Πλεονεκτήματα: "Crew was friendly and engaging"
Μειονεκτήματα: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Πλεονεκτήματα: "Crew is amazing and friendly"
Πλεονεκτήματα: "Delta Comfort Plus is always great !"
Μειονεκτήματα: "Delayed departure"
Πλεονεκτήματα: "Great crew, nice plane, awesomeness me entertainment"
Πλεονεκτήματα: "Nice on board crew."
Μειονεκτήματα: "More arm & leg room in basic seating. Tray tables are flimsy and seem worn."
Πλεονεκτήματα: "Early leaving gate - early arrival"
Μειονεκτήματα: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Πλεονεκτήματα: "Nice plane, good service and pilots, great landing - no issues at all."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "Every thing was good"
Μειονεκτήματα: "Landing was very rough and flight crew kept bumping me with food cart during sleep"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Πλεονεκτήματα: "5 hours delay"
Μειονεκτήματα: "5 hours delay"
Πλεονεκτήματα: "Full flight, nightmare. No comfort at all. Never again."
Μειονεκτήματα: "Comfort on board."
Πλεονεκτήματα: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."
Μειονεκτήματα: "At least free water"
Πλεονεκτήματα: "Each leg of the flight didn't take as long as initially purported."
Μειονεκτήματα: "The second leg of the flight from Seattle to Honolulu was rough. The plane was very outdated and the female flight attendant in comfort plus did not have any customer service. She repeatedly skipped our row, even with the call light on. For a long flight, especially with Delta this is unacceptable"
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "I really liked it all."
Μειονεκτήματα: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Πλεονεκτήματα: "Great flight attendants and very clean"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "No issues. Smooth ride. Decent service."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The customer service and the strict nonsense rules"
Μειονεκτήματα: "Everything was to my satisfaction."
Πλεονεκτήματα: "Every single detail was outstanding"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Friendly staffs and on time flights"
Μειονεκτήματα: "Too many turbulences !!!"
Πλεονεκτήματα: "the seats were ok"
Μειονεκτήματα: "was little late"
Πλεονεκτήματα: "Understanding crew, and a helping attitude"
Πλεονεκτήματα: "In-flight entertainment and communication."
Μειονεκτήματα: "The online reservation had me pick seats for my family, those seats were emailed to me, then when I checked in and got our boarding passes, the seats had changed! Wouldn't have been a big deal, but I had already memorized our seats, so I looked like a moron when I insisted seats that were not ours anymore were ours!"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was very rude."
Πλεονεκτήματα: "Training on delta app usage and being hospitable to injured customers"
Μειονεκτήματα: "Timing and not providing accurate information; Phillip at Las Vegas airport was unaware of how to purchase and pay for a checkin bag via the delta app. I️ didn’t have a working card and then realized by the time I️ needed to check in that it was too late. 8 hours later I’m on a red eye flight for a guaranteed seat bc of being put on stand bye. I️ stay in Vegas for 1 night and my ankle swells the next morning and I’m unable to move my legs. Sent to the hospital and have been in Vegas since 11/20"
Πλεονεκτήματα: "Updated plane. Had usb charging available!!"
Πλεονεκτήματα: "The one good thing about this unexplained ordeal (the flight was delayed for 5 hours, causing me to miss my connection) was that, after a few hours of hearing nothing (no emails or texts from Delta), I finally saw some options for different flights pop up, so I was able to book a new flight without calling India. Also, I got an exit row seat on my new flight to MSP."
Μειονεκτήματα: "They moved our gate about six times and never told us why the flight was delayed. Actually, the biggest annoyance was that Delta told us nothing. The only reason I knew about the delay and gate changes was because of Kayak! I know I am signed up to receive texts and emails from them, but I guess they forgot to notify me."
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"
Μειονεκτήματα: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
Πλεονεκτήματα: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
Μειονεκτήματα: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Πλεονεκτήματα: "Nothing about it was good. They made us Americans feel so unwanted."
