Πλεονεκτήματα: "Very friendly crew!"
Πλεονεκτήματα: "Boarding process need to be improved. Seat assignment is horrible"
Πλεονεκτήματα: "Nassau security line was quick. US Customs line was quick."
Μειονεκτήματα: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Πλεονεκτήματα: "Safe trip and very nice crew."
Μειονεκτήματα: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Μειονεκτήματα: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Πλεονεκτήματα: "Crew could have been better."
Πλεονεκτήματα: "All the attention bestowed upon me"
Πλεονεκτήματα: "The crew was professional and courteous, one of the best crews we had experienced onboard Delta."
Μειονεκτήματα: "Cleaner bathroom"
Πλεονεκτήματα: "The crew really kept us updated on the many delays."
Μειονεκτήματα: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Πλεονεκτήματα: "Flight attendants"
Μειονεκτήματα: "Left approximately 40 minutes late. Leave on time"
Μειονεκτήματα: "They canceled my flight"
Πλεονεκτήματα: "Crew was nice"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "A bit bumpy"
Πλεονεκτήματα: "Wine included with meal no extra charge. Thanks"
Μειονεκτήματα: "More comfortable seats in main cabin"
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Couldn’t hear/understand the pilot"
Μειονεκτήματα: "Plane left without me because they don’t know how to put gas in the plane in Jackson"
Πλεονεκτήματα: "Early departure"
Μειονεκτήματα: "Absolutely nothing"
Πλεονεκτήματα: "Crew was helpful and food was good."
Πλεονεκτήματα: "seats and entertainment was great"
Πλεονεκτήματα: "The time and the cabin crew were helpful"
Μειονεκτήματα: "There was nothing to not like"
Πλεονεκτήματα: "Crew was good, plane was clean. We left on time and got in a bit early."
Μειονεκτήματα: "Don't like the Comfort plus seats that have the dividers vs basic arm rests. TSA is a JOKE, got the random strip search where they pulled apart every nook and cranny of my personal bag and carry on item. Relieved me of my PLASTIC corkscrew that I've traveled with for 15 years. Almost missed the flight and I was there plenty early."
Πλεονεκτήματα: "Delta planes are typically nice and clean"
Μειονεκτήματα: "Flight was delayed multiple times."
Πλεονεκτήματα: "On time, staff, and overall service"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Μειονεκτήματα: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."
Πλεονεκτήματα: "The flight was fine"
Μειονεκτήματα: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Πλεονεκτήματα: "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."
Πλεονεκτήματα: "Loved how close the gates were"
Πλεονεκτήματα: "Plane flew perfectly peacefully!"
Πλεονεκτήματα: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"
Πλεονεκτήματα: "I like service"
Μειονεκτήματα: "They wouldn't deal with any flight changes."
Πλεονεκτήματα: "Delta is not a good place to be"
Μειονεκτήματα: "Delta is not good on customer service"
Μειονεκτήματα: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."
Πλεονεκτήματα: "Friendly cabin crew"
Πλεονεκτήματα: "We didn’t order food"
Πλεονεκτήματα: "Crew very cheerful and friendly"
Μειονεκτήματα: "Still don’t know why I’m always zone 3. Also, need to stop people in main cabin from putting seats back. Either everyone would need to be like dominoes or basically they are just getting rid of what little space there is."
Πλεονεκτήματα: "Everything is perfect"
Πλεονεκτήματα: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Μειονεκτήματα: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "The smootheness of the flight."
Μειονεκτήματα: "The fact that the passenger behind me is was kicking the back of my seat. And it wasn't even a child!"
Πλεονεκτήματα: "Great,I loved it!"
Πλεονεκτήματα: "Exceptional flight staff -"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "First time flying Delta. And let's just aay, now I know why it's so cheap. You get what you pay for."
Πλεονεκτήματα: "The crew was incredibly attentive and helpful."
Πλεονεκτήματα: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Μειονεκτήματα: "Nothing really. Very satisfied customer here."
Πλεονεκτήματα: "Excellent Service"
Μειονεκτήματα: "More recent movies"
Πλεονεκτήματα: "This was the best plane I’ve ever been on. 737-800"
Πλεονεκτήματα: "Quick, on time, MCE even has some legroom."
Μειονεκτήματα: "Never made it. Stranded at LAX."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "The service"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Μειονεκτήματα: "Landing, temperature, passengers"
Μειονεκτήματα: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."
Μειονεκτήματα: "Flight was cancelled. Zero accommodations"
Πλεονεκτήματα: "Movies, food, drinks"
Μειονεκτήματα: "2 hour delay, middle seat"
Πλεονεκτήματα: "Plane had a modern feel with exception of entertainment."
