Πλεονεκτήματα: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."
Πλεονεκτήματα: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Μειονεκτήματα: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Μειονεκτήματα: "A little more leg room would be great"
Πλεονεκτήματα: "Crew Was very friendly , smiley, and welcoming."
Μειονεκτήματα: "Movie selection could have been better, but was ok."
Μειονεκτήματα: "Very hot on board"
Μειονεκτήματα: "The connection time was too long"
Μειονεκτήματα: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Πλεονεκτήματα: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."
Πλεονεκτήματα: "Helpful staff and pleasant easy flight."
Μειονεκτήματα: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"
Πλεονεκτήματα: "Flight staff was attentive and professional."
Μειονεκτήματα: "The food was mediocre."
Μειονεκτήματα: "Cabin temperature was a little hot"
Μειονεκτήματα: "Boarding is a mess There is no order at all That delays the flight"
Πλεονεκτήματα: "Also poor this airline is overpriced"
Μειονεκτήματα: "Long disorganized boarding process Old airplane"
Πλεονεκτήματα: "I was rerouted to another country so that I could still make it to Greece on the same day."
Μειονεκτήματα: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."
Πλεονεκτήματα: "Excellent organization, food and entertainment. Impeccable service."
Πλεονεκτήματα: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Μειονεκτήματα: "No complaints. Smooth from start to finish."
Πλεονεκτήματα: "Flight itself was good, comfortable, staff were professional"
Πλεονεκτήματα: "Chocolate was good, a bigger piece, or 2 of them would be better"
Μειονεκτήματα: "Seats too small/legroom."
Πλεονεκτήματα: "The crew was very friendly and helpful."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "staff were very helpful"
Πλεονεκτήματα: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Μειονεκτήματα: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."
Πλεονεκτήματα: "We arrived early"
Μειονεκτήματα: "No entertainment, no pillows or blankets, uncomfortable seats"
Μειονεκτήματα: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Πλεονεκτήματα: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Μειονεκτήματα: "I would have loved a video"
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Πλεονεκτήματα: "smooth flight, comfy seats"
Πλεονεκτήματα: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Πλεονεκτήματα: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."
Πλεονεκτήματα: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Πλεονεκτήματα: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Μειονεκτήματα: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Πλεονεκτήματα: "Crew were perfect food was fine"
Μειονεκτήματα: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Μειονεκτήματα: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."
Πλεονεκτήματα: "I was extremely pleased with everything about my SWISS flight. I have family in Switzerland and have flown 8 times in the last 5 years. This was by far my best flight."
Μειονεκτήματα: "see above"
Πλεονεκτήματα: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Μειονεκτήματα: "Entertainment system fairly dated."
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "Went great, no complains"
Μειονεκτήματα: "HOT turkey sandwich"
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Πλεονεκτήματα: "Everything is excellent"
Πλεονεκτήματα: "The seats have been much better"
Μειονεκτήματα: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "All what you served !"
Μειονεκτήματα: "Everything is okey !"
Πλεονεκτήματα: "Very professional and polite crew"
Μειονεκτήματα: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Food and seat comfort"
Πλεονεκτήματα: "Great service and food"
Πλεονεκτήματα: "The staff is very friendly and helpful"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Excellent customer service from boarding to landing"
Μειονεκτήματα: "How one of the crew deal with my little boy when he walked on the plane because he felt boared"
Πλεονεκτήματα: "On time and uneventful"
Μειονεκτήματα: "limited overhead space"
Πλεονεκτήματα: "Good entertainment."
Μειονεκτήματα: "Need to have better boarding and organization."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "I liked personal, food and comfortable"
Πλεονεκτήματα: "good food, enough leg room"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Μειονεκτήματα: "Seats, food and service"
Πλεονεκτήματα: "Comfort, food, staff, everything"
Μειονεκτήματα: "Nothing I can think of"
Πλεονεκτήματα: "Surprising level for such a short flight."
Πλεονεκτήματα: "Service, Food, Crew, short announcements, boarding, entertainment"
Μειονεκτήματα: "AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly."
