Πλεονεκτήματα: "Business class upgrade"
Μειονεκτήματα: "Sitting in window next time"
Πλεονεκτήματα: "Nice people"
Μειονεκτήματα: "Some games for kids"
Πλεονεκτήματα: "Comfortable and Clean"
Πλεονεκτήματα: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Μειονεκτήματα: "Everything was pleasant....I wouldn’t change anything."
Πλεονεκτήματα: "fast boarding"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew were nice and the service very good. The layover was short."
Μειονεκτήματα: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."
Πλεονεκτήματα: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."
Πλεονεκτήματα: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Μειονεκτήματα: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Μειονεκτήματα: "The fly was a little late."
Πλεονεκτήματα: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Μειονεκτήματα: "More leg room."
Πλεονεκτήματα: "The crew was excellent and the seats are v comfortable"
Μειονεκτήματα: "I cant really think of anything"
Πλεονεκτήματα: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Πλεονεκτήματα: "flight on time-good sevice including food tha I ordered in advance and all my luggage arrived."
Μειονεκτήματα: "Lufthansa’s service counter in Munich was helpful with locating baggage and unfamiliar with transit rules."
Μειονεκτήματα: "We were unable to fly this trip due to United cancelling our flight."
Πλεονεκτήματα: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Πλεονεκτήματα: "airplane comfortable"
Μειονεκτήματα: "luggages were split and still lost can not find at the mean time"
Πλεονεκτήματα: "Tout était impeccable."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Good staff and food."
Μειονεκτήματα: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Πλεονεκτήματα: "All aspects except for boarding and transferring ticket..."
Μειονεκτήματα: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."
Πλεονεκτήματα: "Service, food, and entertainment was great!"
Πλεονεκτήματα: "Our family was able to all sit together, even though we were not able to select our seats."
Μειονεκτήματα: "I wasn’t able to select my seats when booking the flight, but they put us all t"
Πλεονεκτήματα: "I loved flying with Lufthansa , amazing airline"
Πλεονεκτήματα: "Excellent service by amazing crew"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."
Πλεονεκτήματα: "Flight attendants very nice and efficient"
Πλεονεκτήματα: "Same as above."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Flight attendants, food, drinks and space."
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "There isn't much leg room."
Πλεονεκτήματα: "Lufthansa over Thomas Cook any day"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "I had problem with my ears - they were stopped and were hurting me badly. I approached first stewardess, she was very unpleasant and she told me that I had to go to the back of the plane, the one in the back of the plane was unpleasant too, she told me she was out of nose drops, did not offer me any additional assistance and told me I better consider not traveling if I have ear problem. Very poor service."
Πλεονεκτήματα: "Lufthansa was really comfertable company, really good price and i'd so much."
Πλεονεκτήματα: "Same for all flights"
Πλεονεκτήματα: "The crew made this flight in my experience. The crew was very professional and quick to respond."
Μειονεκτήματα: "The late boarding due to technical and mechanical problems at the airport Lufthansa gate."
Πλεονεκτήματα: "Premium economy seats, also premium economy is located very well in front of the plane."
Μειονεκτήματα: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."
Πλεονεκτήματα: "Clean space, friendly crew"
Πλεονεκτήματα: "direct flight"
Μειονεκτήματα: "only one type of food offered. presented in a rude way."
Πλεονεκτήματα: "First meal was great, second meal was just ok. Seats felt a little cramped for an international flight."
Μειονεκτήματα: "Boarding felt like a disorderly free-for-all with people making two competing lines that had to eventually merge. Designating a clear queue would probably not only speed things up, but would improve passenger happiness. You could literally draw a stripe on the floor for each entrance."
Πλεονεκτήματα: "Great crew members, service, and flight."
Μειονεκτήματα: "Seat (43A) in economy class in Airbus 330 is not great for oversea flight unlike I flew in LH 747-400 in the past, it does not fit 6+ ft tall people. I could not stretch my legs at all. My knee keep hitting next seat at front of me. Hello Lufthansa, are you listening?"
Πλεονεκτήματα: "Very friendly crew"
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "Food was amazing"
Μειονεκτήματα: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Μειονεκτήματα: "The plane was delayed but having a hot meal was A nice surprise."
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "Staff recognized that there were too many people in the bag drop line and added more agents."
