Πλεονεκτήματα: "Nice crew and prompt service"
Μειονεκτήματα: "Crammed, narrow seats"
Πλεονεκτήματα: "Entertainment was great, excellent movie selections, and games."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Πλεονεκτήματα: "No seat comfort"
Πλεονεκτήματα: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Μειονεκτήματα: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."
Πλεονεκτήματα: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Μειονεκτήματα: "Free Wifi."
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Πλεονεκτήματα: "The boarding process was much easier and faster. No delayed flights."
Μειονεκτήματα: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"
Πλεονεκτήματα: "The transfer after the flight was very helpful."
Μειονεκτήματα: "Entertainment was absent."
Πλεονεκτήματα: "The crew was excellent, the food was very good as well as the entertainment"
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Πλεονεκτήματα: "Swiss is aways good"
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Πλεονεκτήματα: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"
Πλεονεκτήματα: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"
Πλεονεκτήματα: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Μειονεκτήματα: "Nothing. It was a quick and easy trip!"
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "TV's did not work. Food was lousy."
Πλεονεκτήματα: "Friendly crew. Food was good. Good take off and landing."
Μειονεκτήματα: "Seats. They were extremely too small and tight. Made very hard to move or try to sleep during the long flight. I think they definitely need to be wider. Hard to sit side by side with others. Had to keep my arms in front of me or I would be pushing the other person. I know all airlines are pretty much the same...but it shouldn’t be."
Μειονεκτήματα: "I felt like a sardine."
Πλεονεκτήματα: "On time and standard service."
Πλεονεκτήματα: "Fast, on time."
Μειονεκτήματα: "No entertainment at all, super uncomfortable"
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "Crew was courteous."
Μειονεκτήματα: "Ok, old plane."
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Πλεονεκτήματα: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Πλεονεκτήματα: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Πλεονεκτήματα: "Food is decent"
Μειονεκτήματα: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."
Μειονεκτήματα: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."
Πλεονεκτήματα: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Μειονεκτήματα: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."
Μειονεκτήματα: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Πλεονεκτήματα: "Helpful staff"
Μειονεκτήματα: "I was uncomfortable with the space"
Πλεονεκτήματα: "Great flying with Swiss!"
Μειονεκτήματα: "seats were a bit tight! otherwise, great!"
Πλεονεκτήματα: "Courteous staff,"
Μειονεκτήματα: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."
Πλεονεκτήματα: "The food"
Πλεονεκτήματα: "I loved the timing of my connecting flights. Just enough layover time."
Μειονεκτήματα: "There is no entertainment on this flight."
Πλεονεκτήματα: "Food, service,"
Πλεονεκτήματα: "Upgraded to business class. Very professional and attentive crew."
Πλεονεκτήματα: "So far so good."
Πλεονεκτήματα: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Μειονεκτήματα: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Μειονεκτήματα: "Small seats ,and temperature too hot"
Μειονεκτήματα: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Πλεονεκτήματα: "Food was amazing"
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Πλεονεκτήματα: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Μειονεκτήματα: "Getting reimbursed!"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This airline sounds new to me but unbelievably the best fly I never been....!"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Πλεονεκτήματα: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Μειονεκτήματα: "Cold on the plane"
Μειονεκτήματα: "delay in disembarking as well as baggage collection"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Πλεονεκτήματα: "Very bad"
Μειονεκτήματα: "All the team"
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Πλεονεκτήματα: "Served food to all on the flight. Awesome!"
Πλεονεκτήματα: "Thanks for giving us drinks and food!!!"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Πλεονεκτήματα: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Μειονεκτήματα: "Luggage at baggage claim took longer to receive than the check in and flight combined"
Μειονεκτήματα: "I did not know that I will have to pay for lagged 45$"
Μειονεκτήματα: "Worst airline ever Never flying with them again"
Pollykozimia.. Kai to aerodromio tou Düsseldorf den exei arketo prosopiko gia eksiperitisiei.
In Flughafen Düsseldorf muss man mindestens drei Stunden früher da sein...
Fliegen von Tirana nach Düsseldorf ist so einfach, nur ein bisschen Geduld im Bundes Polizei pas zu kontrollieren. Ungefähr 4 min in Tirana und 6 bis 7 Minuten in Düsseldorf.
