Πλεονεκτήματα: "Crew was great"
Πλεονεκτήματα: "Crew was great and movie selection was good. And the food was also good"
Μειονεκτήματα: "It was all good!"
Μειονεκτήματα: "All good."
Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Μειονεκτήματα: "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"
Μειονεκτήματα: "I missed my international connection because flight was three hours late."
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Μειονεκτήματα: "They charge for coffee and soft drinks and have no snacks complimentry"
Πλεονεκτήματα: "The crew were really welcoming, which is not always common on BA."
Μειονεκτήματα: "The entertainment system is tired, and the selection could be a lot better."
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "Both the crew and the leg room are awesome!"
Μειονεκτήματα: "Food was horrible"
Μειονεκτήματα: "flight was delayed and we never got any information by the pilots or crew to let us know that we were delayed and no information on the new arrival time. Almost lost my connection at LAX"
Πλεονεκτήματα: "Good air flow, roomy seats and friendly staff"
Μειονεκτήματα: "Didn’t serve any free drinks- water coffee only came by with a cart to pay for drinks."
Πλεονεκτήματα: "Check in was a breeze, and the food was good!"
Μειονεκτήματα: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."
Πλεονεκτήματα: "No hassle with hand luggage"
Πλεονεκτήματα: "Crew are helpful, attentive and friendly."
Μειονεκτήματα: "Seats in Business Class are just okay, not great, but are completely doable for short flights."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Πλεονεκτήματα: "Very good hot food included - this is the British Airways I used to know! Not a big fan of the mayonnaise sandwiches, however..."
Μειονεκτήματα: "The fact that my husband and I were not seated together - it should be straightforward that tickets booked together should be seated together! Also, this zone boarding system is really inefficient. Just board from the back of the plane in logical chunks!"
Πλεονεκτήματα: "Once again, British Air provided excellent service and friendly staff for our flight from London to Boston. The Paris to London crew was not as accommodating and there were difficulties with language barriers in CDG."
Πλεονεκτήματα: "Large plane operated by Iberia"
Μειονεκτήματα: "Uninspiring food"
Μειονεκτήματα: "Sitting on the tarmac for to long...."
Πλεονεκτήματα: "Crew and pilot were very friendly"
Μειονεκτήματα: "No free food, no entertainment"
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "My wife had a tall guy on one side whose knees spilled over into her. She also had a tall guy in front of her who fully reclined his seat. She felt like she was in a coffin. She had to get up and walk around to get some air. The seats are too close on this 747 that no one should have to fly it. ."
Πλεονεκτήματα: "We had more room and were comfortable for a long flight ny to London and back. All flight crew very nice to me and my 85 year old mother."
Μειονεκτήματα: "Not enough seats in waiting area in JFK gate"
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Μειονεκτήματα: "seats were tiny"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Μειονεκτήματα: "BTW, BA cancelled the flight from Chicago and changed it to AUS->DFW->LON->BOM. While returning, wheel chair assistant left my parents on the midway who can't walk much and don't understand English. This happened at DFW airport. Next time I will think twice to book with this airline."
Πλεονεκτήματα: "Nothing to complain about. Everything excellent."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Very little."
Μειονεκτήματα: "Seats are ridiculously small! I'm only 5'11" and could barely fit. I can't imagine what it's like for a taller man. It's also the first time I ever broke into a sweat on a flight. There are no overhead vents! Complaints to the staff were met with a surly reply that nothing could be done. Food was inedible. Movies were ok but they put the box for the equipment under the seat in front of you! What little space we have for our feet is now taken up by the entertainment equipment!! I've had much better experiences on discount regional airlines than on this trans-Atlantic "premium" carrier."
Πλεονεκτήματα: "I liked how quick it was."
Μειονεκτήματα: "It was odd going from the terminal, down two flights of stairs, out into a wry crowded bus to the plane. Then the people unloading out bags took close to an hour and kept switching baggage carousels and confusing everyone."
Μειονεκτήματα: "for the price I paid the service did not offer complimentary food or even water or soda."
Πλεονεκτήματα: "They reconnected me very quickly"
Μειονεκτήματα: "Missed my flight"
Πλεονεκτήματα: "On time. Friendly crew, planes in very nice conditions."
Μειονεκτήματα: "Could have had more offers of water."
Πλεονεκτήματα: "Flight crew was excellent."
Μειονεκτήματα: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."