Μειονεκτήματα: "We didn't get the drinks we asked for, but we didn't complain. We could probably have sorted it out."
Μειονεκτήματα: "Food, not in time."
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Μειονεκτήματα: "Boarding to international destinations still done with remote stands even under torrential rain."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Good planes. Kosher food was awful. No entertainment."
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The changes in gates"
Πλεονεκτήματα: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Μειονεκτήματα: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Πλεονεκτήματα: "Surprised to have food."
Μειονεκτήματα: "Plane was very hot boarding. Here was not organized boarding."
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Πλεονεκτήματα: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "fare & connection time"
Μειονεκτήματα: "Check in opens 2 hours before the flight"
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Πλεονεκτήματα: "Nothing particularly."
Μειονεκτήματα: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."
Μειονεκτήματα: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Πλεονεκτήματα: "Great service ,very fast"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Boarding is a zoo. Boarding by row is faster."
Πλεονεκτήματα: "No complaints."
Πλεονεκτήματα: "I liked the service and the food"
Μειονεκτήματα: "The lack of movie choices"
Μειονεκτήματα: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."
Πλεονεκτήματα: "that there was a water and a blanket on each seat!"
Μειονεκτήματα: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."
Πλεονεκτήματα: "The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process."
Μειονεκτήματα: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Πλεονεκτήματα: "Boarding was easy, flight was smooth and on time."
Μειονεκτήματα: "Seats were snug, granted we had the less expensive tickets."
Μειονεκτήματα: "Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass."
Πλεονεκτήματα: "On time travel. Check In Staff were kind and engaging."
Μειονεκτήματα: "On flight staff were minimally attentive. Food was mediocre."
Μειονεκτήματα: "Don't remember this flight"
Πλεονεκτήματα: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Μειονεκτήματα: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."
Μειονεκτήματα: "Not a thing"
Πλεονεκτήματα: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."
Πλεονεκτήματα: "On time, great customer service and great food."
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Audio quality not great"
Μειονεκτήματα: "I had a middle seat."
Πλεονεκτήματα: "Boarding was smooth, luggage came out quickly."
Μειονεκτήματα: "No entertainment, only coffee and tea served."
Πλεονεκτήματα: "Very helpful staff."
Πλεονεκτήματα: "Timely & helpful"
Μειονεκτήματα: "I would like more checked baggage allowance."
Πλεονεκτήματα: "I slept the whole way through"
Πλεονεκτήματα: "Not full. Kind crew."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "Didn’t have veggies good on board"
Πλεονεκτήματα: "The airline staff were so positive and friendly. Really made the long trip easier."
Μειονεκτήματα: "Should at least serve some water"
Πλεονεκτήματα: "Power in the seats!"
Μειονεκτήματα: "That plane was so hot!"
Πλεονεκτήματα: "First time using SAS and very pleasant trip"
Πλεονεκτήματα: "They were very accommodating to alternate diets. All staff were very friendly and helpful"
Πλεονεκτήματα: "Seat room good. Food very good. Flight attendants excellent."
Μειονεκτήματα: "Nothing comes to mind at this time."
Πλεονεκτήματα: "service was good"
Μειονεκτήματα: "The plane was full. Sets in economy were very small."
Μειονεκτήματα: "Water and beer paying"
Μειονεκτήματα: "The flight arrived an hour late."
Μειονεκτήματα: "They charge me €70 for my bag and it should have been free!!"
Πλεονεκτήματα: "The crew was lovely"
Μειονεκτήματα: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"
Πλεονεκτήματα: "Smooth flight with friendly crew"
Μειονεκτήματα: "Small plane"
Μειονεκτήματα: "Small and tight seats."
Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"
Πλεονεκτήματα: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Μειονεκτήματα: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."
Πλεονεκτήματα: "Great service overall. Will definitely use again!"
Πλεονεκτήματα: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"
Μειονεκτήματα: "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."
Μειονεκτήματα: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."
Πλεονεκτήματα: "I would have like to have more options and live news an sporting activities on the flight."
Πλεονεκτήματα: "Flight was fine, service good, and our seat choice excellent."
Μειονεκτήματα: "We left an iPad on board in Copenhagen and found that there was no way to inform SAS!"
Πλεονεκτήματα: "We were in coach and it was comfortable and the food was good. The crew was helpful and pleasant. Entertainment options were great."