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "The crew was great!!"
Μειονεκτήματα: "After six hours of lay over in Frankfurt Lufthansa still managed to lose my luggage. Spending three hours at the Lost and Found office wasn't my idea of relaxing after thirty hours of traveling"
Μειονεκτήματα: "Would be nice to have access to WIFI for free to use communication apps like Whatsapp and Messenger, also a larger selection of free entertainment would be nice. I find it very disappointing that there is a fee to select a special meal such as vegan or kosher, the breakfast meal was also mediocre"
Πλεονεκτήματα: "The crew was friendly and helpful. The seats were comfortable and the food was great."
Μειονεκτήματα: "There seems to be a problem with the organization of the boarding process. I took COndor to and from Frankfurt - boarding both directions lacked organization. This last flight was a real cluster mess."
Μειονεκτήματα: "No vegetarian option for second meal. No wifi at all, only one movie available to watch...Otherwise you have to pay. Most long-haul flights have a wide selection of movies available for free."
Πλεονεκτήματα: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Μειονεκτήματα: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Μειονεκτήματα: "The check-in process was completely unorganized and chaotic. There should have been 7 counters open for check-in, but only 4 were available for flights leaving around the same time. One of the flights was cancelled and nobody knew which line to use as the check-in employees provided no information."
Μειονεκτήματα: "Left on the runway for hours"
Πλεονεκτήματα: "I LOVE the non-stop from PHX to FRA. There are not many direct flights to Europe from Phoenix, and I am very glad that this one exists."
Μειονεκτήματα: "The flight was two hours delayed. Condor did not send out any information regarding the delay. Really appreciate it when other airlines do."
Μειονεκτήματα: "Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company."
Μειονεκτήματα: "Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time."
Πλεονεκτήματα: "The flight attendants were very nice."
Μειονεκτήματα: "1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol."
Μειονεκτήματα: "Flight delayed for more than an hour but we were told we couldn’t check the luggage even though we had already checked in!!! Cleared immigration without being able to check our luggage and the flight still hadn’t landed to even refuel and go through it’s ground checks!Now we’re without clothes for a week!! Worst customer service ever with aggressive non chalant Condor agents worst travel experience ever"
Πλεονεκτήματα: "The boarding was smooth and efficient. We left and landed on time."
Μειονεκτήματα: "One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "The direct flight from PHX to FRA"
Μειονεκτήματα: "pretty much everything about this experience. To start, the agents and online chat customer service were extremely rude and unhelpful, even after calling several times and waiting up to an hour on hold. At one point i expressed my frustration and answer i got was "I'm sorry you feel that way". No sympathy what so ever. On the flight -the seats were horrible and food was disgusting."
Πλεονεκτήματα: "The cabin crew was friendly and helpful. The seats on the plane are nice and wide, plenty of leg room."
Μειονεκτήματα: "We left from the far end of the terminal, and there was no gate. The one shop for buying a beverage and magazine there was closed. The supposedly more comfortable seats are not that great for a short person. The food and drink on board was fine but nothing special."
Πλεονεκτήματα: "The plane didn't fall out of the sky. But that's about all I can say on a positive note."
Μειονεκτήματα: "Plane departs and arrives late. Crew extremely disorganized. Did not give clear direction to passengers. My "upgraded legroom" seats turned out to be a walkway to and from the restrooms which were right in front of me. I was constantly bothered with other flyers waking me and disturbing me as they used this walkway."
Πλεονεκτήματα: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."
Πλεονεκτήματα: "Good choice of music"
Μειονεκτήματα: "The bathrooms were full so we had to stop in Manchester to empty them and refuel, added 1.5hrs onto the already 11hr flight...ugh. Bad food and only 2 movies unless you pay extra."
Μειονεκτήματα: "Frankfurt was a mess. The gate wasn't announced till shortly before boarding. The gate had it's own security line which was inefficient. Plane ended up leaving an hour late because >100 people were still stuck in security. No vegetarian options for food."
Πλεονεκτήματα: "food dinner good staff was wonderful"
Μειονεκτήματα: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."
Μειονεκτήματα: "Condor needs to become faster with technology."
