: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"
Μειονεκτήματα: "No drinks on board"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Μειονεκτήματα: "A seat in first class would have been even better"
Πλεονεκτήματα: "We upgraded our flight from Frankfurt to business class--so worth it."
Μειονεκτήματα: "The plane was uncomfortable and things were falling apart"
Μειονεκτήματα: "A little bit turbulence"
Πλεονεκτήματα: "Good service overall. Great crew."
Μειονεκτήματα: "Nothing in particular."
Πλεονεκτήματα: "Leg room, comfortable seats, staff great"
Πλεονεκτήματα: "The crew was very accommodating."
Μειονεκτήματα: "I wasn't aware beforehand that I could request a dairy free meal."
Πλεονεκτήματα: "The cheese sandwich was good."
Μειονεκτήματα: "Flight left late. Airport employees weren't helpful. The plane was hot."
Πλεονεκτήματα: "The snack/ breakfast was not very good"
Μειονεκτήματα: "Long flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Using United with two flights a day out of Charlotte. A mistake. This is not the first time we had problems with United out of Charlotte. We missed our other flights and sate still in Washington and will lose a day of our vacation. United wouldn’t give us a voucher since it was supposedly weather related so I had to spend additional $100 for a room in DC."
Μειονεκτήματα: "Do not use United out of Charlotte they have the worst customer service. With two flights a day you have no options. The other thing is there flight to Washington is so late you can’t switch airlines."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Everything worked very well."
Μειονεκτήματα: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."
Πλεονεκτήματα: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Πλεονεκτήματα: "Food was good. Flight attendants were good."
Μειονεκτήματα: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"
Πλεονεκτήματα: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Μειονεκτήματα: "I wish I had a foot rest like those in first class, but then I understand why I don't."
Πλεονεκτήματα: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Μειονεκτήματα: "Food was poor , but drinks were great."
Πλεονεκτήματα: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Μειονεκτήματα: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "Service was exceptional and prompt"
Πλεονεκτήματα: "Munich airport is great."
Μειονεκτήματα: "Flight was delayed. Mess in JFK airport"
Μειονεκτήματα: "Movie selection was lacking, stewardess on one leg of the trip was hard to understand"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Late one hour. Apparently equipment failure"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Food and complimentary drinks (including wine)."
Μειονεκτήματα: "Could improve the economy class boarding process (go by sections instead all at once)."
Πλεονεκτήματα: "Everything!! Flight was great!!"
Πλεονεκτήματα: "For airline food it was very good. Lots of offers for water & drinks."
Πλεονεκτήματα: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."
Μειονεκτήματα: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."
Πλεονεκτήματα: "There was plenty of room (even in economy), good food, and a friendly staff. I enjoyed having my own TV screen where I could watch movies and listen to music. I've traveled to Europe several times and Lufthansa is the best airline!"
Πλεονεκτήματα: "The crew was great and loved the pre boarding with my children."
Μειονεκτήματα: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything on time"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Restrooms on lower level a first for us. No waiting or lines In aisles . Entertainment selection decent."
Μειονεκτήματα: "Reclining in seats not adequate for sleeping; very difficult to be comfortable."
Πλεονεκτήματα: "Comfortable and smooth flight"
Πλεονεκτήματα: "I liked the service and the food"
Μειονεκτήματα: "The lack of movie choices"
Πλεονεκτήματα: "Calm, friendly and professional crew, good food and spotlessly clean aircraft."
Μειονεκτήματα: "Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this."
Μειονεκτήματα: "no peanuts?"
Πλεονεκτήματα: "Crew was amazing, flight was on time, and entertainment was available."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."
Πλεονεκτήματα: "Boarding was easy, flight was smooth and on time."
Μειονεκτήματα: "Seats were snug, granted we had the less expensive tickets."
Πλεονεκτήματα: "The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room."
Μειονεκτήματα: "Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected."
Μειονεκτήματα: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"
Μειονεκτήματα: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."