Μειονεκτήματα: "The staff was rude"
Πλεονεκτήματα: "Left on time and got in early"
Μειονεκτήματα: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Πλεονεκτήματα: "It was as fast!!"
Μειονεκτήματα: "Nothing was offered, my bag was checked at the door but no big deal"
Μειονεκτήματα: "It was a great flight. We got there earlier then arrive time. Thank You"
Πλεονεκτήματα: "Short flight time"
Μειονεκτήματα: "Delayed for 2 hours due flat tire. They should've checked tires before we boarded. Cabinets were almost full. I had a hard time to put my skateboard and backpack in a cabinet. Attendant didn't help out at all! It took over a minute to figure out to fit my stuff in there like Tetris. One passenger was upset that I took his bag out. It was frustrating when attendant didn't help to store my bag."
Πλεονεκτήματα: "Overall this was a great flight. The entertainment system wasn't always working, but I was reading and its a short flight, so I didn't really care."
Πλεονεκτήματα: "I love that I was upgraded to first class!"
Πλεονεκτήματα: "Its the way flying should be. The flight attendants were very pleasant and funny"
Μειονεκτήματα: "Entertainment system wasn't working all the time. Didn't bother me I was reading"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "The WiFi"
Πλεονεκτήματα: "Lufthansa is a great airline."
Μειονεκτήματα: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."
Πλεονεκτήματα: "Crew was brilliant"
Μειονεκτήματα: "Better entertainment selection"
Πλεονεκτήματα: "Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "I’d honestly pay more for childless flights"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."
Μειονεκτήματα: "I have flown Lufthansa several times to Bangalore. My complaint forever has been their baggage service. The bags for priority travelers takes 30-60 mins to arrive. If LH 754 gets delayed going into Bangalore, it creates a bottleneck with Emirates and Etihad arriving at about the same time."
Πλεονεκτήματα: "Good. Thanks."
Πλεονεκτήματα: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Πλεονεκτήματα: "Crew was helpful, food was good"
Μειονεκτήματα: "Seats could have been better"
Μειονεκτήματα: "No complaints. Good vegan food."
Μειονεκτήματα: "They ran out of vegetarian options so I only could have salad, bread and butter"
Πλεονεκτήματα: "Large entertainment variety"
Μειονεκτήματα: "Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich."
Πλεονεκτήματα: "Boarding was a bit hectic loading an A380 and that was probably the worst part. Service was very pleasant but a little scarce. Premium Economy was better than most. Food was not that good and ranked with the boarding."
Μειονεκτήματα: "Food and boarding"
Μειονεκτήματα: "Flight was delayed twice."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "They put me on another flight"
Μειονεκτήματα: "Flight so delayed that you had to follow them and insist before they rebook you. It was not an automatic process. I was frustrated because I couldn't make it to Frankfurt!"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."
Πλεονεκτήματα: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Μειονεκτήματα: "Just typically being on a plane not much can do about the space in economy"
Πλεονεκτήματα: "Crew. Meal good too."
Μειονεκτήματα: "Bus rides to aircraft at Frankfurt"
Μειονεκτήματα: "It was a different way later flight"
Πλεονεκτήματα: "Good cabin crew service."
Μειονεκτήματα: "A good portion of the time i have flown with lufthansa with a checked bag, something has been damaged. I dont know how hard Lufthansa had to hit or throw my bag to break something wrapped in the center but they did it!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Everything was on time; boarding was very fast and smooth; flight attendance very friendly and resolute. I have food 4 stars because I didn't try it."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "very professional cabin crew"
Μειονεκτήματα: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Air didn't work, stewardess were rude"
Πλεονεκτήματα: "Efficient loading. Flight was on time. Nice crew."
Πλεονεκτήματα: "I loved that there were bathrooms downstairs so we didn't have to wait in the aisle. And there were enough bathrooms that the line moved quickly! They boarded families with young children first!"
Μειονεκτήματα: "Could use better entertainment options. When the person in front of me reclined, there was very little room!"
