Πλεονεκτήματα: "We were able to leave the country quickly."
Μειονεκτήματα: "It was freezing on the plane."
Μειονεκτήματα: "1 hour delay in departure from Lisbon"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Leg room fantastic"
Μειονεκτήματα: "At BA staff treats you inconsistent"
Μειονεκτήματα: "Plugs to charge devices"
Πλεονεκτήματα: "Staff was great. Good experience for our first overseas flight"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Μειονεκτήματα: "I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "No the seat was not super comfortable. In fact it was not even comfortable."
Μειονεκτήματα: "The seat size and comfort"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Crew were very good"
Μειονεκτήματα: "We had a delay caused by over filling of fuel"
Πλεονεκτήματα: "The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite."
Μειονεκτήματα: "Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax."
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "Both the crew and the leg room are awesome!"
Μειονεκτήματα: "Loved the flight however wished the food selection was better in business call. On the way to Mumbai the option and choice was better and tasted good. I was not impressed with selection and taste it could have been better."
Πλεονεκτήματα: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Μειονεκτήματα: "Delays! Delays! Delays!!"
Πλεονεκτήματα: "Staff were friendly."
Μειονεκτήματα: "Check-in did not include my TSA-Pre or airline frequent flyer membership. Food was stale and inedible."
Μειονεκτήματα: "Delay and rerouted"
Μειονεκτήματα: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."
Πλεονεκτήματα: "Staff was pleasant and helpful"
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Πλεονεκτήματα: "Very comfortable as the plane was not full!"
Μειονεκτήματα: "Many cancellations and airline lost my luggage"
Πλεονεκτήματα: "Crew and entertainment are excellent"
Μειονεκτήματα: "Food is mediocre. Temperature on the flights to and from Tel Aviv is very cold (needed blanket and shawl both directions)."
Πλεονεκτήματα: "Crew great, Food great!"
Πλεονεκτήματα: "British Airways provides complimentary amenities in coach not found on US carriers: A hot meal, snacks, beverages other than water or coffee/tea. Their media selection is superb. They seem to work hard to make a nine-hour flight over The Pond as tolerable as possible."
Μειονεκτήματα: "My comfort was better on the return leg because I had the extra leg room that comes with being seated on the emergency exit row. However, regular coach seating is at best tolerable. You are packed like sardines and the seats are firm, to put it mildly."
Πλεονεκτήματα: "The crew was really nice overall and the entertainment system was adequate. The main meal was decent too."
Μειονεκτήματα: "The flight was late (I was warned online but there was denial at the airport and gate) and further delayed in flight so I missed my connection. I didn't like the pods in business class. I had a forward facing seat at least, which are all by the aisles. They seemed narrow. I didn't sleep (never do). The breakfast was a bit lame. Getting into buses from the plane IS lame. It took a while to get to the terminal."
Μειονεκτήματα: "Cancelled the flight with no explanation. This is the second time in a row my return flight to BWI from LHR has been cancelled."
Μειονεκτήματα: "Please include a complimentary tea and/or snack."
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Everything. Thank you and keep up the great work"
Μειονεκτήματα: "My seat was broken."
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "Nothing. British Airways refused to help us"
Μειονεκτήματα: "Took over two hours on the phone to try and get rebooked. Missed the last flight out of the night due to incompetence. British Airways desk check in staff was so rude, wouldn't even talk to us. Thank goodness for the helpful Air Canada grind crew in Toronto."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "They try there best"
Μειονεκτήματα: "The union bull......"
Πλεονεκτήματα: "Leaving in a timely manner."
Μειονεκτήματα: "Poor leg room."
Μειονεκτήματα: "We arrived over an hour early to bag check for our flight, stood around for 30 minutes while the staff chatted, and then when they finally started checking bags, we were told our flight was already closed. When we said we'd been waiting they called us liars and forced us out of the line. We had to stay in Paris 2 more days."
Πλεονεκτήματα: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Μειονεκτήματα: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Μειονεκτήματα: "They were awful"
Μειονεκτήματα: "video unavailable for half for the flight"
Μειονεκτήματα: "Flight was 3 hours delayed, the previous flight lost our baggage and we arrived in LAX at 11. We then missed our connecting flight from LAX to PHX. British a Airways told us that they couldn't do anything about it and we had to stay the night in the airport and get on the next flight at 6am from southwest."
Πλεονεκτήματα: "flight attendants excellent...food was not good.but Fri is were great. Thank you"
Μειονεκτήματα: "crew not very friendly ,I had to ask for water 2 or 3 times before it was given to me"
Πλεονεκτήματα: "The flight was on time and boarded efficiently."
Μειονεκτήματα: "I don't understand why we couldn't get free water on the flight."
Πλεονεκτήματα: "Food was good, various choices. Red wine was delightful. Entering the airplane was organized. Entertainment choices were excellent. Terminals were nice and clean. My wife had a stuffy nose and the crew provided nasal spray and later checked on her. Flight was delayed at Heathrow but the pilot kept us up to date. Overall Excellent experience."
Μειονεκτήματα: "Power Plugs stations at Heathrow Terminal 5 were not working."
Πλεονεκτήματα: "Food and service were first class even in economy seating. British Airways is always my favorite airlines, consistently superior in most areas. The food and beverage on the 24hr flight was very good."
Μειονεκτήματα: "The Boeing 747-400 on leg from London to San Diego had the older infotainment system, compared to my first flight. It worked well, however the screen was small, and the in flight flight tracker was dated. Most BA flights have the newer system."