Μειονεκτήματα: "I have never been on a trans-Atlantic flight before that did not include wine and liquor! Surprising."
Πλεονεκτήματα: "Small but very efficient airport Pilot actually flew lo for a period of time to enjoy the view of a Russian village and fjords and glacier"
Πλεονεκτήματα: "The lie-flat seats were just great ."
Μειονεκτήματα: "Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class."
Πλεονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Μειονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Πλεονεκτήματα: "Crew is amazing"
Πλεονεκτήματα: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Μειονεκτήματα: "Only the other trip by air with Finair"
Πλεονεκτήματα: "Crew was great and welcoming"
Μειονεκτήματα: "Some features on screen did not work, also seat handle wasnt possible to lower"
Πλεονεκτήματα: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Μειονεκτήματα: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Μειονεκτήματα: "Things were very scratched"
Μειονεκτήματα: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."
Πλεονεκτήματα: "I enjoy my flight"
Μειονεκτήματα: "Again no complains"
Πλεονεκτήματα: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"
Πλεονεκτήματα: "I got an extra blanket."
Μειονεκτήματα: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Πλεονεκτήματα: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Μειονεκτήματα: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"
Πλεονεκτήματα: "The friendly crew, and quiet cabin"
Μειονεκτήματα: "The food was too Finnish."
Μειονεκτήματα: "They have no charging points for the phone"
Μειονεκτήματα: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."
Πλεονεκτήματα: "It was comfortable and smooth."
Μειονεκτήματα: "It was all good."
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "The plane was good, the flight time was nice, just 9.5 hours."
Μειονεκτήματα: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."
Πλεονεκτήματα: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"
Πλεονεκτήματα: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."
Πλεονεκτήματα: "Great crew and discovered blueberry juice."
Μειονεκτήματα: "The entertainment kept shutting off, and the crew had to reset it about 5 times. They were very apologetic, and kept trying until finally getting it fixed."
Μειονεκτήματα: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"
Πλεονεκτήματα: "Crew service is excellent"
Μειονεκτήματα: "Sitting in the cramped economy seats was a 9 hour torture"
Μειονεκτήματα: "Crew wasn't attentive. Seats were small."
Πλεονεκτήματα: "Service was exquisite"
Μειονεκτήματα: "No wifi"
Μειονεκτήματα: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Πλεονεκτήματα: "Yes, in general I like American Airlines so I was happy with flight in general"
Πλεονεκτήματα: "The flight overall was okey. Pleasant crew."
Μειονεκτήματα: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Πλεονεκτήματα: "Everything, but especially the calming atmosphere with beautiful Spanish music playing while we were airing to take off."
Πλεονεκτήματα: "Everything was great. They made a nine hour flight actually enjoyable."
Πλεονεκτήματα: "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."
Πλεονεκτήματα: "On time , excellent service"
Μειονεκτήματα: "There is no wi-fi There is no possibility to charge your mobile"
Πλεονεκτήματα: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"
Πλεονεκτήματα: "crew, food"
Μειονεκτήματα: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Πλεονεκτήματα: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"
Πλεονεκτήματα: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."
Μειονεκτήματα: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."
Μειονεκτήματα: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Μειονεκτήματα: "Don't understand why they do not open to get the seat until 36 hours ago. Our family of 4 got scattered all over; the agent was not at all helpful -- they seemed bitter about their working condition and the fact that they had to deal with dissatisfied customers. I talked to the supervisor and we were finally able to sit together just because a party of 4 did not show up. I am not at all happy with the AA for their stupid rule."
Πλεονεκτήματα: "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"
Πλεονεκτήματα: "It was a comfortable, professionally (British Airways) managed flight at a good price."
Πλεονεκτήματα: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Μειονεκτήματα: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."
Πλεονεκτήματα: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Πλεονεκτήματα: "Arrived on time. Smooth flight."
Μειονεκτήματα: "Nothing really."
Μειονεκτήματα: "The movies shown were not great and there were no TV screens in the headrests. Also, you have to pay for soda. Only coffee, tea, and blueberry juice is complementary. Our bags were also lost on this flight, or never made the connection from our previous flight."
Πλεονεκτήματα: "Everything was fantastic! I was upgraded to first class for the first time in my life so that was an added bonus. The crew were great, extremely friendly and attentive. Overall good experience."