Πλεονεκτήματα: "This was a fantastic flight -- the crew were very friendly and helpful, the legroom was great for "regular" economy class, and the flight was on time. The direct flight was so much nicer with young children than having connections. Would fly again any time."
Μειονεκτήματα: "I really can't think of anything to complain about... the touch screen in my daughter's entertainment unit was a bit flaky, but that's about it."
Πλεονεκτήματα: "Terrific staff, efficient process"
Μειονεκτήματα: "Bathrooms weren't working"
Πλεονεκτήματα: "Ample leg room and comfortable seats."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "i could bring checked baggage from Bos-fra, fra-cdg, cdg-fra but it was taken from me on fra-bos flight as being too big! bag came out very late on baggage claim food was poor, they ran out of food, it was served late in my section and there was no choice left. one option only which i could not eat."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "excellent service"
Μειονεκτήματα: "very long wait for baggage"
Πλεονεκτήματα: "space and the staff"
Πλεονεκτήματα: "Again the friendly crew."
Μειονεκτήματα: "The snack at dinner. A simple sandwich would be better instead of the heated pizza and large sandwich they did give."
Πλεονεκτήματα: "nothing very special but it was on time."
Μειονεκτήματα: "It was ok"
Πλεονεκτήματα: "The food was terrible. Your seat space is exceptionally small. I am small but others of greater stature cannot really fit and then they encroach into my space. Makes for an uncomfortably long journey. Your attendants were most attentive."
Μειονεκτήματα: "The food, food, food."
Πλεονεκτήματα: "Crew was great and the plane was clean."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "The crew was extremely efficient in everything they did. Beverage service was super but many of us didn't know we could get our own from the front of the plane."
Μειονεκτήματα: "The seats lean too far back and are hard to get in and out of. There's very little space for anyone in the middle seats to move, much less climb out from. Oh, it was never clear to the passengers that anyone could get up and get drinks from up front during the flight."
Μειονεκτήματα: "Flight was delayed. Missed connecting flight to London. Two days with no baggage (missing)."
Μειονεκτήματα: "The food. We waited too long to take off and there was no announcement why we were sitting on waiting..."
Μειονεκτήματα: "Flight delayed, lost our luggage, broke our stroller"
Πλεονεκτήματα: "Front and rear boarding is nice, makes the process go a little bit faster"
Μειονεκτήματα: "Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged."
Μειονεκτήματα: "Transferring to another airline that was “serviced by”. British Airways ended up being 2 hours of stress, confusion and running to our gate. This should be made apparent while booking. Had to go through security 3 times in Toronto."
Πλεονεκτήματα: "The crew was efficient and well trained"
Μειονεκτήματα: "The food needed salt and the bread was a little dry."
Πλεονεκτήματα: "Crew was very friendly and boarding went smoothly and ontime."
Μειονεκτήματα: "Seats are very close together. Young child behind me kicked the seat most of the way. Bags took a very long time to come out."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Take off and landing was so smooth."
Πλεονεκτήματα: "It left on time."
Μειονεκτήματα: "Uncomfortable seats. pay as you go--even for water."
Πλεονεκτήματα: "Comfort of seats"
Μειονεκτήματα: "No service even water"
Μειονεκτήματα: "They dropped me from the flight. I am in a hotel in Dublin, and will go direct from Dublin to SFO this morning, the next day."
Πλεονεκτήματα: "Overall, a perfectly serviceable "domestic" (i.e. intra-EU) flight."
Μειονεκτήματα: "Long check-in line at Aer Lingus desk at Munich Franz Josef Strauss due to one of two check-in agents apparently being late to work. This agent was also brusque to the point of rudeness when checking me in -- and was checking personal messages on her phone during the process."
Πλεονεκτήματα: "Aer Lingus flight was great - comfortable seats, good entertainment options with movies an music and good food!"
Πλεονεκτήματα: "Staff were nice"
Μειονεκτήματα: "The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to"
Μειονεκτήματα: "Missed the flight."
