Μειονεκτήματα: "Flight was 90 minutes late."
Πλεονεκτήματα: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "You could have had my luggage arrive. Now I don’t know where it is"
Πλεονεκτήματα: "Water provided."
Μειονεκτήματα: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"
Μειονεκτήματα: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Πλεονεκτήματα: "Lost the luggage"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Μειονεκτήματα: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Πλεονεκτήματα: "Crews was very good and helpful."
Μειονεκτήματα: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."
Πλεονεκτήματα: "Food"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Great friendly crew. Efficient systems."
Μειονεκτήματα: "Tight seats. Very little leg room."
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Πλεονεκτήματα: "-"
Μειονεκτήματα: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."
Πλεονεκτήματα: "Everything, but the lack of entertainment."
Μειονεκτήματα: "The lack of entertainment."
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Πλεονεκτήματα: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Μειονεκτήματα: "Boarding is a mess There is no order at all That delays the flight"
Πλεονεκτήματα: "Nice experience."
Μειονεκτήματα: "Seats are not so comfortable. Crew is nice, but not too nice"
Πλεονεκτήματα: "He service was fantastic."
Πλεονεκτήματα: "The hospitality & staff were impeccable."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."
Πλεονεκτήματα: "The staff was excellent and friendly"
Μειονεκτήματα: "I didn't enjoy the food"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Πλεονεκτήματα: "staff were very helpful"
Πλεονεκτήματα: "Staff was very courteous; they fed us well"
Πλεονεκτήματα: "quick"
Μειονεκτήματα: "late boarding but quick, lost my luggage"
Πλεονεκτήματα: "I had no idea i would be charged for just one check in bag!"
Μειονεκτήματα: "I had no idea i would be charged for checked in bag! Scam!"
Πλεονεκτήματα: "My upgrade to first class. Service she good is good considering short flights"
Μειονεκτήματα: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Πλεονεκτήματα: "Our of the 4 females I interacted with only Miishiie was helpful. The movies are a good selection. They were on time."
Μειονεκτήματα: "I'm 6'2 and black. I asked if I could pay to upgrade to business class after viewing coach. They lied and said it was full when I could see empty seats. They bumped up a white female for free 3 hours later."
Πλεονεκτήματα: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "The service is the best!!! I enjoyed everything!!"
Μειονεκτήματα: "It wasn't Swiss//"
Πλεονεκτήματα: "Both the food and service were fantastic. A great choice of mid flight entertainment"
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Πλεονεκτήματα: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Μειονεκτήματα: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Μειονεκτήματα: "smooth & efficient friendly crew"
Πλεονεκτήματα: "Swiss Air was the best airline ever!"
Πλεονεκτήματα: "The food"
Πλεονεκτήματα: "Service, food was excellent. They went above and beyond."
Μειονεκτήματα: "Hard to say.. Comfort of economy section."
Πλεονεκτήματα: "Food, service, beverages, film selection."
Μειονεκτήματα: "N/a"
Πλεονεκτήματα: "On time, efficient, good service, professional"
Πλεονεκτήματα: "So far so good."
Μειονεκτήματα: "Not enough room for my knees"
Πλεονεκτήματα: "That is wasn't crowded"
Μειονεκτήματα: "That I had a 5 hour delay and I was t informed about it earlier"
Μειονεκτήματα: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Πλεονεκτήματα: "good entertainment and many options on the tv"
Μειονεκτήματα: "The seats are very uncomfortable"
Πλεονεκτήματα: "No delays at all. Couldn't ask for more."
Μειονεκτήματα: "Screaming babies."
Πλεονεκτήματα: "Food and entertainment were better than expected."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Loved the entertainment options, and pretty Good food!"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "KLM crew exceed our expectations"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Two hours delay in the start."
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Delay"
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "Enough space good wine and on time"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience"
Πλεονεκτήματα: "Flight attendants were nice"
Μειονεκτήματα: "Food quality"
Πλεονεκτήματα: "Pretty much nothing"
Μειονεκτήματα: "A sealed blanket and a better customer service"
Πλεονεκτήματα: "service and timing were great"
Πλεονεκτήματα: "Seats were comfortable. Entertainment system stopped working part way through"
Μειονεκτήματα: "Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing."
