Πλεονεκτήματα: "Overall Austrian was fine. Smaller plane and people were professional."
Μειονεκτήματα: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Πλεονεκτήματα: "Good amount of leg space"
Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Μειονεκτήματα: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Πλεονεκτήματα: "Crew, seat"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Πλεονεκτήματα: "Crew was fantastic and with an exceptional service. Food was really good."
Μειονεκτήματα: "Maybe the seats coudl be a little bit wider"
Πλεονεκτήματα: "Lufthansa crew very professional"
Μειονεκτήματα: "More upgrade to be available"
Πλεονεκτήματα: "For short flight the seats are ok with space for the legs"
Μειονεκτήματα: "The flight was 30 minutes delayed"
Πλεονεκτήματα: "Food and workers were great"
Πλεονεκτήματα: "Flight time was quite good"
Μειονεκτήματα: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Πλεονεκτήματα: "Everything was just right."
Πλεονεκτήματα: "Crew was positively and smiling."
Μειονεκτήματα: "Flight was 44 min late. Could have been on time"
Μειονεκτήματα: "Overhead space on plane was very limited."
Πλεονεκτήματα: "Quick boarding decent legroom"
Μειονεκτήματα: "Breakfast was not great"
Μειονεκτήματα: "Free wifi"
Μειονεκτήματα: "The crew dropped the bottle to the head of my son."
Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Μειονεκτήματα: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Πλεονεκτήματα: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Μειονεκτήματα: "May bags didn't make the transfer and were sent on to me the following day."
Μειονεκτήματα: "muffin for breakfast ?"
Πλεονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Μειονεκτήματα: "Service was bad"
Πλεονεκτήματα: "On time departure, friendly staff"
Μειονεκτήματα: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Μειονεκτήματα: "They cancel the flight without letting me know!"
Πλεονεκτήματα: "Flt was great - service was great"
Μειονεκτήματα: "Food part was missing."
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Flight was good and everything worked out perfectly."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lateness and virtually no food at lunchtime"
Πλεονεκτήματα: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Μειονεκτήματα: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Good service on time arrival"
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Μειονεκτήματα: "The flight was delayed but due to efforts of the pilot we were on time!"
Πλεονεκτήματα: "snacks plus they had sparkling mineral water"
Μειονεκτήματα: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Πλεονεκτήματα: "Plenty of leg room in economy. Will fly again."
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Πλεονεκτήματα: "Flight crew was pleasant, calm, and efficient."
Πλεονεκτήματα: "food was fine"
Μειονεκτήματα: "to small seats"
Πλεονεκτήματα: "Excellent crew and service!"
Πλεονεκτήματα: "Boarding was efficient and quick"
Μειονεκτήματα: "Seats were uncomfortable."
Πλεονεκτήματα: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."
Πλεονεκτήματα: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Πλεονεκτήματα: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Μειονεκτήματα: "The food was bad."
Πλεονεκτήματα: "Service was spectacular. The United crew was awesome."
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "nothing - service for the money was top notch"
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Boarding process was very quick."
Μειονεκτήματα: "Some sort of entertainment. There was nothing."
Πλεονεκτήματα: "Seats had tv monitor"
Μειονεκτήματα: "Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)"
Πλεονεκτήματα: "Not much, except that I got to Nashville."
Μειονεκτήματα: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"
Πλεονεκτήματα: "The big snow storm cause a 6 hours delay from JFK to MAD, which made me missed my connection flight. Iberia didn't honor its responsibility to find me a connection flight and had no idea where my luggage was. I ended up paying for a train ticket with Renfe from MAD to VLC."
Μειονεκτήματα: "It is insane that Iberia didn't help me at all. Iberia should honor its responsibility to ensure the customer have a connection flight when there was a delay due to weather. They were not well trained to locate my luggage, and help me finding an alternative solution, i.e. Renfe train to MAD to VLC."
Μειονεκτήματα: "Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude."
Μειονεκτήματα: "I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable."
Μειονεκτήματα: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"
Πλεονεκτήματα: "The staff is friendly & helpful."
Μειονεκτήματα: "The flight left late from JFK & made me missed my connecting flight to Sofia. I ended stuck at the airport in London. They gave me a voucher for a light refreshment and while I was at the airport I observed a mouse coming out of a corner. This is the second time this year that British airways did this to me. I will never book a flight with them again! I have an ill family member who is waiting for me to get there. They have no respect for people’s time!!!"
Πλεονεκτήματα: "Flight crew was very friendly."
Μειονεκτήματα: "They lost our luggage and then located in another country but wouldn't fly it out to us until 12 hours later. We could not stay in the airport that long with a toddler. Food was terrible, no breakfast provided and not even water provided on our connecting flight to vce."
Πλεονεκτήματα: "Comfy, but small seats. Good food, nice crew"
Μειονεκτήματα: "Small, old, buggy entertainment screen. Seats very narrow"
Μειονεκτήματα: "They cancel my flight the day before"
Πλεονεκτήματα: "The TV screens on the 747-400 had a lot of content built into it. Games, TV shows, music, movies, etc."
