Πλεονεκτήματα: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."
Πλεονεκτήματα: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Μειονεκτήματα: "Cheaper baggage rates"
Πλεονεκτήματα: "Water station!"
Μειονεκτήματα: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Πλεονεκτήματα: "Crew was great !!!"
Μειονεκτήματα: "Seating in upper class is uncomfortable and bedding is not fresh."
Πλεονεκτήματα: "such a big difference in size of aircraft, very comfortable and great crew."
Πλεονεκτήματα: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Μειονεκτήματα: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."
Πλεονεκτήματα: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Μειονεκτήματα: "No. Keep up the good work!"
Πλεονεκτήματα: "Premium economy was perfect, smaller cabin with less people, great flight."
Πλεονεκτήματα: "Excellent airline"
Μειονεκτήματα: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"
Πλεονεκτήματα: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Πλεονεκτήματα: "The crew on Virgin Atlantic was superb!"
Μειονεκτήματα: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Μειονεκτήματα: "There is no entertainment, not really required on a short flight but nice when offered."
Μειονεκτήματα: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."
Μειονεκτήματα: "Bad entertainment system"
Πλεονεκτήματα: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Πλεονεκτήματα: "They didn't serve any refreshments or even water"
Πλεονεκτήματα: "Crew was amazing and we got fed so often. The movie choices were good."
Μειονεκτήματα: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"
Πλεονεκτήματα: "Great movie selection"
Μειονεκτήματα: "They need softer seats...had to stand half the time"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything incl customer service at the airport"
Πλεονεκτήματα: "Easy and on time boarding."
Μειονεκτήματα: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."
Πλεονεκτήματα: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Πλεονεκτήματα: "Plane was about 30% full so plenty of room to stretch out. Friendly crew."
Μειονεκτήματα: "Flight left 50 minutes late because they'd lost the paperwork and had to get new copies.... not very professional! I can understand a delay due to weather or technical issues but losing paperwork shouldn't happen. The food portion was very small for an international flight."
Μειονεκτήματα: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."
Πλεονεκτήματα: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Μειονεκτήματα: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."
Μειονεκτήματα: "The crew was rude."
Πλεονεκτήματα: "Excellent entertainment options, out stewardess was fantastic."
Μειονεκτήματα: "Cramped seats."
Μειονεκτήματα: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."
Μειονεκτήματα: "Service is super fast"
Πλεονεκτήματα: "The food was AMAZING. No, seriously. Everything we had was great."
Μειονεκτήματα: "Very small leg room"
Πλεονεκτήματα: "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Μειονεκτήματα: "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Leg space was cramped. Parking was very far.food"
Πλεονεκτήματα: "Safe flight, good crew"
Μειονεκτήματα: "Food quality was poor."
Πλεονεκτήματα: "Staff was top notch in service and kindness"
Πλεονεκτήματα: "comfort, entertainment, food"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Μειονεκτήματα: "Sound didn't work on some of the entertainment choices"
Μειονεκτήματα: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."
Μειονεκτήματα: "More than one hour delated"
Μειονεκτήματα: "Everyone was delightful during the entire flight."
Πλεονεκτήματα: "Food was very good crew were pleasant and helpful"
Μειονεκτήματα: "Seats are very hard"
Πλεονεκτήματα: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Μειονεκτήματα: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."
Μειονεκτήματα: "cabin was nice but cold"
Πλεονεκτήματα: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Μειονεκτήματα: "Price?"
Πλεονεκτήματα: "n/a"
Μειονεκτήματα: "Let's see, my connecting flight was delayed. I missed my Sydney flight so they put me ona flight to Brisbane which was actually pretty great. Then, oh then they lose my bag. Two days later I guess is an appropriate time to then put it on the next flight? What? My bag is 20 pounds, smaller than a standard sized Dachshund. And low and behold they said I can spend up to $50 on necessities. Too kind, virgin Australia, too kind."
Πλεονεκτήματα: "Very friendly and helpful staff! Food was very good too."
Μειονεκτήματα: "More leg room always desirable"
Πλεονεκτήματα: "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Μειονεκτήματα: "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"
Πλεονεκτήματα: "The comfort of the flight and entertainment."
Μειονεκτήματα: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."
Μειονεκτήματα: "Boarding crew not very friendly"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Crew was great, check in was fast. Overall great experience."
Μειονεκτήματα: "Great crew and flight! Cheers!"
Μειονεκτήματα: "Seats are tiny"
Μειονεκτήματα: "The food on the plain or snacks were to poor and not that tasty."
Μειονεκτήματα: "3 hours late!!!"
Μειονεκτήματα: "Small plane, feels cramped"
Πλεονεκτήματα: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."
Πλεονεκτήματα: "Awesome crew!"
