Μειονεκτήματα: "Food and entertainment cud be better"
Μειονεκτήματα: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."
Πλεονεκτήματα: "The crew was friendly and helpful."
Πλεονεκτήματα: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Μειονεκτήματα: "The food was mediocre and the selection of movies was very limited."
Πλεονεκτήματα: "Crew was amazing. Good food. Comfortable seats"
Μειονεκτήματα: "Music options along with the movies"
Πλεονεκτήματα: "Everything aside from the food and cabin atmosphere."
Μειονεκτήματα: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Πλεονεκτήματα: "Everything was just dandy!"
Πλεονεκτήματα: "The food was decent and on board entertainment was pretty good."
Μειονεκτήματα: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"
Μειονεκτήματα: "No overhead fans and seats were not very comfortable."
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Πλεονεκτήματα: "full aircraft"
Πλεονεκτήματα: "The food and service."
Πλεονεκτήματα: "Great services and the staffs. Very comfortable flight and plane"
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Μειονεκτήματα: "The seats were uncomfortable, smaller aircraft"
Πλεονεκτήματα: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Πλεονεκτήματα: "Problem free."
Μειονεκτήματα: "It was a great flight."
Πλεονεκτήματα: "Small screens. Hard to use"
Πλεονεκτήματα: "Friendly service and food"
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Πλεονεκτήματα: "It was a fast flight. Less people on the plain."
Μειονεκτήματα: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Πλεονεκτήματα: "Nice plane, organized food and boarding."
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "Excellent service, comfortable, clean, on time."
Πλεονεκτήματα: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Μειονεκτήματα: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."
Πλεονεκτήματα: "On time great crew. Free wine that is Swiss air."
Πλεονεκτήματα: "Crew, food...."
Μειονεκτήματα: "As I said before..."
Μειονεκτήματα: "Expired cheese. Loudest plane I have ever been on."
Μειονεκτήματα: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Πλεονεκτήματα: "2 Long flights. Friendly, efficient crew. Plane was clean. Price was good."
Πλεονεκτήματα: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Μειονεκτήματα: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seating was very tight, confining."
Πλεονεκτήματα: "Crew was sympathetic to the awful seats"
Μειονεκτήματα: "Just fly had access to the worst seats and we could not change them."
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Πλεονεκτήματα: "Upgraded to business class. Very professional and attentive crew."
Πλεονεκτήματα: "The service and hospitality"
Μειονεκτήματα: "No inflight entertainment."
Μειονεκτήματα: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Πλεονεκτήματα: "Very positive opinion about the flight."
Μειονεκτήματα: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Πλεονεκτήματα: "Excellent flight staff and better than average airplane food."
Μειονεκτήματα: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"
Μειονεκτήματα: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."