Πλεονεκτήματα: "Seat was very comfortable. Crew was great."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Πλεονεκτήματα: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Μειονεκτήματα: "I expected more from airlines lake Austrian."
Πλεονεκτήματα: "Amazing leg room, free snack and drink, free wi-fi."
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Μειονεκτήματα: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Μειονεκτήματα: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."
Μειονεκτήματα: "All good"
Μειονεκτήματα: "Seats very hard and uncomfortable in economy"
Πλεονεκτήματα: "Short flight"
Πλεονεκτήματα: "The wafer bar. Pilot had a good landing in high winds and snow."
Μειονεκτήματα: "Nothing to complain."
Μειονεκτήματα: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Πλεονεκτήματα: "Fast flight , friendly staff , ok food"
Μειονεκτήματα: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"
Πλεονεκτήματα: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Μειονεκτήματα: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Πλεονεκτήματα: "Love the A 380-800"
Μειονεκτήματα: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Πλεονεκτήματα: "Except eventually delay, the flight experience is good."
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Πλεονεκτήματα: "Short flight, no major issues."
Πλεονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Μειονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Μειονεκτήματα: "A poor choice of video/film/documentaries. Limited and uninteresting."
Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Πλεονεκτήματα: "Boarding process quick and on time."
Μειονεκτήματα: "no entertainment to rate."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Μειονεκτήματα: "I can not afford first class tickets..."
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Πλεονεκτήματα: "Good service on time arrival"
Πλεονεκτήματα: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Πλεονεκτήματα: "snacks plus they had sparkling mineral water"
Μειονεκτήματα: "LOST BAGGAGE !!!!!!!"
Πλεονεκτήματα: "Service beyond expectations"
Πλεονεκτήματα: "Plenty of leg room in economy. Will fly again."
Μειονεκτήματα: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Πλεονεκτήματα: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Μειονεκτήματα: "Flight was delayed 2 hours after boarding"
Πλεονεκτήματα: "The food was very good! And the movies you could choose too."
Πλεονεκτήματα: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Μειονεκτήματα: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Μειονεκτήματα: "Thay did not let us in the plane because they changed the name order on the ticket"
Πλεονεκτήματα: "Nothing special - nice crew"