Πλεονεκτήματα: "The crew was amazing and food was good."
Μειονεκτήματα: "Food was not great"
Μειονεκτήματα: "Seats on plane were small and uncomfortable. Checking in to flight was awful."
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "Very clean, new plane, excellent boarding and flight. Great entertainment options."
Μειονεκτήματα: "Never fly again."
Πλεονεκτήματα: "Friendly staffs"
Μειονεκτήματα: "Choice of movies"
Μειονεκτήματα: "Transfer process is too hassle"
Πλεονεκτήματα: "The flight attendants were very attentive."
Μειονεκτήματα: "There is no order of who gets in first in the line. Everyone just lined up even when there was a sign about the seat number. You can hardly understand the PA system when they are calling the passengers to board. Not enough restroom for the economy flight."
Πλεονεκτήματα: "The cabin crew were so great!!!"
Μειονεκτήματα: "The crew has difficulty communicating in English which makes even a small request stressful."
Μειονεκτήματα: "Great airline. Was surprised at how much space the seats had and the movie selection was awesome. Didn’t have the food so can’t comment on that."
Πλεονεκτήματα: "Both flights the Food was lukewarm"
Πλεονεκτήματα: "Service was great,"
Μειονεκτήματα: "Seating was a little cramped for business class,"
Πλεονεκτήματα: "Service and crew were great, they made the 14 hr flight as enjoyable as possible for such a long trip"
Πλεονεκτήματα: "The attendants were nice and as helpful as they could be with limited English."
Μειονεκτήματα: "The seats were the equivalent of a small puddle jumper plane in the US. Not very well padded and uncomfortable. I took a small pillow for my back and that helped. You aren’t allowed to use your phone at all during the entire flight. It was next to impossible to choose a seat in advance."
Πλεονεκτήματα: "Airline provided wheelchair for my injured friend and priority boarding"
Μειονεκτήματα: "airline lost my friend's luggage and is only offering $15 per kg for the lost items"
Πλεονεκτήματα: "Flight left on time, seats with plenty of room, friendly on flight staff"
Μειονεκτήματα: "In-seat entertainment screen kept freezing up and had to be restarted several times"
Πλεονεκτήματα: "The entire experience was amazing!"
Πλεονεκτήματα: "Arrived on time."
Πλεονεκτήματα: "The flight attendants are good, but the check in crew needs to be more friendly and helpful, with the growing economy boom in china, we will have an increase in tourist to China which cause the air line to be packed, so they need to be much more helpful when attending customers!"
Πλεονεκτήματα: "A+++++++++++service"
Πλεονεκτήματα: "Earlier landing that expected time. Also you are allowed to seat anywhere after everyone get abroad since it is nowhere close to a full flight. Customer service is excellent too!!"
Μειονεκτήματα: "No entertainment which it is normal since the price is so cheap."
Πλεονεκτήματα: "Crews"
Μειονεκτήματα: "A bit cramped"
Πλεονεκτήματα: "Food was okay. Great price for such a long distance."
Πλεονεκτήματα: "It was fast and we got water. The pilot flew well through the turbulence."
Μειονεκτήματα: "Unhealthy snack. Offer something fresh instead of cookies."
Πλεονεκτήματα: "Service but I slept the entire flight"
Μειονεκτήματα: "Not a lot of leg space and it was especially tight when the person in front reclined and there was not space for my legs. My flight got delayed and my luggage went missing when I was flying back home. The food was okay, but many times they ran out of other food options. The phone numbers listed on the website were not available to call and I could not get in touch with them when I needed questions answered."
Πλεονεκτήματα: "I liked the hospitality and patience that the crew showed."
Μειονεκτήματα: "They could have provided with more blankets and pillows because everybody did not get blankets."
Πλεονεκτήματα: "What I like it was the amazing customer service from one of the male flying attending"
Μειονεκτήματα: "Vegetarian should be default food choice. Charge a premium for meat and make more money (while appropriately accounting for the environmental cost of meat production)."
Πλεονεκτήματα: "Crew was really good and helpful but sometimes there was a language barrier. I accidentally got off the plane but it was my own mistake aa I should of paid closer attention to the itenary. I did ask a crew member if I should leave the plane and she said to ask ground crew. But there was a lot of pasangers that did the same thing. I had to go through customs, security check and immigration to get back on the plane."
Μειονεκτήματα: "Boarding was interesting."
Πλεονεκτήματα: "On time Sort of."
Μειονεκτήματα: "737 so Small plane. No Recline seats in Biz. Poor entertainment selection"
Πλεονεκτήματα: "Plane"
Μειονεκτήματα: "Crew was not organised"
Πλεονεκτήματα: "overall good. Attendants nice."
Μειονεκτήματα: "Just to many stops."
Πλεονεκτήματα: "The crew was attentive, and flights left on time."
Μειονεκτήματα: "Had to clear customs twice. We had to get off the plane and get back on. Major pain, but it saved us money transferring to a domestic flight before taking the same flight internationally."
Μειονεκτήματα: "Very bad food."
Πλεονεκτήματα: "Got to destination pretty much on time."
Μειονεκτήματα: "Very uncomfortable & crunched - elbow to elbow and leg to leg with neighbor passenger."
Πλεονεκτήματα: "I flew China southern from New York to Guangzhou two years ago and feel they have made good overall improvements."
Πλεονεκτήματα: "Every thing on time"
Μειονεκτήματα: "Flight was change to China Airlines"
Πλεονεκτήματα: "The service was very good. The flight was quite late, but the friendliness and service of the staff made up for it."
Πλεονεκτήματα: "Plane was nice and new."
Μειονεκτήματα: "The food could be the worst of any airline food...and that is saying something. Also I had two flights and the short flight was a very old looking plane with the thinnest seats I had ever seen. It was one the first leg of a long trip so I was worried this is how the bigger flight was going to be but the next plane looked new and was much more comfortable."
Πλεονεκτήματα: "dream liner is smooth...and no fat flight attendants"
Πλεονεκτήματα: "I was worried about such a long night flight with an airline that I wasn't familiar with but they were extremely polite and helpful, the seats were comfortable and a great entertainment selection. To everyone who complained about the food... It was not bad, actually better than most airplane food I have had. And I didn't hear a single person have anything negative to say about it as they polished everything off!"
Πλεονεκτήματα: "On time and great service!"
Μειονεκτήματα: "meal was just OK"
Πλεονεκτήματα: "The comfort"
Μειονεκτήματα: "Food choices were terrible"
Πλεονεκτήματα: "My flight was delay for 4 hours. For no reason.. everybody was upset And unhappy waiting for the flight. I had a buisness meeting as early as 8:00 the next day which I had to move. That delay as no reall good reason. And the rest of the flight I was to engry."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Food no good"