Μειονεκτήματα: "Better choice of movies"
Μειονεκτήματα: "Flight was 90 minutes late."
Πλεονεκτήματα: "Muy confortable, la amabilidad de los tripulantes"
Μειονεκτήματα: "No entertainment. Food was bad."
Πλεονεκτήματα: "Officers in the airport are rude and offensive, racial discrimination."
Μειονεκτήματα: "Change their employees, arrogant, not professional"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "Crew was excellent. Seats were uncomfortable"
Μειονεκτήματα: "Nothing. The best airline I've flown across the board."
Μειονεκτήματα: "Delayed flight."
Μειονεκτήματα: "A little more leg room would be great"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "They asked me to pay for my luggages. It is strange"
Πλεονεκτήματα: "They had many snacks and meals. Staff was very friendly."
Μειονεκτήματα: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Μειονεκτήματα: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Πλεονεκτήματα: "Great services and the staffs. Very comfortable flight and plane"
Πλεονεκτήματα: "clean, very new plane friendly staff"
Μειονεκτήματα: "I felt like a sardine."
Πλεονεκτήματα: "Everything except the seats."
Πλεονεκτήματα: "All staff of Swiss made you feel important."
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Boarding music"
Μειονεκτήματα: "Changed our seats after check in"
Πλεονεκτήματα: "Everything was as accommodating as possible."
Πλεονεκτήματα: "Friendly and high quality service"
Πλεονεκτήματα: "Excellent, super-friendly crew, excellent meal"
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Μειονεκτήματα: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Πλεονεκτήματα: "Chocolate was good, a bigger piece, or 2 of them would be better"
Πλεονεκτήματα: "Nice plane, organized food and boarding."
Μειονεκτήματα: "Nothing really"
Μειονεκτήματα: "I could not obtain a refund."
Μειονεκτήματα: "Seats too small. Staff not friendly"
Πλεονεκτήματα: "Loved the crew they were great!!"
Μειονεκτήματα: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Nice, clean and modern airplane with great service"
Πλεονεκτήματα: "Fast and efficient transport option to Berlin"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Μειονεκτήματα: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"
Μειονεκτήματα: "Expired cheese. Loudest plane I have ever been on."
Πλεονεκτήματα: "Your crew is amazing."
Πλεονεκτήματα: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Πλεονεκτήματα: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"
Πλεονεκτήματα: "Good service inflight"
Μειονεκτήματα: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."
Μειονεκτήματα: "Not enough room for my knees"
Μειονεκτήματα: "Boarding procedure for business class with being held up in a small holding space"
Πλεονεκτήματα: "Airline attendants were very polite and nice."
Μειονεκτήματα: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Πλεονεκτήματα: "Left and arrived on time"
Μειονεκτήματα: "Seat cramped"
Πλεονεκτήματα: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Μειονεκτήματα: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."
Πλεονεκτήματα: "Decent comfort in the plane. Friendly staff."
Μειονεκτήματα: "My flight was delayed. This was the third time in the last 4 times I traveled this route"
Πλεονεκτήματα: "Service, slot"
Μειονεκτήματα: "Distance to gate"
Μειονεκτήματα: "Even though I ordered in plenty of time, I was not on their list. I went hungry."
Πλεονεκτήματα: "The food and the service"
Μειονεκτήματα: "Food was not fully prepared. potatoes were hard."
Πλεονεκτήματα: "Comfy seats in United Polaris"
Μειονεκτήματα: "Crew didn’t ask enough for additional drinks (neither alcoholic nor water)."
Μειονεκτήματα: "Flights with long enough connections that you can actually get on them"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Seats were good."
Μειονεκτήματα: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."
Πλεονεκτήματα: "Very fast and cheap flight."
Μειονεκτήματα: "Seats were extremely uncomfortable. Boarding was very chaotic."
Πλεονεκτήματα: "Very comfortable. All very nice."
Πλεονεκτήματα: "Great staff and food"
Πλεονεκτήματα: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Πλεονεκτήματα: "Food and service were phenomenal, and the seats were very comfortable."
Μειονεκτήματα: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."
Πλεονεκτήματα: "I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful."
