Πλεονεκτήματα: "Emirates is my airline of choice. They do everything well."
Πλεονεκτήματα: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Μειονεκτήματα: "Can't say."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Free WiFi"
Μειονεκτήματα: "No delay in boarding"
Πλεονεκτήματα: "The food was good, good intertainment options"
Μειονεκτήματα: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."
Πλεονεκτήματα: "entertainment was great!"
Μειονεκτήματα: "Not much to eat for a vegan."
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Πλεονεκτήματα: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Πλεονεκτήματα: "Entertainment and boarding process"
Μειονεκτήματα: "Crew could be more friendly"
Μειονεκτήματα: "There should be no classes. All seats should be sleeper seats,"
Πλεονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
Πλεονεκτήματα: "Got upgraded to Business!"
Μειονεκτήματα: "Nothing really, crew was professional"
Μειονεκτήματα: "I am a 76 yr old traveller, did not get the change in flight schedule until I booked my flight. I was at Dubai airport for over 12 hours waited for the 3AM flight that took another 14 hours. Very stressful and tiring. There was not even a proper accommodation for this very long wait between flights. This experience will be told to all my friends and trust me it will be a very bad, negative endorsement."
Πλεονεκτήματα: "The entertainment systems was really good."
Μειονεκτήματα: "The service of the crew was one of the worst I've ever had..."
Μειονεκτήματα: "Zero opportunity for refund or rescheduling. Response: 'Sorry for your misfortune but no refund is available since you used a third party ."
Πλεονεκτήματα: "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
Μειονεκτήματα: "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."
Πλεονεκτήματα: "Plenty of room even in economy. Good food for a plane. Very friendly"
Πλεονεκτήματα: "Entertainment is good"
Μειονεκτήματα: "Flight was good"
Πλεονεκτήματα: "Emirates gets credit for reasonable legroom in economy class and excellent entertainment choices."
Μειονεκτήματα: "Airbus A380 is a huge airplane. So many passengers creates limitations."
Πλεονεκτήματα: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me. Unfortunately I only got fruit which is not very satisfying. . In addition, a kid was seated behind me and repeatedly (and I do mean repeatedly) kicked me in the back and slammed the tray table into my back. The crew found me another seat and were extremely nice about it."
Μειονεκτήματα: "My request for vegan food was lost - it is hard to feel comfortable for that long of a time period just eating fruit. (This is even after the crew from the previous flight tried to remedy the situation by notifying them.)"
Πλεονεκτήματα: "Seats were more spacious than other airlines, it was comfortable, food, service and entertainment was good."
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Μειονεκτήματα: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not enough space to sleep .. ppl infront put their chairs ally's the way back n I could barely move"
Μειονεκτήματα: "I like everything"
Μειονεκτήματα: "Really small space. Airport crew was dismal. Boarding was more disorganized than in a poor African country and boarding is easy, I really don't understand"
Πλεονεκτήματα: "Over all experience"
Πλεονεκτήματα: "Felt at home"
Πλεονεκτήματα: "Everything was on point."
Πλεονεκτήματα: "Very good service I love it"
Πλεονεκτήματα: "food, comfort, entertainment, staff - very good all round"
Μειονεκτήματα: "toilets could have been a bit cleaner"
Πλεονεκτήματα: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Μειονεκτήματα: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."
Πλεονεκτήματα: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
Μειονεκτήματα: "Why did I not fly with you guys before???"
Πλεονεκτήματα: "Overall feeling on board, comfy seats and leg room, high standard of screen and remote control, free 2h wifi for all, quality of food and drinks"
Μειονεκτήματα: "Crew could be more friendly. On my first flight I wasn't even asked if I would like to drink something even though not sleeping and waiting to be asked (I think my complete line was forgotten), there was no smile and kindness, when entering the plane 2 people in front of me did not need to show their tickets so I put mine away - of course I had to show mine a 4th time then and look for it. So annoying. They all look pretty but could definitely be more service orientated."
Πλεονεκτήματα: "I enjoyed excellent service of this airline"
Πλεονεκτήματα: "A few of your flight crew were very nice and apologized for conditions. Free wine."
