Πλεονεκτήματα: "Great crew."
Πλεονεκτήματα: "The crew was really good"
Μειονεκτήματα: "Perhaps seats just a bit more confortable. Overall a very good airline"
Μειονεκτήματα: "Simply everything"
Μειονεκτήματα: "You charge for water now? And again zero help for passengers with tight connections bc of BA being late"
Πλεονεκτήματα: "I loved the spacious business class cabins"
Πλεονεκτήματα: "Crew were very good"
Μειονεκτήματα: "We had a delay caused by over filling of fuel"
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Πλεονεκτήματα: "Nothing, total stress making us re-check our baggage"
Μειονεκτήματα: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"
Μειονεκτήματα: "Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude."
Πλεονεκτήματα: "The airport is nice"
Μειονεκτήματα: "But they didn’t let me in because I didn’t show up for the first flight"
Πλεονεκτήματα: "Comfortable economy seats. Excellent experienced staff."
Μειονεκτήματα: "Food was so so. Entertainment system is old and a bit slow."
Πλεονεκτήματα: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Μειονεκτήματα: "Delays! Delays! Delays!!"
Πλεονεκτήματα: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."
Μειονεκτήματα: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."
Πλεονεκτήματα: "Service, clean restroom, courtesy of crew members"
Πλεονεκτήματα: "They were extremely accommodating."
Μειονεκτήματα: "Delayed takeoff. Food lower quality than expected"
Πλεονεκτήματα: "I am very glad BA have bought their food service back from the brink. A big improvement."
Μειονεκτήματα: "In flight service needs to be improved"
Μειονεκτήματα: "Luggage did not make it to Paris pit on next flight which in turn was also delayed."
Μειονεκτήματα: "Canceled for no reason ca"
Πλεονεκτήματα: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Μειονεκτήματα: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Μειονεκτήματα: "I thought the seats we were not comfortable"
Πλεονεκτήματα: "The coffee was not free, but I had to purchase it. It was the worst coffee I have ever been served. No tadte, undrinkable, really. But, when I complsined, I was given a real coffee from business class at no charge. That was very nice!"
Μειονεκτήματα: "Food, but surprised that they served anything!"
Πλεονεκτήματα: "Good, current entertainment selection. Ample beverages and foods (though nutrition concerns). Pleasant crew."
Μειονεκτήματα: "80+ year old disabled person placed in aisle seat next to me (middle). She was sweet and thoughtful, but couldn't even rise from her seat without assistance. This pinned the window passenger and me in our seats for 8.5 hours with only one bathroom break -- the stuff out of nightmares and ABSOLUTELY UNFORGIVABLE! Of course, crew would not accommodate any changes. ** Why should I ever choose BA again? ** (Seriously, I'd like to hear your answer.) Food nutrition -- generally tasty, but carb-heavy, fatty and salty. A de facto salad meal option would have been appreciated."
Μειονεκτήματα: "All snacks and drinks were for purchase. Not even free water!"
Πλεονεκτήματα: "Good crew communications. Polite service. Good food"
Μειονεκτήματα: "Poor ventilation - too hot."
Πλεονεκτήματα: "Nice, smooth flight, no complaints."
Πλεονεκτήματα: "Comfortable and classy."
Μειονεκτήματα: "No comment"
Μειονεκτήματα: "The "complimentary" drinks weren't complimentary, as you had to pay for them"
Μειονεκτήματα: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Πλεονεκτήματα: "Lots of movies, excellent quality."
Μειονεκτήματα: "Very crowded, otherwise okay."
Πλεονεκτήματα: "Staff, service, punctual everything superb!!!!"
Πλεονεκτήματα: "On time arrival"
Μειονεκτήματα: "Service, crew, departure delay, dated vehicle"
Μειονεκτήματα: "The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even."
Μειονεκτήματα: "Hot plane no free drinks or snacks."
Πλεονεκτήματα: "The friendly staff and the entertainment (movies) made my first international flight very enjoyable!"
Μειονεκτήματα: "I paid $100 to sit my the person I was traveling with. I think that's overkill!"
Πλεονεκτήματα: "British Airways certainly has slipped. Very mediocre service."
Μειονεκτήματα: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."
Πλεονεκτήματα: "Hostess friendly and attentive"
Μειονεκτήματα: "Breakfast was pathetic"
Πλεονεκτήματα: "Great flight."
Πλεονεκτήματα: "Great staff and actually comfortable :)"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Overall an excellent trip. Easy boarding/exit."
Μειονεκτήματα: "Did not purchase food or entertainment."
Πλεονεκτήματα: "No complimentary food or drink London to Paris"
Πλεονεκτήματα: "It all went smoothly and was on time"
Μειονεκτήματα: "Missed my connecting flight and experience was horrible"
Πλεονεκτήματα: "solid experience with on time performance"
Μειονεκτήματα: "London Heathrow security from my incoming international flight to my connecting flight was hostile, confrontational, and bewildering. Layout of terminal is ridiculous, with far too many chokepoints for foot traffic, far too many people, too few public seating options. Felt like a prison."
Μειονεκτήματα: "Seating was not comfortable."
Μειονεκτήματα: "The seating & food were terrible"