Μειονεκτήματα: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"
Πλεονεκτήματα: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Boarding was late. Pilot said he would makeup the time, but he didn’t. Many passengers were late for their connecting flights.The Airbus was smooth and relatively quiet. Not much room for a 6 foot male. Crew was excellent. The food was just okay. Had to take a shuttle to and from the terminal in Frankfort, which added to the delays. Late boarding from Frankfurt to Stuttgart. Had to wait for the shuttle. Flight was fine."
Πλεονεκτήματα: "Very nice staff. Excellent entertainment options and food!"
Μειονεκτήματα: "Arm room was a bit cramped."
Μειονεκτήματα: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."
Πλεονεκτήματα: "Staff were very friendly."
Πλεονεκτήματα: "Second leg of an overseas flight still business class nice service tired from overnight first leg"
Μειονεκτήματα: "As me ruined in the first leg they lost my luggage and eight hours later they have no idea where it is. After paying over 2000 bucks for a business class flight that really put a damper on things."
Πλεονεκτήματα: "Water and juice served all the time"
Πλεονεκτήματα: "The staff was friendly, the seats were comfortable, and the price was perfect."
Μειονεκτήματα: "The breakfast was terrible and the dinner was barely better."
Πλεονεκτήματα: "Very helpful crew, great service. Will fly again."
Μειονεκτήματα: "Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better."
Πλεονεκτήματα: "Service was exceptional and prompt"
Πλεονεκτήματα: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."
Πλεονεκτήματα: "Very helpful people!"
Μειονεκτήματα: "More food favorites"
Πλεονεκτήματα: "Relaxing environment in business class"
Μειονεκτήματα: "Food in business class can be better"
Μειονεκτήματα: "The food was a bit over cooked and dry but overall excellent service."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."
Μειονεκτήματα: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "This was my first time to fly Lufthansa, and I was very impressed! Great service, staff, meals, experience."
Μειονεκτήματα: "I prefer boarding at the terminal; we had to take a shuttle to the plane a ways out in the lot, but it wasn't a big deal."
Πλεονεκτήματα: "The entire crew was very professional and friendly, and I could tell that each one of them really liked their job. I am a seasoned traveler and have flown in the past on every major and minor airline, and I have to rate my flight LH424 from Munich to Boston as one of the best."
Μειονεκτήματα: "I cannot think of a thing that I did not like."
Μειονεκτήματα: "Walk from gate extreme"
Μειονεκτήματα: "My luggage was not given to me at the same day of my arrival to Chicago and I am still waiting for it."
Πλεονεκτήματα: "The staff was helpful and courteous"
Πλεονεκτήματα: "The downstairs lavatories are genius!"
Πλεονεκτήματα: "The food, the staff, the plane"
Μειονεκτήματα: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"
Πλεονεκτήματα: "Rebecca was quite pleasant and also pleasant-looking."
Μειονεκτήματα: "Rebecca didn't take me home with her. I'll try harder next time."
Πλεονεκτήματα: "Best trip and crew that i ever had"
Μειονεκτήματα: "The leg room was awful. I felt like a packed sardine."
Μειονεκτήματα: "My luggage was lost"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "The customer service from the crew. The airplane, entertainment unit and options."
Μειονεκτήματα: "Low quality food."
Πλεονεκτήματα: "I have always wanted to travel with Lufthansa and will do so in future too. For my wife it was her first and she loved it."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted"
Μειονεκτήματα: "Entertaining on board"
Μειονεκτήματα: "Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on..."
Πλεονεκτήματα: "Lounges are good"
Μειονεκτήματα: "We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others."
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "The meals could have been better"
Πλεονεκτήματα: "More leg room"
Μειονεκτήματα: "No self service kiosks to check in. Rude staff. Terrible flight experience."
Μειονεκτήματα: "there's no screen. hence there's no chance of entertainment. a cup of water or just a juice box should be free/standard."
Πλεονεκτήματα: "It was on American ticked through BA"
Πλεονεκτήματα: "The food, comfort and entertainment"
Μειονεκτήματα: "Theres no entertainment and I had to run to my gate because the connection time is so short."
Μειονεκτήματα: "Bumpy but not BA’s fault"
Πλεονεκτήματα: "Staff was very courteous"
Μειονεκτήματα: "Cramped seats"
Πλεονεκτήματα: "The crew was not good"
Μειονεκτήματα: "Seats were uncomfortable. Leg rest was uncomfortable. I kept getting notices that the flight was delayed up to 2hrs but got there and was on time. Then couldn't check in till a certain time; what's up with that?"
