Μειονεκτήματα: "Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed."
Πλεονεκτήματα: "Quick access to the airport and gates"
Μειονεκτήματα: "Free food on board"
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Simply everything"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Hectic boarding; airplane seemed very old"
Μειονεκτήματα: "The seats are too small no entertainment No fast track for business class"
Μειονεκτήματα: "Crews service"
Μειονεκτήματα: "Everything else"
Πλεονεκτήματα: "Comfortable sits"
Πλεονεκτήματα: "Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things."
Μειονεκτήματα: "Delayed due to storms etc. Never ideal."
Πλεονεκτήματα: "The staff on the plane could not have been more professional, courteous, and helpful. Not only did they serve me well, but perhaps even more importantly, they created a great atmosphere in the cabin with the cheerful, playful rapport they had with each other. I wanted to take them all out for a drink afterward!"
Πλεονεκτήματα: "Flight attendants were very efficient and kind. They tried to Provide every need. They dressed very professionally and for always accommodating. Possibly best airline crew ever."
Μειονεκτήματα: "Provide every need. They dressed very professionally and were always accommodating. Possibly best airline crew ever."
Πλεονεκτήματα: "On time and comfortable flight."
Μειονεκτήματα: "No free snacks."
Μειονεκτήματα: "My flight from Venice was almost 2 hours late leaving. I missed my connecting flight to Baltimore and was removed from the list even though the Baltimore flight left about 15 minutes late. I had 25 minutes to make it to my connecting flight but was already removed. Airline said I had to be through security within 35 minutes of the flight. I could not get a flight out until the next day."
Πλεονεκτήματα: "Easy trip to Helsinki."
Μειονεκτήματα: "Food & drink sales by M&S was unusual. Even water at a price"
Πλεονεκτήματα: "Good flight. Friendly crew members. We checked our carry on because the flight was full and the attendants said that they wouldn’t have room for all the bags. Checking the bags was very easy and we got to board the plane first."
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Μειονεκτήματα: "Everything was sub par with BA. We upgraded to world traveler plus and the seats were old, there was trash from the previous flight and the tv screens were from 1995. The movies are only on loop so when you take off and are finally allowed to turn on the tv, the movies are 25 minutes in. All around a waste of money. Will never fly BA AGAIN!!"
Πλεονεκτήματα: "We didn't crash."
Μειονεκτήματα: "Flight attendants repeatedly increased the amount of alcohol given to drunk passengers while those passengers spilled food and drinks on me and could not keep their bodies out of my personal space."
Πλεονεκτήματα: "Very smooth and fast."
Πλεονεκτήματα: "All BA staff were professional, pleasant and helpful. My seat had more leg room than I was expecting (after a flight Seattle to Heathrow where my knees were jammed against the seat ahead of me."
Μειονεκτήματα: "I was frustrated that I had to pay for either a cup of coffee or water. Since all healthcare providers recommend that one must drink water on a flight to stay hydrated and healthy, a complimentary bottle of water would have supported healthy travel. Due to a short layover in Heathrow, I had no time to fill my own water bottle."
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad."
Πλεονεκτήματα: "General sense of management and professionalism, punctuality."
Μειονεκτήματα: "Lack of attention to detail and general frugality"
Μειονεκτήματα: "British Airways continued giving us hassle about guitar carry-on even though there has never been a problem with finding room for it by plane crew once plane is boarded."
Πλεονεκτήματα: "Crew in board was great"
Μειονεκτήματα: "Representative at gate was rude reminding me I was late when we had to wait on bus for others."
Πλεονεκτήματα: "The crew were professional and helpful. The movie selection was great. I like the flight tracking 3D feature."
Μειονεκτήματα: "The seats provide very little legroom."
Πλεονεκτήματα: "British Airways is what flying used to be. They are on time, polite, have great service, food and entertainment. The blankets, pillows and headphones are finished free of charge as are the meals that I thought were good. The personal entertainment systems include something for everyone. I highly recommend British Airways."
Μειονεκτήματα: "Londoners operate at cooler temperatures than us Florida residents and I was freezing in a sweater and blankets on the flight from London to Tampa. The cabin could have been warmed up a bit."
Πλεονεκτήματα: "Flight crew and quality aircraft"
Μειονεκτήματα: "Bumpy flight my frequent flyer number was omitted"
Πλεονεκτήματα: "The flight attendants were nice. The food was actually tasty."
Μειονεκτήματα: "The flight was very bumpy and the landing not pleasant. The pilots and crew didn't give any warnings to prepare you for it. The seats are uncomfortable and too close together."
Πλεονεκτήματα: "Nice aircraft and decent service. Cleanliness was good."
Μειονεκτήματα: "The lie flat seats were good but cramped and claustrophobic near the head rest."
Πλεονεκτήματα: "Nice, smooth flight, no complaints."
Πλεονεκτήματα: "Great flight, nice and short. Great crew, very helpful"
Μειονεκτήματα: "No entertainment on the flight and the seats were much smaller that I expected."
Πλεονεκτήματα: "Good food, good service, everything on time."
Μειονεκτήματα: "Crew unable to control students passengers who are noisy, w/c made our travel uncomfortable"
Πλεονεκτήματα: "The plane was new and everything was up to par."
Μειονεκτήματα: "There wasn't anything I didn't like other than flying in coach!"
Πλεονεκτήματα: "Great staff. Helpful and friendly. I had a comfy seat on the aisle and the plane wasn't crowded so I had an empty seat between me and the next passenger. The food was good. The movie/TV options were fun. I was entertained the whole way to London."
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "no beverages or snacks offered or movies"
Πλεονεκτήματα: "British Airways certainly has slipped. Very mediocre service."
Μειονεκτήματα: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."
Πλεονεκτήματα: "The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs."
