Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Μειονεκτήματα: "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Πλεονεκτήματα: "Smooth journey"
Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
Μειονεκτήματα: "The seat backs are hard and there is very little knee room"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "Nice aircraft , excellent crew"
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Πλεονεκτήματα: "Great food and drink."
Μειονεκτήματα: "So cramped!"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Πλεονεκτήματα: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Μειονεκτήματα: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Μειονεκτήματα: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Μειονεκτήματα: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Πλεονεκτήματα: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Μειονεκτήματα: "No entertainment. No power jacks."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Crew was very nice and the plane was comfortable"
Μειονεκτήματα: "There were no outlets nor entertainment, and boarding was a little long"
Πλεονεκτήματα: "Very kind and helpful crew"
Μειονεκτήματα: "Boarding process with a wheel chair passenger should be better organized"
Πλεονεκτήματα: "Leather seats and plenty of leg room. Flight was on time."
Μειονεκτήματα: "Basic seats and late fligjt"
Μειονεκτήματα: "Flight was 2 hours late"
Πλεονεκτήματα: "I couldn't tell you. They were basically non existent."
Μειονεκτήματα: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Μειονεκτήματα: "Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic."
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "The crew was nice, and the flight was quick and painless."
Μειονεκτήματα: "The seats didn’t recline so it was a bit uncomfortable"
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Flight was delayed by an hour."
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "One of the toilets was out of order"
Πλεονεκτήματα: "The captain"
Μειονεκτήματα: "Staff. Landing - it felt too steep."
Πλεονεκτήματα: "Food and crew were excellent"
Μειονεκτήματα: "8 hours in the air."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Everything was wonderful, even the weather"
Πλεονεκτήματα: "Fast flight"
Μειονεκτήματα: "Standing around 30 minutes in gate before boarding."
Πλεονεκτήματα: "Great crew and captain. Great communication skills and clear instructions"
Μειονεκτήματα: "Plane delayed 3 hours"
Μειονεκτήματα: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Πλεονεκτήματα: "I liked the price of my flight."
Μειονεκτήματα: "The flight was delayed over an hour and there was no update on the app to indicate it. A lot of time wasted waiting in the airport and a very late arrival in Manchester."
Πλεονεκτήματα: "Flight was on time. Boarding was super smooth. Staff was lovely. Nothing to complain about!! I was worried because I had three kids and I had heard horror stories about the airline being super strict about the size of carry-on luggage but everything was fine! They didn’t ask us to check in our bags or to pay any additional Fees. I was so happy! It was easy peasy!"
Μειονεκτήματα: "Everything was perfect. There was a dad who kept yelling at his kid in Serbia’s-Croatian but that had nothing to do with the airline."
Μειονεκτήματα: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"
Πλεονεκτήματα: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Μειονεκτήματα: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Πλεονεκτήματα: "Check in was super friendly and efficient. Cabin crew also great."
Μειονεκτήματα: "Seats and leg room v small. But overall great."
Πλεονεκτήματα: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Μειονεκτήματα: "Single bag policy is unnecessary, it only creates discomfort in the experience with easy jet."
Πλεονεκτήματα: "The fares are extremely affordable."
Μειονεκτήματα: "The high luggage fee."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "The service was unpleasent, i didnt like that you oversell the flight and make me wait to have a seat. Really bad!!"
Μειονεκτήματα: "Rude boarding crew."
Μειονεκτήματα: "I was charged for my carry on luggage from the UK to Israel, despite the fact that this was the same bag that I boarded the first leg from Israel to the UK. Secondly, many of the other passengers had several bags, bigger bags, prams, hat cases, etc. I felt that i was chosen at random, and that the rule is not applied equally."
Μειονεκτήματα: "The flight was 3 hours late and we given terrible information, then hey gave us vouchers for food of a paltry €4.50 each!"
Πλεονεκτήματα: "late one hour."
Πλεονεκτήματα: "No problems"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Late for return and arrival flight"
Πλεονεκτήματα: "Price. Professional approach."
Μειονεκτήματα: "Bags not included into price. Needs better clarification."