Πλεονεκτήματα: "Staff and service"
Πλεονεκτήματα: "Even if Aer LIngus is considered a low cost, I felt it was everything but that. The plane looked new, the board computers were modern and had the latest movies, there were charging docks for phones and even internet. We got to Orlando 30 minutes ahead of schedule, which was great!"
Πλεονεκτήματα: "It was a simple layover!"
Πλεονεκτήματα: "The flight attendants were lovely... what was wrong with this plane was not their fault and they did their best."
Μειονεκτήματα: "Not only was my seat cushion lumpy and extraordinarily uncomfortable, the seat back was broken. My video monitor was as well... Possibly the worst overseas flight I've ever taken...10 hours of pure torture. Never again."
Πλεονεκτήματα: "The shepherds pie was excellent !"
Μειονεκτήματα: "The aircraft was very cold."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "One person handling 200 customers from 7pm-10! Not even nice. The running joke around the counter was, "Is she also going to be our pilot?" Are Lingua - hire some staff for God's sake!"
Μειονεκτήματα: "Paying for beverages seemed a bit much."
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "What I didn't like on the transatlantic flight was not available on the Venice flight."
Πλεονεκτήματα: "Kind, helpful staff"
Μειονεκτήματα: "The entertainment was extremely slow. It stopped completely a couple times and had to be restated by the crew. Nor were there recharging plug ins."
Πλεονεκτήματα: "I liked that we got dinner and breakfast included and that food was actually tasty."
Πλεονεκτήματα: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Μειονεκτήματα: "The abrupt cancellation"
Μειονεκτήματα: "Please fix the flight progress map feature!"
Πλεονεκτήματα: "I liked the in-flight crew. They were very pleasant and helpful!"
Μειονεκτήματα: "The delays! The check-in app was down and the ladies at the desk didn't seem to be in any hurry to make sure we didn't miss our flight. It was the worst experience."
Πλεονεκτήματα: "Entertainment was great. We could watch films as soon as we got on and play the quiz game while we waited 30 minutes on the ground to find a gate."
Μειονεκτήματα: "Crew did not smile. They did their job, but did not seem to enjoy it."
Πλεονεκτήματα: "Timely, no pain"
Μειονεκτήματα: "Food, no vegetarian options"
Πλεονεκτήματα: "Pretty much on time. Basic flight. No frills."
Μειονεκτήματα: "No entertainment. No complimentary services."
Μειονεκτήματα: "Flight attendants were a bit brusque- not as friendly /helpful as I am used to. Also surprised I had to pay for a juice - opted for water instead. Drink service slow too."
Μειονεκτήματα: "Waiting in the que was very disorganized and took up the entire hallway. I didn't like running through the airport since the gate closed 5 minutes before I got off the plane from London even though the flight was almost 2 hours later."
Πλεονεκτήματα: "Flight was on time. Very courteous staff. Comfortable seats and great movie selection. Food wasn't bad either."
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "There was one person at the counter, the bus transportation was awful and very hot. We boarded and waited 30 minutes without air going to the plane. No entertainment. The plane was dirty and garbage was left in the seat back pockets."
Πλεονεκτήματα: "Great movie and music selection. Crew was friendly"
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "Great airlines!!"
Μειονεκτήματα: "No gluten free options"
Μειονεκτήματα: "Took ages for the check in counter staff to open. Staff was unfriendly and didn't even know which gate plane would be boarding at. She actually said I don't know I guess you have to check the monitor. The flight attendant manager insisted that my husband hang his coat on the side of the chair instead of leaving it under his seat. Also, what's the deal with not providing complimentary beverages and snacks on an inland flight?"
Μειονεκτήματα: "Most airlines do boarding by letting people who seat in the back of the plane first. Air Lingus let all people go in at the same time which causes chaos."
Μειονεκτήματα: "I wasn't able to board the flight. System prevented me from checking my bags all the way through to LA had to leave terminal and was not allowed onto flight"
Πλεονεκτήματα: "My fiancé and I were on our way back from Ireland (where we actually had just gotten engaged!!!) and the flight attendants made our return flight amazing!! They were so nice and congratulatory and even provided us complimentary champagne. I cannot rave enough about the excellent customer service we received!"