Μειονεκτήματα: "No entertainment on the back of the screen. This is 2018, who doesn’t have that??? Sit length was a little small. I’m 5’10 and barely fit."
Πλεονεκτήματα: "Everything on time."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "Every leg of my journey was frought with issues. From weather delays to maintenance issues. The biggest issue I have is that invariably when I fly American, if I go through Charlotte, is on the whole inconvenient. It takes way to Long to get to a gate when you land. And while everyone is apologetic, I would prefer they didn't have to be."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Boarding was on time, and landing was smooth."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "Relatively comfortable!"
Μειονεκτήματα: "It was late."
Μειονεκτήματα: "Nothing, was a great flight!"
Πλεονεκτήματα: "Lots of legroom in the exit row"
Πλεονεκτήματα: "Everything about the flight was great"
Πλεονεκτήματα: "Got me to where I'm going safely. Crew was nice."
Μειονεκτήματα: "Flying is painful"
Πλεονεκτήματα: "The crew could not have been better. I was really pleased with the movie selection. However, the food is really terrible. I got a dish that was chicken, mashed potatoes and green beans, which would have been acceptable had it not been covered in bbq sauce."
Πλεονεκτήματα: "Entertainment system and new plane"
Πλεονεκτήματα: "Very punctual; courteous crew. Ver smooth ride"
Μειονεκτήματα: "Nothing. It was excellent."
Πλεονεκτήματα: "My flight to Frankfurt was a disaster. Delays at LGA caused me to miss the connection. Two very nice AA customer service phone staff attempted to help by booking me on a Lufthansa/United flight out of JFK that same evening. HOWEVER, I got to JFK only to discover I had NOT been ticketed. A lengthy call to AA resulted a a lame apology -“we don’t do that” they claimed, but the had previously! And had booked me, so what the heck was this??? I’m still fuming!"
Μειονεκτήματα: "Lies! They rebooked me on a Lufthansa flight out of JFK and I got there only to discover “they had made a mistake.” Utter garbage excuses."
Πλεονεκτήματα: "An open seat next to me"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Crew was great. Boarding was quick. Food was good."
Μειονεκτήματα: "The entertainment on a cross Atlantic flight was not family friendly. Playing 'Dark Knight Rises' and 'Guardians of the Galaxy' while my 6 year old is on the flight is not appropriate. While I didn't let him listen to the program, he could still watch violent scenes I would not allow at home. There are plenty of family friendly good quality PG or G rated movies that appeal to everyone. Would it be too hard to get individual screens in 2017?"
Πλεονεκτήματα: "Food and entertainment was excellent"
Μειονεκτήματα: "One checked bag was delayed in arrival"
Πλεονεκτήματα: "flight attendants were great."
Μειονεκτήματα: "The shared screens."
Πλεονεκτήματα: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Πλεονεκτήματα: "Reserved seating at time of boiling so all 5 of us sitting together."
Μειονεκτήματα: "When we got our boarding passes we were all sitting in different places. I cannot understand how you sit a 3 and 4 year old away from their parents. Shocking oversight."
Μειονεκτήματα: "They run out of food in Business Class. Service was the same as in coach."
Μειονεκτήματα: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."
Πλεονεκτήματα: "Same as above."
Πλεονεκτήματα: "Great choices of movies and the system was good"
Μειονεκτήματα: "the food was awful and the crew seemed stressed out and not flexible at all."
Μειονεκτήματα: "Everything was great."
Πλεονεκτήματα: "Not a full flight so plenty of room."
Πλεονεκτήματα: "Business class seats very comfortable and private"
Πλεονεκτήματα: "Electrical outlets."
Μειονεκτήματα: "Couldn't check in online"
Μειονεκτήματα: "The flight crew was very rude"
Πλεονεκτήματα: "Flights were boarded efficiently and on time. Crews were courteous and helpful."
Μειονεκτήματα: "On time , pleasant"
Πλεονεκτήματα: "everything went smooth"
Πλεονεκτήματα: "The crew moved quickly to get us in the air once we had a plane to get on."
Μειονεκτήματα: "I waited in an airport for 10 hours because there wasn't a place to get on. They messed up the schedule then two different planes had problems that made them unsafe. This made me feel uneasy about flying with them at all. Overall not a good experience."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "It was all excellent."
Μειονεκτήματα: "There was no coffee or tea available on the flight"
Πλεονεκτήματα: "The boarding was good and effective, Entertainment was good."
Μειονεκτήματα: "The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked."
Πλεονεκτήματα: "They were very kind and helpful when my daughter became unexpectedly ill during the flight, bringing cold wash cloths, ice etc, and they checked in on her regularly until landing. Much appreciated!"
Πλεονεκτήματα: "Efficient and quick, no issues."