Πλεονεκτήματα: "Service and people."
Μειονεκτήματα: "Long lines...far away gates...and double security check with pat down...besides having electronic items taken away and a separate line to pick that up and separate line to pick up our baggage in Miami"
Μειονεκτήματα: "The lateness of flights"
Πλεονεκτήματα: "Price, Price, Price"
Μειονεκτήματα: "Keep going KAyak"
Πλεονεκτήματα: "Airfare and convenient flight schedule that met my needs"
Πλεονεκτήματα: "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
Μειονεκτήματα: "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Μειονεκτήματα: "On of stewardess was very rude ."
Μειονεκτήματα: "The veg food is quiet bland"
Πλεονεκτήματα: "Service was ok"
Πλεονεκτήματα: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."
Μειονεκτήματα: "No classical music in the suggested list."
Πλεονεκτήματα: "Food and entertainment options are good"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Μειονεκτήματα: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Πλεονεκτήματα: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"
Μειονεκτήματα: "They switched the gate without telling anyone"
Μειονεκτήματα: "The airline has lost my luggage which has costs several hundred dollars worth of replacements and they have not been in contact."
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Every thing was excellent"
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "The food was amazing, and the seats were more comfortable than in other aircrafts."
Μειονεκτήματα: "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"
Πλεονεκτήματα: "Everyone was friendly and the food was generally very good."
Μειονεκτήματα: "I didn't like how the description of Athens included old Ottoman sites!?! Few people if anyone go to Athens or larger Greece for Ottoman history. Be more impartial please."
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "Flight got cancelled"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Crew were great"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Πλεονεκτήματα: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Two hours delay in the start."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "The staff and crew"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Service was good"
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "captain was great."
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "Short flight friendly crew"
Μειονεκτήματα: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Μειονεκτήματα: "Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together."
Πλεονεκτήματα: "there was high wind warnings and we had so much turbulence even a few seconds before the landing but the flight crew landed us safely regardless. hats off to them!"
Πλεονεκτήματα: "On time and new plane"
Μειονεκτήματα: "Nothing much"
Πλεονεκτήματα: "Lots of legroom. Great free movies."
Μειονεκτήματα: "No free snacks. You had to pay for headphones."
Πλεονεκτήματα: "The tvs were nice."
Μειονεκτήματα: "The people in front of us reclined their seats and there was no leg room. The flight was severely delayed by an hour and a half making us miss our connection."
Πλεονεκτήματα: "Flight was an hour late to VANCOUVER causing me to miss my flight to PDX getting me in 4 hours late to PDX"
Πλεονεκτήματα: "The young competent Air Canada staff at the gate and her supervisor were kind enough to give me the last seat for the 11:45 am flight to Toronto on Dec 18th, 2017. After more than 24 hours stranded in Hartsfield-Jackson Atlanta International Airport due to power outage on Dec 17th, 2017, I was so relieved as I sat on my seat, when an air hostess asked if I would like a seat in business class. She said they randomly upgrade passengers to business class when seats are available. So it all ended well, I got home to Toronto safely in (business) class. Thank you Air Canada !"
Μειονεκτήματα: "There were no Air Canada personnel to help us, inside the international terminal during the power outage at Hartsfield-Jackson Atlanta Airport on Dec 17th 2017. It would have really helped, even if only one personnel showed up at the gate to provide support and some reassurance."
Πλεονεκτήματα: "Flight attendants friendly"
Μειονεκτήματα: "Food was not as good time"
Πλεονεκτήματα: "Rouge is not air Canada"
Μειονεκτήματα: "As someone who flies AC quite abit. Rouge is not AC"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Πλεονεκτήματα: "Being the first passengers to exit the cabin after a 5 and a half hour flight is definitely a perk, as well as getting one's luggage (a priority tag is attached to them) immediately upon getting to the carousel, an other. Leg room and more space is also great."