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."
Πλεονεκτήματα: "The crew was nice. The seats were ok."
Μειονεκτήματα: "The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today."
Πλεονεκτήματα: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Μειονεκτήματα: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Μειονεκτήματα: "30 min delay !"
Μειονεκτήματα: "600€ for tiny space in the plane!!"
Πλεονεκτήματα: "It was ok"
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "The ticket was affordable."
Μειονεκτήματα: "It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made."
Πλεονεκτήματα: "That there were no group calls for boarding"
Μειονεκτήματα: "My seat"
Μειονεκτήματα: "Better boarding process"
Πλεονεκτήματα: "Flight was cancelled."
Πλεονεκτήματα: "Seats were old, but very spacious and comfortable."
Μειονεκτήματα: "The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers."
Πλεονεκτήματα: "Crew was very pleasant and attentive."
Μειονεκτήματα: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."
Μειονεκτήματα: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"
Πλεονεκτήματα: "The crew was very cool"
Μειονεκτήματα: "The food was ok"
Πλεονεκτήματα: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Μειονεκτήματα: "Once in Houston took 30minutes to the luggage to be delivered"
Πλεονεκτήματα: "Food was better than average."
Μειονεκτήματα: "Boarding could be done more efficiently."
Πλεονεκτήματα: "it was just perfect, no complain"
Πλεονεκτήματα: "I found that the meal served was of particularly good quality and tasty"
Μειονεκτήματα: "They didn't served me food"
Πλεονεκτήματα: "Everything about the flight."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Everything was perfect, highly recommended"
Πλεονεκτήματα: "The crew was outstanding. All amenities were available."
Μειονεκτήματα: "I can't think of anything."
Πλεονεκτήματα: "Airplane was clean and service was attentive. Food was good and served hot."
Μειονεκτήματα: "Probably nothing to do with Brussels but the boarding out ot IAD was very unorganized."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Plane was malfunctioning- the electric went out several times ont be way to take off and right after landing. Food and drinks only for sale. Boarding late"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"
Πλεονεκτήματα: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"
Μειονεκτήματα: "The flight left 30 minutes after it was scheduled to leave. In addition, when we landed, they weren't prepared for us. We had to wait for the stairs and shuttle to arrive to get us to the airport terminal. It was especially frustrating because we had nearly no time to get to our connecting flight. The hosts and hostesses were mediocre at best."
Πλεονεκτήματα: "Rude and incompetent crew/employees. Early morning flight was delayed 30 min and therefore we missed our connection. Representatives at the Brussels airport were incompetent, slow and misleading and on top of all our suitcases were lost and 24 hours later no one can tell us where they are"
Μειονεκτήματα: "Crew"
Μειονεκτήματα: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"
Πλεονεκτήματα: "Very nice people in the crew. Excellent entertainment equipment."
Μειονεκτήματα: "Chairs rather uncomfortable when upright in economy."
Μειονεκτήματα: "I lost whole lot of items from my suitcase when it left behind at my arrival to Liberia. I never said any because it was Africa and I knew. I would never get those stuff back. I am disappointed"
Μειονεκτήματα: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"
Μειονεκτήματα: "When I got to the airport my airline informed me that it was a standby ticket, which it never told me when booking and I can't believe it wa a standby ticket because it wasn't cheap."
Πλεονεκτήματα: "The food served was wonderful, as well as service."
Μειονεκτήματα: "Half of my luggage was lost at Dullas, but found and returned the next day to my home."
Πλεονεκτήματα: "Best business class for travel to and from Europe."
Μειονεκτήματα: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."
Πλεονεκτήματα: "Great food and nice crew. They had good tv shows."
Μειονεκτήματα: "I don't have anything to complain about."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Still don't know where my luggage was so this is an issue for me on all legs of flight"
Μειονεκτήματα: "The plane was delayed. The service was poor. My bag was lost. Will not fly brussels airlines again."
Μειονεκτήματα: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."
