Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Μειονεκτήματα: "Boarding could be a little bit more organized"
Πλεονεκτήματα: "The food was excellent, and the crew was nice"
Μειονεκτήματα: "There was a delay on the boarding and they didn't provide a reason."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Uncomfortable tight seating in economy"
Πλεονεκτήματα: "Crew was great! Food was good! Boarding was fast and organized!"
Πλεονεκτήματα: "??"
Μειονεκτήματα: "??"
Μειονεκτήματα: "The flight had a departure delay of three hours. That was not fun"
Πλεονεκτήματα: "There were many comforts to the plane even in economy."
Μειονεκτήματα: "There is little leg room in economy for someone over 5’11”"
Μειονεκτήματα: "Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver."
Πλεονεκτήματα: "Clean new Airbus 380. Nice crew"
Πλεονεκτήματα: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Πλεονεκτήματα: "Got the exit row (great)!"
Μειονεκτήματα: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."
Πλεονεκτήματα: "Crews were very friendly"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Μειονεκτήματα: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."
Πλεονεκτήματα: "Good staff and food."
Μειονεκτήματα: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Πλεονεκτήματα: "Nice crew, good entertainment, efficient flight"
Μειονεκτήματα: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
Πλεονεκτήματα: "The service was fast. The employees were kind."
Πλεονεκτήματα: "Overall great and on time !"
Μειονεκτήματα: "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."
Μειονεκτήματα: "Food on flight Detroit - Frankfurt was terrible."
Πλεονεκτήματα: "The bathroom downstairs"
Μειονεκτήματα: "Late arrival inMunich, rush to connection and my luggage didn’t make it"
Πλεονεκτήματα: "Lufthansa airlines never fails to provide excellent service."
Μειονεκτήματα: "the flight info was off"
Πλεονεκτήματα: "Slept like a baby with no interruptions."
Μειονεκτήματα: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Πλεονεκτήματα: "None"
Μειονεκτήματα: "Most of it"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Stroller damaged by cargo people"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "very professional cabin crew"
Μειονεκτήματα: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."
Πλεονεκτήματα: "Tans it time to Amman is too long and that is the most distressing"
Μειονεκτήματα: "Not well organized and food is unhealthy"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Seats"
Μειονεκτήματα: "My first flight was delayed by well-over an hour, having me arrive an hour late for my connecting flight home. There were no efforts to assist me in locating my connecting flight, to set up any accommodations while at the connecting flight's airport for the additional 4 hours of waiting time, no apologies for making me late for wedding rehearsals (I'm the officiant!). I had to actively seek out the ticket counter for another airline, through which my connecting flight was re-routed."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "I loved everything."
Πλεονεκτήματα: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Μειονεκτήματα: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."
Πλεονεκτήματα: "Very nice and caring crew."
Πλεονεκτήματα: "Well taken care of"
Μειονεκτήματα: "Seats are very close together in Economy"
Μειονεκτήματα: "a member of the crew took my carry on luggage and I never had it back"
Πλεονεκτήματα: "Pre-bording with children and nice entertainment selection of movies, tv shows and music."
Μειονεκτήματα: "rhe FA was saying that they have either pasta or chicken and they had beef, when asked what kind of pasta he said how would I know."
Πλεονεκτήματα: "When we were at the gate to claim our boarding passes, we were surprised to be told that we have been invited to business class!!! My family were so happy at this and truly enjoyed the comfort of service we received."
Μειονεκτήματα: "When asked about the meal selection, the flight attendant, her name was COLA, told me that she would have to check if my selection was still available. I was surprised she only asked ME and no one else in the row in front or behind me. She did come back to tell me she found one for me but almost everyone else I could see had the same meal."
Πλεονεκτήματα: "On time and friendly crew"
Μειονεκτήματα: "Seating"
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "They charge for coffee and soft drinks and have no snacks complimentry"
Μειονεκτήματα: "Best flight and touch down ever."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Great crew. Comfortable seats. Easy check-in and well trained staff. Super helpful."
Πλεονεκτήματα: "Great crew, excellent legroom, excellent meal, snacks"
Μειονεκτήματα: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Πλεονεκτήματα: "Crew and airline was fine"
Μειονεκτήματα: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Πλεονεκτήματα: "Very comfortable seats and the crew was in good spirits"
Μειονεκτήματα: "The seats are too small no entertainment No fast track for business class"
Πλεονεκτήματα: "Nothing. The fact that I booked my ticket via British Airways, but operated by Iberia made my situation very confusing. Iberia didn't offer me a connection flight from MAD to VLC when there was a 6 hours delay from JFK to MAD."
Μειονεκτήματα: "Partner airline should have a better process to help customers when the help is needed the most! There was neither ownership nor responsibility held accountable by Iberia to help me find a connection flight between MAD to VLC. I had to pay for a Renfe ticket on my own to get to VLC - Nightmare!"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Everything else"
Μειονεκτήματα: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Πλεονεκτήματα: "Crew was also nice."
Μειονεκτήματα: "I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight."
Πλεονεκτήματα: "We didn't crash."
Μειονεκτήματα: "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."