Μειονεκτήματα: "The only board menu was not exhaustive, considering one pays over $500 USD to move up to business class."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Μειονεκτήματα: "Food was grose. Seat was located on an emergency exit and supposed to be "preferred". Worst seat ever. Right next to the window is very uncomfortable since your stuck to the wall if the plane. Theres no window on that row. But this specific seat is awkward and very uncomfortable."
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "Plane was quite comfortable for a smaller model."
Μειονεκτήματα: "Entertainment system was difficult to use as touch screen only worked accurately 1 out of every 4 times. Only food offered was a tiny bag of pretzels."
Πλεονεκτήματα: "Good flight from Toronto."
Πλεονεκτήματα: "It was a fast flight."
Μειονεκτήματα: "Leg room."
Μειονεκτήματα: "Everything Luggage no come on time This is the worst company"
Πλεονεκτήματα: "Food was terrible"
Πλεονεκτήματα: "Oft times Air Canada crews can be a bit less than friendly/hospitable but this crew were smiling, friendly and I thought very above average for an Air Canada crew"
Πλεονεκτήματα: "Everything was quick and efficient in boarding and replanting, the captains spoke to us to tell us what was going on. Food was good."
Μειονεκτήματα: "My tv screen was broken, meal service was pretty late and drinks were not served before, as a result the lights were only off in the flight for a very brief while."
Μειονεκτήματα: "Airline list baggage. Had to wait 3 hours to get luggage which was put it the next flight"
Πλεονεκτήματα: "Decent legroom (paid for priority seating)"
Μειονεκτήματα: "Plane was old Crew was indifferent Both legs of the flight was very late"
Πλεονεκτήματα: "Free business class"
Μειονεκτήματα: "Food and no entrainment available"
Πλεονεκτήματα: "tout était bien - very good"
Μειονεκτήματα: "all was good"
Πλεονεκτήματα: "Staff was super nice to my surprise."
Μειονεκτήματα: "Flight was late."
Μειονεκτήματα: "lack of seat/leg room...."
Μειονεκτήματα: "On both outbound and inbound trips (connecting with international flights) the flight was late. Both times the door was closed and then they informed us of the delay. I understand that smaller planes often get bumped, but on the outbound leg, a 20 minute delay on the tarmac and then not allowing us to deplane for another 15 minutes meant I missed the connecting flight."
Πλεονεκτήματα: "Food included, beverage and entertainment selection."
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "I was very disappointed that the airline served absolutely no food to passengers for such a long flight. Other airlines serve meals and beverages to their passengers on trans-Atlantic flights. I doubt I will fly Air Canada again for such a flight, due to the lack of interest and care provided the passengers."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "Crew was friendly helpful."
Μειονεκτήματα: "Problem w with bathroom not working preflight."
Πλεονεκτήματα: "Great service, friendly staff. Good food and wine. On time arrival."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "comfortable seats and friendly staff"
Μειονεκτήματα: "no problems with this flight"
Πλεονεκτήματα: "Quick fight-I slept for the whole flight."
Μειονεκτήματα: "Delayed for over an hour. Not enough seating be at the terminal."
Μειονεκτήματα: "The customer rep at the gate checked my bag but didn't attach my name to it, so they lost my bag. Flight attendants did not want to serve any coffee for some reason. Flight from TO to Hfx delayed twice; once d/t no plane available, then the ground crew left so no one to close the plane door from the outside. Had a maintenance issue so sat on the tarmac for way too long. My bag was found & I was told I would receive it the next morning.... NOT!!!"
Πλεονεκτήματα: "All crews were nice and friendly."
Πλεονεκτήματα: "The flight attendants were lovely and the flight itself was fine and comfortable."
Μειονεκτήματα: "As there were no screens on the seats, there were limited entertainment options. I was unable to download the Air Canada app before the flight due to very weak airport internet, and then was unable to rent an iPad because only credit cards were accepted: not cash or debit, or even VISA debit cards. As for boarding, the departing gate kept changing and being removed from the screen before the flight; also there was a 30 min boarding delay."
