Μειονεκτήματα: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."
Μειονεκτήματα: "The seats are small with very little leg room"
Πλεονεκτήματα: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Μειονεκτήματα: "Email updates before flight! Not a single email sent!!"
Πλεονεκτήματα: "No seat comfort"
Πλεονεκτήματα: "Great crew who tried to address my broken in seat entertainment."
Μειονεκτήματα: "My inseat entertainment could have worked."
Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."
Πλεονεκτήματα: "The crew was amazing"
Πλεονεκτήματα: "Good food and beverage options. Many movie and television selections."
Μειονεκτήματα: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"
Πλεονεκτήματα: "Awesome business class seat, or rather throne"
Μειονεκτήματα: "Limited selection of movies"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "Place for the legs and better food"
Πλεονεκτήματα: "Swiss Airlines Saff was very friendly and helpful"
Πλεονεκτήματα: "I liked how nice the crew was."
Μειονεκτήματα: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."
Πλεονεκτήματα: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Μειονεκτήματα: "I think the choice of films could be improved."
Πλεονεκτήματα: "Flight share with another airline so we couldn’t book our seats in advance."
Μειονεκτήματα: "Space is cramped. Very professional and courteous crew."
Μειονεκτήματα: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Πλεονεκτήματα: "Food and crew were great, very friendly and perfect with timing of serving meals"
Μειονεκτήματα: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."
Πλεονεκτήματα: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Μειονεκτήματα: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Seats were horribly uncomfortable"
Μειονεκτήματα: "The flat bed is narrow and VERY hard."
Πλεονεκτήματα: "Everything! Very professional, great food"
Πλεονεκτήματα: "Nice experience."
Μειονεκτήματα: "Seats are not so comfortable. Crew is nice, but not too nice"
Πλεονεκτήματα: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Μειονεκτήματα: "Seats from JFK to Zurich were a little bit squeezed."
Πλεονεκτήματα: "Flight crew were great"
Μειονεκτήματα: "In flight entertainment was Byzantine"
Πλεονεκτήματα: "All staff of Swiss made you feel important."
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Clean, modern plane, friendly and attentive crew"
Μειονεκτήματα: "Cramped space in economy!"
Μειονεκτήματα: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Μειονεκτήματα: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Seats, food , entertainment."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Πλεονεκτήματα: "The punctuality."
Μειονεκτήματα: "The food was not up to the mark."
Πλεονεκτήματα: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Πλεονεκτήματα: "staff were very helpful"
Πλεονεκτήματα: "The food provided and the service was excellent."
Μειονεκτήματα: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."
Πλεονεκτήματα: "BEST FLIGHT OF MY LIFE"
Πλεονεκτήματα: "Good food, friendly staff"
Πλεονεκτήματα: "On time great crew. Free wine that is Swiss air."
Πλεονεκτήματα: "The crew was very attentive and friendly"
Μειονεκτήματα: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"
Πλεονεκτήματα: "The announcements were to the point and kept us from constantly getting interrupted, very much appreciate this. The crew was super friendly."
Μειονεκτήματα: "The overhead bins were packed, some people have to many peaces of luggage. They claim the space of others, no respect."
Μειονεκτήματα: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Πλεονεκτήματα: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Πλεονεκτήματα: "efficient boarding ang pre- boarding"
Μειονεκτήματα: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"
Πλεονεκτήματα: "Everything is excellent"
Πλεονεκτήματα: "Spacious and good food"
Πλεονεκτήματα: "The crew was lovely."
Μειονεκτήματα: "The seats were very cramped."
Μειονεκτήματα: "Narrow feeling seat"
Πλεονεκτήματα: "No delays at all. Couldn't ask for more."
Μειονεκτήματα: "Screaming babies."
Πλεονεκτήματα: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Μειονεκτήματα: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."