Πλεονεκτήματα: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Πλεονεκτήματα: "Crew was excellent. Seats were uncomfortable"
Μειονεκτήματα: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Πλεονεκτήματα: "Outstanding service by the crew."
Μειονεκτήματα: "Seats in economy area little cramped"
Πλεονεκτήματα: "The transfer after the flight was very helpful."
Μειονεκτήματα: "Entertainment was absent."
Πλεονεκτήματα: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Πλεονεκτήματα: "Seats were comfortable and the crew was great"
Μειονεκτήματα: "The boarding organize by group could improve the process"
Μειονεκτήματα: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"
Πλεονεκτήματα: "Best flight for a long time. great service and entertainment."
Μειονεκτήματα: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Πλεονεκτήματα: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Μειονεκτήματα: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."
Πλεονεκτήματα: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Πλεονεκτήματα: "Everything! Very professional, great food"
Μειονεκτήματα: "They left my bag in Switzerland"
Πλεονεκτήματα: "Good staff, good boarding, good announcements"
Μειονεκτήματα: "The chairs are so small!"
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Πλεονεκτήματα: "The staff was excellent and friendly"
Μειονεκτήματα: "I didn't enjoy the food"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "I was concerned the connections would be too tight but it worked out great!"
Μειονεκτήματα: "Business class service The hostess forgot my request twice. ..."
Πλεονεκτήματα: "BEST FLIGHT OF MY LIFE"
Πλεονεκτήματα: "Relaxed check-in"
Πλεονεκτήματα: "Good food, friendly staff"
Πλεονεκτήματα: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Μειονεκτήματα: "No Wi-Fi on board."
Πλεονεκτήματα: "No problems."
Πλεονεκτήματα: "It was quick and the crew was really nice!"
Μειονεκτήματα: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Πλεονεκτήματα: "Best airline I have ever flown"
Πλεονεκτήματα: "Fast and efficient transport option to Berlin"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "The courteous and helpful crew. The food and snacks."
Μειονεκτήματα: "The cramped seats and the poor leg room."
Πλεονεκτήματα: "Flight was good and comfortable"
Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"
Μειονεκτήματα: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Πλεονεκτήματα: "Very clean"
Πλεονεκτήματα: "EVERYTHING'S Good to come back home"
Πλεονεκτήματα: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Πλεονεκτήματα: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"
Πλεονεκτήματα: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Μειονεκτήματα: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Πλεονεκτήματα: "Got upgraded to business class and had the best flight of my life!"
Πλεονεκτήματα: "The crew was very attentive and accommodating."
Πλεονεκτήματα: "Great food and drink options."
Μειονεκτήματα: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Πλεονεκτήματα: "Crew let me sleep!"
Μειονεκτήματα: "nothing to report since I slept!"
Πλεονεκτήματα: "Nice crew, good food!"
Μειονεκτήματα: "NO INTERNET!!!"
Μειονεκτήματα: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."
Πλεονεκτήματα: "Flight wasn't full, so we were spread out and had more room"
Μειονεκτήματα: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"
Πλεονεκτήματα: "The plane was very clean and the flight crew was friendly. The food was very good (as airplane food goes) and beverage service was prompt."
Μειονεκτήματα: "The seats were quite hard. The temperature on the plane was very hot. We were unable to access our boarding documents or check-in in advance of our flight. The movie selection was mostly geared toward men - a lot of Bond films. Not really sure what that was about. Our flight was delayed because of complications in Boston and our luggage did not make our connecting Swiss flight in Zurich."
Μειονεκτήματα: "excellent food and hospitality"
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "That i got home - finally..."
Μειονεκτήματα: "Almost everything."
Μειονεκτήματα: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Μειονεκτήματα: "The plane was delayed but having a hot meal was A nice surprise."
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Good planes. Kosher food was awful. No entertainment."
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The service and the team are very good, and the flights was so good too."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Quick departure after boarding"
Πλεονεκτήματα: "Excellent AEGEAN staff, polite and helpful."
