Μειονεκτήματα: "The breakfast scone was disgusting but dinner was great!"
Μειονεκτήματα: "Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5"
Μειονεκτήματα: "Wifi was down all the way."
Πλεονεκτήματα: "Great crew. Comfortable seats. Easy check-in and well trained staff. Super helpful."
Πλεονεκτήματα: "The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite."
Μειονεκτήματα: "Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax."
Μειονεκτήματα: "Baggage delayed on arrival"
Πλεονεκτήματα: "The service in the Business Class section on British Airways was phenomenal"
Μειονεκτήματα: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"
Μειονεκτήματα: "No ability to charge devices during such a long flight"
Μειονεκτήματα: "No USB connection."
Μειονεκτήματα: "The “business class” was just economy class with nobody sitting in center seat. And the food was horrific. Bland, almost un-eatable. What did I pay the extra money for?"
Πλεονεκτήματα: "Polite crew."
Μειονεκτήματα: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."
Μειονεκτήματα: "I wish we would have been offered something to drink that was complimentary."
Μειονεκτήματα: "Very old entertainment system."
Πλεονεκτήματα: "Great dinner. Friendly service."
Μειονεκτήματα: "Small video monitors with poor picture quality and sound was also difficult to hear. No power jacks. Oh, and 2 hours sitting on the tarmac because of a “bag discrepancy.” If the bags can’t get along, who really cares!"
Μειονεκτήματα: "There was no food or movie"
Μειονεκτήματα: "The crew had to do a hard reset of the entertainment system. Unfortunately it took more than 1.5 hours into the flights because the first reset did not work and the crew was busy with other things."
Μειονεκτήματα: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."
Μειονεκτήματα: "Announcement was made that flight was delayed for at least two hours and that delay might be longer or might be cancelled. Desk staff specifically said they would not help rebook until the 2 hour delay had passed. I bought a ticket on Delta amd actually flew to London."
Πλεονεκτήματα: "Flight was smooth and on time. Good flying the 777. Lots of open seats in a not so full flight. The food was good for economy class and the flight attendants very attentive and looking for ways to serve."
Μειονεκτήματα: "The arm rests of the seating would not fold all the way up to allow me to spread to the 2 empty seats next to me. I laid across all 3 seats and tried to sleep, however had the armrest jammed into my back and legs. Also, it took too long for the cabin crew to get the passengers convinced to close the window shades, so the cabin was brightly lit for the entire flight."
Μειονεκτήματα: "Boarding took an extremely long time because of added security measures that did not have prior warnings."
Πλεονεκτήματα: "The crew were great, boarding was very easy."
Μειονεκτήματα: "The seats were narrow and breakfast was poor."
Πλεονεκτήματα: "It was all good."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Food, service, friendly, helpful Cabin crew made it a very positive experience"
Μειονεκτήματα: "Entertainment system is really ancient, it's lagging other airlines in terms of display size & quality, user interface and programming"
Μειονεκτήματα: "British Airways would not let me board the original flight (even though I would only be in Istanbul to change planes), because I did not have a Turkish Visa. I may have lost my ticket payment as well."
Πλεονεκτήματα: "I thought the flight over was very good but we missed our return flight because we were not informed of gates closing a hour before take off and had to pay for another return ticket. I thought the airline should have given us a little break on the cost."
Μειονεκτήματα: "Flight was delayed by an hour after we were boarded because of place in the takeoff schedule. We have a scheduled flight time, so that doesn't really make any sense to me."
Πλεονεκτήματα: "The crew are very friendly and helpful! Great service. Amazing food and wonderful entertainment on the plane"
Πλεονεκτήματα: "Flight was smooth."
Μειονεκτήματα: "Having to pay for coffee! And it tasted terrible! C'mon!"
Μειονεκτήματα: "Misleading about food policy."
Πλεονεκτήματα: "Pilot announcements"
Μειονεκτήματα: "Poor customer from flight attendants"
Μειονεκτήματα: "No USB ports and entertainment options were just OK compared to other airlines."
Μειονεκτήματα: "I didn't get one of my bags. It was delayed for 2 days"
Πλεονεκτήματα: "Leg room, food and entertainment"
Μειονεκτήματα: "cramped and very warm"
Μειονεκτήματα: "Crew unable to control students passengers who are noisy, w/c made our travel uncomfortable"
Πλεονεκτήματα: "Luggage delayed."
Μειονεκτήματα: "Airline had email and cell phone and did not notify me of the canceled flight. Wanted to fly me out two days later. Did not offer to look at airline partners or rivals to try and fly us out on day we were scheduled. Offered a refund. So they were willing to refund a flight we booked a year in advance so I can look for new airfare with 12 hours notice."
Πλεονεκτήματα: "From London to Seattle we were upgraded from Premium Economy to First Class! Beautiful experience for our travel weary family of 4! Could not have been better - food/ drink/ comfort/ service all excellent! So this is how the other half lives!"
Πλεονεκτήματα: "Quick flight."
Μειονεκτήματα: "Flight was delayed, plane didn't take off for a long time after boarding."
Πλεονεκτήματα: "Very smooth ride, good food. Glad to fly again."
Πλεονεκτήματα: "Great flight."
Πλεονεκτήματα: "nothing to be noted"
Μειονεκτήματα: "late departure"
Πλεονεκτήματα: "What you expect on commuter hop, no problems."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Timeliness and service were decent"
Μειονεκτήματα: "Food and leg space were mediocre"
Πλεονεκτήματα: "Great service and experience."
Μειονεκτήματα: "The boarding was a little long."
Μειονεκτήματα: "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. To me, a simple glass of water should not be too much to ask."
Μειονεκτήματα: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."
Πλεονεκτήματα: "Poor customer support"
Μειονεκτήματα: "Handling of booking"
Πλεονεκτήματα: "On time, friendly crew and decent food. Price also good"
Μειονεκτήματα: "20 year old plane with tiny entertainment screens. Old and uncomfortable seats, especially for a long flight. Can't believe we were at a remote parking position inbound and outbound at LHR..."