Μειονεκτήματα: "The food was decent. Good enough to get you through then flight. Not the airlines fault, bur the passenger next to me was a bigger gentleman so it was hard to stay comfortable for the entire flight."
Πλεονεκτήματα: "Great flight attendants"
Μειονεκτήματα: "Length of flight was long but there's nothing that can be done about it."
Μειονεκτήματα: "Very old entertainment system."
Πλεονεκτήματα: "All staff were lovely, food was good."
Μειονεκτήματα: "I travel on Jet Aircraft every week, I'm also a part time pilot and work on aircraft ACMs (the bit that controls pressurization, heating and cooling). When the APU was switched on, the cabin was contaminated with gases from the engine bleed air and/or the APU. IT STANK. On the ground at JFK it happened again, one expects the slight ingestion of exhaust gases, but not in the air and not to this extent. BA is a good airline, I believe this was a maintenance oversight."
Πλεονεκτήματα: "Had a line of seats to stretch out"
Μειονεκτήματα: "Food was not good, coffee terrible"
Πλεονεκτήματα: "Great crew, good food, quiet flight, comfortable aircraft"
Πλεονεκτήματα: "I liked that the crew on this flight was much much nicer than my previous flight going fromLondon to NY. Another thing I liked was your entertainment , movies, series, had a nice selection."
Μειονεκτήματα: "Unable to book a seat in advance"
Μειονεκτήματα: "Boarding was a bit chaotic."
Μειονεκτήματα: "When I got to London British airways refused to board the plane that was originally scheduled to leave for Warsaw because there were not enough passengers. That happened twice. I was at the airport for over 12hrs and the airline didn't offer an explanation at all or even a food voucher. It was tortourous"
Μειονεκτήματα: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Πλεονεκτήματα: "The crews don't stop giving away foods/drinks! They kept asking the passengers if we need aanything."
Μειονεκτήματα: "Not sure, but I felt the spca is a bit smaller than other flights."
Μειονεκτήματα: "Very disappointed by the comfort of economy premium. Very!"
Πλεονεκτήματα: "Extremely pleasant crew!"
Μειονεκτήματα: "Very crowded flight and plane."
Πλεονεκτήματα: "Excellent service and amenities"
Πλεονεκτήματα: "Glass of wine"
Μειονεκτήματα: "Old plane - good horrible no are room"
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "The flight was a bit delayed. Overall a good experience!"
Πλεονεκτήματα: "Pilot announcements"
Μειονεκτήματα: "Poor customer from flight attendants"
Πλεονεκτήματα: "Crew polite"
Μειονεκτήματα: "Boarding was chaotic"
Πλεονεκτήματα: "It was on time and transfer was easy"
Πλεονεκτήματα: "Nice cabin crew"
Μειονεκτήματα: "Old media system and plane"
Πλεονεκτήματα: "A lot of space for legs"
Μειονεκτήματα: "Purchase through viyama, an Iberia flight that was a code share with British airways and American Airlines. Iberia is terrible with getting its passengers online check-in on their code share partners. Was unable to check-in, got stuck in middle seat. Return seems to be the same situation with American Airlines."
Πλεονεκτήματα: "Chair room"
Μειονεκτήματα: "No free food"
Πλεονεκτήματα: "The service was great"
Πλεονεκτήματα: "Great staff. Helpful and friendly. I had a comfy seat on the aisle and the plane wasn't crowded so I had an empty seat between me and the next passenger. The food was good. The movie/TV options were fun. I was entertained the whole way to London."
Πλεονεκτήματα: "I liked everything about the service."
Πλεονεκτήματα: "Crew was very nice."
Μειονεκτήματα: "Left hungry, hardly any breakfast. Small dinner portion."
Πλεονεκτήματα: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Μειονεκτήματα: "Long walk after departing. Desolate terminal."
Μειονεκτήματα: "The air in the airplane was very cold and no blankets were provided. The aircraft seemed very old. Small movie screens on the ceiling, too far away to watch movie."
Πλεονεκτήματα: "Crew was very kind"
Μειονεκτήματα: "Screens for entertainment were a bit fuzzy, food was just ok, leg and arm space was tight"
Πλεονεκτήματα: "When I finally got on the flight."
Μειονεκτήματα: "That we were delayed overnight. Wrong plane with wrong crew. No communication to the passengers."
Μειονεκτήματα: "Seating was not comfortable."
Πλεονεκτήματα: "Everything was on time. The plane was kind of full but the flight attendants really tried to reseat passengers that wanted to change their seats. To me, that's above and beyond, being in the service industry myself. The entertainment was really diverse and offered many options. The food was good and the red wine was excellent. The pilot gave us regular updates about the flight and the weather in Barcelona, our destination. The seats were roomy and comfortable. Restrooms were very clean."
Πλεονεκτήματα: "Took off and landed on time. Very decent plane food."
Μειονεκτήματα: "Lay flat beds in business are not terrific."