Πλεονεκτήματα: "Everything was excelent"
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time."
Πλεονεκτήματα: "Turkish airlines is reaaly good"
Πλεονεκτήματα: "Food is amazing."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Being on time"
Μειονεκτήματα: "Squawking brats the whole 10.5 hours of the trip to IAD."
Πλεονεκτήματα: "Service, food, comfort, entertainment."
Πλεονεκτήματα: "Good entertainment system"
Μειονεκτήματα: "Old plane. Not sparkling clean... bad leg room"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food, service, flight comfort"
Μειονεκτήματα: "Seat selection got messed up and crew helped put us back together as a family."
Πλεονεκτήματα: "Food and seat comfort"
Πλεονεκτήματα: "Service and bag policy"
Μειονεκτήματα: "The house food"
Μειονεκτήματα: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Πλεονεκτήματα: "Only the stewardesses very helpful and professional"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Chair are not working well"
Μειονεκτήματα: "Leg room especially between Houston and Istanbul fo"
Μειονεκτήματα: "There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Πλεονεκτήματα: "Everything went well"
Μειονεκτήματα: "One of my luggage is still missing"
Πλεονεκτήματα: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "I like the food and movies"
Μειονεκτήματα: "Very bad seats."
Πλεονεκτήματα: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Μειονεκτήματα: "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."
Πλεονεκτήματα: "The crew, food, and choice of entertainment."
Μειονεκτήματα: "Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "food, entertainment"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Clean, food ok but meed imp"
Μειονεκτήματα: "Miss boarding bridges"
Μειονεκτήματα: "Headphones did not work"
Πλεονεκτήματα: "Service.. questions answered. food"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Loved the service, comfort, entertainment, etc. All of this was very nice but it was also a short flight."
Μειονεκτήματα: "I had to scramble to buy full fare tickets on Swiss air to get to LAX so we could make our connections. I am hoping someone will contact me as this is not acceptable"
Μειονεκτήματα: "I am a pilot in uniform flying with a business class ticket and missed my next flight because I had to check my bag because it was 9 kilos. There was not one over head bin that had anything in it. No other airline that I travel on treated me like that it was humiliating and frankly never will chose Turkish again."
Μειονεκτήματα: "Their audio system is very bad."
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Μειονεκτήματα: "Have to unload Plane Flight git exchanged without my approval"
Πλεονεκτήματα: "Seat comfort, entertainment, food quality, professional staff."
Μειονεκτήματα: "seating assignments, lack of service support if book through Kayak, Turkish Cairo staff said they had fixed the seating assignments for our onward flight...not true. Transiting Istabul airport is tight on times due to long security lines."
Πλεονεκτήματα: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Μειονεκτήματα: "They switched the gate without telling anyone"
Μειονεκτήματα: "The seat Screen did not work."
Πλεονεκτήματα: "All was great as mentioned earlier."
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "I had heard that Turkish Airlines was very reputable and I'm glad it proved to be true! The Turkish food was nice, the in flight entertainment was great, the plane/ bathrooms were kept clean, the plane was full but not overpacked, even the kids got a "kids pack" :) Overall they showed that they were a good quality airline! My 14 hr flight was very comfortable"
Πλεονεκτήματα: "The crew members were so nice and helpful. Food was good and delicious"
Μειονεκτήματα: "Boarding was terrible. They had three departure from one gate. Not organized at all"
Πλεονεκτήματα: "The crew was nice. Service was excellent."
Μειονεκτήματα: "The upholstery can be improved."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Arrived one hour late."
Μειονεκτήματα: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines."
Μειονεκτήματα: "Chicken was undercooked. No power outlets."
Πλεονεκτήματα: "The crew was Excellent"
Μειονεκτήματα: "There is to many delays in the night flights, this should be improved."
Πλεονεκτήματα: "Crew were helpful"
Μειονεκτήματα: "Food was very poor with very limited choices and no entertainment system on this flight"
Πλεονεκτήματα: "Seat was very comfortable and the air stewards were good"
Μειονεκτήματα: "The entertainment system not working correctly and the food was poor"
Μειονεκτήματα: "Food must be better"
Μειονεκτήματα: "Old aircraft, rickety seats"
Μειονεκτήματα: "Addis Ababa is chaos and not clean."
