Πλεονεκτήματα: "The crew were very attentive and there was a large variety of in-flight entertainment."
Μειονεκτήματα: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."
Μειονεκτήματα: "Great experience"
Πλεονεκτήματα: "Speed boarding and organized overall. Nice crew."
Μειονεκτήματα: "For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Check In went fast, getting through security was also fast. The price was excellent."
Μειονεκτήματα: "Small seat, did not recline fully but it was an economy ticket."
Πλεονεκτήματα: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"
Πλεονεκτήματα: "Who would guess - the food."
Μειονεκτήματα: "reading lights were never fixed during flight."
Μειονεκτήματα: "No self service kiosks to check in. Rude staff. Terrible flight experience."
Πλεονεκτήματα: "Good smooth journey"
Μειονεκτήματα: "There was no entertainment"
Πλεονεκτήματα: "Great entertainment choices"
Μειονεκτήματα: "Slow crew. Same good choices as flight just before"
Πλεονεκτήματα: "crew was great, food was very good"
Μειονεκτήματα: "entertainment bit old, too many Indian movies"
Πλεονεκτήματα: "Crew are helpful, attentive and friendly."
Μειονεκτήματα: "Seats in Business Class are just okay, not great, but are completely doable for short flights."
Πλεονεκτήματα: "They Charged Exec Platinum for water"
Μειονεκτήματα: "That they Charged Exec Platinum for water"
Πλεονεκτήματα: "Crew were great."
Μειονεκτήματα: "Food left a little to be desired."
Μειονεκτήματα: "Charging for a cup of tea? Really?"
Πλεονεκτήματα: "That i had whole row to myself practically"
Μειονεκτήματα: "Food. I had no gluten free breakfast practically. The lady accidently gave away my meal to someone else so they gave me the dinner i had missed. There was a problem with the jetties and so we couldnt get off plane it caused me to miss my connecting flight. Crew not helful in trying to get gate info of my connecting flight nor letting us know if our connecting flight could be held a few minutes to make sure we could get on it"
Πλεονεκτήματα: "Music, maps, news"
Πλεονεκτήματα: "Good staff and food"
Μειονεκτήματα: "Seats could have been better"
Πλεονεκτήματα: "All was easy"
Μειονεκτήματα: "It wasn't super comfortable"
Πλεονεκτήματα: "I was a good trip, except for one thing."
Μειονεκτήματα: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."
Πλεονεκτήματα: "General sense of management and professionalism, punctuality."
Μειονεκτήματα: "Lack of attention to detail and general frugality"
Πλεονεκτήματα: "Nice plane and nice staff"
Μειονεκτήματα: "No free water or coffee? Absurd."
Πλεονεκτήματα: "The crew was not good"
Μειονεκτήματα: "Seats were uncomfortable. Leg rest was uncomfortable. I kept getting notices that the flight was delayed up to 2hrs but got there and was on time. Then couldn't check in till a certain time; what's up with that?"
Μειονεκτήματα: "Boarding was a bit chaotic. It was business and the other high status groups, then everyone else. No boarding groups. For charging almost twice as much for a premium economy ticket, it would be great if we could board before economy at least."
Μειονεκτήματα: "We did not know it was Finnair until we got to the airport and could not find Brittish Airlines flight. This is on Kayak because none of your information indicated anything except a British Air flight. We asked several people and finally figured it out only they changed the gate at that point and we almost missed the flight after sitting in the airport for three hours"
Μειονεκτήματα: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."
Πλεονεκτήματα: "Loved the wide selection of movies to watch, as well as being served two meals."
Μειονεκτήματα: "I wished the seats reclined more. The flight would have been near perfect then!"
Μειονεκτήματα: "Legroom is extremely tight."
Πλεονεκτήματα: "The airline attendants were very nice and helpful. I had to stow my backpack in the overhead since I was sitting in a front seat with no underseat storage. The flight attendant was very helpful in finding a storage place for me near my seat since I was unable to find a place that wasn't towards the rear of the plane. I've always enjoyed flying with British Airways. Always first class service no matter where you sit."
Μειονεκτήματα: "I have no complaints about my flight."
Πλεονεκτήματα: "Glass of wine"
Μειονεκτήματα: "Old plane - good horrible no are room"
Πλεονεκτήματα: "See my notes on the Chicago London leg."
Μειονεκτήματα: "Same as the likes..."
Μειονεκτήματα: "Crew was virtually invisible. Entertainment system very dated."
