Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "nothing - service for the money was top notch"
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "The seats were great. The crew were very personable and accommodating."
Πλεονεκτήματα: "Boarding process was very quick."
Μειονεκτήματα: "Some sort of entertainment. There was nothing."
Πλεονεκτήματα: "Seats had tv monitor"
Μειονεκτήματα: "Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)"
Πλεονεκτήματα: "Not much, except that I got to Nashville."
Μειονεκτήματα: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"
Μειονεκτήματα: "I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable."
Πλεονεκτήματα: "The staff is friendly & helpful."
Μειονεκτήματα: "The flight left late from JFK & made me missed my connecting flight to Sofia. I ended stuck at the airport in London. They gave me a voucher for a light refreshment and while I was at the airport I observed a mouse coming out of a corner. This is the second time this year that British airways did this to me. I will never book a flight with them again! I have an ill family member who is waiting for me to get there. They have no respect for people’s time!!!"
Πλεονεκτήματα: "I appreciated the courteous crew and the blankets. I appreciate the safe trip."
Μειονεκτήματα: "Plane was delayed and I didn't like the $60 baggage check in fee. That's ridiculous. Airplane comfort in economy class is always medium. The main gripe is the $60 cost for the one suitcase."
Μειονεκτήματα: "2 Hours delay I lost my connection it took like 10 more hours to get to my destination I finally got to my destination my luggage was misiing today is Tuesday July 24th and I’m still waiting no luggage and dress with the same clothes since Sunday"
Πλεονεκτήματα: "Flight crew was very friendly."
Μειονεκτήματα: "They lost our luggage and then located in another country but wouldn't fly it out to us until 12 hours later. We could not stay in the airport that long with a toddler. Food was terrible, no breakfast provided and not even water provided on our connecting flight to vce."
Πλεονεκτήματα: "Comfy, but small seats. Good food, nice crew"
Μειονεκτήματα: "Small, old, buggy entertainment screen. Seats very narrow"
Μειονεκτήματα: "They cancel my flight the day before"
Πλεονεκτήματα: "The TV screens on the 747-400 had a lot of content built into it. Games, TV shows, music, movies, etc."
Μειονεκτήματα: "The food was decent. Good enough to get you through then flight. Not the airlines fault, bur the passenger next to me was a bigger gentleman so it was hard to stay comfortable for the entire flight."
Πλεονεκτήματα: "Great flight attendants"
Μειονεκτήματα: "Length of flight was long but there's nothing that can be done about it."
Μειονεκτήματα: "Very old entertainment system."
Πλεονεκτήματα: "Had a line of seats to stretch out"
Μειονεκτήματα: "Food was not good, coffee terrible"
Πλεονεκτήματα: "Great crew, good food, quiet flight, comfortable aircraft"
Πλεονεκτήματα: "We had more room and were comfortable for a long flight ny to London and back. All flight crew very nice to me and my 85 year old mother."
Μειονεκτήματα: "Not enough seats in waiting area in JFK gate"
Μειονεκτήματα: "Unable to book a seat in advance"
Μειονεκτήματα: "Boarding was a bit chaotic."
Μειονεκτήματα: "When I got to London British airways refused to board the plane that was originally scheduled to leave for Warsaw because there were not enough passengers. That happened twice. I was at the airport for over 12hrs and the airline didn't offer an explanation at all or even a food voucher. It was tortourous"
Μειονεκτήματα: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Μειονεκτήματα: "Very disappointed by the comfort of economy premium. Very!"
Πλεονεκτήματα: "Extremely pleasant crew!"
Μειονεκτήματα: "Very crowded flight and plane."
Πλεονεκτήματα: "Excellent service and amenities"
Πλεονεκτήματα: "Glass of wine"
Μειονεκτήματα: "Old plane - good horrible no are room"
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "The flight was a bit delayed. Overall a good experience!"
Μειονεκτήματα: "I'm still in New York airline canceled my vacation flight and still waiting for justfly .com this company is very unresponsive they haven't solved my problem jet I'm so upset"
Μειονεκτήματα: "We started out over 1 hour late. When we arrived in Heathrow we weren't able to take the aircraft to the gate, instead we had to wait for over 30 min for the bus to take us to the terminal which made me miss my connecting flight by minutes. Very frustrating"
Πλεονεκτήματα: "Pilot announcements"
Μειονεκτήματα: "Poor customer from flight attendants"
Πλεονεκτήματα: "Crew polite"
Μειονεκτήματα: "Boarding was chaotic"
Πλεονεκτήματα: "It was on time and transfer was easy"
Πλεονεκτήματα: "Nice cabin crew"
Μειονεκτήματα: "Old media system and plane"
Πλεονεκτήματα: "A lot of space for legs"
Πλεονεκτήματα: "Chair room"
Μειονεκτήματα: "No free food"
Πλεονεκτήματα: "The service was great"
Μειονεκτήματα: "Was given the wrong flight information. The email I received the day of the flight was incorrect and now I have no way of getting to Bergen until tomorrow. I am forced to spend the night in London. This is inexcusable."
Πλεονεκτήματα: "The airplane cabin needed attention for some cosmetic details (broken tray tables, worn bathroom fixtures), and time gained on a fast flight was eaten up by a long delay in landing, but the crew was courteous, professional, and very kind, especially for a few passengers who developed problems during the flight (a disabled mother whose toddler became unruly; an older women who suffered travel sickness), and the food was surprisingly tasty."
Μειονεκτήματα: "I never could figure out how to use the TV/entertainment monitor; there was a jam in the mechanism."
Πλεονεκτήματα: "I liked everything about the service."
Πλεονεκτήματα: "Crew was very nice."
Μειονεκτήματα: "Left hungry, hardly any breakfast. Small dinner portion."
Πλεονεκτήματα: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Μειονεκτήματα: "Long walk after departing. Desolate terminal."
Πλεονεκτήματα: "Fairly empty so lots of space"
Μειονεκτήματα: "The food was truly abysmal. No real breakfast either. The entertainment was in old, hard to see screens so not worth using."
Μειονεκτήματα: "The air in the airplane was very cold and no blankets were provided. The aircraft seemed very old. Small movie screens on the ceiling, too far away to watch movie."
Πλεονεκτήματα: "When I finally got on the flight."
Μειονεκτήματα: "That we were delayed overnight. Wrong plane with wrong crew. No communication to the passengers."
Μειονεκτήματα: "Seating was not comfortable."
Πλεονεκτήματα: "Took off and landed on time. Very decent plane food."
Μειονεκτήματα: "Lay flat beds in business are not terrific."