Μειονεκτήματα: "Fresh food"
Πλεονεκτήματα: "Food, service, friendly, helpful Cabin crew made it a very positive experience"
Μειονεκτήματα: "Entertainment system is really ancient, it's lagging other airlines in terms of display size & quality, user interface and programming"
Πλεονεκτήματα: "We had more room and were comfortable for a long flight ny to London and back. All flight crew very nice to me and my 85 year old mother."
Μειονεκτήματα: "Not enough seats in waiting area in JFK gate"
Μειονεκτήματα: "The seats were too close. The food could have been better."
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "Plane captain very informative"
Μειονεκτήματα: "Airport ground staff very unhelpful"
Πλεονεκτήματα: "Very clean jet and friendly crew"
Μειονεκτήματα: "No entertainment or complimentary meals"
Πλεονεκτήματα: "Very comfortable flight"
Μειονεκτήματα: "Meat was over cooked. Screen was not clear."
Πλεονεκτήματα: "The crew was ON TOP OF IT."
Πλεονεκτήματα: "The flight was very short, and comfortable. I fell asleep 5minutes into the air and woke up 15minutes before landing; shortest flight I've taken yet."
Πλεονεκτήματα: "The services in general."
Μειονεκτήματα: "Not of anything that I saw."
Πλεονεκτήματα: "Loved how easy it was to board the plane."
Μειονεκτήματα: "That there was a child who would not stop yelling but that is not your fault."
Μειονεκτήματα: "for the price I paid the service did not offer complimentary food or even water or soda."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Μειονεκτήματα: "Salad was slimy and clearly not fresh. Food was not great."
Πλεονεκτήματα: "The attendants were professional and polite."
Μειονεκτήματα: "Food needs work."
Πλεονεκτήματα: "On-time with excellent entertainment system."
Μειονεκτήματα: "No wi-fi."
Μειονεκτήματα: "The space on the seat"
Πλεονεκτήματα: "It was great. Staff was very nice."
Πλεονεκτήματα: "Cabin crew was very good"
Μειονεκτήματα: "Cabin temperature was a little warm."
Μειονεκτήματα: "This flight was delayed for 3 hrs which meant I would miss 2 onward connections-- had to be re- booked on American"
Μειονεκτήματα: "Everyone was terrible"
Μειονεκτήματα: "Special meal ordered was not available"
Πλεονεκτήματα: "my luggage was lost and it took 3 days to get it back I had no clothes , so I had no choice to buy new clothes"
Πλεονεκτήματα: "Best Trans-Atlantic flight I have taken. Excellent crew and accommodating cabin."
Πλεονεκτήματα: "Great service- on time-"
Πλεονεκτήματα: "Flight on time. Seats/pillows/blankets were clean. The crew was professional - high quality interaction that makes the difference between BA and other airlines. (other airline crews can be abrupt, rude, ignore passengers, especially with getting water outside of service times, standing while waiting to use lavatories, etc.)"
Μειονεκτήματα: "Some garbage from prior flight in seat pockets of 2 seats we occupied. Entertainment system is a bit clunky, film choice not very good."
Πλεονεκτήματα: "No crying babies on the plane."
Μειονεκτήματα: "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."
Πλεονεκτήματα: "Super helpful Dallas staff"
Πλεονεκτήματα: "Speedy, timely, very professional crew"
Μειονεκτήματα: "A leg room is too small."
Μειονεκτήματα: "The tickets were never purchased at British Airways. I showed up at the airport and nobody had a record of me ever purchasing tickets. By the time we realized that kayak had not transferred funds to the airline, the plane had left and I had to completely re-book my trip at triple the cost. I will be disputing charges and contacting fraud services to resolve this issue."
Πλεονεκτήματα: "Pros..Communication was excellent, we knew our flight was delayed hours in advance so we could prepare, they rerouted our connection so we didn't have to worry about that on arrival, and the onboard crew was excellent and caring. They helped a family to sit together by asking for volunteers to move, and they helped me locate my daughter who had been delayed by a problem with gate check in. The flight was smooth and we all arrived safely."
Μειονεκτήματα: "The seats in economy were extremely cramped, there was no legroom and I don't know how tall people could fit in there. There is no way a person could get out of his or her seat to go to the bathroom without making the others in the row stand up and get in the aisle and that's pretty uncomfortable to do on an overnight flight when people are sleeping."