Πλεονεκτήματα: "We missed our connecting flight due to a delay and we were automatically rebooked on the next fight. On an US airline, we would have o stand in line to get that done. We traveled on Rouge, from Venice to Montreal, and it was better than the reviews I had prior. There was an outlet to charge electronic devices and the app was easy to use."
Μειονεκτήματα: "The delay was due to getting baggage loaded. 1.5 hours. There is an issue there."
Μειονεκτήματα: "Crew could have been friendlier, food was lacking, flight left an hour late."
Μειονεκτήματα: "I was not able to board this flight. And it was such a disappointment and a shocking first for me. I reached the airport and on being checked at the counter, I was told that I cannot board because I don't have a Canadian visa. It was shocking to learn that I needed visa for a 1.5 hour layover. The website should give a prompt or should share the requirements. And all my ticket money got wasted."
Πλεονεκτήματα: "I was going to SpIn for several weeks what could be wrong"
Πλεονεκτήματα: "More legroom than other airlines, timely and in flight entertainment."
Μειονεκτήματα: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."
Πλεονεκτήματα: "The staff is always very polite and nice."
Μειονεκτήματα: "First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today."
Μειονεκτήματα: "Is ok"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "The crew was awesome"
Πλεονεκτήματα: "Too long ago!"
Πλεονεκτήματα: "The seat was ok and the crew was very kind"
Πλεονεκτήματα: "Yes de crew was amazing."
Μειονεκτήματα: "The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you."
Πλεονεκτήματα: "got it on time...even shorter than planned."
Μειονεκτήματα: "1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets."
Πλεονεκτήματα: "Space between our feet."
Μειονεκτήματα: "Boarding was approximately 40 minutes late. Food wasn't that good. For breakfast it appeared the crew was running late because the plane was to land within the hour. The crew were passimg the meal quickly and didn't pick up mine or some of the passengers garbage telling us to leave it in front of the seat."
Πλεονεκτήματα: "That it was a safe flight."
Μειονεκτήματα: "Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre."
Πλεονεκτήματα: "I liked everything. I enjoyed my flight very much. We even arrived before time."
Μειονεκτήματα: "No dislikes on my flight"
Μειονεκτήματα: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."
Μειονεκτήματα: "The food menu needs to be improved"
Πλεονεκτήματα: "It was really comfortable and the food was great, the crew was really nice."
Μειονεκτήματα: "There was only like 8 old movies and none of them loaded so I couldn't watch anything. And the Wi-Fi super expensive."
Πλεονεκτήματα: "No Halal Muslim food"
Πλεονεκτήματα: "Great service and good food"
Μειονεκτήματα: "A small child was allowed to be in business class and disturbed me during the flight. I thought small children are not allowed"
Πλεονεκτήματα: "No frills, on time take off and landing"
Μειονεκτήματα: "Leg room, particularly on the Airbus from MAD to MUC was pretty small."
Πλεονεκτήματα: "They left on time and arrived on time"
Μειονεκτήματα: "Not much order in the boarding."
Πλεονεκτήματα: "Plane left on time. The food was good."
Πλεονεκτήματα: "Boeing 787 Dreamliner is a very comfortable piece of equipment and Air Europe is flying it on this route. Fast, quiet, stable. The AE staff was awesome. Departure and arrival timely and I prefer the "old" airport in Madrid to the new airport."
Πλεονεκτήματα: "Relatively on time"
Μειονεκτήματα: "Chairs where uncomfortable, food was poor quality."
Μειονεκτήματα: "You need to pay to the headphones"
Πλεονεκτήματα: "I like that they sold yogurt in squeeze packets for my toddler. However, I was disappointed that it wasn't available on both of our flights."
Μειονεκτήματα: "The boarding process in Europe isn't the same as in the United States. Handicap and small children are usually boarded first and routes are called in groups. In Europe all the passengers make a line and wait to board a plane. We stood in line for an hour! I only stood in lime because we have a toddler, stroller, Diaper bag, carry on, etc. Air Europa only requested that small children board the plane first on one of our flights. We flew on 3 fpr their planes this vacation."