Μειονεκτήματα: "Faster lines at check-in. More courteous security personnel"
Πλεονεκτήματα: "The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch."
Μειονεκτήματα: "The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times."
Μειονεκτήματα: "No WiFi. Little service."
Μειονεκτήματα: "Late and bumpy"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Πλεονεκτήματα: "Crew was so friendly!"
Μειονεκτήματα: "Food; movie choices"
Πλεονεκτήματα: "The seats were ok."
Μειονεκτήματα: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"
Πλεονεκτήματα: "Good crew. Nice seats."
Μειονεκτήματα: "This A320 aircraft departed LGA with the first class toilet inoperative. Flight was entirely full. First class passengers had to fight their way to the rear two toilets, around serving carts, etc. Cabin Crew was very good natured about all of this; but flight crew never mentioned it."
Πλεονεκτήματα: "Didn’t like security. They were rude"
Μειονεκτήματα: "Security"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "I actually can not complain"
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "No idea why there was over a two hour delay."
Πλεονεκτήματα: "I did get home eventually"
Μειονεκτήματα: "Flight was delayed. Seats are cramped."
Πλεονεκτήματα: "The time and the cabin crew were helpful"
Μειονεκτήματα: "There was nothing to not like"
Πλεονεκτήματα: "The crew was nice and did the best they could"
Μειονεκτήματα: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
Πλεονεκτήματα: "Crews were great."
Μειονεκτήματα: "Flight delays coming and going. Happens a lot with Delta."
Πλεονεκτήματα: "Snack"
Μειονεκτήματα: "I was delayed over 2 hours"
Πλεονεκτήματα: "Really nice staff all the way through from gate agent to flight attendants. Flight left on time and landed early. Night and day vs American"
Μειονεκτήματα: "Nothing. Flight was perfect."
Πλεονεκτήματα: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Πλεονεκτήματα: "Made the best of a overcrowded messy airport"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"
Μειονεκτήματα: "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved"
Πλεονεκτήματα: "Flight was on time. Boarded quickly with no fuss."
Μειονεκτήματα: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Μειονεκτήματα: "No meal service in first class."
Πλεονεκτήματα: "Delta made the experience great"
Μειονεκτήματα: "Flight was delayed almost two hours"
Μειονεκτήματα: "Food .gate changes"
Πλεονεκτήματα: "Made friends on the way to Maine!"
Πλεονεκτήματα: "Plane clean."
Μειονεκτήματα: "Unorganized boarding at LGA."
Πλεονεκτήματα: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Flight attendant had nice attitude."
Μειονεκτήματα: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Πλεονεκτήματα: "Clean, pretty roomy (Delta Comfort)"
Μειονεκτήματα: "Couldn't get onto internet. Both my wife and I could not access internet. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC."
Πλεονεκτήματα: "Service in the flight !!"
Πλεονεκτήματα: "Got on earlier flight as standby."
Πλεονεκτήματα: "Friendly crew, on time"
Πλεονεκτήματα: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Πλεονεκτήματα: "Movies- pro staff"
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "Muslim food"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "Great airline"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Μειονεκτήματα: "Flight got cancelled"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."
Μειονεκτήματα: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Πλεονεκτήματα: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Μειονεκτήματα: "Everything was very good."
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "The flight was great."
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "Two hours delay in the start."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The crew was terrific."
Πλεονεκτήματα: "The seat was very comfortable."
Μειονεκτήματα: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Πλεονεκτήματα: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Μειονεκτήματα: "Crew on the ground was very rude"
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "Crew was very friendly and seat in KQ is super comfortable in Business."
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "There was no entertainment available."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "On time, no hassle."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Food"
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "The cue lines per zone are a brilliant idea!"
Μειονεκτήματα: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Πλεονεκτήματα: "The airplane"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was very careful"
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "Over all pretty good for price."
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Πλεονεκτήματα: "Faster"
Μειονεκτήματα: "Waited a while before take off."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Μειονεκτήματα: "They lost my luggage"
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Πλεονεκτήματα: "The boarding process was smooth and the crew friendly. Flight ran on time."
Μειονεκτήματα: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Πλεονεκτήματα: "I like the service of AF"
Πλεονεκτήματα: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Μειονεκτήματα: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."
Μειονεκτήματα: "Left a little late for no apparent reason."
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"
Μειονεκτήματα: "No delays"
Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "Direct flights to and from South Africa to USA not via Middle East"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Μειονεκτήματα: "My bags were delayed, and ten days later, I still don't have them."
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Crew was super friendly."
Μειονεκτήματα: "I wish I’d have an aisle seat, but flight was full."
Πλεονεκτήματα: "Crew was cheery despite a 14 hr day"
Μειονεκτήματα: "Long delay due to a system crash."