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "In flight meal had to be pre purchased , did not know and had no option to"
Μειονεκτήματα: "Before entering flight we were requested to keep bags in the carry on. This information could have been delivered when making first check in! Lack of courteous manners."
Μειονεκτήματα: "Not very good boarding staff"
Μειονεκτήματα: "Delayed over 2 hours"
Μειονεκτήματα: "I didn't like that there was only an allowance of 1 carry on bag and need to pay for a purse or backpack. The universal carry on policy is a carry on suitcase and a purse or something small you can fit under your seat. I think that information should be told to customers before they buy their tickets since this goes against what most people know about the carry on policy."
Μειονεκτήματα: "The flight was an hour and a fourth-five late for a 1:15 minutes flight. we got to the airport 30 minutes before the scheduled flight (2 hours before the departure) and they wouldn't let me check in."
Μειονεκτήματα: "Basic low-fare, no frills flight."
Μειονεκτήματα: "They are so ridiculous with the carry on and charge me 60 euro for my carry on because they only allow you one bag per person, not even a plastic back , they are so ridiculous!!!"
Πλεονεκτήματα: "Flight easy! Staff friendly! Charge is too high for large bag!"
Μειονεκτήματα: "Lined-up in hallway and jet bridge for 30 minutes before flight The gate attendant fought with two people over EasyJet's strict 1 BAG policy... no purses, no computers. It was sad. No recline in seats No refills of coffee"
Πλεονεκτήματα: "Got me where I'm going safely"
Μειονεκτήματα: "Old plane that made noises Limited everything Seats did not recline No entertainment"
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Μειονεκτήματα: "I had to pay extra for baggage, I had baggage on the booking, but upon booking it was only for 8 KG, and need to purchase more, The baggage cost was almost equal to the ticket, needs to be addressed on the home page, I pick with baggage and then booked the ticket, needs to show that it is not the same baggage as other flights, comparison is wrong."
Πλεονεκτήματα: "Fast flight. Nice staff onboard aircraft."
Μειονεκτήματα: "The boarding process at Milos airport is a bit slow but I guess that is to be expected in the islands."
Μειονεκτήματα: "I have never been treated so horribly by another human as I was by the boarding gate agent. My luggage was a roller board that was approved by the check-in counter to go aboard. Upon boarding the woman refused to let me board stating my bag was too large. I was charged 60 euros."
Μειονεκτήματα: "The repeatedly delayed our flight without further information, leaving us in the dark as to what was goin going on, the reason for the delay, and when the expected new time of take off is. Disappointing service. Could have been better handled by sky express staff."
Μειονεκτήματα: "Delayed and slow"
Μειονεκτήματα: "Flight delayed with no notice / flight attendant rude , very bad experience"
Μειονεκτήματα: "Sent the passengers but not your bags without telling us. Caused a great deal of trouble, time and anxiety as we had another international flight to catch. Would not fly them again."
Πλεονεκτήματα: "Delayed 90 min and missed our connection"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "It was terribly hot - everyone on the flight was fanning themselves with the emergency instructions and looking miserable. The individual air didn't work either. Felt like I was going to passout."
Μειονεκτήματα: "Great flight, great people"
Μειονεκτήματα: "My name was listed twice on the iten. Didn’t bord."
Πλεονεκτήματα: "Once on plane rest was quick"
Πλεονεκτήματα: "No pros. Will never travel with them again."
Μειονεκτήματα: "The flight was an hour late and there was NO air conditioning on the flight. It was 87 degrees on the flight and we spent almost 2 hours in that heat on the plane between the actual flight time and just sitting on the runway for an hour. Nothing was done to accommodate for the heat. I’m 5 months pregnant and felt unsafe. Everyone on the flight was suffering. It was inhumane conditions. I will NEVER fly with this company again."
Μειονεκτήματα: "Skyexpress is extremely disorganized and the flight was very old. The flight is very small and in a poor condition. The baggage policy is very unreasonable and I had to pay extra even though my kayak confirmation says 23 kg per passenger clearly! I showed the representative and they said to deal with it from the "vendor" I used to book! Very disappointed with sky express!"