Πλεονεκτήματα: "Didn't care for just one movie choice but I liked the price!"
Πλεονεκτήματα: "I guess not being in the middle seat since there were none and having a seat to myself."
Μειονεκτήματα: "There was a delay getting into the plane and then it was still super hot in the plane. Also baggage wasn't clear in terms of buying checked in baggage."
Πλεονεκτήματα: "I got to Spain and back. On time and in relative comfort."
Μειονεκτήματα: "I paid for exit row seating assignments through the booking agent assigned by Kayak, but these just showed up as a note on my reservation. I was assigned a different seat at check in. Oh, and I was totally unable to check in online. The website would crash. So, I had to wait until I got to the airport to get a seat assignment."
Πλεονεκτήματα: "Friendly staff. Good proportion of quality-price for the airfare. Pleasant ride on a Boeing 787 Dreamliner, with features like the electronic dimmers on the windows."
Μειονεκτήματα: "One hour into flight, the entertainment system shut down. The flight attendants tried their best to revive it, and managed to do so after 3 or 4 hours. All passengers applauded."
Πλεονεκτήματα: "The price was great for a direct flight from Boston to Madrid."
Μειονεκτήματα: "The plane was very, VERY old and extremely uncomfortable. This was an overnight flight, they turned down the cabin light for the first ten minutes but then it was on for four hours, making it impossible to sleep. There was no in flight movie, and there was no way to turn off the antiquated cumbersome seat TV. Really awful to get off the plane and be exhausted. They didn't offer food to the inside rows, only to the window side. When you asked you got an annoyed glare."
Μειονεκτήματα: "Flight was cancelled without explanation. We scheduled flight was also seriously delayed. Flight to Barcelona was siginifivantly delayed as well. Poor communication to the passengers. I'll never fly Air Europa again. Moreover, I'll recommend my friends to not fly this airline as well."
Πλεονεκτήματα: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. On time and as pleasant as economy air travel today can be. No food or entertainment to rate on Paris -Madrid leg."
Μειονεκτήματα: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do."
Μειονεκτήματα: "the transfer took 30 minutes - why land in the most distant place in the airport to transfer to next flight. get your logistics together."
Μειονεκτήματα: "No vegetarian options at all"
Μειονεκτήματα: "COMFORT FOOD ENTERTAINMENT LOW COST FLIGHT WITH HIGH COST"
Μειονεκτήματα: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
Μειονεκτήματα: "My flight was changed twice after I purchased it and it was delay over two hours. When it finally was time to"board" we found ourselves getting into a packed bus where we needed to stand to get to the actual plain. They never anouced it as such, elder people that night were struggling without previous notice. Very unprofessional and insensitive airline. Never again."
Μειονεκτήματα: "no service was given not even drinks"
Πλεονεκτήματα: "Flight attendants were pleasant and helpful"
Μειονεκτήματα: "Disorganized boarding, basically no onboard bberqges/catering, very delayed baggage delivery - no skypriority benefits with baggage delivery"
Μειονεκτήματα: "The boarding procedure need to improve."
Πλεονεκτήματα: "flight on time"
Πλεονεκτήματα: "Crew service, fast boarding"
Μειονεκτήματα: "Regular headset didnt work to see the tv,"
Πλεονεκτήματα: "The crew is very kind"
Μειονεκτήματα: "The comfort in the aircraft and the entertainment are really poor."
Πλεονεκτήματα: "Smooth process and quick check in."
Πλεονεκτήματα: "Cabin crew were very nice"
Μειονεκτήματα: "Paying for my seat I didn't fet"
Πλεονεκτήματα: "Service was superb, meals excellent, new plane comfortable ... Highly recommend ..."
Μειονεκτήματα: "The time allotted at the MAD airport for connection was tight ... a LONG way to walk with a carry on bag and through lines of people. Need to make flyers over 65 aware of that ...."
Πλεονεκτήματα: "The flight was easy and comfortable. The plane had an in flight meal and in flight entertainment for free."