Μειονεκτήματα: "The pilot take off, navigation in the air, and landing were horrible ."
Μειονεκτήματα: "So uncomfortable with tiny seats"
Πλεονεκτήματα: "Good flight, got home early."
Μειονεκτήματα: "Temperature of cabin was too cold. My feet were icy."
Πλεονεκτήματα: "Great crew. Good food. On time."
Μειονεκτήματα: "Delayed, seat didn’t recline"
Μειονεκτήματα: "Flight delay"
Πλεονεκτήματα: "On time, comfortable flight. Great crew and service."
Μειονεκτήματα: "Nothing. Everything was great."
Πλεονεκτήματα: "Seat comfort"
Μειονεκτήματα: "Lot of turbulence. Provided videos/entertainment without providing headphones"
Μειονεκτήματα: "Food is always bad."
Πλεονεκτήματα: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"
Μειονεκτήματα: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Πλεονεκτήματα: "The entertainment was nice."
Μειονεκτήματα: "If the screen wasn’t behind the seat. I could hear the tapping of the person behind me."
Πλεονεκτήματα: "Boarding was fast"
Μειονεκτήματα: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
Μειονεκτήματα: "Leg room was lacking."
Μειονεκτήματα: "Everything. Awful plane, seats and service"
Πλεονεκτήματα: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Μειονεκτήματα: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Μειονεκτήματα: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."
Πλεονεκτήματα: "Lots of snacks and drink service"
Μειονεκτήματα: "No electricity or tv or movies or WiFi"
Πλεονεκτήματα: "No air conditioning. Sat at the terminal in 95+weather, many elderly on the plane in hot weather. Attendants said oh well well at least your not in the back of the plane. Also intercom was set to blaring with a high pitched squealing sound."
Πλεονεκτήματα: "Everything on time, friendly and helpful attendants"
Μειονεκτήματα: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Πλεονεκτήματα: "Some of the cabin attendants were friendly and helpful. Others not so much."
Μειονεκτήματα: "Even in "world business class" the pods are very small and cramped and there is no room to put a carry on bag even something as small as a headphone box. Also the business class bathroom was very small, very disgustingly dirty when we boarded (someone tried to clean it a bit) and dirty and small throughout the flight. The bathroom does not have ventilation and the toilet basically does not have any liquid for flushing!"
Μειονεκτήματα: "Wouldn't let us check in til right before so our family was split all over the plane"
Πλεονεκτήματα: "Clean bathrooms and great refreshment choices"
Πλεονεκτήματα: "Everything. Pilots and crew"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I enjoyed the upholstery and comfort of the chairs."
Μειονεκτήματα: "I prefer to be made aware of delayed flights sooner than an hour before the flight. I would much rather wait in the comfort of home or a hotel over waiting in the airport."
Πλεονεκτήματα: "I liked getting home"
Μειονεκτήματα: "I didn’t like the delays without warning or any benefits at the end."
Πλεονεκτήματα: "Excellent flight, great crew, smooth throughout!"
Μειονεκτήματα: "Catering problem - no snacks!"
Πλεονεκτήματα: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Μειονεκτήματα: "Gate attendant was extraordinarily rude"
Μειονεκτήματα: "There was no gluten free snack option."
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "Crew very nice"
Πλεονεκτήματα: "Flight was on time, boarded quickly and efficiently. Staff were nice enough but all business."
Πλεονεκτήματα: "Friendly staff.."
Πλεονεκτήματα: "Free pretzels and drink"
Μειονεκτήματα: "Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable"
Πλεονεκτήματα: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Μειονεκτήματα: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "The fact that there were no delays!"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Μειονεκτήματα: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Μειονεκτήματα: "Delay from Seattle to pasco."
Πλεονεκτήματα: "Very nice employees. Coke, peanuts good."
Μειονεκτήματα: "Outgoing plane had tv screens, large, with good movie choices, but was an hour late. Returning, if you brought a phone, you can get an app. My phone is about four inches. No good movies. Seats even smaller on this "new plane." Deboarding chaos. Everyone unhappy. Hour late again."