Πλεονεκτήματα: "Friendly, helpful crew."
Μειονεκτήματα: "Video froze on volume screen and the food was bAd as usual on aa bread is particularly bad"
Πλεονεκτήματα: "The onboard store."
Μειονεκτήματα: "USB ports. They were off."
Μειονεκτήματα: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "Staff with bad attitude and willingness to help..."
Πλεονεκτήματα: "The crew was really nice. They were friendly and genuine."
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Μειονεκτήματα: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Πλεονεκτήματα: "Fine flight once we were in the air."
Μειονεκτήματα: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Seating, more space, luggage delivery"
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Πλεονεκτήματα: "The flight went as expected. there were no surprises."
Μειονεκτήματα: "Phone chargers did not function"
Πλεονεκτήματα: "It was fine."
Μειονεκτήματα: "Seats are a little crammed."
Μειονεκτήματα: "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"
Πλεονεκτήματα: "It was my first flight with Iberia - I was very pleased with the entire experience."
Πλεονεκτήματα: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Μειονεκτήματα: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Μειονεκτήματα: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."
Μειονεκτήματα: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Πλεονεκτήματα: "Iberia was a pleasant surprise!!! Excellent airline"
Πλεονεκτήματα: "Fast efficient boarding."
Μειονεκτήματα: "No frills flight. You have to pay for snacks and drinks."
Μειονεκτήματα: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."
Μειονεκτήματα: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"
Μειονεκτήματα: "My USB connector didn’t work"
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Πλεονεκτήματα: "Little be more leg space"
Μειονεκτήματα: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."
Πλεονεκτήματα: "Philadelphia to London"
Μειονεκτήματα: "Entertainment Screens did not work. Charged for drinks."
Πλεονεκτήματα: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Μειονεκτήματα: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."
Πλεονεκτήματα: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "Almost nothing!!"
Μειονεκτήματα: "Worst flight I've had ever. Plane was badly maintained. No soap in toilet and faucet did not work. Seats were extremely uncomfortable and absolutely no leg room (I'm not tall, only 5'10") The steward and stewardess talked with each other the entire time very loudly. The entire plane could hear. They laughed and giggled. Several people asked them to stop so people could sleep. It's a job not a date!"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"
Μειονεκτήματα: "There was no complimentary water or beverages"
Πλεονεκτήματα: "Everything was pretty good"
Μειονεκτήματα: "The seats were kind of tight."
Μειονεκτήματα: "Two food options were beef or beef. Unacceptable"
Πλεονεκτήματα: "It was short."
Μειονεκτήματα: "Staff was not attentive to customers needs."
Πλεονεκτήματα: "Boarding was efficient"
Μειονεκτήματα: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"
Μειονεκτήματα: "Felt like a sardine in a can."
Πλεονεκτήματα: "Super quick boarding"
Μειονεκτήματα: "Have to pay for water & coffee, etc."
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "Speed of boarding and free wine!"
Μειονεκτήματα: "Despite asking the crew 3x, the TV in my seat did not work. Each time I asked it was like they were hearing it for the first time. They wrote down my seat number and never came back. Thankfully I had a book! The seats were horribly uncomfortable and my legs and behind went numb several times. The food was awful and I regret eating it as I had a stomachache for several hours."
Πλεονεκτήματα: "Special ordered meal was good, and seat was comfortable. Movies great!"
Μειονεκτήματα: "Boarding was disorganized - signage very misleading. Cabin was stuffy and warm until the plane started moving, and during the trip it did not cool off sufficiently. Would be better if they told passengers about when meals will be served. Stewardess poured old coffee in the basin while people were waiting to use the bathroom. Seat was splashed with coffee. Disposal for paper was stuffed. FYI Breakfast was inedible from ORD to Madrid."
Πλεονεκτήματα: "The staff were extremely friendly and courteous. The flight was very smooth."
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "It got me hone."
Μειονεκτήματα: "Very small seats we were not given any snacks or drinks."
Μειονεκτήματα: "I paid more to make sure I would have a shorter trip from Tucson to Paris, with only one connection and a less than 2 hour connection in Dallad. Yet, I was in Dallas from 3pm until 8:30pm with my 3 year old who was exhausted and hungry. I guess it was not worth paying more for a short connection."
Πλεονεκτήματα: "No delayed flights"