Πλεονεκτήματα: "Crew was nice, seats were comfortable"
Μειονεκτήματα: "I enjoyed the flight"
Πλεονεκτήματα: "fantastic food test"
Μειονεκτήματα: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."
Πλεονεκτήματα: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Πλεονεκτήματα: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Μειονεκτήματα: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Πλεονεκτήματα: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Μειονεκτήματα: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
Πλεονεκτήματα: "Food, service OK"
Μειονεκτήματα: "Old plane, no TV, seats not comfortable."
Πλεονεκτήματα: "Food, clean washrooms, attentive flight crew"
Μειονεκτήματα: "Seats could be little wider"
Πλεονεκτήματα: "Service and bag policy"
Μειονεκτήματα: "The house food"
Πλεονεκτήματα: "Movie options were good. Even though I didn't use it, they offer 2 checked bags for free in the economy class compared to the standard 1 that most airlines give."
Μειονεκτήματα: "Nothing specifically. It was a pretty standard flight experience."
Μειονεκτήματα: "Leg room especially between Houston and Istanbul fo"
Μειονεκτήματα: "The flight was canceled!"
Μειονεκτήματα: "On our longest flight, we were put in a cramped plane with no entertainment systems. It's sad to see a company that has such potential blowing it with these sort of cost saving/ customer losing choices. Please upgrade your fleet to stay competitive with your surrounding competition!"
Πλεονεκτήματα: "The meals and in flight entertainment"
Μειονεκτήματα: "The seating I needed more leg room"
Πλεονεκτήματα: "It was a short flight. Lemonade"
Μειονεκτήματα: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Πλεονεκτήματα: "Friendly and at tentative staff. Being timely."
Μειονεκτήματα: "That there was nowhere at the Berlin airport that we were told to drop luggage at B25....all we saw was to board at A4 which is where we sat until it was time to board. Then they guy said I could not carry on my bag, I had done so coming to Berlin from SFO, so made no sense to me. So we had to dash to B 25 and then back to A4. The other thing, having an extremely painful back, there was nowhere for me to sit during the time of going through security etc. All caused stress and enormous pain."
Πλεονεκτήματα: "There were extremely strong turbulences with no announcement before or/and no explanation afterwards. Passangers were strongly uncomfortable and scared"
Μειονεκτήματα: "Explanation was the minimum expected and absolutely required"
Πλεονεκτήματα: "Food good movie selections and Nice staff"
Πλεονεκτήματα: "Food was fine"
Μειονεκτήματα: "Plane left late."
Πλεονεκτήματα: "Great entertainment, headphones, booze and food"
Πλεονεκτήματα: "Crew was amazing, food was incredible, service awesome, awesome airline"
Μειονεκτήματα: "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"
Πλεονεκτήματα: "the flight was less then an hour"
Πλεονεκτήματα: "I just like Turkish airlines"
Πλεονεκτήματα: "Enjoyed the long flight with warm hospitality"
Μειονεκτήματα: "We had to wait about one hour after sitting."
Πλεονεκτήματα: "Always love THY's customer service!"
Μειονεκτήματα: "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."
Πλεονεκτήματα: "The food and comfortable plane and nice staff"
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "more leg room. comfortable seats. polite and friendly crew."
Πλεονεκτήματα: "the crew was wonderful!"
Μειονεκτήματα: "the landing was bad"
Μειονεκτήματα: "Pathetic vegetarian food."
Πλεονεκτήματα: "Entertainment selection Food and beverage service"
Μειονεκτήματα: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."
Πλεονεκτήματα: "everything is the best,I fly a lot but turkish airlinesis the best"
Πλεονεκτήματα: "Very little. I had heard that the food was better than United but I do not believe it is now that I have made six legs of travel and two of them over 13 hours."
Μειονεκτήματα: "Turkish Airlines basically give minimal benefit to Star Alliance Gold members. Access to the lounge was given finally after I produced my physical Gold card even though I gave them my UA number. There are no ticketing agents in the Istanbul Airport within the secured area. I was not comfortable going outside security and then back again through security to upgrade my ticket. Agents at Turkish Airlines CIP NOT helpful."
Μειονεκτήματα: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."
Μειονεκτήματα: "I have never had a worse experience with booking travel and I vow to avoid Kayak and any related services. This has been truly one of the most terrible travel experiences. The flights were changed (not a big deal) and I was told I was due a refund. After three 1-1.5 hour calls no such refund has come and both agencies says the other is due to provide. I am furious and will never use Kayak or Justfly again."
Πλεονεκτήματα: "Pleasant service, good food, and excellent entertainment"
Πλεονεκτήματα: "The overall experience was good but small gestures by crew can improve the same significantly."
Μειονεκτήματα: "Crew slow to respond or non responsive even for a glass of water."
Μειονεκτήματα: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Μειονεκτήματα: "All was generally ok ..."
Μειονεκτήματα: "The temperature was a little bit low."
Πλεονεκτήματα: "There was a real good meal included on this relatively short flight. The crew was friendly. Best airline I've experienced in a while. ."