Μειονεκτήματα: "It was a great flight. We got there earlier then arrive time. Thank You"
Πλεονεκτήματα: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"
Πλεονεκτήματα: "Bulkhead seats - logos legroom"
Μειονεκτήματα: "Very long boarding process - security checks and a long walk from connecting flight"
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Μειονεκτήματα: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."
Μειονεκτήματα: "First leg was delayed out of Belgrade so I missed the connection to Washington"
Πλεονεκτήματα: "Great service."
Μειονεκτήματα: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Seat 16 B was great"
Μειονεκτήματα: "It was a horrible experience. I was trying to check in a few hours before my flight, and my reservation just vanished. I was on the phone with VAYAMA twice, and both times they were extremely unhelpful and one of the times just very very rude! I will not be booking with Kayak again."
Πλεονεκτήματα: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Safe trip. Announcer had a radio voice."
Μειονεκτήματα: "Food was horrible. Service was scarce. Bathrooms were not the cleanest. Snacks were scarce and not appropriate. The tv screens were not too user friendly and programs would skip while showings."
Πλεονεκτήματα: "The service was excellent. The flight was on time. The crew was very friendly."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Μειονεκτήματα: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Μειονεκτήματα: "See first comment."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Πλεονεκτήματα: "The gluten free special meal was more imaginative than others I’ve had. No rice crackers wrapped in saran. Flight attendants very professional."
Μειονεκτήματα: "Flight seemed to drag on forever, but there’s not much the airline can do about that. Seats in economy were cramped."
Πλεονεκτήματα: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Μειονεκτήματα: "All good."
Μειονεκτήματα: "Air was stuffy."
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "On time flight with no problems"
Μειονεκτήματα: "Uncomfortable seats so hard to sleep during flight"
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Μειονεκτήματα: "Was assigned worst seat on plane. Engine vibration on seat back"
Πλεονεκτήματα: "Munich airport is great."
Μειονεκτήματα: "Flight was delayed. Mess in JFK airport"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew were marvelous. Thank you."
Μειονεκτήματα: "Nothing. All was good."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Πλεονεκτήματα: "The attendants, gate agents etc. were all very friendly, but professional. Plane was clean and on time. Not too many announcements over the PA system too! Your inflight movies, choices and other options were very good too."
Μειονεκτήματα: "When I flew to Frankfort, Aug. 5, they served me very good lactose free meals. I assumed the notation would be in my reservation and apply to the return flight from Munich on Aug. 20. Not true! The main courses both had cheese in them and the snack was awful! Some kind of chicken (? could have fooled me), in a tough dough. UGH! Couldn't figure out what was in it."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Μειονεκτήματα: "No special dish for kids food or atleast wasn't offered on the flight to us"
Πλεονεκτήματα: "crew, food, seat location, service."
Μειονεκτήματα: "Entertainment selections were limited."
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Movie selection, wine and food"
Μειονεκτήματα: "Crying babies - outside of the crew control"
Πλεονεκτήματα: "The whole experience was GREAT!"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "service was great"
Πλεονεκτήματα: "Taking off was good"
Μειονεκτήματα: "Landing was a little bit stressful. But still ok."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Nothing horrible experience"
Μειονεκτήματα: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"
Πλεονεκτήματα: "Boarding was quick, staff was kind and helpful."
Πλεονεκτήματα: "Overall Austrian was fine. Smaller plane and people were professional."
Μειονεκτήματα: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Πλεονεκτήματα: "Service was very good"
Μειονεκτήματα: "Food should be much better than this. Otherwise everything is ok."
Μειονεκτήματα: "Seating is extremely cramped"
Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Πλεονεκτήματα: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Μειονεκτήματα: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Μειονεκτήματα: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Πλεονεκτήματα: "Curious crew."
Μειονεκτήματα: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Μειονεκτήματα: "Seats very hard and uncomfortable in economy"
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Πλεονεκτήματα: "I like the food and servise"
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Πλεονεκτήματα: "I liked the abundant choices for entertainment and the comfortable seating."
Μειονεκτήματα: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Πλεονεκτήματα: "This is always a pleasant airline to travel with."