Πλεονεκτήματα: "Very professional, respectful and efficient people. I am impressed by their kindness, always smiling while talking to the passengers."
Πλεονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Μειονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "BA lost my baggage on my flight over and I missed my conference as a result of it. On the way home I was late for my flight as a result of a flat tire and BA did not help me get on another flight they basically said good luck and purchase another flight."
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Πλεονεκτήματα: "They were extremely accommodating."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "carry-on not allowed on board"
Πλεονεκτήματα: "Great safety video, made me laugh."
Πλεονεκτήματα: "Friendly staff. The food was Ok. The flight was on time."
Μειονεκτήματα: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Μειονεκτήματα: "Flight was delayed by an hour."
Μειονεκτήματα: "BA lost one of my checked bags and made it impossible to get help. Called numbers over 30 hour period in both destination city and BA phone numbers for lost baggage and no one answered. I had to travel back to the airport counter to deal with agents that basically told me there were thousands of bags in the warehouse and that the bag May or May not eventually turn up."
Πλεονεκτήματα: "The crew was not good"
Μειονεκτήματα: "Seats were uncomfortable. Leg rest was uncomfortable. I kept getting notices that the flight was delayed up to 2hrs but got there and was on time. Then couldn't check in till a certain time; what's up with that?"
Μειονεκτήματα: "Very big delay!!!"
Πλεονεκτήματα: "The crew was wonderful"
Μειονεκτήματα: "Since it was British Air, we would have had to pay $800 total to get seat assignments in advance. Because I refused to pay this exorbitant amount, my wife and I got whatever seats were leftover as assigned by BA's computer. As it was, there computer was all screwed up and we couldn't see our seat assignments or check in online and had to do that at the airport. Others reported getting tangled up with BA's computer system."
Μειονεκτήματα: "Water costed money and only credit card accepted"
Πλεονεκτήματα: "Everything"
Πλεονεκτήματα: "The food and staff were great."
Πλεονεκτήματα: "Everything was okay! The plane was kind of empty and that why the service was excellent, the crew very friendly."
Πλεονεκτήματα: "The boarding was seamless. The process used leaves very little room for error and speeds up the time for takeoff."
Μειονεκτήματα: "This was the second flight out (we missed the original connection). By it being the next flight out we lost a night in Accomodation's that was already paid for with no chance of reimbursement."
Πλεονεκτήματα: "Great flight, nice and short. Great crew, very helpful"
Μειονεκτήματα: "No entertainment on the flight and the seats were much smaller that I expected."
Πλεονεκτήματα: "Staff, service, punctual everything superb!!!!"
Πλεονεκτήματα: "Just so comfortable and friendly. I'll fly them again next time!"
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "My baggage was lost. This is ridiculous."
Μειονεκτήματα: "Old old entertainment systems. My TV wasn't working for the first hour of the flight. Crew had to keep restarting the entire plane's entertainment system in order to finally get mine to switch on. Plane was also very old"
Πλεονεκτήματα: "Nice aircraft and flight!"
Μειονεκτήματα: "We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed."
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "no beverages or snacks offered or movies"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Food selection, no in flight entertainment"
Πλεονεκτήματα: "Courtesy, professionalism, cleanliness."
Πλεονεκτήματα: "Helpful crew."
Μειονεκτήματα: "No food and entertainment which is expected for the short 2 hr flight."
Μειονεκτήματα: "Food was ok"
Πλεονεκτήματα: "That the flight was not full and empty seats to stretch out your legs"
Μειονεκτήματα: "The movie selection was poor. Sat near crying baby and autistic kid very unpleasant. Should have section for family and kids and a way to alert other passengers of young children seating."
Πλεονεκτήματα: "Impressed by service of staff"
Πλεονεκτήματα: "The audio did work for movies"
Μειονεκτήματα: "I felt very warm and uncomfortable"
Πλεονεκτήματα: "plane was very comfortable for long trip"
Μειονεκτήματα: "first time flying in awhile was clear on how the airlines co airlines work. i wish told more"
Πλεονεκτήματα: "Crew and airport stuff"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Overall a horrible experience. Would never choose American Airlines given other choices. This was the second time this year I was held at an airport over 24 hrs due to plane maintenance."
Πλεονεκτήματα: "From start to completion the process of boarding and deboarding was awsome."
Μειονεκτήματα: "Not sure you could makebthings any better than this trip. Kee doing what you did today and I as an individual will be happy with every trip."
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Yes"
Μειονεκτήματα: "Cabin crew not pro active. No mid flight drinks/water offered."
Πλεονεκτήματα: "Crew was great! Flight was smooth and on time!"
Μειονεκτήματα: "Air conditioning!!!"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Stop sending rental car emails with cheap prices and then I try to reserve a car and the price is doubled"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "American has had maintenance delay nightmares all week. Including this flight, where we switched gates and still was delayed significantly."
Πλεονεκτήματα: "Non-stop flight and arrived ahead of schedule"
Μειονεκτήματα: "No individual entertainment in seat backs and the common system wasn’t working. But, since it was an overnight flight it wasn’t that disappointing"
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "In a perfect world, no 2-hour delay."