Μειονεκτήματα: "Airport Addis Ababa is chaos."
Πλεονεκτήματα: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Μειονεκτήματα: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"
Πλεονεκτήματα: "Excellent crews"
Πλεονεκτήματα: "The crew were very welcoming, helpful and charm, makes you feel easy"
Μειονεκτήματα: "General interior cleanliness"
Πλεονεκτήματα: "The food was good, seats were quite comfortable and the crew was awesome"
Μειονεκτήματα: "The entertainment was not that great"
Πλεονεκτήματα: "Very conformable and quiet."
Μειονεκτήματα: "Nothing very nice flight."
Πλεονεκτήματα: "Crew was good. Aircraft was fresh and clean."
Μειονεκτήματα: "The movie selection is very mediocre"
Πλεονεκτήματα: "Excellent service and on time performance."
Πλεονεκτήματα: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Μειονεκτήματα: "More entertainment options, the movies and TV shows offered are not varied or very good."
Πλεονεκτήματα: "the flight was very nice and I thank all the crew for their kindness."
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Πλεονεκτήματα: "Ethiopian Airlines it great."
Πλεονεκτήματα: "The plane was spacious"
Μειονεκτήματα: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"
Πλεονεκτήματα: "Ethiopian beer, a first for me -- not bad."
Μειονεκτήματα: "Where is the famous Ethiopian arabica coffee?"
Μειονεκτήματα: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Μειονεκτήματα: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."
Πλεονεκτήματα: "Flight Attendants excellent and always smiling"
Μειονεκτήματα: "Should be able to select your own movie"
Πλεονεκτήματα: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Μειονεκτήματα: "Food was sub par. Leg room limited."
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "The worst airline company I've ever used"
Πλεονεκτήματα: "Great service Seats slide forward, so comfy! Food and drinks all night On time Lots of luggage"
Μειονεκτήματα: "No sleep with my baby!! ;)"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Dirty bathrooms, mediocre entertainment."
Πλεονεκτήματα: "צוות אדיב ורגיש לנוסעים ויעיל"
Μειονεκτήματα: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"
Μειονεκτήματα: "Check in was a mess in Ethiopia."
Μειονεκτήματα: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."
Μειονεκτήματα: "We were delayed for 30 minutes, then for one hour, then they announced a delay for 3 hours. They changed the gate twice and the staff was not communicating what is happening and when we are supposed to board. Also, they did not add my miles for my connecting flight."
Μειονεκτήματα: "My luggage was lost"
Πλεονεκτήματα: "The flight was ok, left late but didn't impact our arrival time."
Μειονεκτήματα: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."
Πλεονεκτήματα: "New aircraft with automatic flushing toilets!"
Πλεονεκτήματα: "Impressive crew attendants and courteous ."
Μειονεκτήματα: "Maybe landing was not too smooth"
Μειονεκτήματα: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."
Πλεονεκτήματα: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
Πλεονεκτήματα: "The guy I was sitting next to."
Πλεονεκτήματα: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Customer service was horrible. Cancelled a trip within 24 hours of booking but put me through hours of waiting on the phone for assistance and still charged a 300 dollar fee. Our ticket was somehow suspended BY THEM so we had to call an office in a different country to unsuspeND then we were able to cancel. No help at all and kept dodging responsibility and forwarding the problem to other offices. Would book a different airline to avoid unneeded stress."
Πλεονεκτήματα: "The crew were courteous"
Μειονεκτήματα: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."
Πλεονεκτήματα: "Some okay entertainment."
Μειονεκτήματα: "Lights are on too much, service is slow. Food is poor, no variety. They gave out all the blankets and some people were laying down sleeping in the back with 2-3 blankets meanwhile my friend who had a baby couldn't get a blanket. They are VERY slow or disorganized with picking up the trays after meals are completed."
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "There were tons of announcements in 3 or 4 languages which really was so annoying. Staff didn't seem friendly, lots of confusion there. Plane seemed every old and run down. Short stop in Paris took forever."
Μειονεκτήματα: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."