Μειονεκτήματα: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Μειονεκτήματα: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Μειονεκτήματα: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Πλεονεκτήματα: "I liked the crew on the flight."
Μειονεκτήματα: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Πλεονεκτήματα: "It was a very safe trip"
Μειονεκτήματα: "Small space in Economy class"
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Μειονεκτήματα: "Not enough room in the seat"
Πλεονεκτήματα: "The service. Very attentive staff."
Μειονεκτήματα: "Hot meal was awful"
Πλεονεκτήματα: "Flt was great - service was great"
Μειονεκτήματα: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Μειονεκτήματα: "A poor choice of video/film/documentaries. Limited and uninteresting."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Πλεονεκτήματα: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Μειονεκτήματα: "nothing I didn't like"
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Πλεονεκτήματα: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Μειονεκτήματα: "Transit time through Vienna was particularly frustrating."
Πλεονεκτήματα: "Professional and friendly staff"
Μειονεκτήματα: "Outdated interior, media interface"
Πλεονεκτήματα: "My flight from Vienna to Warsaw was fine."
Μειονεκτήματα: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Πλεονεκτήματα: "Everything was excellent!"
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Μειονεκτήματα: "economy class eats sold as business class !!! very poor and cheap strategy --"
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Πλεονεκτήματα: "Seats, crew, nice plane"
Μειονεκτήματα: "Delayed flight. Random boarding,"
Πλεονεκτήματα: "Good food, nice crew, nice screen, new plane"
Πλεονεκτήματα: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Πλεονεκτήματα: "Staff was friendly and the flight was pleasant."
Πλεονεκτήματα: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Μειονεκτήματα: "Unprofessional very, very!"
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "The female attendants were nice."
Μειονεκτήματα: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Μειονεκτήματα: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Πλεονεκτήματα: "It was fast and comfortable"
Πλεονεκτήματα: "Finnair is the best!"
Μειονεκτήματα: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"
Πλεονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Μειονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Πλεονεκτήματα: "Crew was great and welcoming"
Μειονεκτήματα: "Some features on screen did not work, also seat handle wasnt possible to lower"
Πλεονεκτήματα: "I liked the window seat."
Μειονεκτήματα: "They didn’t talk much about the landing card."
Μειονεκτήματα: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Πλεονεκτήματα: "Hi enjoy the trip"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Μειονεκτήματα: "I wish there was a bigger choice of classical music in the entertainment program."
Μειονεκτήματα: "Staff wasn’t helpful and gave false information"
Πλεονεκτήματα: "The friendly crew, and quiet cabin"
Μειονεκτήματα: "The food was too Finnish."
Πλεονεκτήματα: "UNCOMFORTABLE BED AND SERVICE"
Μειονεκτήματα: "BED, DRINKS"
Μειονεκτήματα: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."
Πλεονεκτήματα: "It was comfortable and smooth."
Μειονεκτήματα: "It was all good."
Πλεονεκτήματα: "Was great on the way to Helsinki and extremely poor on the return trip."
Μειονεκτήματα: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"
Πλεονεκτήματα: "Friendly service, clean airplane, great food."
Μειονεκτήματα: "No leg room in economy. Worse then United and American Airlines!"
Μειονεκτήματα: "Nice flight, nice crew"
Πλεονεκτήματα: "The flight was very fast, boarding and getting off were fast and convenient. They had a new Korean movie that I've been wanting to see but didn't expect would be offered on an airline, so that was great!"
Μειονεκτήματα: "The crew seemed quite stressed, when I asked to store my wedding dress in the crew closet they were very short with me, which made me feel really guilty about it, as the stewardess obviously thought I was very troublesome, but they did allow it. The food was quite bland. The entertainment was much more limited than most international flight lines."
Μειονεκτήματα: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."
Πλεονεκτήματα: "Great gate and in-cabin crew. LOVED this flight."
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "The gluten free meal was pretty bad."
Πλεονεκτήματα: "Crew service is excellent"
Μειονεκτήματα: "Sitting in the cramped economy seats was a 9 hour torture"
Μειονεκτήματα: "Crew wasn't attentive. Seats were small."