Πλεονεκτήματα: "New with plenty of room"
Μειονεκτήματα: "Long delay along with abysmal customer service--they forced an elderly woman in a wheelchair to climb mutliple flights of stairs without assistance, which caused her very evident pain."
Πλεονεκτήματα: "The dessert- chocolate mousse"
Μειονεκτήματα: "No blankets-freezing airplane Horrible and spicy food No room enough for tall people"
Πλεονεκτήματα: "Friendly staff, food"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The flight was fine."
Μειονεκτήματα: "The woman checking us in and giving us our boarding passes was very rude."
Πλεονεκτήματα: "Pilots and crew were courteous and professional"
Μειονεκτήματα: "Cabin temperature was too cool."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Great job"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Long delays, started in Las Vegas all the way thru to Athens"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Hectic boarding; airplane seemed very old"
Πλεονεκτήματα: "New planes, good food, professional crew."
Μειονεκτήματα: "Baggage delayed on arrival"
Πλεονεκτήματα: "Seats were nice"
Μειονεκτήματα: "Complementary water... It was a decently long fly not to offer anything."
Μειονεκτήματα: "Slow boarding and then the plane was 3+ hours late due to mechanical issues"
Μειονεκτήματα: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."
Μειονεκτήματα: "Entire trip was cancelled due to a missed connectio in Chicago on Sept 3 and inability to rebook because all flights were overbooked the following day."
Πλεονεκτήματα: "Direct flight and excellent service from attendants"
Μειονεκτήματα: "Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind."
Πλεονεκτήματα: "Polite crew."
Μειονεκτήματα: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."
Μειονεκτήματα: "The entertainment system kept bugging out on me and would not work correctly."
Μειονεκτήματα: "I didn't like the fact that although we had regulation size suitcases for our London to Copenhagen flight, we were forced to check them. It was not a Finnair but a British Airlines flight. Although we were forced to check our bag, there was plenty of room on the flight in the overhead bins. Some were actually empty."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "They even charge for water, just like Easy Jet and the low price airlines. BA doesn’t accept US credit cards online, nor do they accept cash. The simple drink service takes forever. I feel sorry for the flight attendants who have to fill out paper credit card forms if you present an American credit card. It’s like we are back in the 1970s. Ridiculous. It’s a $45/bag charge to check your bag. That’s almost double the standard $25 for American carriers. May try to avoid BA in the future."
Πλεονεκτήματα: "Entertainment. Attendants were great"
Μειονεκτήματα: "Not enough personal space"
Πλεονεκτήματα: "prompt, good service and food"
Μειονεκτήματα: "pasta was too salty"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Cramped seats. Hot and sweaty. Poor food quality. Stingy on beverages"
Πλεονεκτήματα: "That i had whole row to myself practically"
Μειονεκτήματα: "Food. I had no gluten free breakfast practically. The lady accidently gave away my meal to someone else so they gave me the dinner i had missed. There was a problem with the jetties and so we couldnt get off plane it caused me to miss my connecting flight. Crew not helful in trying to get gate info of my connecting flight nor letting us know if our connecting flight could be held a few minutes to make sure we could get on it"
Πλεονεκτήματα: "Liked the food and drink service, as well as the on flight entertainment, movies, games, language game."
Πλεονεκτήματα: "The boarding process was smooth."
Μειονεκτήματα: "The food was terrible."
Μειονεκτήματα: "overhead storage was inadequate. People were allowed to carry on bags to large to fit the overhead bins correctly."
Μειονεκτήματα: "Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript."
Μειονεκτήματα: "There was no food."
Μειονεκτήματα: "Three hours late."
Πλεονεκτήματα: "Service and comfort"
Μειονεκτήματα: "Movie selection"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again."
Πλεονεκτήματα: "The subject says it all."
Πλεονεκτήματα: "I still think highly of BA but please don't follow American domestic carriers down the rabbit hole of terrible service with regards to food and comfort."