Πλεονεκτήματα: "Friendly competent staff"
Μειονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Πλεονεκτήματα: "Boarding was quick and the food was quick, efficient and goo."
Μειονεκτήματα: "Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding."
Πλεονεκτήματα: "The crew was very helpful. Although delayed by nearly 3 hours the captain kept passengers up to date on the status."
Μειονεκτήματα: "Aircraft is too cramped for search a long flight. It was very hot and the food was not good."
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Yes and yes"
Μειονεκτήματα: "Get the blanket timely"
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "Safe flight"
Μειονεκτήματα: "Just wanted a glass of coca cola."
Πλεονεκτήματα: "It was a short flight but everyone was proper and professional, as I like!"
Μειονεκτήματα: "Nothing really"
Μειονεκτήματα: "We had a horrible experience in boarding BA both in Chicago and returning from London. In both instances, our seats were held back, told the flight was oversold (we booked 90 prior to the flight, and almost didn't get on the flight returning home. Our confirmed flight was meaningless. I'll never use Kayak again."
Πλεονεκτήματα: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Πλεονεκτήματα: "The steward was nice."
Μειονεκτήματα: "I had to run to the gate during my connection in London. The plane had landed late. British airlines left my suitcase and didnt tell me until i arrived in NY"
Πλεονεκτήματα: "The re-routed , 5 hr late, flight (to Gatwick) was comfortable but we were left to track down BA reps to get a hotel voucher at 01:30 with the airport shut down."
Μειονεκτήματα: "Abandoned at Gatwick after midnight."
Μειονεκτήματα: "The only complaint I have is our bags getting lost twice. I’m very understanding that these things happen. But for it to happen twice seems like people might be careless to the problem."
Πλεονεκτήματα: "My favorite was the food. I ordered vegetarian dairy free. It was fantastic. The crew was pleasant to everyone."
Πλεονεκτήματα: "generally clean, good crew"
Μειονεκτήματα: "I had a problem with seating due to a medical condition and I wasn't relocated"
Πλεονεκτήματα: "Crew was exceptionally friendly."
Μειονεκτήματα: "Entertainment units often malfunction. Seats are cramped."
Πλεονεκτήματα: "Nice crew, more leg room"
Μειονεκτήματα: "Food and even sodas are not free anymore"
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "No snacks on a two hours flight? Have to pay extra???"
Πλεονεκτήματα: "Cabin crew was friendly and accommodating. Flight was on time and landing was excellent."
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "The crew was great & the food was good. Service was good."
Μειονεκτήματα: "BA doesn’t let you reserve seats when you book your flights, even for business class, never heard of that with any other airline, that’s just not right when you are spending so much money. Luckily for me the seat next to me was vacant, hence it was fine, otherwise it would have been very uncomfortable as it is a little too tight. on the 777 having 8 seats in a row is a tight space even with all the configuration."
Μειονεκτήματα: "Same as above."
Μειονεκτήματα: "Flight cancelled."
Μειονεκτήματα: "I didn't get one of my bags. It was delayed for 2 days"
Πλεονεκτήματα: "Great staff, always polite and welcoming. Boardiing was simple."
Μειονεκτήματα: "Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight."
Πλεονεκτήματα: "A lot of space for legs"
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Μειονεκτήματα: "The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even."
Πλεονεκτήματα: "The friendly staff and the entertainment (movies) made my first international flight very enjoyable!"
Μειονεκτήματα: "I paid $100 to sit my the person I was traveling with. I think that's overkill!"
Μειονεκτήματα: "Charging for coffee and tea? Tacky."
Μειονεκτήματα: "The seats are so close together the seats are actually painful. I'm 6 ft tall and my boyfriend is 6 3". A very short lady in front of us leaned all the way back and caused such major discomfort my boyfriend had to push her forward. She then complained even tho she visibly had a lot of space. We requested an upgrade from gate crew and flight crew upon boarding but were told the flight was full even though multiple seats were available. Will not fly British Airways again."
Μειονεκτήματα: "They don't offer even water"
Πλεονεκτήματα: "..."
Μειονεκτήματα: "Everything was for sale only."
Μειονεκτήματα: "Ancient plane. Worn and uncomfortable business class seats. iPad for entertainment was a joke - you balance it on the skeletal remains of what had been the video monitor. Cabin crew literally disappeared after "meal" service. I had to "disturb" them from under blankets playing Candy Crush to get a drink during this 7 1/2 hour flight. I usually fly Virgin, but for some reason this was cheaper this time - I will never fly BA/Open Skies again."
Πλεονεκτήματα: "Pleasant, efficient and knowledgable staff."
Μειονεκτήματα: "BA staff at SFO lounge have declared UDI and do not allow Gold Card holders into 1st class lounge"