Πλεονεκτήματα: "The flight crew was formal without being stuffy. Gracious without being too familiar. (Although, I had an interesting -- and fun -- conversation with a great flight attendant, Suzanne on flight BA0115 on 5/21/17. Give that gal a raise!). Excellent service. Clean cabins. Lovely menu followed by delicious fare. Overall, great experience!"
Μειονεκτήματα: "The aircraft is illogically designed i.e. the awkward arrangement of seats in Business Class makes for an annoying obstacle for passengers who want to leave/return to their seats. But when they do settle in, it's as comfy as a cocoon."
Πλεονεκτήματα: "stewardess gave me paracetamol for headache."
Πλεονεκτήματα: "The entertainment and the service"
Μειονεκτήματα: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Πλεονεκτήματα: "Food was great. Service was great"
Μειονεκτήματα: "There were these metal boxes in floor and there was no leg room"
Μειονεκτήματα: "Huge delay!!!!!"
Πλεονεκτήματα: "Especially when compared to other carriers, British Air has the most accommodating employees and the most commodious economy class seating. They have become, by far, our airline of choice."
Πλεονεκτήματα: "Food options were great! Very good value"
Μειονεκτήματα: "Boarding was delayed and unstructured"
Μειονεκτήματα: "Lady at the gate barely paid any attention to the line. I had to ask her whether or now I can proceed"
Μειονεκτήματα: "My inflight entertainment wouldnt work."
Μειονεκτήματα: "Entertainment. If the crew communicated with each other. There were multiple incorrect announcements."
Πλεονεκτήματα: "All good."
Πλεονεκτήματα: "I like the Airbus models. They offer a bit more overhead storage & the cabin seems a bit bigger."
Μειονεκτήματα: "Better snack offerings, however I realize it’s a red-eye flight."
Πλεονεκτήματα: "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
Μειονεκτήματα: "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."
Πλεονεκτήματα: "Appreciated the pilot keeping us informed re: turbulence and avoiding it"
Πλεονεκτήματα: "Flight was fast and professional."
Μειονεκτήματα: "Had to clean my seat before seating."
Μειονεκτήματα: "The cabin was hot for the whole flight"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Πλεονεκτήματα: "Seat to tight"
Μειονεκτήματα: "Better pricing"
Μειονεκτήματα: "did not deliver baggage to Glasgow"
Πλεονεκτήματα: "I was able to sleep comfortably, even in the middle seat."
Μειονεκτήματα: "Not been in a middle seat"
Πλεονεκτήματα: "The inflight entertainment and WiFi was great."
Μειονεκτήματα: "The food could’ve been better"
Πλεονεκτήματα: "On time."
Πλεονεκτήματα: "The check-in was pleasant. I was treated politely, the staff was friendly and helpful."
Μειονεκτήματα: "People at the gate while boarding were quite rude."
Πλεονεκτήματα: "Both flight were on time and the crews were delightful"
Πλεονεκτήματα: "The crew was accommodating"
Μειονεκτήματα: "The crew was pleasant. No water served due to turbulence"
Πλεονεκτήματα: "Boarding went fine"
Μειονεκτήματα: "Plane was old and uncomfortable, no in-flight entertainment unless powered by your device, scattered crew and little service for 4.5 hour delayed flight"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Seats, flight ride."
Μειονεκτήματα: "I booked two seats for my girlfriend and I and were given two window seats. Bogged early enough so should have put seats together. Now knowing I needed the app installed on my phone to watch entertainment, and not having wifi to download. The AC vents are a bit too soft."
Μειονεκτήματα: "The aircraft was tiny and we were delayed"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Not a lot of snacks"
Μειονεκτήματα: "The flight was cancelled and our party was stuck for 2 days without a returning flight."
Πλεονεκτήματα: "Polite. Clean. Nice business class."
Μειονεκτήματα: "Would like more Western food."
Πλεονεκτήματα: "my seat assignment"
Μειονεκτήματα: "wish the crews were more pleasant. some were pretty rude to some passengers"
Πλεονεκτήματα: "Boarded in a timely manner."
Πλεονεκτήματα: "Everything was very good. Food was good, entertained options were outstanding, crew was all friendly (one attendant got a little short with some customers, but they deserved it)"
Μειονεκτήματα: "My seat partner (who, granted, had the middle seat, which is a tough one) was the only negative. Lots of space taken up and liked to laugh at everything in his movies. Loudly."
Πλεονεκτήματα: "Great plus amenities if watching flight."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Lost my flight and for next avaulable flight was left over by just seeing how other passengers were given priority before me."
Πλεονεκτήματα: "Nice screens with a good movie selection. Alcohol was included."