Πλεονεκτήματα: "There were a couple of the flight attendants that were excellent: Friendly, welcoming and service minded. Not all, but I have come to expect the worst from United (I fly 5-6 trips a year with UA, 5-6 trips with other Star Alliance airlines). Food in Economy Plus was mediocre at best, it seems United are catering this from a correctional facility. Overall good experience due to the staff, but nothing that wow'ed us beyond being better than what we have come to expect from United."
Πλεονεκτήματα: "Flight was canceled and I believe it was canceled before I got on the flight in New York. They should have told me that the second leg was canceled. I suspect they knew that because I was not issued a boarding pass for the second leg when I checked in at New York."
Πλεονεκτήματα: "Delightfully, there was enough leg room - didn't quite feel like a sardine."
Μειονεκτήματα: "Bathrooms were not very clean."
Πλεονεκτήματα: "The NY people working for the company were great. The flight attendants polite."
Πλεονεκτήματα: "Ναι όλα μια χαρά"
Μειονεκτήματα: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Μειονεκτήματα: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Πλεονεκτήματα: "Simplicity and welcome with a smile"
Μειονεκτήματα: "The departure gate was far"
Μειονεκτήματα: "The return flight was very turbulent, but mostly close to take off and landing."
Πλεονεκτήματα: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Μειονεκτήματα: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Μειονεκτήματα: "Will never fly them again"
Πλεονεκτήματα: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Πλεονεκτήματα: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Μειονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Πλεονεκτήματα: "Good short flight"
Μειονεκτήματα: "Short flight, no food or entertainment"
Μειονεκτήματα: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Πλεονεκτήματα: "Crew was very nice and professional."
Μειονεκτήματα: "Seating is a bit tight. But ours was a short flight."
Πλεονεκτήματα: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Μειονεκτήματα: "Flight was cancelled 6 months ago and I still have not received my refund."
Πλεονεκτήματα: "on time inexpensive and nice flight attendants"
Πλεονεκτήματα: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Μειονεκτήματα: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Πλεονεκτήματα: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Μειονεκτήματα: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Πλεονεκτήματα: "Short fairly cheap flight"
Μειονεκτήματα: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."
Μειονεκτήματα: "I would never fly this airline again"
Πλεονεκτήματα: "The price was very reasonable. Despite delayed takeoff and boarding area lacking clear instructions, flight boarded quickly and made up most of the lost time. Other flights and trains in Italy seemed to be delayed too!! (not operated by Volotea)! I did pay extra in advance for baggage and printed out boarding cards before leaving USA for Italy. Familiarize yourself with the rules. Ate a sandwich on board, good enough and friendly flight attendants."
Μειονεκτήματα: "I had over 100 Euro extra charges on arrival at the airport that i did not expect. It makes it very difficult to compare flights when the actual cost is buried in fine print. If airlines would not charge such excessive fees for luggage, then their would be room in the overhead space; i wouldn't have to rush to get a seat; and security lines would be much shorter..."
Πλεονεκτήματα: "Comfortable airplane."
Μειονεκτήματα: "Rude counter people. Would not let me check box of wine, professionally prepared. Only airline I know of who won't allow wine. They want tourists to Sicily, tout their wine, but won't let you bring it home."
Πλεονεκτήματα: "timeliness of schedule"
Μειονεκτήματα: "Additional charges for all"
Πλεονεκτήματα: "Low price!"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Our backpacks were considered over-sized luggage and we were charged 40 euro each. (these have never been considered over-sized to other airlines) There was a fee of 30 euro to print out boarding passes. After roughly 140 euro we were able to board the plane. Numerous little fees on top of boarding pass. Rough flight, which was followed by a plane wide applause once landing."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "Nothing really."
Μειονεκτήματα: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Some attempt at better customer service"
Μειονεκτήματα: "long delays"
Πλεονεκτήματα: "The crew was very friendly and helpful."
Μειονεκτήματα: "The seats were incredibly cramped - felt like the seat back in front of me was right in my face!"
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "Crew was very informative and honest about all the extra fees there are with easy jet."
Μειονεκτήματα: "During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airport, Crew, Bag Drop"
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Μειονεκτήματα: "EasyJet was pretty easy to deal with."
