Μειονεκτήματα: "Boarding crew not very friendly"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Crew was great, check in was fast. Overall great experience."
Μειονεκτήματα: "Great crew and flight! Cheers!"
Μειονεκτήματα: "Seats are tiny"
Μειονεκτήματα: "The food on the plain or snacks were to poor and not that tasty."
Μειονεκτήματα: "3 hours late!!!"
Μειονεκτήματα: "Small plane, feels cramped"
Πλεονεκτήματα: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."
Πλεονεκτήματα: "Awesome crew!"
Μειονεκτήματα: "Faster lines at check-in. More courteous security personnel"
Πλεονεκτήματα: "The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch."
Μειονεκτήματα: "The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times."
Μειονεκτήματα: "No WiFi. Little service."
Μειονεκτήματα: "Late and bumpy"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Πλεονεκτήματα: "Crew was so friendly!"
Μειονεκτήματα: "Food; movie choices"
Πλεονεκτήματα: "The seats were ok."
Μειονεκτήματα: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"
Πλεονεκτήματα: "Good crew. Nice seats."
Μειονεκτήματα: "This A320 aircraft departed LGA with the first class toilet inoperative. Flight was entirely full. First class passengers had to fight their way to the rear two toilets, around serving carts, etc. Cabin Crew was very good natured about all of this; but flight crew never mentioned it."
Πλεονεκτήματα: "Didn’t like security. They were rude"
Μειονεκτήματα: "Security"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "I actually can not complain"
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "No idea why there was over a two hour delay."
Πλεονεκτήματα: "I did get home eventually"
Μειονεκτήματα: "Flight was delayed. Seats are cramped."
Πλεονεκτήματα: "The time and the cabin crew were helpful"
Μειονεκτήματα: "There was nothing to not like"
Πλεονεκτήματα: "The crew was nice and did the best they could"
Μειονεκτήματα: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
Πλεονεκτήματα: "Crews were great."
Μειονεκτήματα: "Flight delays coming and going. Happens a lot with Delta."
Πλεονεκτήματα: "Snack"
Μειονεκτήματα: "I was delayed over 2 hours"
Πλεονεκτήματα: "Really nice staff all the way through from gate agent to flight attendants. Flight left on time and landed early. Night and day vs American"
Μειονεκτήματα: "Nothing. Flight was perfect."
Πλεονεκτήματα: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Πλεονεκτήματα: "Made the best of a overcrowded messy airport"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"
Μειονεκτήματα: "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved"
Πλεονεκτήματα: "Flight was on time. Boarded quickly with no fuss."
Μειονεκτήματα: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Μειονεκτήματα: "No meal service in first class."
Πλεονεκτήματα: "LGA caused massive delays due to construction."
Μειονεκτήματα: "Nice airplane with good seats and legroom"
Πλεονεκτήματα: "Delta made the experience great"
Μειονεκτήματα: "Flight was delayed almost two hours"
Μειονεκτήματα: "Food .gate changes"
Πλεονεκτήματα: "Made friends on the way to Maine!"
Πλεονεκτήματα: "Plane clean."
Μειονεκτήματα: "Unorganized boarding at LGA."
Πλεονεκτήματα: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Flight attendant had nice attitude."
Μειονεκτήματα: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Πλεονεκτήματα: "Clean, pretty roomy (Delta Comfort)"
Μειονεκτήματα: "Couldn't get onto internet. Both my wife and I could not access internet. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC."
Πλεονεκτήματα: "Service in the flight !!"
Πλεονεκτήματα: "Got on earlier flight as standby."
Πλεονεκτήματα: "Friendly crew, on time"
Πλεονεκτήματα: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Can’t think of anything"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Delayed"
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Crew was awesome"
Μειονεκτήματα: "."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "The flight was great."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "The staff and crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"
Πλεονεκτήματα: "Flight attendants tried their best given what they had to work with."
Μειονεκτήματα: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "Excellent service and comfortable flight"
Μειονεκτήματα: "Flight delay roughly an hour"
Μειονεκτήματα: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"
Πλεονεκτήματα: "Great"
Μειονεκτήματα: "Everything is fine"
Πλεονεκτήματα: "It was very comfortable."