Πλεονεκτήματα: "American airlines bad service"
Μειονεκτήματα: "Better Customers service"
Μειονεκτήματα: "It was an overbooked packed early morning flight with International passengers partnering with the flight. Everyone had bags and no one woukd check them to rhe final destination which caused delays. This was the only issue."
Μειονεκτήματα: "O prematurely had to check my carry on when there was room to bring it on board with me"
Μειονεκτήματα: "Felt good to be home after almost 4 hours delayed."
Πλεονεκτήματα: "Great crew and service"
Πλεονεκτήματα: "Cabin crew was pleasant"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"
Μειονεκτήματα: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Πλεονεκτήματα: "The flight was on schedule."
Μειονεκτήματα: "They ran out of good food choices and only had the snack plates left."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "It was on time. I liked the head rests on the seats."
Πλεονεκτήματα: "The staff was welcoming and it felt good!"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Touch down was a little rough Small plane"
Πλεονεκτήματα: "Nice plane, lost of overhead space Friendly staff"
Μειονεκτήματα: "Was a few minutes late"
Πλεονεκτήματα: "Lots of legroom in the exit row"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "The gate attendant did not wish me a good flight by name even though she wishes other passengers a good flight by name. I was disappointed with being singled out like that."
Πλεονεκτήματα: "Economy class seats better than UA."
Μειονεκτήματα: "Economy class seats always have room for improvement."
Πλεονεκτήματα: "Everything was very good. Food was good, entertained options were outstanding, crew was all friendly (one attendant got a little short with some customers, but they deserved it)"
Μειονεκτήματα: "My seat partner (who, granted, had the middle seat, which is a tough one) was the only negative. Lots of space taken up and liked to laugh at everything in his movies. Loudly."
Πλεονεκτήματα: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Μειονεκτήματα: "I honestly cannot come up with something that I did not lie"
Μειονεκτήματα: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."
Πλεονεκτήματα: "Crew was friendly and helpful. Offered ice after I burned and blistered my finger on the overhead light because it was so hot because it was so old. Pilot got me safely to my destination."
Μειονεκτήματα: "-A line of agents asking for passports to even enter the area where American Airlines is located. Crazy security for no reason. -Tiny seats -No legroom for an 8 hour flight -No creature comforts or modern day technology like personal TV's or charging ports. Only 3 Small TV's along the the middle aisle. I remember flying on a plane like this in 1986. Played movies from 2012. Smurfs? Really? -No headphones offered -Burned my finger on the overhead light!!! Still have a blister!"
Μειονεκτήματα: "The check in process took to long. In line more than an hour."
Πλεονεκτήματα: "We had a very pleasant staff!"
Μειονεκτήματα: "I booked the flight with Kayak and it showed the airline as Finnair, the flight was actually with American, no complains about it. The issue was that Kayak did not update me with the Flight number for American Airlines and kept sending me information about the flight with Finnair which was not going to actually take place. I had to actually call American and spend time with a Representative providing all the data to be able to get my American Airlines flight booking code so I could check in online. American as always was great! Shame on Kayak!"
Πλεονεκτήματα: "We bought the extra legroom. Worth it."
Πλεονεκτήματα: "All flights were on time. American Airlines personal is extremely friendly"
Πλεονεκτήματα: "Everything was on time"
Μειονεκτήματα: "Not enough room between seats"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."
Πλεονεκτήματα: "The price was fair and the flights were on time."
Μειονεκτήματα: "Bags cost extra, food cost extra, seats cost extra. My knees were in the back of the seat in front of me the entire flight (two exit row seats were empty) and there was no way to move that provided comfort. The overhead bins were full before half of the passengers boarded. The crew was polite, but not kind."
Πλεονεκτήματα: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Μειονεκτήματα: "That no checked bags are included in the flight costs. They didn't hide this or surprise me, but just a dislike."
Πλεονεκτήματα: "Getting bumped to First Class"
Πλεονεκτήματα: "The crew was friendly and helpful. Very pleasant"
Μειονεκτήματα: "There was no Chardonnay available."
Πλεονεκτήματα: "Air Berlin has very nice jets"
Μειονεκτήματα: "The connection time was much to short, 40 minutes connection. I was in the back end of a 777 with a lap child. My stroller that was gate checked came back with a missing wheel on just"
Μειονεκτήματα: "My first flight was canceled then they took it upon themselves to bump me off the next light and put me on the latest flight where I got there at 11 o'clock at night then on the way home it was delayed again I missed my connecting flight and then he put me on the latest flight again it was a complete nightmare"
Πλεονεκτήματα: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Μειονεκτήματα: "There was an annoying rattling noize coming from above my seat near the roof and wall."
Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Boarding and ticketing process"
Πλεονεκτήματα: "They put safety first"
Μειονεκτήματα: "Frustrating 4 hour delay"
Μειονεκτήματα: "They changed my flight schedule. God my refund, but missed my business trip"
Πλεονεκτήματα: "Staff was prompt, pleasant and helpful"
Μειονεκτήματα: "Delays due to mechanical issues."