Μειονεκτήματα: "I'm 5'10 and my knees were smashed into the way-too-reclined seat in front of me for 10+ hours. Even though we booked together our seats were separated by 1 row and 4 seats over and they were unable to put us together, even though my row were all single travelers."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "Check in personnel were very unprofessional"
Πλεονεκτήματα: "Lovely service, but less comfortable plane... nothing terrible though"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Customer service excellence The flight attendants were very attentive"
Πλεονεκτήματα: "The quick boarding and kind flight attendants"
Μειονεκτήματα: "Seat wouldn't recline. Somewhat nauseous smell at first."
Πλεονεκτήματα: "The friendliness of the crew"
Πλεονεκτήματα: "Speedy boarding"
Μειονεκτήματα: "Unmotivated crew, uncomfortable seats."
Πλεονεκτήματα: "Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude"
Μειονεκτήματα: "Look above"
Μειονεκτήματα: "The plane crew was great. The ground crew in Paris was terrible. They were so rude and unhelpful."
Μειονεκτήματα: "I didn't know it was American Airlines. I would have bought a different ticket had I known it wasn't JAL."
Πλεονεκτήματα: "Oldest system that needs to be upgraded"
Πλεονεκτήματα: "Friendly, efficient staff. Quick boarding process"
Μειονεκτήματα: "Flight was delayed by a few minutes"
Μειονεκτήματα: "Sits were not comfortable."
Πλεονεκτήματα: "The staff were all quite polite and helpful"
Μειονεκτήματα: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Μειονεκτήματα: "Nothing, really"
Πλεονεκτήματα: "Air Canada is always a great travel experience."
Μειονεκτήματα: "The food is terrible. It's the worst I've had from any airline."
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "The few were friendly."
Μειονεκτήματα: "The food selection was poor."
Πλεονεκτήματα: "Got an upgrade to premium economy"
Μειονεκτήματα: "The agent in Miami suggested I needed to eat something. He was calling me fat, and my daughter picked up on it. He also kept us waiting at the front of the economy check in line for well over 40 mins. When we asked him why he said the computer would not allow him to pull from our line. The flight itsself was delayed for over 2 hrs and was discusting. Dirty aircraft. I despise Air Canada"
Πλεονεκτήματα: "The crew was excellent despite the fact that we were delayed 3 hours due to a broken fuel pump. They were also nice enough to give us a free dinner due to the inconvenience, and let us come off the plane to stretch our legs while we waited. Overall, excellent job handling something that was out of their control."
Μειονεκτήματα: "Was not very pleased with the fuel pump being broken. Not sure how far ahead they knew it was broken, but if they were able to tell me my flight would be delayed 3 hours earlier, I could have extended my vacation. Additionally, the selections on the Air Canada entertainment app are far worse than the Westjet ones."
Μειονεκτήματα: "Late to take off, thankfully I had booked my flights far enough apart as this also happened last year on the same trip/flight."
Πλεονεκτήματα: "Fast flight, friendly crew"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Didn't board as I missed the connection."
Πλεονεκτήματα: "The leg room in basic economy was great -- especially compared to other airlines. In seat entertainment was free."
Μειονεκτήματα: "Entertainment movie/TV programming was limited (not live television)."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Μειονεκτήματα: "Gate change but no announcement"
Μειονεκτήματα: "Flight cancelled until the next day and then delayed again without sufficient notice . Air canada hasn't offered us anything worth making up missing a day out of our vacation"
Πλεονεκτήματα: "The flight was quick. Great crew."
Μειονεκτήματα: "My flight out of CLT was delayed but I was still able to catch my connection in Toronto so it all worked out."
Πλεονεκτήματα: "Overall service & friendliness"
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "Boarding was unorganized, one of the ladies was rude and I did not get window, even though I requested with enough time."
Μειονεκτήματα: "Didn't accept my carry-on that was always accepted before with all airlines.At least from Mtl to Quebec,i would have been able to do it.I will reconsider travelling with A C ???"
Πλεονεκτήματα: "the service was great"
Μειονεκτήματα: "the movies were old"
Μειονεκτήματα: "This flight and my next connecting one (also Air Canada) were both delayed by 45 minutes each. That's an hour and a half of wasted time. Thankfully, I just assumed there would be a delay so I booked a later connection in advance. The weather was perfect and there was no explanation on either flight as the why we were almost an hour delayed. I'm expected to arrive 2 hours in advance of a flight. Why is it so hard for this airline to be on time?"