Μειονεκτήματα: "If my actual flight hadn’t gotten cancelled. Also my tv didn’t latch, so it rattled a lot and when the people talked on the speaker, if you were plugged in, im pretty sure it would cause hearing damage...."
Πλεονεκτήματα: "Seat super small, could not avoid touching other passengers, I am not obese."
Μειονεκτήματα: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."
Πλεονεκτήματα: "I loved the spacious business class cabins"
Πλεονεκτήματα: "Crew was super friendly!"
Μειονεκτήματα: "The preferred passenger security line was a total scrum - worst part of our holiday"
Πλεονεκτήματα: "Great crew, excellent legroom, excellent meal, snacks"
Μειονεκτήματα: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."
Μειονεκτήματα: "My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag."
Μειονεκτήματα: "Cramped, bad seats. Every time the guy in front of me shifted in his seat he bumped my knees and even sent my drink flying into my and my seatmate's laps."
Μειονεκτήματα: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"
Πλεονεκτήματα: "We arrived 20 early in AMS and departed LHR 5 min behind schedule"
Πλεονεκτήματα: "Seats are comfortable"
Μειονεκτήματα: "No complementary water on Baird."
Πλεονεκτήματα: "Crew were friendly"
Μειονεκτήματα: "Cramped conditions."
Μειονεκτήματα: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"
Πλεονεκτήματα: "Good smooth journey"
Μειονεκτήματα: "There was no entertainment"
Πλεονεκτήματα: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"
Πλεονεκτήματα: "Wonderful service ....i like everything"
Μειονεκτήματα: "Everything was okay"
Πλεονεκτήματα: "The crew was outstanding."
Μειονεκτήματα: "Some movies wouldn't run"
Μειονεκτήματα: "Connecting flight experience"
Πλεονεκτήματα: "The boarding process was smooth and the crew was amazing. Not only the pilot kept us informed but also the crew was outstanding, very helpful and hardworking."
Μειονεκτήματα: "The entertainment system failed as soon as we departed. They reset it for the entire plane but it didn't work for some passengers. Fortunately, mine worked well but I would not have survived such a long flight without the entertainment offered, so I can only imagine how painful it was for those affected. I know this, in hindsight, is a silly problem, but when flying it's important to have options, especially for an 11-hour flight. The crew handled it fantastically, by the way."
Πλεονεκτήματα: "Cabin Crew"
Μειονεκτήματα: "Seat and seat space"
Πλεονεκτήματα: "Everything was awesome! The food, the seat, the flight. My best cross-Atlantic flight ever!"
Μειονεκτήματα: "No complaints whatsoever."
Πλεονεκτήματα: "Nice legroom in world plus."
Μειονεκτήματα: "Wish there was live TV for sports."
Μειονεκτήματα: "Freezing cold cabin"
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "No snacks on a two hours flight? Have to pay extra???"
Πλεονεκτήματα: "Crew did a nice job. Enjoyed Best of British movies. Food was not great but was OK."
Μειονεκτήματα: "Space around seating was substandard. If person in front reclines their seat, then you are trapped for the duration of the flight. Would be good if passengers were requested to put their chair backs forward during meal time."
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "Very cramped seating."
Πλεονεκτήματα: "I didn't partake of food or entertainment on the two hour flight. All was great."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Friendly and helpful crew Simple boarding process Good entertainment (when it worked)"
Μειονεκτήματα: "Entertainment system failed partway through flight No hot breakfast"
Πλεονεκτήματα: "The space, blanket and the staff."
Μειονεκτήματα: "The entertainment was poor The TV stopped working and didn't work for the whole trip I was moved to another seat The refreshment could be more I don't enjoy pre poured 1/2 cup of juice and water."
Πλεονεκτήματα: "Overall the experience was excellent. However, there was a delay that caused me to miss my connecting flight. Upon asking the crew about my connection, they reassured me that I would be put on the next available flight."
Πλεονεκτήματα: "Boarded quickly and on time"
Μειονεκτήματα: "Baggage didn't make the connection. No free food or drinks"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."
Μειονεκτήματα: "It was difficult to get our seat assignments."