Μειονεκτήματα: "Everything was bad delayed and unprofessional team."
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Μειονεκτήματα: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."
Πλεονεκτήματα: "Flight attendants were really nice and friendly"
Πλεονεκτήματα: "Amazing service from check in to onboard. Would definitely fly again."
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Μειονεκτήματα: "Overall very disorganized."
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Πλεονεκτήματα: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Πλεονεκτήματα: "This was fine."
Μειονεκτήματα: "Waiting area was very crowded. The flight was delayed."
Μειονεκτήματα: "I did not know that I will have to pay for lagged 45$"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Entertainment system was not working on all seats"
Μειονεκτήματα: "Short and sweet"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Πλεονεκτήματα: "The seat was very comfortable."
Μειονεκτήματα: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Πλεονεκτήματα: "Incredible staff. Super polite"
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "Great crews, excellent customer service"
Πλεονεκτήματα: "Crew was very friendly and seat in KQ is super comfortable in Business."
Πλεονεκτήματα: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Μειονεκτήματα: "Seats were not comfortable, even in Comfort + seating isle."
Πλεονεκτήματα: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Μειονεκτήματα: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Μειονεκτήματα: "Everything very good"
Πλεονεκτήματα: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Baggage check in was stressful"
Μειονεκτήματα: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Μειονεκτήματα: "boarding wasn't good."
Μειονεκτήματα: "Not to be late ,and not to loose my luggege"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "Intranet wifi meant I could watch entertainment on my iPad"
Μειονεκτήματα: "Seats are very uncomfortable"
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "Super fast boarding and smooth takeoff"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Μειονεκτήματα: "There were not noodle soup ready this time."
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "leg space in plane"
Πλεονεκτήματα: "Lovely crew, clean toilets"
Μειονεκτήματα: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Μειονεκτήματα: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Πλεονεκτήματα: "Friendly crew; comfort; punctuation. Fast boarding"
Μειονεκτήματα: "Simple food - very small amounts. No entertainment."
Πλεονεκτήματα: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Μειονεκτήματα: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."
Μειονεκτήματα: "Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections."
Πλεονεκτήματα: "Brussels airport clearance was quite efficient"
Μειονεκτήματα: "Better instructions at the airport"
Πλεονεκτήματα: "Seats were comfortable. The crews were helpful."
Μειονεκτήματα: "Cleaner bathroom on the plane."
Πλεονεκτήματα: "Brussels Airlines crew"
Μειονεκτήματα: "Boarding was awful"
Πλεονεκτήματα: "It was ok"
Πλεονεκτήματα: "flight was awesome"
Μειονεκτήματα: "the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all"
Πλεονεκτήματα: "At least it was a flight"
Μειονεκτήματα: "Noisy, no complimentary snacks nor drinks, no legroom"
Πλεονεκτήματα: "Great wheel chair service"
Μειονεκτήματα: "Polite customer service agent"
Πλεονεκτήματα: "Brussels Air was on time, attendants were courteous, plane was clean and in great condition. For a discount flight, it was great!"
Μειονεκτήματα: "They didn't served me food"
Μειονεκτήματα: "Not enough space for my legs"
Πλεονεκτήματα: "Smooth and welcoming boarding New aircraft Good crew with free drinks"
Πλεονεκτήματα: "It is a quick trip which is nice."
Μειονεκτήματα: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."
Μειονεκτήματα: "I never boarded Brussels airlines. United Airlines put me on TAP or TP which I did like. But my luggage wasn’t forwarded until the 15th dec. Brussels had many natural disasters. My problems I believe were with either United Airlines or Swissport Luggage department"
Μειονεκτήματα: "Read above!! WORST EXPERIENCE EVER!!!!"
Πλεονεκτήματα: "The only thing I liked was that I landed safely in Brussels."
Μειονεκτήματα: "It was a 5 hour flight with seats that didn’t recline, head rests that didn’t move, no in-flight entertainment, no pillows or blankets, and unfriendly and somewhat rude, jaded flight attendants. The most uncomfortable international flight I’ve been on"
Πλεονεκτήματα: "Every person was friendly."