Μειονεκτήματα: "The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue."
Πλεονεκτήματα: "Excellent service. Condition of the airplane"
Μειονεκτήματα: "Boarding process a little chaotic."
Πλεονεκτήματα: "The very kind staff. The very edible food. The excellent Aircraft. Arrivals on time."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "Bags took forever to arrive. After a long flight and jet lag the last thing you need is to stand around waiting for your bags. This seems to be a problem with this particular airport (ABIA)"
Πλεονεκτήματα: "Great service and experience."
Μειονεκτήματα: "The boarding was a little long."
Πλεονεκτήματα: "flight attendants excellent...food was not good.but Fri is were great. Thank you"
Μειονεκτήματα: "Beverages not included and food only by asking"
Πλεονεκτήματα: "Crew is extraordinary kind and pleasant."
Μειονεκτήματα: "Very little room, small seats"
Μειονεκτήματα: "The plane was all ready to go, but it had no fuel. We were delayed by 30+ minutes while they found someone to fuel it up, and then it took forever to take off. I almost missed my connection in Heathrow and my bad didn't make it!"
Μειονεκτήματα: "Crew was so super excellent and friendly."
Μειονεκτήματα: "Could not check in online"
Πλεονεκτήματα: "Food wasn't bad"
Πλεονεκτήματα: "The crew was very friendly and welcoming"
Μειονεκτήματα: "The boarding process was pretty terrible and disorganized"
Μειονεκτήματα: "Food and personnel attitude."
Μειονεκτήματα: "Don’t delay flights that messed my return"
Πλεονεκτήματα: "The entertainment was good"
Μειονεκτήματα: "The space in the seats are very small for such a long trip"
Μειονεκτήματα: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."
Πλεονεκτήματα: "Premium economy is a great way to travel"
Μειονεκτήματα: "Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!"
Μειονεκτήματα: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."
Πλεονεκτήματα: "We landed a bit early"
Μειονεκτήματα: "We didn't get the seats that we paid for. And all we could get was the last row."
Πλεονεκτήματα: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Μειονεκτήματα: "The lack of education and polite of the Stewart is a minus on that airline"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."
Πλεονεκτήματα: "Nice crew seamless flight"
Μειονεκτήματα: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"
Μειονεκτήματα: "2 hours late"
Μειονεκτήματα: "Toilets were extremely dirty. Impossible to use"
Μειονεκτήματα: "Phone chargers did not function"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Πλεονεκτήματα: "Left on time fast out"
Μειονεκτήματα: "Dos not Get any food"
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Πλεονεκτήματα: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Μειονεκτήματα: "The food could be better"
Πλεονεκτήματα: "The movie/tv selection was extensive"
Μειονεκτήματα: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."
Μειονεκτήματα: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."
Πλεονεκτήματα: "Excellent service , good food . Ahead of time flight"
Πλεονεκτήματα: "On time, polite, comfortable"
Μειονεκτήματα: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Πλεονεκτήματα: "The business class seat was extremely comfortable."
Μειονεκτήματα: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Μειονεκτήματα: "old plane not comfortable"
Πλεονεκτήματα: "seat is comfort"
Μειονεκτήματα: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Πλεονεκτήματα: "The flight itself was fine"
Μειονεκτήματα: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."
Πλεονεκτήματα: "On time dép and arrival"
Πλεονεκτήματα: "Exit row seating has plenty of room"
Μειονεκτήματα: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"
Μειονεκτήματα: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."
Πλεονεκτήματα: "Quick boarding."
Μειονεκτήματα: "No movies or videos. Children crying and screaming."
Πλεονεκτήματα: "We were given opportunity to upgrade to business. Totally worth it"
Μειονεκτήματα: "Food was just ok"
Μειονεκτήματα: "Very pleased with overall service and hospitality"
Πλεονεκτήματα: "Pleasant crew"
Μειονεκτήματα: "I think they should offer complementary water"
Πλεονεκτήματα: "Reasonable leg room for a a 6 foot tall passenger"
Μειονεκτήματα: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."
Πλεονεκτήματα: "It was short."
Μειονεκτήματα: "Staff was not attentive to customers needs."
Πλεονεκτήματα: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Πλεονεκτήματα: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Μειονεκτήματα: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."
Πλεονεκτήματα: "Every flight was on time with no delays. Crew was excellent."
Μειονεκτήματα: "Large plane did not have individual air controls and several flights were very warm."
Μειονεκτήματα: "Very limited room to move. Rather impersonal"
Πλεονεκτήματα: "It was on time. It was efficient."
Μειονεκτήματα: "Should offer at least water."
Πλεονεκτήματα: "I liked the cabin crew, Iberia has the most beautiful bears on board! So handsome guys on beard!!!!!!!"
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "It got me hone."
Μειονεκτήματα: "Very small seats we were not given any snacks or drinks."
Πλεονεκτήματα: "My family (four of us) flew FinnAir (Iberia) to Madrid and back and found the service outstanding. The flight crews were top notch, the takeoff and landings were smooth and even, as were both flights, the food was fine, the entertainment was great, and the seats were roomy and comfortable. Overall, a superior experience to any U.S. airline I have ever flown. I would fly them again any time. Five stars."
Μειονεκτήματα: "On the return flight from Madrid, we ended up having to board the plane from the tarmac, which was interesting. I can remember decades ago when that was done, but it was a first for us. We checked our luggage, so it was no problem for us, but some passengers had to lug big carry-on suitcases up those staircases. I'm not sure what passengers with disabilities had to do to board. I don't think it was the airline's fault, but it was a little out-of-the ordinary."
Πλεονεκτήματα: "The organization, the food, the beverages the stewardesses all were pretty bad, even the flight was late the boarding process was bad, I would not use them again."