Πλεονεκτήματα: "We boarded almost 1hr early, took off on time and landed just before scheduled."
Μειονεκτήματα: "Long delay on a intention flight"
Μειονεκτήματα: "Good friendly cabin crew"
Πλεονεκτήματα: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Μειονεκτήματα: "Usually starts late sometimes in London, and always on some remote gate."
Μειονεκτήματα: "Flight was 3 hours delayed, the previous flight lost our baggage and we arrived in LAX at 11. We then missed our connecting flight from LAX to PHX. British a Airways told us that they couldn't do anything about it and we had to stay the night in the airport and get on the next flight at 6am from southwest."
Μειονεκτήματα: "The entertainment system was not working, the crews members was rude/ did not respond to questions/needs."
Πλεονεκτήματα: "The food and service was good."
Μειονεκτήματα: "My luggage was damaged and when we tried to do a claimed over the phone they didn't give us much of an option. I didn't do it a the airport because I was traveling with a minor and my Morher who is 73 years old and after a 18 hour travel day they need to come home."
Πλεονεκτήματα: "Like the direct flight."
Μειονεκτήματα: "Didn't like the 2 hour layover."
Πλεονεκτήματα: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"
Πλεονεκτήματα: "Boarding was on time, quick and easy. We were not delayed by much and time was made up in air. I had an empty seat next to me. Crew were friendly, fun, helpful and attentive."
Πλεονεκτήματα: "The BA staff was very courteous. I missed a connection and they put me on another flight."
Μειονεκτήματα: "I didn't like how the itinerary only allowed for 1 hr at gatwick airport and I had to go through customs and security just to get from one terminal to another. I talked with one of the BA staff and they said that all of their operations are getting consolidated to one terminal so this shouldn't be a problem in the future."
Πλεονεκτήματα: "Missed the BA flight, ended up flying on UA"
Μειονεκτήματα: "The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening."
Πλεονεκτήματα: "Flight crew very kind and helpful"
Μειονεκτήματα: "Delayed. Missed connection."
Πλεονεκτήματα: "That we got there"
Μειονεκτήματα: "Crew stern and harsh."
Πλεονεκτήματα: "Short flight, crew."
Μειονεκτήματα: "Delays and boarding."
Πλεονεκτήματα: "Cancelled my original flight plus 2 hour delay. Crew not exactly nice either."
Μειονεκτήματα: "My flight from NYC to Montreal was significantly delayed because the plane was late getting to NYC. This caused several passengers to miss our connecting flight to Quebec City. Air Canada put us on another flight that didn't depart until over 24 hours later! Despite our efforts, we were not offered any help in getting on an earlier flight, and the airline was unwilling to give us hotel vouchers or rental car vouchers. We paid for a rental car and drove ourselves from Montreal to Quebec City. Both of our returning flights were delayed as well. I understand things happen when traveling, but I expect some type of help/ reimbursement/ or sympathy (at a minimum) from the airline! This was my first and will be my only time flying Air Canada."
Μειονεκτήματα: "The biscuits they served as snacks were less than appealing. I think they could come up with a better snack for their flight."
Πλεονεκτήματα: "We arrived early in Toronto . Excellent Service"
Πλεονεκτήματα: "Service was efficient and pleasant. Complementary drinks and snacks were served. This was a nice surprise!"
Πλεονεκτήματα: "Overall a great experience."
Πλεονεκτήματα: "Friendly plane crew though"
Μειονεκτήματα: "2 hours late from LGA to Montreal. No weather to speak of. No reason given. Poor communication at gate."
Μειονεκτήματα: "Flights all evening were cancelled. I was just going for a weekend and they couldn't reschedule me until the following evening. I couldn't go on the trip because of these problems. I was in the airport for hours with two young children and they did not do much to help me reschedule quickly."
Μειονεκτήματα: "The flight was delayed. Boarding was chaotic. Flight itself was choppy."
Πλεονεκτήματα: "Spacious seats"
Μειονεκτήματα: "Rude staff, delays both to and from Toronto on my flight and numerous others."
Πλεονεκτήματα: "I prefer to fly Air Canada over the other airlines that fly between New York and Toronto because of the comfort and cleanliness in the aircraft and pleasant service."