Πλεονεκτήματα: "The pilot. The flight was pleasant"
Μειονεκτήματα: "Terrible service"
Πλεονεκτήματα: "There was little to like except that the crew was friendly and helpful."
Μειονεκτήματα: "The headline says it all, the plane was cramped and uncomfortable, we had 2 old movies to watch in 11 hours, and they lost our bags and still haven't found them after 2 days - it's been a rough start to our honeymoon and the online/phone support to find our bags has not been good."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Seats are very small and uncomfortable"
Πλεονεκτήματα: "Cabin crew was wonderful."
Μειονεκτήματα: "I paid extra for more leg room but then didn't get it and In fact my husbands seat hadn't been switched to sit next to me even though I had booked that online through condors website. Absolutely no leg room for tall people- insane for such a long flight and this is the main reason I will never fly condor again. Also think it's ridiculous to pay for movies on such a long flight."
Μειονεκτήματα: "Rude crew members were the worst part. Mainly one guy. All the women were very sweet."
Πλεονεκτήματα: "I don't speak English (my granddaughter is helping me with this survey), and the crew was more than helpful in helping me all the way from Frankfurt to MSP."
Μειονεκτήματα: "There was nothing I didn't like."
Μειονεκτήματα: "Too cold in the plane."
Πλεονεκτήματα: "Great airline for the price, very clean, nice crew, food was okay for airline food."
Μειονεκτήματα: "Premium entertainment???"
Πλεονεκτήματα: "Being fed. Attentive flight attendants. In-flight entertainment. Phone chargers"
Μειονεκτήματα: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."
Πλεονεκτήματα: "The boarding is terrible"
Μειονεκτήματα: "Food is good"
Μειονεκτήματα: "The crew did not give to me my dinner and my breakfast until I ask, deSpite they do it with all the passenger. With the breakfast one of the girl saw me without a food and she did not offer it me!"
Πλεονεκτήματα: "The food was super! Seats were very comfortable with ample leg room, and I could hardly keep my eyes open throughout the flight. The crew was also attentive."
Μειονεκτήματα: "Just that the only entertainment was a limited number of music radio channels with country and old school music. I mean no TV for premium economy?! Lufthansa's basic economy has got a TV and WiFi for long distance travels!"
Μειονεκτήματα: "The flight was not with Lufthansa. It was with Condor, and they seem not to know very much about customer service. I get that the airport industry doesn't work based on customer service, but still."
Πλεονεκτήματα: "Crew is nice. Inexpensive direct flight. Plenty of food and drinks."
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "appreciated the attentiveness"
Μειονεκτήματα: "More options for movies. Perhaps newer listings. Only two kids movies."
Πλεονεκτήματα: "The flight time from Portland was blissfully short at approximately 10 hours."
Μειονεκτήματα: "Seating was cramped, plane was full and food quality left much to be desired. I'm sensitive to wheat. Pasta was a main course, with dinner roll (of course) and the other meal was equally 'carby'. On return flight, I took the precaution of buying food in the terminal and bringing it on board with me."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Seat are not comfortable and food was terrible"
Πλεονεκτήματα: "Good value for semi-business class to FRA and they let you book each way separately Now an alliance partner with Alaska Good food"
Μειονεκτήματα: "Flight does not depart until late evening so everyone's tired and sleepy. Departure was delayed because of lack of cleaning people Condor Website is cumbersome"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lost luggage, late flight."
Πλεονεκτήματα: "The size of the plane and food."
Μειονεκτήματα: "Plane was 'old' and entertainment was terrible. Needed to bring my own entertainment."
Πλεονεκτήματα: "It got me there."
Μειονεκτήματα: "Tightest seat I've flown in so far (which includes 6 prior trips to Europe and back)"
Μειονεκτήματα: "paying for entertainment???? that is ridiculous. Seats are uncomfortable for everybody. Some of the staff is not very friendly, i think that condor is not not going to be an option in the future for me or my family."
Μειονεκτήματα: "It's been my 4th flight with Condor over a 3-month period and the movie/show selection which was not all that great to begin with, has remained exactly the same. Basically there is no entertainment available to me at this point (other than music which is pretty good). The boarding should have been better organized - the crowd was just standing by the exit for like a half an hour even though the boarding was announced."