Μειονεκτήματα: "Our flight was delayed an hour."
Μειονεκτήματα: "Delayed and JFK wasn't ready for us. So more delay"
Μειονεκτήματα: "Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel."
Μειονεκτήματα: "The crew didn't bother to announce that we would have a delay at take off and at landing. The food?... nothing good to say. It's been years since I've eaten a meal on a passenger plane."
Μειονεκτήματα: "The flight left 30 minutes after it was scheduled to leave. In addition, when we landed, they weren't prepared for us. We had to wait for the stairs and shuttle to arrive to get us to the airport terminal. It was especially frustrating because we had nearly no time to get to our connecting flight. The hosts and hostesses were mediocre at best."
Μειονεκτήματα: "Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess."
Πλεονεκτήματα: "Nice equip and staff, comfortable and on-time"
Μειονεκτήματα: "Veg meal requested but not processed."
Μειονεκτήματα: "The same: food at extra cost"
Μειονεκτήματα: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."
Πλεονεκτήματα: "Nothing special"
Μειονεκτήματα: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"
Πλεονεκτήματα: "The seats were great, we were seated in an exit row, so loads of legroom, we are tall so this is very important. Crew was very friendly and helpful."
Μειονεκτήματα: "No fault of the airlines, but I was seated next to a very large family with little kids and a baby. I'm usually pretty tolerant, but the back of my seat was kicked for 8 hours and the kids kept running right in front of me causing me to constantly move my legs. Ugh. Food was ok, nothing special, it edible."
Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "Food was fair. Movie selection was poor."
Πλεονεκτήματα: "Nice to get a snack on such a short flight. I enjoy travelling on the small E145. Small plane means fast boarding and deboarding. Also it's great to have a seat to oneself - both window and aisle!"
Πλεονεκτήματα: "Clean, professional and great meal!"
Μειονεκτήματα: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"
Πλεονεκτήματα: "Best business class for travel to and from Europe."
Μειονεκτήματα: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."
Πλεονεκτήματα: "It was a smooth flight."
Μειονεκτήματα: "Choice of food"
Μειονεκτήματα: "Babies crying everywhere One couple fighting No food or drinks"
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Πλεονεκτήματα: "The flight attendant was friendly."
Μειονεκτήματα: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."
Μειονεκτήματα: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."
Πλεονεκτήματα: "Great food and nice crew. They had good tv shows."
Μειονεκτήματα: "I don't have anything to complain about."
Μειονεκτήματα: "The plane was delayed. The service was poor. My bag was lost. Will not fly brussels airlines again."
Μειονεκτήματα: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."
Πλεονεκτήματα: "Very old planes No entertainment Very nice stewardess"
Μειονεκτήματα: "the airbus apparently has warm spots, and could not avoid being too warm for international flight. Once arrived in Malaga, Spain, no signs whatsoever telling me to go to different baggage belt to find my luggage."
Μειονεκτήματα: "I didn´t like arriving to Sevilla with no luggage and no explanation of its whereabouts. I appreciate finally getting it 4 days later but I was not happy about me having to spend time and money going back to the airport to get it myself since your company was unable to deliver it to me. I expect full compensation"
Μειονεκτήματα: "They charged us for coffee and drinks."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "Leather seats and plenty of leg room. Flight was on time."
Μειονεκτήματα: "Timing being more accurate"
Πλεονεκτήματα: "Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly."
Μειονεκτήματα: "Unexpected baggage charges despite only taking carryons"
Μειονεκτήματα: "No delays"
Μειονεκτήματα: "Great flight, everything went perfect."
Μειονεκτήματα: "Handeling of boarding passengers"
Πλεονεκτήματα: "Smooth take off and landing."
Πλεονεκτήματα: "Roomy seats"
Μειονεκτήματα: "Not delay for 2 hours!!!!!"
Μειονεκτήματα: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Πλεονεκτήματα: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Μειονεκτήματα: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Μειονεκτήματα: "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"
Πλεονεκτήματα: "Very friendly experience...The crew members were courteous!!!"