Μειονεκτήματα: "Pissed poor equipment, awful food if that's what you call it, cramped environment. And the fact that on both out going and incoming flights I had things stolen from the over head compartments."
Πλεονεκτήματα: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Μειονεκτήματα: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."
Πλεονεκτήματα: "• Food was good •The flight was comfortable and I felt saved •The crew was very nice •The flight was cheap compared with service •The entertainment was excelent but you need to add more songs from Africa ."
Πλεονεκτήματα: "Excellent all the way."
Πλεονεκτήματα: "Boarding was fast."
Μειονεκτήματα: "Internet was bad and slow despite i paid its price.. luggage take so long.. the bar on the 2nd floor can better be accessed with a paid fees and not enclosed for a certain seat level."
Πλεονεκτήματα: "So comfy... Great service. Wished the flight was longer b"
Μειονεκτήματα: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Πλεονεκτήματα: "Flight staff good attitude, condition of airplane"
Μειονεκτήματα: "On the 15 hour flight Dubai to LAX, Only one hot meal was served, plus later, a sandwich. I'm a thin girl and barely found the food sufficient - imagine the men!"
Πλεονεκτήματα: "The quiet flight I've been in , the crew were friendly and helpful"
Μειονεκτήματα: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Πλεονεκτήματα: "Crew onboard was nice"
Μειονεκτήματα: "The staff in the airport. The fact that even though i booked and checked in before and had my printed boarding pass. I reach the airport and was told. The flight is full. Next day you fly"
Μειονεκτήματα: "The flight was delayed twice and then cancelled. Not a big deal. But there was only 1 ground staff to deal with the 250+ passengers. No other emirates personnel were around. It was chaotic and confusing. We finally arrived home at 10pm local time."
Μειονεκτήματα: "they are delay 2 hours"
Πλεονεκτήματα: "Both the crew and the persons in reception were really helpful!"
Μειονεκτήματα: "The bus connection from runway to dubai airport wasn't comfortable. It took 40 mins to get to the airport and still I didn't have a good support to hang onto during the journey (I was standing)."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Crew was brilliant"
Πλεονεκτήματα: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Μειονεκτήματα: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
Πλεονεκτήματα: "Excellent service"
Πλεονεκτήματα: "The food was excellent, and the crew was nice"
Μειονεκτήματα: "There was a delay on the boarding and they didn't provide a reason."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was okay. The seat was good."
Μειονεκτήματα: "Better service but the flight was great."
Πλεονεκτήματα: "Seat was comfortable and cool."
Μειονεκτήματα: "Everything else"
Πλεονεκτήματα: "Seat 16 B was great"
Πλεονεκτήματα: "Nice crew, good drinks."
Μειονεκτήματα: "Would prefer a vegan sandwich option for the short flight."
Πλεονεκτήματα: "The crew is amazing! We have comfort even in the economy class."
Μειονεκτήματα: "Better selection of entertainment"
Μειονεκτήματα: "Better food/choice-make it on time....and its quite cold in the plane-not sure why."
Μειονεκτήματα: "I did not like the food"
Πλεονεκτήματα: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Πλεονεκτήματα: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"
Πλεονεκτήματα: "Clean new Airbus 380. Nice crew"
Πλεονεκτήματα: "Airbus seats, n/a considering short flight"
Μειονεκτήματα: "Some staff ignored us in our isle"
Πλεονεκτήματα: "Comfy, good food and crew"
Μειονεκτήματα: "Very disorganized boarding"
Μειονεκτήματα: "I never fly United because the spirits aren’t free so I chose Lufthansa. You can imagine my disappointment when it became a United flight and had to pay. Lufthansa you’ve lost a customer here."
Μειονεκτήματα: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."
Πλεονεκτήματα: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Πλεονεκτήματα: "Crew is top notch!!"
Μειονεκτήματα: "Just as first flight, old plane, cramped seats."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Food was very good"
Μειονεκτήματα: "Boarding process in Frankfurt was horrible, confusing, uncoordinated, lack of clear instructions offered by crew."
Πλεονεκτήματα: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Μειονεκτήματα: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Πλεονεκτήματα: "The flight was very good"
Πλεονεκτήματα: "Food On time boarding In flight services"
Μειονεκτήματα: "Long announcements"
Πλεονεκτήματα: "Great service!"
Μειονεκτήματα: "Breakfast and movie selection could have been better"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "very professional cabin crew"
Μειονεκτήματα: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."
Μειονεκτήματα: "Needed more option in sports. Specifically Cricket"
Μειονεκτήματα: "I was asked to give up my seat to make space for people to sit together. Being a single traveler I had selected a seat in the 2 seats side. But my new seat was surrounded by all kids. Couldn't relax a bit."
Πλεονεκτήματα: "Fast and efficient boarding"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Πλεονεκτήματα: "Lufthansa over Thomas Cook any day"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Seat headrest flaps were broken"
Πλεονεκτήματα: "Short flight, so food, comfort, entertainment not as important"
Μειονεκτήματα: "All flights on Lufthansa, coming and going, were late in take off. We missed a connecting flight on the way to our vacation."
Μειονεκτήματα: "Entertainment center was not working properly. Had to be rebooted twice."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "Old plane. Bad food. Small seats. Obsolete entertainment system. Hate United!"
Πλεονεκτήματα: "Courtesy and friendliness of staff."
Μειονεκτήματα: "The cheapo headphones"
Πλεονεκτήματα: "The food, the crew, the cleanness"
Πλεονεκτήματα: "Lufthansa always does an excellent job."
Μειονεκτήματα: "Seats don't recline"
Πλεονεκτήματα: "That it's over"
Μειονεκτήματα: "Αναμονη στους χώρους του αεροδρομίου"
Πλεονεκτήματα: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Μειονεκτήματα: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Μειονεκτήματα: "Don’t loose the luggage"
Πλεονεκτήματα: "Brussels airport clearance was quite efficient"
Μειονεκτήματα: "Better instructions at the airport"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."
Πλεονεκτήματα: "Seats were comfortable. The crews were helpful."
Μειονεκτήματα: "Cleaner bathroom on the plane."
Πλεονεκτήματα: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Μειονεκτήματα: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Μειονεκτήματα: "30 min delay !"
Πλεονεκτήματα: "Paid for Business , got a minor economy service ."
Μειονεκτήματα: "Almost no advantages for business ticket traveller"
Πλεονεκτήματα: "Seats were old, but very spacious and comfortable."
Μειονεκτήματα: "The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers."
Μειονεκτήματα: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"
Μειονεκτήματα: "It was very cold they need to lower the temperature."
Πλεονεκτήματα: "Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable."
Μειονεκτήματα: "When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice."
Πλεονεκτήματα: "At least it was a flight"
Μειονεκτήματα: "Noisy, no complimentary snacks nor drinks, no legroom"
Πλεονεκτήματα: "Great wheel chair service"
Μειονεκτήματα: "Polite customer service agent"
Πλεονεκτήματα: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Μειονεκτήματα: "Once in Houston took 30minutes to the luggage to be delivered"
Πλεονεκτήματα: "it was just perfect, no complain"
Πλεονεκτήματα: "I found that the meal served was of particularly good quality and tasty"
Μειονεκτήματα: "Despite the fact that I reserved a window seat, I was assigned a seat in the middle of the center row. They also 'sanitized' the airplane twice after that closed the doors before take off. They walked up and down the aisle with aerosol spray cans. I don't think people should be subject to unknown chemicals in order for the airline to save time on cleaning the cabin before take off."
Πλεονεκτήματα: "Film selection"
Μειονεκτήματα: "Food was disgusting"
Πλεονεκτήματα: "It is a quick trip which is nice."
Μειονεκτήματα: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."
Πλεονεκτήματα: "Brussels Air ensured my safety. They made sure that the plane was airworthy."
Μειονεκτήματα: "I was due to fly from London to Entebbe via Brussels. Sixteen hours after boarding the flight, I am still in Brussels. We try to complete the assignment another day. My criticism was the overoptimism of the captain how quickly things would happen and on arrival in Brussels the total unpreparedness of the ground staff to cope with half a plane load of people with connections having missed those connections."
Μειονεκτήματα: "I never boarded Brussels airlines. United Airlines put me on TAP or TP which I did like. But my luggage wasn’t forwarded until the 15th dec. Brussels had many natural disasters. My problems I believe were with either United Airlines or Swissport Luggage department"
Μειονεκτήματα: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."
Μειονεκτήματα: "The service and constant mistakes on rebooking a cancelled flight that ended in more than 6 hours delays and luggage lost"
Πλεονεκτήματα: "It actually tasted great!"
Μειονεκτήματα: "Movie selection was weak."
Πλεονεκτήματα: "Punctual, clean plane, friendly service"
Μειονεκτήματα: "Everything was as expected. Full flight!"
Πλεονεκτήματα: "Airplane was clean and service was attentive. Food was good and served hot."
Μειονεκτήματα: "Service for my mom was great!"
Μειονεκτήματα: "Cramped seats, no video, paltry food service (the "continental breakfast" consisted of exactly one slice of banana bread). And lousy coffee."
Μειονεκτήματα: "Delayed and JFK wasn't ready for us. So more delay"
Μειονεκτήματα: "charging for water on flight"
Μειονεκτήματα: "The flight left 30 minutes after it was scheduled to leave. In addition, when we landed, they weren't prepared for us. We had to wait for the stairs and shuttle to arrive to get us to the airport terminal. It was especially frustrating because we had nearly no time to get to our connecting flight. The hosts and hostesses were mediocre at best."
Μειονεκτήματα: "Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess."
Πλεονεκτήματα: "Flight departed on time and arrived early. Crew was accommodating and polite."
Μειονεκτήματα: "Food selection and quality are below average compared to other international economy class flights. Disappointed to find no vegetarian options."
Πλεονεκτήματα: "Nice equip and staff, comfortable and on-time"
Μειονεκτήματα: "Veg meal requested but not processed."
Μειονεκτήματα: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"
Πλεονεκτήματα: "The crew seemed nice"
Μειονεκτήματα: "I was literally in tears by the end of my flight because my back hurt so bad in the seats. When I was boarding, I had a two hour layover and I still had to run for my flight and they were already boarding when I got there. The food was tasteless. All I could do was try and sleep and pray the flight ended quickly."
Μειονεκτήματα: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"
Μειονεκτήματα: "When I got to the airport my airline informed me that it was a standby ticket, which it never told me when booking and I can't believe it wa a standby ticket because it wasn't cheap."
Πλεονεκτήματα: "leg space is quite big"
Μειονεκτήματα: "the food was poor - Cold Pasta salad"
Πλεονεκτήματα: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Μειονεκτήματα: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Μειονεκτήματα: "Seats had no cushioning on bottom or back"
Πλεονεκτήματα: "The flight attendant was friendly."
Μειονεκτήματα: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."
Πλεονεκτήματα: "Friendly crew, good food"
Μειονεκτήματα: "First time on Brussels Airline - flying from IAD to Budapest and back via Brussels. On the long haul to/from Europe, the seats in coach did not have any type of individual air flow control above the seat. I was sitting by a window which must have been directly facing the sun. I have never been so hot and uncomfortable on a plane. Some kind of air conditioning did kick on for a short duration, but it was not enough."
Μειονεκτήματα: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"
Μειονεκτήματα: "The plane was delayed. The service was poor. My bag was lost. Will not fly brussels airlines again."
Πλεονεκτήματα: "Very old planes No entertainment Very nice stewardess"
Μειονεκτήματα: "I didn't like that Brussels air used united Airlines. UA is not very dependable and they cut corners on value for your money."
Μειονεκτήματα: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."
Μειονεκτήματα: "Airfair.com is terrible. They re-ticketed my mother who was traveling with me on a different flight and would not acknowledge this. I was able to get it resolved but took many calls and emails - a huge hassle. I would never book another flight through this "travel agency"."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Right price."
Μειονεκτήματα: "Crowded and not organized."
Μειονεκτήματα: "Basic seats and late fligjt"
Πλεονεκτήματα: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Μειονεκτήματα: "Seats are really small and stick together, super uncomfortable for more than 2h"
Μειονεκτήματα: "Great flight, everything went perfect."
Πλεονεκτήματα: "Crew was very informative and honest about all the extra fees there are with easy jet."