Πλεονεκτήματα: "Pilot announcements"
Μειονεκτήματα: "Poor customer from flight attendants"
Μειονεκτήματα: "The "complimentary" drinks weren't complimentary, as you had to pay for them"
Μειονεκτήματα: "Crew unable to control students passengers who are noisy, w/c made our travel uncomfortable"
Μειονεκτήματα: "We were not offered water or snacks unless we wanted to purchase, while the "first class" was given free meals and drinks. I was seated next to the curtain and they continually pushed it in to me as they serviced the plane."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Nothing more than ordinary."
Μειονεκτήματα: "They charge you for everything, including water."
Μειονεκτήματα: "Boarding was a bit chaotic."
Πλεονεκτήματα: "Flight was great service good. Food was good as well."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Tv did not work well"
Μειονεκτήματα: "The plane was all ready to go, but it had no fuel. We were delayed by 30+ minutes while they found someone to fuel it up, and then it took forever to take off. I almost missed my connection in Heathrow and my bad didn't make it!"
Μειονεκτήματα: "Flight was delayed for 2 hours!"
Πλεονεκτήματα: "Food Movie selection Flight attendants"
Μειονεκτήματα: "Nothing: everything was beyond expectations"
Πλεονεκτήματα: "Staff was cheerful"
Μειονεκτήματα: "I was unable to check-in online or select seats, and was thus relegated to a middle seat. Never happens when I book directly at ba.com - so clearly, they penalize people who book through an airfare wholesale site. In addition, they typically offer an upgrade promotion ($$) online or at time of check-in, but when I asked they said they weren't offering any - despite a colleague who booked directly on ba.com being offered one. Won't ever make that mistake again - not worth it."
Μειονεκτήματα: "The food was not that good. The crew wasn't smiling at all."
Πλεονεκτήματα: "The meals and service was very good. Pleasant staff, comfortable seats for economy class. Very good entertainment selection."
Μειονεκτήματα: "The charge to select your seats. British Airlines only international flights I've taken that charges for seat selection."
Μειονεκτήματα: "Very very late. So much for British punctuality."
Μειονεκτήματα: "Lost our luggage both at destination and on return to Chicago. Also canceled flights resulting in having to stay overnight at layover location spending night sleeping on sofa without blankets. Due to cancelled flight we didn't get to spend night in hotel I already payed for and now will lose day of work. My daughter and I will never travel with these are lines again. WE ARE VERY DISAPPOINTED AND ANGRY. AMERICAN AIRWAYS AND BRITISH AIRWAYS are huge disappointment to us."
Μειονεκτήματα: "Maintenance problems resulted in original aircraft being unavailable and switching to new aircraft at a different gate. More than 45 min late."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Flight delay over 7 hours"
Μειονεκτήματα: "The experience was excellent."
Πλεονεκτήματα: "Crew was helpful and fine."
Μειονεκτήματα: "Don’t delay all your flights American Airlines. They are never on time."
Πλεονεκτήματα: "I like the Airbus models. They offer a bit more overhead storage & the cabin seems a bit bigger."
Μειονεκτήματα: "Better snack offerings, however I realize it’s a red-eye flight."
Μειονεκτήματα: "5 hour delay caused us to miss connecting flights so got stranded in Los Angeles."
Πλεονεκτήματα: "That I arrived safely"
Μειονεκτήματα: "Seats could be bigger after all you get charge for a trip, they could also have more flights and stop cramping up the place then there’s no overhead space. Perfect example of Corporate greed"
Μειονεκτήματα: "Delay upon delay"
Μειονεκτήματα: "AA1792 from Dallas to Cincinnati on 6/8/19 had no air conditioning. It was miserable. The brakes needed repair, too. No passengers seated in the premium exit aisle seats."