Μειονεκτήματα: "International service quite a bit better, still not lufthansa standard, but better than crossfair/swiss"
Πλεονεκτήματα: "All passengers and crew arrived alive. Flight attendants were very helpful and nice. Price for this trip is much cheaper than comparable flights with other airlines."
Μειονεκτήματα: "Extra charge for any checked bags at all is awful. Couldn't get a meal on flight, even for a price. Just miserable tiny snacks. Flight left late and arrived late, apparently because schedulers didn't bother to make allowances for deicing at previous stop. In-flight Air Canada app didn't work either on my ipAD OR MY LAPTOP."
Πλεονεκτήματα: "politeness of staff"
Μειονεκτήματα: "all was great"
Πλεονεκτήματα: "All was well. Thanks"
Πλεονεκτήματα: "Decent legroom (paid for priority seating)"
Μειονεκτήματα: "Plane was old Crew was indifferent Both legs of the flight was very late"
Πλεονεκτήματα: "My flight was on time"
Μειονεκτήματα: "Airline oversold seats for my son's flight -- even though I bought my ticket back in April for a flight in November. This is absolutely ridiculous."
Πλεονεκτήματα: "On-time and quick boarding."
Μειονεκτήματα: "Not enough leg room - similar to most airlines."
Μειονεκτήματα: "Flight was late taking off"
Μειονεκτήματα: "To small of plane."
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Πλεονεκτήματα: "Clean, prompt, attentive staff"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "My daughter and I were bumped off the flight. We are going to try to at least get a travel voucher because we are now out $1200."
Πλεονεκτήματα: "food and beverage service"
Μειονεκτήματα: "Lack of organization at boarding; zones need to line up in specific areas and board sequentially. Boarding was chaos."
Πλεονεκτήματα: "No issues."
Μειονεκτήματα: "Everything was cool."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Μειονεκτήματα: "We had a terrible time trying to get in contact with Air Canada. We spent literally hours on hold and multiple times we hung up without any answer. Customer service needs to drastically improve."
Πλεονεκτήματα: "The seats were very comfortable. Food was surprisingly good!"
Μειονεκτήματα: "There was 1 crew member who once spilled ice over me & laughed it off saying he was just checking to see if I"m awake. Then another time spilled OJ on me & didn't even notice or apologize or offer a napkin so I can clean myself off. Also I had wanted to upgrade my seat for this flight but was unable to because there was no representative at the huge airport in Shanghai. Nor could I do it online. That was a huge inconvenience!"
Μειονεκτήματα: "Although the air planes are newer, the seats are uncomfortably smaller which makes long distance flights very unpleasant."
Μειονεκτήματα: "Cancelled flight and didn't even tell me a reason. They couldn't even make reservation for hotel. Hotel sent me back to airport because i didn't have voucher which AIr Canada guys said they can't make one? Everything didn't make sense. And they told me not to come again. They took like... whole day to book another flight. And i had hard time understanding what they were saying."
Πλεονεκτήματα: "Quick boarding. Great with children."
Μειονεκτήματα: "Multiple confusing security processes at airport. Huge lines. Flight delayed twice."
Μειονεκτήματα: "Everything from customer service to flight."
Μειονεκτήματα: "Small seats. Uncomfortable. Limited and expensive food."
Μειονεκτήματα: "It would be nice to have a little more room on airplanes anymore..."
Πλεονεκτήματα: "Plane arrived on time"
Πλεονεκτήματα: "It ended up being united not Lufthansa and they were delayed 45 minutes so they rerouted me through Munich which made me miss a free bus to my destination outside of Rome"
Μειονεκτήματα: "More time in Chicago in case of a delay I only missed my flight by 5 minutes"
Μειονεκτήματα: "Bigger seats"
Πλεονεκτήματα: "The flight delay 12hours, due to no reason"
Πλεονεκτήματα: "The flight was smooth."
Μειονεκτήματα: "Free snacks and tv and charging sockets"
Μειονεκτήματα: "Need coffee on a 6am flight."
Πλεονεκτήματα: "Everything went smoothly.. a little delayed but that's ok..."
Μειονεκτήματα: "These days, to get these kinds of "First class" doesn't seem so first class for the price. Lower the price or up your first class game..."
Πλεονεκτήματα: "Nonstop is the greatest."
Μειονεκτήματα: "More room for your knees"
Πλεονεκτήματα: "The gate agent in IAH was efficient and kept cerybody informed of boarding procedures in a professional but lighthearted manner."