Πλεονεκτήματα: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Μειονεκτήματα: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Πλεονεκτήματα: "food wqs decent entertainment options were also good."
Μειονεκτήματα: "nothing to complain about except leg space"
Μειονεκτήματα: "The flight good bit it’s always crappy when you loose your luggage"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "The cabin crew was detached, and curt."
Πλεονεκτήματα: "No comment since very short flight."
Μειονεκτήματα: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Μειονεκτήματα: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"
Πλεονεκτήματα: "On time, clean aircraft not too full!"
Μειονεκτήματα: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"
Πλεονεκτήματα: "i ended up missing the flight, due to car accident which involved injuries."
Πλεονεκτήματα: "Crew were pleasant."
Μειονεκτήματα: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Πλεονεκτήματα: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."
Πλεονεκτήματα: "Great flight very happy"
Μειονεκτήματα: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"
Πλεονεκτήματα: "Waited for us when flight showed up late"
Μειονεκτήματα: "Cramped cabin"
Πλεονεκτήματα: "I am pleased we landed."
Μειονεκτήματα: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."
Μειονεκτήματα: "Not water for children."
Πλεονεκτήματα: "Quality of service and equipment"
Πλεονεκτήματα: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."
Πλεονεκτήματα: "I was able to sleep most of the flight."
Μειονεκτήματα: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."
Πλεονεκτήματα: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Μειονεκτήματα: "The food was not so good. It looked like they were really trying to cut corners with very small portions."
Μειονεκτήματα: "Mostly junk food"
Μειονεκτήματα: "I have already answered this question. Enough."
Μειονεκτήματα: "Small and tight seats."
Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."
Μειονεκτήματα: "Delayed, charged even for water:("
Πλεονεκτήματα: "Great friendly staff. The delay we had going up in the air was caught up before we landed."
Μειονεκτήματα: "The slight delay due to something not being able to lock."
Πλεονεκτήματα: "they were quick and apologetic"
Μειονεκτήματα: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."
Πλεονεκτήματα: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Μειονεκτήματα: "On the domestic flight you only got a drink."
Πλεονεκτήματα: "Everything worked well."
Μειονεκτήματα: "Movie selection could be lager."
Μειονεκτήματα: "Crew not friendly. One was very rude"
Πλεονεκτήματα: "Flight was fine, service good, and our seat choice excellent."
Μειονεκτήματα: "We left an iPad on board in Copenhagen and found that there was no way to inform SAS!"
Πλεονεκτήματα: "connection was easy and quick"
Πλεονεκτήματα: "Comfy and good movies!"
Μειονεκτήματα: "That I didn't make it to Chicago the day I planned. My first leg had computer issues in Rome which pushed the flight back 4 hours which then made me miss my connecting flight. Had to stay a night in Copenhagen and fly out at 1540 the next day."
Πλεονεκτήματα: "The flight was on time and the crew was friendly"
Μειονεκτήματα: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."
Πλεονεκτήματα: "On time. Efficient boarding."
Μειονεκτήματα: "Not even water or coffee was free. Charge for everything."
Μειονεκτήματα: "Disorganization and unpreparedness."
Πλεονεκτήματα: "Flight was cancelled but i didn't receive email notification from SAS Moreover i was able to check-in on SAS website and print boarding pass 10 ours before flight (and after Kayak sent me notification that flight "may be cancelled"), and they sent me confirmation and everything. When i arrived in airport i realized flight was actually cancelled. And i tried to call and nobody picked up the pphone. I was travelling from Moscow."
Πλεονεκτήματα: "Helpful staff."
Μειονεκτήματα: "Taking a bus from the airplane to Frankfurt Airport is less than ideal, but it worked fine."
Πλεονεκτήματα: "The plane was clean and comfortable - I'm happy with the leg space."
Μειονεκτήματα: "Plane was late by more than 3 hours, the crew was not helpful at all and I didn't plan to have a 20h trip instead of 14h (missed my connected flight). I was traveling with a small (well behaved to add) child and didn't receive any extra help or positive attitude. Very dissapointed."