Μειονεκτήματα: "Organization on when the flight would be leaving. BETTER food vouchers. And prudence goes a long way"
Πλεονεκτήματα: "My seat location and comfort was good"
Μειονεκτήματα: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
Μειονεκτήματα: "Better WiFi and shows"
Πλεονεκτήματα: "Fast flight"
Μειονεκτήματα: "Delays that were not weather related. Ground crew changed shift and delayed us 30 mins and then they got a strap stuck that delayed us further. Overlap crews so that u always have a crew to work the flights"
Μειονεκτήματα: "Better customer service, no delays, respect for customers"
Πλεονεκτήματα: "Free movies on the included display and electric outlets are top notch."
Μειονεκτήματα: "I wish they would offer food service more in the middle as we just ate before boarding."
Πλεονεκτήματα: "Awesome Customer Service"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Nothing. Awesome Customer Service"
Μειονεκτήματα: "Late flights with last minute notifications with no alternatives and then more late flights due to missing flight crews."
Μειονεκτήματα: "The guy who’s checking me in he’s very kind.he is so nice person."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Bussed from Green Bay to Chicago."
Μειονεκτήματα: "Incredibly cramped airplane"
Πλεονεκτήματα: "Easy boarding crew was friendly"
Μειονεκτήματα: "Flight was late"
Μειονεκτήματα: "Smelling booze on obviously wasted passenger who invaded my personal space multiple times."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "Missed connection due to AA gate agent not holding for a couple of minutes for connecting passengers. Also was given incorrect connnecting gate number. Resulted in extra flight and 5 more hours of travel in overnight trip. Also had maintenance delay on earlier AA flight."
Πλεονεκτήματα: "Anything"
Μειονεκτήματα: "LATE!!!!"
Μειονεκτήματα: "I STILL HAVE NOT LEFT RIC!!!!"
Πλεονεκτήματα: "on schedule"
Μειονεκτήματα: "uncomfortable sits impossible to sleep (red eye flight)"
Πλεονεκτήματα: "Flight was punctual and service was good."
Μειονεκτήματα: "Gate change"
Πλεονεκτήματα: "Early and friendly."
Πλεονεκτήματα: "Service was prompt and we arrived on time"
Πλεονεκτήματα: "An early morning flight and all went well."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Slow and confusing boarding process"
Πλεονεκτήματα: "In seat entertainment"
Μειονεκτήματα: "Boarding sequence"
Πλεονεκτήματα: "Our flight was delayed overnight in Las Vegas, which was hassle but unavoidable due to weather and pilot flight hours restrictions. But the ground crew and American Airlines worked very hard to compensate all the passengers: gave us each a voucher for hotel, 2 meals, round trip shuttle ride for hotel and airport. Good work to make up for a bad situation."
Πλεονεκτήματα: "Flight left and arrived on time"
Μειονεκτήματα: "Seat very uncomfortable. American doesn't let you standby for earlier flight- charges 75 dollars Gate agent wasn't helpful-pointed in general direction of kiosk to pay the 75 dollars Flight attendants passed up our entire row for drinks"
Πλεονεκτήματα: "Ontime boarding and helpful friendly crew,"
Μειονεκτήματα: "Seats have no lower back support and are crowded entertainment does not support many android devices especially kindle"
Πλεονεκτήματα: "Staff was friendly and courteous. Arrived early."
Πλεονεκτήματα: "Better than united. Customer service is awesome"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "I hated that my flight got delayed for over an hour and I was not informed of this delay. I had people waiting at the airport to pick me up so it would've been beneficial for me to know of the delay."
Μειονεκτήματα: "Didn't have food or entertainment so I was neither pleased or displeased."
Μειονεκτήματα: "Movies was good."
Πλεονεκτήματα: "wi-fi access"
Μειονεκτήματα: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Μειονεκτήματα: "Really unorganized this time around. They couldn't seem to get it together."
Πλεονεκτήματα: "great gate personnel"
Μειονεκτήματα: "late times loading and taking off"
Μειονεκτήματα: "The people by the check in were HORRIBLE. Almost missed my flight!!"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "They changed my flight at the last moment and my connection was 2 hours delayed"
Πλεονεκτήματα: "I slept the whole way!"