Μειονεκτήματα: "Can’t think of a thing. The plane was on time, service as great. Seats were comfy enough. Good job United!!"
Πλεονεκτήματα: "The crew were super! Extremely attentive and always gracious."
Πλεονεκτήματα: "Very friendly flight crew. Lots of smiles and personal touches."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Customer service in Mexico City is horrible!"
Μειονεκτήματα: "Better training for customer service!"
Μειονεκτήματα: "The food was really mediocre,no good."
Πλεονεκτήματα: "The small plane, all seats were good seats"
Μειονεκτήματα: "The guy that was farting on the plane"
Πλεονεκτήματα: "Geat Landing and crew"
Μειονεκτήματα: "Broke climate control"
Μειονεκτήματα: "No seat assigned"
Πλεονεκτήματα: "The ease of booking the flight and forgetting it until the day I left was awesome."
Πλεονεκτήματα: "Seats were comfortable."
Μειονεκτήματα: "No free food or entertainment service."
Μειονεκτήματα: "Very uncomfortable plane!"
Πλεονεκτήματα: "Plane was very comfortable"
Μειονεκτήματα: "Long line wait in corridor"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "All was very convenient for me"
Πλεονεκτήματα: "Always raved about my experience. This time was not impressed. The people who initially took our bags were great, there after... not good."
Μειονεκτήματα: "Arrived at 0750, ahead of schedule and waited until 0915 to get off the plane due to an error with the gate and then a malfunction of equipment. Now waiting for our baggage for 40 min. still nothing. Disappointing start to an already short vacay."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "The plane were nice and service was good"
Μειονεκτήματα: "They charge me $25 baggage fee even though I had mileage plus card which allow one free checked baggage"
Μειονεκτήματα: "The seats were so uncomfortable. My neck and lower back hurt afterwards. I do not recommend taking an overnight flight with united or do not expect to sleep if you do."
Πλεονεκτήματα: "The staff was nice and professional."
Μειονεκτήματα: "Why should we have to pay extra to have a little extra leg room? Aren't fares high enough?"
Πλεονεκτήματα: "Boarding and crew attendants were courteous and helpful. Flight left on time and arrived early. Luggage arrived and my time inChicago was short."
Μειονεκτήματα: "Seats crowded but I was fortunate to not have a person in middle seat. Implied tv was free but system kept asking for my credit card."
Μειονεκτήματα: "Employee deleted my reservation"
Μειονεκτήματα: "Flight was cancelled out of Hawaii because crew didn't verify if radio equipment worked , changing all our flights and significantly increasing the travel time home. To top it off, they lost our suitcases. I'll never fly with united again ."
Πλεονεκτήματα: "Pilot and flight attendant communication"
Μειονεκτήματα: "Seats too close. No food available for last 10 rows of plane. Way too long of a flight for there to be limited food availability."
Πλεονεκτήματα: "The flight was packed, uncomfortable and not much to est that is healthy."
Πλεονεκτήματα: "I don't remember much I got great sleep and then just was there"
Πλεονεκτήματα: "Super Bowl Perks!!! & great service tight"
Μειονεκτήματα: "As usual with all flights, tight seating"
Μειονεκτήματα: "flight was leaving at 8:30 and left after 12 midnight. had to pay extra for a rental,car because rentwl agency went with was closed after 3 am. just keep,pushing it back"
Πλεονεκτήματα: "Good crew"
Μειονεκτήματα: "The usual. - crowded, smelly"
Πλεονεκτήματα: "The crew were very friendly and helpful!"
Μειονεκτήματα: "It took WAY too long to check bags."
Πλεονεκτήματα: "We were early. I bought economy plus."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Check in was easy. bags made it."
Μειονεκτήματα: "Sitting on the runway because of security "issue.""
Μειονεκτήματα: "The lack of breakfast options. Lack of room."
Πλεονεκτήματα: "Landing and leaving"
Μειονεκτήματα: "I paid extra money for a better seat and it was crowded and uncomfortable. When I walked back there were plenty of more comfortable seats empty!!! I wasted $80!!!"
Πλεονεκτήματα: "New plane ! Smooth flight! Was able to sleep the whole time !"
Πλεονεκτήματα: "Everything was good."
Μειονεκτήματα: "I loved everything."
Πλεονεκτήματα: "New seats (more room & comfort) & movies"
Πλεονεκτήματα: "Newer planes"
Μειονεκτήματα: "More and better snacks, should provide pillows"
Μειονεκτήματα: "It was extremely cold on the plane"