Πλεονεκτήματα: "We got home early by about a half hour and the flight was smooth and quick."
Μειονεκτήματα: "Didn’t find the crew to be as friendly as I have had in the past. They wanted us to pay for headphones. Was travelling alone with an infant makes coordination etc hard. Didn’t offer help or anything."
Μειονεκτήματα: "Flight was delayed 33hrs and no accommodations were provided to us; no vouchers nothing! They didn’t even have a rep at their desk at the airport to answer any questions; just a sign with a number to call."
Μειονεκτήματα: "First flight was delayed so I missed my connection to Brazil, was left stranded in Toronto for 24h without a hotel or restaurant voucher."
Πλεονεκτήματα: "Rouge is not air Canada"
Μειονεκτήματα: "As someone who flies AC quite abit. Rouge is not AC"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Πλεονεκτήματα: "Entertainment still free with behind each seat screens still."
Μειονεκτήματα: "Only one security line to U.S. connections in Montreal Trudeau, which was slow and disappointing as both my wife and I are Nexus holders and usually enjoy relaxed screening in shorter lines."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "considering all the delays, both in delay in leaving Amsterdam and holding pattern due to thunderstorms in Toronto all went well in a very long day."
Πλεονεκτήματα: "I love the excellent friendly service!"
Μειονεκτήματα: "The 2 hour delay."
Πλεονεκτήματα: "The food, wine and service were all great."
Πλεονεκτήματα: "Service on the plane was good"
Μειονεκτήματα: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"
Πλεονεκτήματα: "Would have liked something other than pretzels."
Μειονεκτήματα: "I was assigned a seat right at the back when I booked I selected a mid seat and did not get it."
Πλεονεκτήματα: "I was last on the plane. The crew was welcoming."
Μειονεκτήματα: "Not very clean bathroom. Not unusual for airplanes."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Non-working lavatories (?). It shouldn't happen."
Πλεονεκτήματα: "It's been a long time since I flew Air Canada . Great flight, blanket and pillow provided - seats, movies and and a lot of snacks. Worth the money for a long flight :)"
Πλεονεκτήματα: "On board entertainment available and more room. Not a full plane"
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "TV screens and entertainment were nice."
Μειονεκτήματα: "I would like to have the two meal options be one with meat and one without. The quality of the meal could have been better."
Μειονεκτήματα: "I was very disappointed that the airline served absolutely no food to passengers for such a long flight. Other airlines serve meals and beverages to their passengers on trans-Atlantic flights. I doubt I will fly Air Canada again for such a flight, due to the lack of interest and care provided the passengers."
Μειονεκτήματα: "Nothing it was fine"
Πλεονεκτήματα: "Friendly crew. Boarding was very chaotic and our seats were originally booked together and someone needed up separate. In the end, the crew worked it out for us and we were satisfied."
Μειονεκτήματα: "I've flown this airline a few times and the seats are pretty uncomfortable."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "the mounties rock, seriously"
Πλεονεκτήματα: "Good seats"
Μειονεκτήματα: "Luggage was lost from Vancouver to Seattle with absolutely no communications and I had to chase it's whereabouts the next day"
Μειονεκτήματα: "No breakfast offered for a four hour flight"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "Quick fight-I slept for the whole flight."
Μειονεκτήματα: "Delayed for over an hour. Not enough seating be at the terminal."
Μειονεκτήματα: "Food was bad,"
Μειονεκτήματα: "My luggage got lost. That happens sometimes. It showed up in NY after 2 days, but did not arrive at my house until FIVE days later. And even then, the delivery company contracted by air canada would not bring it to my front door, so I had to leave my building to go meet them. With small kids in the house and being home alWhy is this my responsibility?"
Πλεονεκτήματα: "This was the usual flight. Nothing exceptional. The flight crew were very nice."
Πλεονεκτήματα: "The pilot was good"
Μειονεκτήματα: "My tv did not work, the crew was not overly friendly and I was disappointed that for a 5 hr flight there was not even a snack. For the price of the ticket I expected better service"
Πλεονεκτήματα: "Very cool service, nice, modern aircraft, entertainment system"
Μειονεκτήματα: "Small leg space in economy"
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The crew did not cater to the passengers. Every international flight I've been on, the crew members always ask if we want more snacks or drinks. I was never approached. Also, I asked for an extra blanket and was told no."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "No in flight entertainment. Any international flight I have taken offers that."
Πλεονεκτήματα: "I flew Air Canada from Copenhagen to Toronto in June of 2016. Air Canada personnel are friendly, polite, treat everyone as a welcomed guest. Of all the major airline carriers, Air Canada demonstrates consistent exceptional customer service and have set a standard other carriers should yake note and master."