Μειονεκτήματα: "not enough foam in padding, cheap seat bottoms"
Πλεονεκτήματα: "Yes, in general I like American Airlines so I was happy with flight in general"
Πλεονεκτήματα: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Μειονεκτήματα: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Μειονεκτήματα: "the flight was 2 hours delayed."
Πλεονεκτήματα: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Μειονεκτήματα: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."
Μειονεκτήματα: "A very very small plane. Cold staff"
Πλεονεκτήματα: "Good food, two hot meals."
Μειονεκτήματα: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."
Πλεονεκτήματα: "Blueberry juice!"
Μειονεκτήματα: "No food."
Πλεονεκτήματα: "Perhaps that we eventually got there and that the plane did not crash"
Μειονεκτήματα: "This flight was delayed 5 and a half hours and did not arrive into Chicago until almost midnight."
Πλεονεκτήματα: "Great service, great food, and comfortable seats."
Μειονεκτήματα: "There is no wi-fi There is no possibility to charge your mobile"
Πλεονεκτήματα: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Μειονεκτήματα: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."
Μειονεκτήματα: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Πλεονεκτήματα: "Staff as always is polite"
Μειονεκτήματα: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."
Πλεονεκτήματα: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Μειονεκτήματα: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Πλεονεκτήματα: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."
Πλεονεκτήματα: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"
Πλεονεκτήματα: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Πλεονεκτήματα: "Crew was nice and boarding was on time"
Μειονεκτήματα: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Πλεονεκτήματα: "The crew was friendlier than on the other airlines we took on our trip. The seats were cramped (coming from someone average height) and the middle and window seats have a combined under the seat compartment so you don't feel like you have personal space. I wish the breakfast was more substantial, but other than that it was a wonderful flight and I would definitely take it again!"
Πλεονεκτήματα: "About the only positive was that the plane left on time and arrived on time."
Μειονεκτήματα: "Checking luggage was a nightmare. I stood well over an hour in line. We barely made the flight, and afterwards our luggage was lost, and it still has not been found. The wheelchair that I had ordered for my travelling companion was not there, either at Manchester or Philadelphia. The seats that I had reserved were given away to someone else. Whilst the plane flight itself was okay, the airport experiences on either end were miserable."
Πλεονεκτήματα: "On the way home i was awake for the whole flight, and found it to be quite good. Had trouble choosing my seat from early check in bit what I got was good. Good good, service great, clean and comfortable."
Πλεονεκτήματα: "It was a new plane."
Μειονεκτήματα: "Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat."
Πλεονεκτήματα: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."
Πλεονεκτήματα: "No complaints."
Πλεονεκτήματα: "Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable."
Μειονεκτήματα: "I can’t think of anything to improve on."
Μειονεκτήματα: "no peanuts?"
Πλεονεκτήματα: "The flights and food were good. no problems there."
Μειονεκτήματα: "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."
Πλεονεκτήματα: "On time. Arrive early. Smooth flight and landing."
Μειονεκτήματα: "More meal options. Only chicken for dinner. I’m vegetarian."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."
Μειονεκτήματα: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."
Πλεονεκτήματα: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."
Μειονεκτήματα: "Noise in aircraft. Transit time between flights was too short."
Μειονεκτήματα: "More room. Not losing our luggage at the end."
Πλεονεκτήματα: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Μειονεκτήματα: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"
Μειονεκτήματα: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Μειονεκτήματα: "Landing was hard but that is always the case."
Πλεονεκτήματα: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Μειονεκτήματα: "Having to pay extra for normal legroom"
Μειονεκτήματα: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"
Μειονεκτήματα: "When I booked the flight, it did not say that I was not allowed to check any bags. My wife and I had one each, and it costed us €140 total to bring the luggage. If I had known there was a slightly more expensive ticket that would have allowed us to check a luggage each, I would of course have chosen that. Very poor information provided."
Μειονεκτήματα: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."
Μειονεκτήματα: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."
Πλεονεκτήματα: "Excellent all around. Super smooth, friendly and fast!!"
Πλεονεκτήματα: "The comfort and technology on the aircraft."