Μειονεκτήματα: "Amazing experience...."
Πλεονεκτήματα: "Everything right on time, good landing"
Μειονεκτήματα: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Πλεονεκτήματα: "The plane was ok."
Μειονεκτήματα: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Πλεονεκτήματα: "Fought was in time and the boarding process occurred quickly."
Μειονεκτήματα: "I'm not a fan of queuing for the plane after the entry gate. But at least no additional bus was needed to get to the plane on the tarmack"
Μειονεκτήματα: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Πλεονεκτήματα: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Μειονεκτήματα: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."
Μειονεκτήματα: "Cramped bus to plane otherwise great"
Πλεονεκτήματα: "The fares are extremely affordable."
Μειονεκτήματα: "The high luggage fee."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."
Μειονεκτήματα: "The crew was extremely rude!"
Πλεονεκτήματα: "Flight crew was kind and helpful"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Late for return and arrival flight"
Μειονεκτήματα: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"
Μειονεκτήματα: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Μειονεκτήματα: "Delayed over 2 hours"
Μειονεκτήματα: "Every thing"
Πλεονεκτήματα: "EasyJet provided every service I expected, exactly as I expected it. Hardly able to complain after a very difficult day dealing with a different airline..."
Πλεονεκτήματα: "Absolutely nothing!"
Μειονεκτήματα: "Pathetic website. Charges for everything other airlines provide upfront. Unable to reach their customer service call center or chat room which were always unavailable. I will not fly with their f**ked up service again."
Πλεονεκτήματα: "Got to my destination"
Πλεονεκτήματα: "Service from everyone was great"
Πλεονεκτήματα: "Got me where I'm going safely"
Μειονεκτήματα: "Old plane that made noises Limited everything Seats did not recline No entertainment"
Πλεονεκτήματα: "I was a happy with the flight and also with the price!! Thanks a have nice day. I hope in the near future I will use this airlines again!!"
Πλεονεκτήματα: "We were delayed but the flight was pleasant and they kept us in the know. Very important. Staff was friendly and courteous on our short flight. Checking in and the bag collect all went easily. If fly them again."
Μειονεκτήματα: "Keep an eye on costs. You pay for everything. So be aware. But it was not an issue."
Μειονεκτήματα: "The chairs are not comfortable"
Πλεονεκτήματα: "The crew were very helpful. Also I enjoyed my seating arrangements."
Μειονεκτήματα: "I paid 20 pounds to check my suitcase. the handle broke and i am no longer able to pull it. I had to take a taxi from the train because of it and cannot use it any longer. This was a good suitcase, a good brand (Swiss) and the crew must of either not pay attention or being very rough. The suitcase was not 17 pounds therefore was not heavy. I will not recommend this company. I am upset about the whole thing."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to pay 120 euro to check two bags at the gate when everyone else was getting it free"
Πλεονεκτήματα: "Crew was superlative."
Μειονεκτήματα: "Super tight seats did not recline. Flights are not confirmed had 2 flights cancelled and had to fight to get onto another flight. Tough with a baby and toddler."
Μειονεκτήματα: "Everything. 4 hour delay, no communication, no free food for our inconvenience, uncomfortable seats and unprofessional air stewards who droned on at length and in a loud voice about how tired they were, the pilot and co-pilot were and how the mechanical problems on the plane were never fixed and we flew anyway."
Πλεονεκτήματα: "The special EasyJet terminal at Bordeaux is a nightmare. Lots of construction, nowhere for anyone to sit, and like 3 layers of one-way checkpoints."
Μειονεκτήματα: "Speedy boarding in Venice is a complete fraud, and they should be banned from offering it! They do not manage the passengers as they board the bus to go to the aircraft, so the reserved area for SB passengers becomes full of people who did not pay for the service. Then people sneak into the seats at the front of he plane that are also an extra fee, and the flight attendants refuse to check their boarding cards."
Μειονεκτήματα: "The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian"