Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Advertised October Pink products but did not have them for breast cancer support"
Πλεονεκτήματα: "Nice and attentive crew."
Μειονεκτήματα: "Seats not comfortable in premier economy."
Πλεονεκτήματα: "The crew was terrific."
Πλεονεκτήματα: "The seat was very comfortable."
Μειονεκτήματα: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Πλεονεκτήματα: "Crew was very friendly and seat in KQ is super comfortable in Business."
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "No entertainment facilities"
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Μειονεκτήματα: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Πλεονεκτήματα: "Amazing crews!"
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Πλεονεκτήματα: "Intranet wifi meant I could watch entertainment on my iPad"
Μειονεκτήματα: "Seats are very uncomfortable"
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Πλεονεκτήματα: "Crew was nice, too short of a flight to figure out more"
Μειονεκτήματα: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Μειονεκτήματα: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Πλεονεκτήματα: "Over all pretty good for price."
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "Good selection of movies"
Μειονεκτήματα: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Very quiet"
Μειονεκτήματα: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "I liked the crew, they were professional and tried their best"
Μειονεκτήματα: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "All was good we didn’t feel the time 9 hours passed easily"
Μειονεκτήματα: "Nothing special"
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "Nice food Right in time Police and customs formalities easy"
Μειονεκτήματα: "Poor comfort in business class No entertainment at all"
Μειονεκτήματα: "There were not noodle soup ready this time."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Μειονεκτήματα: "They lost my luggage"
Πλεονεκτήματα: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Πλεονεκτήματα: "Efficient check-in."
Μειονεκτήματα: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "More food, more water"
Μειονεκτήματα: "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."
Μειονεκτήματα: "Maybe have one flight be on time. Train ground crew how to put on fuel."
Πλεονεκτήματα: "Newer planes, good service"
Μειονεκτήματα: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."
Πλεονεκτήματα: "Clean & ready"
Μειονεκτήματα: "Entertainment options"
Μειονεκτήματα: "Somehow, ticket was not being accepted to board on TAP's flight. Crew had to manually check it"
Πλεονεκτήματα: "Great flight"
Μειονεκτήματα: "All great"
Μειονεκτήματα: "Not over selling the flight so passengers can make it home as they plan"
Μειονεκτήματα: "Been on schedule"
Πλεονεκτήματα: "Great crew. That’s about it."
Μειονεκτήματα: "Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells."
Πλεονεκτήματα: "The staff, the linens, the fruit"
Μειονεκτήματα: "Bigger bathroom, more padded seat with adjustable bolster"
Πλεονεκτήματα: "Really spacious, clean and comfortable"
Μειονεκτήματα: "Good service but not top of the line "go out of their way" service"
Πλεονεκτήματα: "Seats are comfortable and room for pack pack under seats"
Πλεονεκτήματα: "The seats do recline, more space than Delta or United"
Μειονεκτήματα: "bumping and no coffee"
Πλεονεκτήματα: "Overhead luggage space"
Μειονεκτήματα: "Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos"
Μειονεκτήματα: "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"
Μειονεκτήματα: "TV didn't work. A female attendant made me store my hat but didn't make a male passenger."
Πλεονεκτήματα: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Μειονεκτήματα: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."
Πλεονεκτήματα: "Not too many people"
Μειονεκτήματα: "Was delayed. Too long waiting for luggages"
Μειονεκτήματα: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"
Πλεονεκτήματα: "Nothing. Their mistakes caused an awful experience. And a 24 hour trip from the east coast to Italy is ridiculous."
Μειονεκτήματα: "I was livid by their unapologetic nature, their disorganization, their delays, the fact that every customer service agent said something different, the fact we had to pay for bags twice as a result of their delays. We should t have to do extra work to get reimbursed after the fact. They should not charge us right the. and there. It’s stealing. They cost us money and we didn’t get what we paid for."
Πλεονεκτήματα: "Very good staff"
Μειονεκτήματα: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"
Πλεονεκτήματα: "Frequent offers for drinks"
Μειονεκτήματα: "Vegetarian food was terrible, seats were really small"
Μειονεκτήματα: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."
Πλεονεκτήματα: "Easy mobile check in process,"
Μειονεκτήματα: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"
Μειονεκτήματα: "Same as inbound flight"
Πλεονεκτήματα: "On time departure"
Μειονεκτήματα: "Slow baggage claim"
Μειονεκτήματα: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."
Πλεονεκτήματα: "Very comfortable flight."
Πλεονεκτήματα: "Lovely crew, nice breakfast, ON TIME!"
Πλεονεκτήματα: "Lucky, had a seat in the front row so had room for my knees. The crew, as always, fantastic. Polite, professional, sense of humor."
Πλεονεκτήματα: "My wife needs help getting around but they placed us in the last row. No leg room again either. The crew was understanding and helpful."
Πλεονεκτήματα: "Seating...cleanliness...service....crew was fabulous....food exceptional. Smooth flight."
Πλεονεκτήματα: "Lots of leg room, seats recline nicely, the flight was not full so there was room to move. AC power under the seats, plus an USB charger in every seat"
Μειονεκτήματα: "The seats, just were not comfortable enough for that long of a flight."
Πλεονεκτήματα: "It was s a good value especially as a Star Alliance Gold flyer."
Μειονεκτήματα: "No vegetarian option for sandwich snack."
Πλεονεκτήματα: "A short flight, on-time."
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Great flying as always. Best leg room anywhere."
Μειονεκτήματα: "On flight food."
Πλεονεκτήματα: "Excellent crew and pilot."
Μειονεκτήματα: "No entertainment."
Μειονεκτήματα: "Seats were uncomfortable"
Πλεονεκτήματα: "My first time flying tap and I was impressed. Everyone was friendly and helpful. Planes seemed very clean, and gave me the impression that they are probably well maintained."
Πλεονεκτήματα: "Big space between seats. Best screen entertainment."
Μειονεκτήματα: "Food was only average. Especially fish."
Πλεονεκτήματα: "USB ports to charge your phone, watched almost a whole season of HIMYM:) good dinner."
Πλεονεκτήματα: "Comfort And good service"
Πλεονεκτήματα: "Staff, online check in, plane, in flight soft drink"
Μειονεκτήματα: "Small delay, (about 10 minutes), but this happens"
Πλεονεκτήματα: "It was nice to get a snack and the crew was nice."
Μειονεκτήματα: "I don't like how they do boarding. There is no organization, There was a big group and then when they were calling my rows you had to get past many people ahead of you. The other problem is when we disembarked the plane, we took a bus and then were dropped off in an area that was very far from the baggage area. We walked and walked and there were no bathrooms, walked through all these high end shops and no bathroom available til you got to the baggage area."
Πλεονεκτήματα: "Pleasant flight- crew was very friendly and helpful; they gave us extra water when we needed it- no attitude. The blankets and pillows were great and used throughout the flight! The movie selection was fantastic! The food was also very tasty!"
Μειονεκτήματα: "The boarding process was a bit hectic because you had to go through an additional bag check at the gate and then some people still cut the lines and pushed their way to the front-- that was not managed so well."
Πλεονεκτήματα: "Very organized and on time. Smooth."