Μειονεκτήματα: "Too little leg room. My knees touched the seat in front. Boarding was a little weird. It was announced that families with children etc were to board first. But then the groups were not called when each of them started boarding (or was that the flight to LAX? Anyway, only a minor thing)"
Πλεονεκτήματα: "Food was fantastic. There were no delays. Very enjoyable."
Πλεονεκτήματα: "Aircraft was new and clean, and the crew was both professional and friendly. The food was excellent and it was a surprise to be served a full lunch on a 2-hr flight in coach class. All in all a great experience."
Πλεονεκτήματα: "Thank u very much!!!"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "It was good enough."
Πλεονεκτήματα: "We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences."
Πλεονεκτήματα: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Μειονεκτήματα: "Everything was pleasant....I wouldn’t change anything."
Μειονεκτήματα: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "Seating, interior and menu"
Μειονεκτήματα: "My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late"
Πλεονεκτήματα: "Crew was OK, seat was comfortable"
Μειονεκτήματα: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"
Πλεονεκτήματα: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Μειονεκτήματα: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."
Πλεονεκτήματα: "I like the price of the ticket ( thanks to KAYAK), the service on board was very good, everything on time and of course very convenient connection between Tampa and Frankfurt to fly to the further airports in Europe. Safety, security and service in good price. It is my favorite airline and rout."
Πλεονεκτήματα: "Fast check in and politeness"
Μειονεκτήματα: "Not comfortable seats"
Πλεονεκτήματα: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"
Πλεονεκτήματα: "smooth and on time"
Μειονεκτήματα: "no charging ports on plane"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "My seat did not recline, the seatback was dirty, the seats were very thin, and I could feel every movement from the person behind me. There was no in-flight entertainment, no USB ports or outlets."
Μειονεκτήματα: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."
Μειονεκτήματα: "The old airplane, small seats."
Πλεονεκτήματα: "Efficient crew. Quick service, quick flight."
Μειονεκτήματα: "No negatives."
Μειονεκτήματα: "Rude staff and poor connection management. Airport sucks."
Πλεονεκτήματα: "great crew"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Everything was on time; boarding was very fast and smooth; flight attendance very friendly and resolute. I have food 4 stars because I didn't try it."
Πλεονεκτήματα: "I was better prepared"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "All airplane was on time"
Πλεονεκτήματα: "A lot of drinks"
Μειονεκτήματα: "One hour in late"
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "Everything was wonderful! Lufthansa is spot on from boarding, to in flight service to the moment you leave. They are helpful, friendly, fun and a wonderful crew where I know I'm in good hands!"
Πλεονεκτήματα: "Boarding and departure+arrival times were excellent. Baggage was handled well, arrived without damage. Much better marks here than AirFrance."
Μειονεκτήματα: "Food was quite poor, much worse than KLM or Delta... no match for AirFrance,thoug I'd rather get poor food and arrive on time and without getting stranded at CDG. Also, Neither on-board wifi, nor the entertainment touchscreen worked, not at all. You'd be well advised to bring your own iPad... :-))"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The only coffe served entire flight was offered simultaneously with the first meal, meaning i never had another opportunity. Beverage containers were never picked up and no secondary food or beverage service offered over a seven hour flight. This flights service was substandard in every way that my flght from Bosron to Frankfurt excelled -- very disappointing"
Μειονεκτήματα: "They changed my seat at the last minute!!!! Small spaces, I told to the assistants and they did't help me at all, worst fly ever!!!!!"
Πλεονεκτήματα: "Allowing people to cut in line No security No help Nothing dine"
Μειονεκτήματα: "No communication No concern Hot tired hungry"
Πλεονεκτήματα: "Entertainment selection was good"
Μειονεκτήματα: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Πλεονεκτήματα: "I called Lufthansa customer service on 8/10/16 the day before our flight because I wasn't feeling well and was concerned that I might feel worse the next day and have to cancel our flight. The lovely Customer Service rep was so sweet and concerned about my health, answered all my questions about what to do if I needed to cancel, and told me to call back anytime for more help. Also the flight attendants remembered my food allergies and were very attentive on the flights."
Μειονεκτήματα: "Behind my seat there was a couple with a young kid kicking our seat all the time for 8 hours...the crew would walk by saw it and didnt say anything. The kid is young, not his fault. Kids are kids. But when i told his parents that we were being bothered they just ignored us. I believe the crew has to keep an eye on behavior like that and put a stop to it. I guess those are the perks of flying economy class. Cheap and nobody cares..."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Entertainment. Sound so bad I had to use subtitles! Boarding complete chaos. No line, everyone wanted to be first."
Πλεονεκτήματα: "Direct flight, separate spacious toilets, decent food"
Μειονεκτήματα: "It's a good flight overall"
Πλεονεκτήματα: "very friendly, professional crew."
Πλεονεκτήματα: "It was definitely on time, service is good and it was a very nice flight."
Πλεονεκτήματα: "All went well. On time boarding n arrival. Smooth flight n landing"