Μειονεκτήματα: "Very uncomfortable seats and dated entertainment system"
Πλεονεκτήματα: "Not enough room in the seating area"
Πλεονεκτήματα: "The ground crew was good"
Μειονεκτήματα: "They loss my bag"
Πλεονεκτήματα: "My flight was changed at airport"
Μειονεκτήματα: "Barely made flight-- no help offered"
Μειονεκτήματα: "They had a smaller crew and took a long time to serve food. People were getting food in different rows and in random order. Our luggage also took a long time to get off the plane."
Πλεονεκτήματα: "Luggage delayed."
Μειονεκτήματα: "To pay for WATER!!!!!"
Μειονεκτήματα: "Had to pay even for water. Seats very small."
Πλεονεκτήματα: "Entertainment selection"
Μειονεκτήματα: "Snacks were carb heavy and protein low"
Πλεονεκτήματα: "Whenever they transferred me to Iberia airways"
Μειονεκτήματα: "Departure ticket problem (they were never issued) - delayed flight from Madrid to London -missed my connection -delayed flight from London to atl -sadistic and uninformed staff at the London airport, they literally laughed at my face! -stuck in D.C. For the night because there are no more connections to atl due to (again) delayed flight. -outdated aircraft. -no available internet -not even phone chargers. Never will fly with British airways or buy ticket through kayak."
Μειονεκτήματα: "Salad was slimy and clearly not fresh. Food was not great."
Πλεονεκτήματα: "The entertainment selection and the friendly crew."
Μειονεκτήματα: "The seats on the first flight were incredibly uncomfortable. There was no leg room, the aisles were incredibly narrow, and the seats were so close together that my neighbor and I bumped arms throughout the flight, and neither of us are large people. That was our first flight on BA and unfortunately it will probably be our last."
Πλεονεκτήματα: "Quick flight."
Μειονεκτήματα: "Flight was delayed, plane didn't take off for a long time after boarding."
Πλεονεκτήματα: "Clean and comfortable"
Μειονεκτήματα: "Nothing complimentary, no screens on exit row seats"
Μειονεκτήματα: "You had cargo on the plane we were supposed to board that leaked and contaminated the plane's controls. 2 hour delay. The replacement plane was beat up, old, and quite shaky."
Πλεονεκτήματα: "The entertainment and the service"
Μειονεκτήματα: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Μειονεκτήματα: "Did not allow us on the flight one hour before scheduled time due to inability to check in."
Μειονεκτήματα: "The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening."
Πλεονεκτήματα: "Flight crew very kind and helpful"
Μειονεκτήματα: "Delayed. Missed connection."
Πλεονεκτήματα: "That we got there"
Μειονεκτήματα: "Crew stern and harsh."
Πλεονεκτήματα: "Short flight, crew."
Μειονεκτήματα: "Delays and boarding."
Πλεονεκτήματα: "Cancelled my original flight plus 2 hour delay. Crew not exactly nice either."
Μειονεκτήματα: "My flight from NYC to Montreal was significantly delayed because the plane was late getting to NYC. This caused several passengers to miss our connecting flight to Quebec City. Air Canada put us on another flight that didn't depart until over 24 hours later! Despite our efforts, we were not offered any help in getting on an earlier flight, and the airline was unwilling to give us hotel vouchers or rental car vouchers. We paid for a rental car and drove ourselves from Montreal to Quebec City. Both of our returning flights were delayed as well. I understand things happen when traveling, but I expect some type of help/ reimbursement/ or sympathy (at a minimum) from the airline! This was my first and will be my only time flying Air Canada."
Πλεονεκτήματα: "Flight attendant very pleased"
Μειονεκτήματα: "Can't use the entertainment, the jack to connect the headset was broken"
Μειονεκτήματα: "The biscuits they served as snacks were less than appealing. I think they could come up with a better snack for their flight."
Πλεονεκτήματα: "The flight attendants were very friendly and tried to make up for a very delayed flight with kindness and attention. They were the saving graces for that flight not being a total disaster."
Μειονεκτήματα: "The incoming flight was delayed which pushed our flight back. After we were done boarding, we sat on the tarmac for almost another full hour and weren't really told why the incoming flight was delayed in the first place. My IFE wasn't working so I couldn't even watch a movie or do anything while we were waiting."
Πλεονεκτήματα: "We arrived early in Toronto . Excellent Service"
Πλεονεκτήματα: "Service was efficient and pleasant. Complementary drinks and snacks were served. This was a nice surprise!"
