Μειονεκτήματα: "1 hour delay in departure from Lisbon"
Μειονεκτήματα: "People could have helped"
Πλεονεκτήματα: "Friendly staff and smooth boarding process."
Μειονεκτήματα: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."
Πλεονεκτήματα: "Crew was amazing!!!"
Μειονεκτήματα: "The onboard entertainment"
Πλεονεκτήματα: "Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious."
Πλεονεκτήματα: "Friendly crew, decent food, and solid entertainment."
Μειονεκτήματα: "Economy seating was very cramped, even for me at 5’5”. The plane didn’t have WiFi, which is unacceptable in 2018."
Πλεονεκτήματα: "Crew very friendly"
Μειονεκτήματα: "No free coffee."
Πλεονεκτήματα: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Μειονεκτήματα: "Delays! Delays! Delays!!"
Πλεονεκτήματα: "Left and arrived on time. Bag travelled free."
Μειονεκτήματα: "No legroom for tall people. Stuffy cabin."
Πλεονεκτήματα: "It was a short flight"
Μειονεκτήματα: "There is a charge for beverage service."
Πλεονεκτήματα: "Flight was safe. Pilots did fine job."
Μειονεκτήματα: "Plane was filthy. Crew did not collect rubbish throughout the flight except once immediately after each meal service. I went to the back to throw away my and my seat mate's rubbish, bins were overflowing and untidy. seemed to put out crew members when I asked for a cup with ice."
Μειονεκτήματα: "Very old entertainment system."
Πλεονεκτήματα: "They gave you anything u needed"
Πλεονεκτήματα: "Long haul service and food has improved but service is still kinda ‘cold’. Cabin crew still wears a frown most of the time."
Μειονεκτήματα: "The reclining mechanism is not user friendly whereby the chair does not recline smoothly. Unfortunately it falls too quickly and not allow the passenger in the back row to get out of the way. a must thing to improve."
Πλεονεκτήματα: "Large plane operated by Iberia"
Μειονεκτήματα: "Uninspiring food"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Quick n easy"
Μειονεκτήματα: "No complimentary snack or even water."
Μειονεκτήματα: "They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come."
Πλεονεκτήματα: "polite crew"
Μειονεκτήματα: "old plane, old entertainment systems, no updates"
Πλεονεκτήματα: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Μειονεκτήματα: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Πλεονεκτήματα: "20 minutes late taking off and made up a few minutes. They had run out of sandwiches that we liked so we didn't bother with buying food all in all I'm so food so so trip"
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "The airline is very mechanical Customer service in non personal and robotic"
Μειονεκτήματα: "definitely a significant downgrade from my first flight from dallas to london. this flight from london to bangalore was outdated, with old entertainment systems, no usb connection, no snacks available. also we were shuttled from the boarding area on a crowded bus to the plan and had to climb several stairs with our heavy handbaggage up to enter the plane. crew was ok, nothing special. i've traveled british airways quite a few times from the USA via London to India and always notice the downgrade on the flight to India."
Πλεονεκτήματα: "My seat was comfortable, with good head and neck support."
Μειονεκτήματα: "BA doesn't allow guitars as carry ins, unlike most every other overseas carrier. That's a major negative for me, and I've spread the word to other musicians who will avoid the company. Terrible policy."
Πλεονεκτήματα: "The food on the flight was good and the wheelchair assistance was good too."
Μειονεκτήματα: "Old plane both ways, small seat no electric outlets just all round old"
Πλεονεκτήματα: "Everything; crew was accommodating and friendly; food was good; crew offered liquid refreshments throughout the flight; crew demonstrated concern for our comfort."
Μειονεκτήματα: "Nothing; everything was excellent"
Πλεονεκτήματα: "Friendly attendants."
Πλεονεκτήματα: "I love the bins by the side of the Airbus, and for an economy seat there was a good amount of leg room."
Πλεονεκτήματα: "The crew was great & the food was good. Service was good."
Μειονεκτήματα: "BA doesn’t let you reserve seats when you book your flights, even for business class, never heard of that with any other airline, that’s just not right when you are spending so much money. Luckily for me the seat next to me was vacant, hence it was fine, otherwise it would have been very uncomfortable as it is a little too tight. on the 777 having 8 seats in a row is a tight space even with all the configuration."
Πλεονεκτήματα: "The entertainment on the plane was plentiful. The overall comfort was superb. The staff was very kind."
Μειονεκτήματα: "Everything was pretty enjoyable, however, the food really needs to step up. The food at business class lounge and on the plane were below average comparatively to other airlines and their business class offerings."
Πλεονεκτήματα: "Pilot announcements"
Μειονεκτήματα: "Poor customer from flight attendants"
Μειονεκτήματα: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "No snack for the flight"
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Polite and friendly crew, comfortable seat and plane."
Μειονεκτήματα: "Food was awful! In a 7:30 hour flight just one small meal and one bar for breakfast! They ran out of tomato juice the first round and there was only one round of drinks in the whole flight!!"
Πλεονεκτήματα: "I liked how quick it was."
Μειονεκτήματα: "It was odd going from the terminal, down two flights of stairs, out into a wry crowded bus to the plane. Then the people unloading out bags took close to an hour and kept switching baggage carousels and confusing everyone."
Πλεονεκτήματα: "Leaving in a timely manner."
Μειονεκτήματα: "Poor leg room."
Πλεονεκτήματα: "Comfortable seating"
Μειονεκτήματα: "No beverage service."
Μειονεκτήματα: "They were awful"
Πλεονεκτήματα: "Quick flight."
Μειονεκτήματα: "Flight was delayed, plane didn't take off for a long time after boarding."
Πλεονεκτήματα: "The staff is friendly and were genuinely doing their best withwhat they had"
Μειονεκτήματα: "The check in / baggage drop off took too long. There were only two workers in that section and for maybe arpund 10-20 mins there was only 1 person helping everyone. It was very frustrating, esp when there were 3 people working in the world club section when that line has fewer people in the first place. I suggest having the world club staff taking some of the regular customers and alternating with the world club members"
Πλεονεκτήματα: "Quiet and peaceful."
Πλεονεκτήματα: "Like the direct flight."
Μειονεκτήματα: "Didn't like the 2 hour layover."
Μειονεκτήματα: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"
Πλεονεκτήματα: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Μειονεκτήματα: "It was very hot on the plane most of the flight which was rather uncomfortable."
Πλεονεκτήματα: "The TV and Movie options were good. The food was good too. The staff was very attentive."
Μειονεκτήματα: "My luggage was misplaced, but I got it delivered to my house by Wednesday evening."
Πλεονεκτήματα: "Everything above was very good."