Μειονεκτήματα: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Flight was delayed by an hour."
Μειονεκτήματα: "We were waiting in the bus for a very long time"
Μειονεκτήματα: "The plane was very hot from the previous flight, and it didn’t seem like the AC was doing much."
Πλεονεκτήματα: "Hard to understand some of the crew announcements due to speaking way too fast"
Μειονεκτήματα: "The delay in this flight was made far worse by the poor communication about he new timeframe for departure. It was poorly handled and we ended up getting to our final destination at 3 am as a result. Disappointed."
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Μειονεκτήματα: "Accent and descent were extremely fast and caused ears extreme pain."
Πλεονεκτήματα: "Very friendly experience...The crew members were courteous!!!"
Μειονεκτήματα: "Amazing experience...."
Πλεονεκτήματα: "Everything right on time, good landing"
Μειονεκτήματα: "Seats are very small. Luggage space limited."
Πλεονεκτήματα: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Μειονεκτήματα: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Μειονεκτήματα: "When you check in, you are asked to choose your seats. Every seating option comes with and additional charge of some sort, so your tickets are actually more expensive than you thought. Bait and switch!"
Μειονεκτήματα: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Πλεονεκτήματα: "The fact that I landed"
Μειονεκτήματα: "It was awful no leg room no air worst plane ride of my life"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Staff were friendly"
Μειονεκτήματα: "Big delay in departures"
Πλεονεκτήματα: "Excellent pilot communication an great flight attendants."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"
Πλεονεκτήματα: "I liked the low cost flight, the crew was lovely and and attented our enquires..."
Μειονεκτήματα: "Nothing much..."
Μειονεκτήματα: "Dealing with being overweight Seating was a bit tight"
Μειονεκτήματα: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."
Μειονεκτήματα: "The crew was extremely rude!"
Μειονεκτήματα: "The airline is perpetually delayed. Food options are not vegan friendly. The crew is not very service centric"
Μειονεκτήματα: "It was late almost lost my connection"
Πλεονεκτήματα: "On time no problems at all"
Πλεονεκτήματα: "Price. Professional approach."
Μειονεκτήματα: "Bags not included into price. Needs better clarification."
Πλεονεκτήματα: "Well organized and sweet staff"
Μειονεκτήματα: "I liked this airline. Will book again."
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Πλεονεκτήματα: "I got what I expected"
Μειονεκτήματα: "I dont have any complain"
Πλεονεκτήματα: "Baggage drop off was super smooth and easy. Everyone was nice and carried a smile on their faces. I liked that bit."
Μειονεκτήματα: "Boarding was late as flight was delayed about 30 minutes. I was asked to put my tiny cross against inside my carry on and that had to happen on the floor right before boarding. I guess I misunderstood but so did tens of other passengers. Annoying and very unusual. Never asked of me ever before and I'm a very frequent traveler."
Μειονεκτήματα: "Before entering flight we were requested to keep bags in the carry on. This information could have been delivered when making first check in! Lack of courteous manners."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "They didn't confirm the delay - only said it was estimated meaning while we could have come to the airport at a later time given the delay they made us come at the time required for the original flight. For a three hour delay thy gave us a 3GBP voucher. I will be fighting for compensation but am appalled by their service"
Πλεονεκτήματα: "I was really surprised since I didn't have good expectations going in. The whole experience from checkin to checkout was really good."
Μειονεκτήματα: "Even if the plane had plenty of overhead space available, the EasyJet crew refused to let us bring our carry ons on board and charged us 60 euros to check them. It was absolutely unreasonable and unfair as the passengers that boarded first were able to bring all their bags on board and we were penalized for being further down in line."
Μειονεκτήματα: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Πλεονεκτήματα: "It went fine. Did not have food though."
Πλεονεκτήματα: "We were delayed but the flight was pleasant and they kept us in the know. Very important. Staff was friendly and courteous on our short flight. Checking in and the bag collect all went easily. If fly them again."
Μειονεκτήματα: "Keep an eye on costs. You pay for everything. So be aware. But it was not an issue."