Πλεονεκτήματα: "Overall a great experience."
Πλεονεκτήματα: "Friendly plane crew though"
Μειονεκτήματα: "2 hours late from LGA to Montreal. No weather to speak of. No reason given. Poor communication at gate."
Μειονεκτήματα: "Flights all evening were cancelled. I was just going for a weekend and they couldn't reschedule me until the following evening. I couldn't go on the trip because of these problems. I was in the airport for hours with two young children and they did not do much to help me reschedule quickly."
Μειονεκτήματα: "The flight was delayed. Boarding was chaotic. Flight itself was choppy."
Πλεονεκτήματα: "Spacious seats"
Μειονεκτήματα: "Rude staff, delays both to and from Toronto on my flight and numerous others."
Μειονεκτήματα: "What a mess. Every DELTA flight I have been on in recent months has had terrible delay issues - I'm cancelling my credit card."
Πλεονεκτήματα: "I prefer to fly Air Canada over the other airlines that fly between New York and Toronto because of the comfort and cleanliness in the aircraft and pleasant service."
Πλεονεκτήματα: "In flight movies were clutch"
Πλεονεκτήματα: "The flight attendants are usually nice and very helpful when we're traveling with our baby."
Μειονεκτήματα: "We take air Canada from NYC to Toronto a few times a year, and they often cancel flights when they're not full enough, which is annoying. Also the agents at the counter are not courteous."
Πλεονεκτήματα: "The fact that I called in the a.m. and they rebooked immediately, no charge."
Πλεονεκτήματα: "No problems."
Μειονεκτήματα: "Was not on time, old air craft."
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "No hot beverage was served."
Πλεονεκτήματα: "The seating and entertainment system."
Μειονεκτήματα: "Cups were very small."
Πλεονεκτήματα: "Flights were on time"
Μειονεκτήματα: "Forcing us to check carry on bags, and not very courteous about it."
Πλεονεκτήματα: "On time and quick and simple"
Πλεονεκτήματα: "Flight delayed we wait 1:30 with 4 child and we were already there 5 hours before coming from miami and air canada do not offer anything for the delay"
Πλεονεκτήματα: "It was on time and they served drinks."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Efficiency, comfort"
Πλεονεκτήματα: "The guy who gave me the boarding pass was very nice and helpful"
Πλεονεκτήματα: "I love Air Canada's willingness to change my flight at the last minute since there was room on the plane. It was great to get home earlier than I expected."
Πλεονεκτήματα: "Entertainment and comfort of seats"
Μειονεκτήματα: "The crew was very rude and not helpful"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Prompt, efficient and friendly."
Μειονεκτήματα: "I would have liked a coffee"
Μειονεκτήματα: "Customers was asked to give up carry on bags because flight was full well my bag never reached my destination"
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Some of the crew is not friendly."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Cancelled flights and delays."
Μειονεκτήματα: "AC Ticket attendants were unbelievably rude."
Πλεονεκτήματα: "Left on time, arrived on time."
Μειονεκτήματα: "Didn't even get to fly. Air canada! Avoid at all costs"
Πλεονεκτήματα: "Crew was friendly helpful."
Μειονεκτήματα: "Problem w with bathroom not working preflight."
Μειονεκτήματα: "Flights get cancelled or delayed all the time so that's not what was so upsetting. It was the way we were informed about these delays. The staff were jest rude, making a bad experience even worse. Then they lost my bags, couldn't track them, couldn't tell me where they were. And I was flying out to another country for a tour next day so that was very inconvenient. I won't be flying with this airline again. They don't know what good customer service is."
Μειονεκτήματα: "2 and a half hour delay"
Πλεονεκτήματα: "Air Canada canceled or delayed all flights out of New York on the night I was supposed to fly to Toronto, then Rio. Their delays effectively made me miss my connecting flight from Toronto to Rio. The airline employees told me they would not be able to get me to Rio for another two days. I ultimately cancelled my flight with Air Canada and booked a direct flight to Rio with American Airlines at the last minute, which was a much smoother experience."
Πλεονεκτήματα: "Our flight was delayed about an hour and a half because of earlier delays in the day and the ground crew and pilot kept us fully informed of the situations as they evolved. Because of the timely updates I did not hear one person complain in my earshot range. Apart from the delay the service was great, as always."
Μειονεκτήματα: "It got cancelled and the service was horrific"