Πλεονεκτήματα: "Movie selection Staff Food"
Μειονεκτήματα: "Drinks were expensive"
Πλεονεκτήματα: "I liked that boarding and take off went smoothly. The cabin crew was extremely nice and always was there when you need something!"
Μειονεκτήματα: "There was no snack served."
Πλεονεκτήματα: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Πλεονεκτήματα: "Punctual and very cordial staff."
Πλεονεκτήματα: "I am pleased we landed."
Μειονεκτήματα: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."
Πλεονεκτήματα: "service was good"
Μειονεκτήματα: "The plane was full. Sets in economy were very small."
Πλεονεκτήματα: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Μειονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Water and beer paying"
Πλεονεκτήματα: "Friendly crew. First meal was good."
Μειονεκτήματα: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."
Μειονεκτήματα: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"
Μειονεκτήματα: "Almost absent crew And almost no service. Made flight with United and with United connection. SAS lost my connection, told ME I canceled my reservation. What a mess that was! I could also not reserve any seats online because flight was partner united flight and neither airline would allow me to choose seats."
Μειονεκτήματα: "Delay after delay. Screaming kid"
Μειονεκτήματα: "Long connection"
Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."
Πλεονεκτήματα: "Ground crew was very helpful and flight was comfortable."
Πλεονεκτήματα: "SAS is the best airlines !!"
Πλεονεκτήματα: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Μειονεκτήματα: "On the domestic flight you only got a drink."
Πλεονεκτήματα: "Clean and good food."
Μειονεκτήματα: "It was a fine flight. Nothing to worry about. I liked it."
Πλεονεκτήματα: "I would have like to have more options and live news an sporting activities on the flight."
Πλεονεκτήματα: "Great flight all went well,"
Πλεονεκτήματα: "Great food, smooth trip"
Μειονεκτήματα: "Could use bigger movie selection"
Πλεονεκτήματα: "connection was easy and quick"
Μειονεκτήματα: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Πλεονεκτήματα: "The biz class seat and bed"
Μειονεκτήματα: "The olives in the salad."
Μειονεκτήματα: "My suitcase was never put on my flight from LAX - ARN, despite checking in 24 hours early and arriving at baggage drop 2.5 hours before my flight. I still have not received my suitcase in Helsinki, and they can't seem to locate it. I am on vacation in Finland and have no clothes, medicine, or toiletries and everyone at SAS and baggage claim have been very unhelpful."
Πλεονεκτήματα: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Μειονεκτήματα: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."
Πλεονεκτήματα: "The seats were comfortable and the leg room was enough. Nice selection of music and movies."
Μειονεκτήματα: "My luggage was ripped open. The suitcase is damaged. Alcoholic drinks are not free(even on the international flight, which I never experienced). Trays with food stay forever on your table( slow service).on The 7hour long international flight you can hardly sleep because the food is at the awkward times and it's not cleaned up in forever afterwards. Not very friendly crew."
Πλεονεκτήματα: "We had 1 hour delay from Goteborg to Stockholm. When we arrived at Stocholm we had only 15 minutes for the next flight. I had to run 05. mile from Terminal to Terminal 5 to catch the next flight. I almost got heart attack due to stress and running. When I arrived at the gate the flight from Stockholm to Tampere had also 30 minutes delay. So unecessary stress and sweating and worrying.."
Μειονεκτήματα: "The scheduling"
Πλεονεκτήματα: "Lucky is the passenger to get onboard a new SAS plane! Cleanliness aside. The built in phone chargers to the tele is genius. Nice to land fully charged!"
Μειονεκτήματα: "I didn't like that they interrupted programming to announce they were walking on board shopping through the cabins. They did this twice! Really unnecessary!"
Πλεονεκτήματα: "Loved the new, roomy interiors!"
Μειονεκτήματα: "I know this is petty, but many major airlines allow you to watch your movie all the way to landing. It's an annoyance to be cut off before your program ends, but not crucial. Second, the planes was freezing from start to finish with staff removing blankets and pillows upon take off and landing. I understand the safety concerns, but I jr to leave on my hoodie."