Μειονεκτήματα: "Flight Delayed"
Μειονεκτήματα: "Trip cancelled due to high winds. I was forced to keep my luggage on the plane for an hour after the cancellation then another hour to get out of baggage claim. Don't take those small planes, fly Aegean or Olympic who have bigger planes and the best pilots."
Πλεονεκτήματα: "Short time for boarding"
Μειονεκτήματα: "I had to pay extra charge due to lack of communication between the KAYAK and the S.A Then the KAYAK blamed me for paying this money even though I emailed them telling what happens exactly. I don't recommend using KAYAK for booking flights again"
Πλεονεκτήματα: "It was a very fast fight"
Μειονεκτήματα: "No air conditioning on a very hot day"
Μειονεκτήματα: "Καθυστερηση αναχώρησης. Πολυ ακριβά εισητηρια σε σύγκριση με αλλα νησιά."
Μειονεκτήματα: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Μειονεκτήματα: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Μειονεκτήματα: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Πλεονεκτήματα: "Crew was good, cheap price"
Μειονεκτήματα: "Rough landing, and very poor luggage service upon arrival"
Πλεονεκτήματα: "The price was good"
Μειονεκτήματα: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Πλεονεκτήματα: "Crew amazing .. seats not comfortable"
Μειονεκτήματα: "Delayed boarding .."
Πλεονεκτήματα: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Μειονεκτήματα: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Πλεονεκτήματα: "The crew was good and smart"
Μειονεκτήματα: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Πλεονεκτήματα: "The price"
Πλεονεκτήματα: "Took off on time"
Μειονεκτήματα: "Free food and alcoholic beverages"
Πλεονεκτήματα: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Μειονεκτήματα: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Μειονεκτήματα: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Πλεονεκτήματα: "The tickets were relatively inexpensive."
Μειονεκτήματα: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Μειονεκτήματα: "Wait time, customer service"
Πλεονεκτήματα: "Everything was smooth from boarding to landing."
Μειονεκτήματα: "Landing was very rocky"
Μειονεκτήματα: "Landing was very rocky"
Μειονεκτήματα: "Space for the leg"
Μειονεκτήματα: "They lost several passengers’ luggage including mine."
Πλεονεκτήματα: "I like to travel always travel with KAKA"
Μειονεκτήματα: "Late Irritably staff No food"
Πλεονεκτήματα: "good crew."
Μειονεκτήματα: "very not comfortable chairs"
Πλεονεκτήματα: "Professional crew paying fit"
Μειονεκτήματα: "Paying for drinks"
Πλεονεκτήματα: "like mentioned above"
Μειονεκτήματα: "nothing really"
Μειονεκτήματα: "Flight got delayed Grumpy crow Seats not comfortable"
Μειονεκτήματα: "Everything is charge money"
Μειονεκτήματα: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Πλεονεκτήματα: "As long as they are reverting a cheap ticket then the service is good"
Πλεονεκτήματα: "Crew was very nice. Seats were comfortable."
Μειονεκτήματα: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Πλεονεκτήματα: "The seats are comfortable and there was enough place in the overhead bins"
Μειονεκτήματα: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Πλεονεκτήματα: "The seats were not too tight and the food is not extensively expensive"
Μειονεκτήματα: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Μειονεκτήματα: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Πλεονεκτήματα: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
Μειονεκτήματα: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Πλεονεκτήματα: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Πλεονεκτήματα: "Comfortable seats and very clean."
Πλεονεκτήματα: "Roomy, comfortable seating. Clean and modern."
Μειονεκτήματα: "Late in time"
Μειονεκτήματα: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Μειονεκτήματα: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."
Μειονεκτήματα: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Μειονεκτήματα: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Μειονεκτήματα: "Delay. No apologies not even one."
Πλεονεκτήματα: "As long as I arrive safely, price is the most important thing about a flight..."
Μειονεκτήματα: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."
Μειονεκτήματα: "No information flight delay until you find yourself."
Μειονεκτήματα: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."