Μειονεκτήματα: "During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded."
Μειονεκτήματα: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Μειονεκτήματα: "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Μειονεκτήματα: "Free refreshments"
Μειονεκτήματα: "If you EasyJet ever lands or boards on time I want to know about it. #LateJet"
Μειονεκτήματα: "Time of departure"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats are uncomfortable"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Everything was wonderful, even the weather"
Μειονεκτήματα: "Bus at arrival"
Πλεονεκτήματα: "The flight itself was ok, price"
Μειονεκτήματα: "Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated."
Μειονεκτήματα: "I didn’t like sitting at the gate for a long time without being told what the delay was all about. Also, the announcements were very hard to hear because they weren’t loud enough. That’s something that should not happen because people rely on the information you provide."
Πλεονεκτήματα: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Πλεονεκτήματα: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Μειονεκτήματα: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Μειονεκτήματα: "Single bag policy is unnecessary, it only creates discomfort in the experience with easy jet."
Μειονεκτήματα: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Μειονεκτήματα: "The service was unpleasent, i didnt like that you oversell the flight and make me wait to have a seat. Really bad!!"
Μειονεκτήματα: "Rude boarding crew."
Πλεονεκτήματα: "Nothing much"
Μειονεκτήματα: "Zero customer service"
Μειονεκτήματα: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Πλεονεκτήματα: "In-Flight staff was pleasant..."
Μειονεκτήματα: "When I go to check in hours early they tell me the flight is full and now I have to pay 117$ to check my bag and my wife’s bag. On top of that the woman sitting in the isle next to us shows up onboard with a bag and the flight crew offers to store her bag for no additional charge... language made it impossible to debate so I bit my tongue."
Μειονεκτήματα: "Dealing with being overweight Seating was a bit tight"
Πλεονεκτήματα: "late one hour."
Πλεονεκτήματα: "On time no problems at all"
Πλεονεκτήματα: "I liked the kindness and the helpfulness of the personnel, the ground and the cabin staff. Clay"
Πλεονεκτήματα: "I was a little frantic checking in to this flight but the ladies working at easyJet made the experience so much better. They were helpful and kind at a time I really needed it most. I really can't thank them enough."
Πλεονεκτήματα: "There was not one thing I liked from the flight, everything was poor"
Μειονεκτήματα: "From the flight attendance to the plane everything was terrible"
Μειονεκτήματα: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Πλεονεκτήματα: "Its cheap on time"
Μειονεκτήματα: "The ground crew didn't allow a carry on which was supposedly allowed"
Μειονεκτήματα: "Delayed over 2 hours"
Μειονεκτήματα: "I didn't like that there was only an allowance of 1 carry on bag and need to pay for a purse or backpack. The universal carry on policy is a carry on suitcase and a purse or something small you can fit under your seat. I think that information should be told to customers before they buy their tickets since this goes against what most people know about the carry on policy."
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Πλεονεκτήματα: "We did not realize Easyjet does not distinguish between personal items and carry-on luggage like most other carriers. As such we had too many hand bags. They kindly checked our bags for us."
Πλεονεκτήματα: "Crew were nice, and boarding was quick."
Μειονεκτήματα: "No entertainment. Food and drinks for purchase only. Uncomfortably firm seats."
Πλεονεκτήματα: "Comfortable, clean, and on schedule."
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Πλεονεκτήματα: "Very comfortable experience. Boarding was easy. Check in was convenient. Crew was friendly."
Μειονεκτήματα: "Nothing in particular to dislike."
Πλεονεκτήματα: "We weren't sure if our bags would fit and the agent checked them for free!"
Μειονεκτήματα: "The employees were nice. It was an easy and reasonably quick boarding"
Πλεονεκτήματα: "on time, not overcrowded"
Πλεονεκτήματα: "Crew and airframe were great. Plane was clean and modern and loading from front and back doors is brilliant and efficient."
Μειονεκτήματα: "Non flyers need special lines. If you have 3 carry on bags, a baby, a stroller, and bad attitude... Show up early and relax. Seriously, the crew was great it was certain passengers that made this the worst flight I've ever had. The isle is not for children's exercise."