Πλεονεκτήματα: "Crew noticed I was thirsty and gave me the can without asking"
Μειονεκτήματα: "Crew said I wish they would hurry up and get off and I whipped my head around and she apologized. She meant no harm but that's not good service."
Πλεονεκτήματα: "In flight movies were clutch"
Πλεονεκτήματα: "The flight attendants are usually nice and very helpful when we're traveling with our baby."
Μειονεκτήματα: "We take air Canada from NYC to Toronto a few times a year, and they often cancel flights when they're not full enough, which is annoying. Also the agents at the counter are not courteous."
Πλεονεκτήματα: "The fact that I called in the a.m. and they rebooked immediately, no charge."
Πλεονεκτήματα: "No problems."
Μειονεκτήματα: "Was not on time, old air craft."
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "No hot beverage was served."
Πλεονεκτήματα: "The seating and entertainment system."
Μειονεκτήματα: "Cups were very small."
Πλεονεκτήματα: "On time and quick and simple"
Πλεονεκτήματα: "Flight delayed we wait 1:30 with 4 child and we were already there 5 hours before coming from miami and air canada do not offer anything for the delay"
Πλεονεκτήματα: "The woman I spoke to on the phone was pleasant and helpful. It's certainly not Air Canada's fault that my flight was canceled, but communication and support structures could be better."
Μειονεκτήματα: "I think more support staff are needed, especially during the winter during bad weather. I discovered my flight was cancelled when I randomly walked past the departures board on the way to the bathroom--no announcement was made at the gate. There was no one at the gate. I waited for 30+ minutes on hold on the phone, while waiting in an unmoving line at the terminal's single customer service desk, before being booked on a new flight."
Πλεονεκτήματα: "It was on time and they served drinks."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "The gate personnel at LGA did the best they could under the circumstances."
Μειονεκτήματα: "Air Canada canceled this flight which was already delayed 2.5 hours and failed to notify any of us passengers who were waiting at the gate. We only found out because a passerby mentioned it."
Πλεονεκτήματα: "Efficiency, comfort"
Πλεονεκτήματα: "The guy who gave me the boarding pass was very nice and helpful"
Πλεονεκτήματα: "I love Air Canada's willingness to change my flight at the last minute since there was room on the plane. It was great to get home earlier than I expected."
Πλεονεκτήματα: "Entertainment and comfort of seats"
Μειονεκτήματα: "The crew was very rude and not helpful"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Prompt, efficient and friendly."
Μειονεκτήματα: "I would have liked a coffee"
Μειονεκτήματα: "Customers was asked to give up carry on bags because flight was full well my bag never reached my destination"
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Some of the crew is not friendly."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Cancelled flights and delays."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "AC Ticket attendants were unbelievably rude."
Πλεονεκτήματα: "Left on time, arrived on time."
Μειονεκτήματα: "Didn't even get to fly. Air canada! Avoid at all costs"
Πλεονεκτήματα: "Crew was friendly helpful."
Μειονεκτήματα: "Problem w with bathroom not working preflight."
Μειονεκτήματα: "Flights get cancelled or delayed all the time so that's not what was so upsetting. It was the way we were informed about these delays. The staff were jest rude, making a bad experience even worse. Then they lost my bags, couldn't track them, couldn't tell me where they were. And I was flying out to another country for a tour next day so that was very inconvenient. I won't be flying with this airline again. They don't know what good customer service is."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "The crew member wasnt letting me on my connecting flight which i was late for because of delays Air canada caused for the previous flight. Even though my connection was grounded for an additional hour. Worst airline ive ever been on."
Μειονεκτήματα: "2 and a half hour delay"
Πλεονεκτήματα: "Air Canada canceled or delayed all flights out of New York on the night I was supposed to fly to Toronto, then Rio. Their delays effectively made me miss my connecting flight from Toronto to Rio. The airline employees told me they would not be able to get me to Rio for another two days. I ultimately cancelled my flight with Air Canada and booked a direct flight to Rio with American Airlines at the last minute, which was a much smoother experience."
Μειονεκτήματα: "It got cancelled and the service was horrific"
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Flight got delayed"