Πλεονεκτήματα: "Everything was comfortable."
Μειονεκτήματα: "I can't think of anything."
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "More entertainment"
Μειονεκτήματα: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."
Πλεονεκτήματα: "Great attentive crew."
Μειονεκτήματα: "Boarding has no groups, seats are small"
Μειονεκτήματα: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Πλεονεκτήματα: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Μειονεκτήματα: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Μειονεκτήματα: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Πλεονεκτήματα: "Crew was very nice and helpful."
Μειονεκτήματα: "Nothing. The best airline I've flown across the board."
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Crew was very nice and attentive"
Μειονεκτήματα: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."
Πλεονεκτήματα: "Great crew"
Πλεονεκτήματα: "The food was amazing"
Πλεονεκτήματα: "Full array of entertainment."
Μειονεκτήματα: "Seats were not too comfortable."
Πλεονεκτήματα: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Μειονεκτήματα: "Nothing!"
Μειονεκτήματα: "Seats are tiny and uncomfortable!"
Μειονεκτήματα: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Μειονεκτήματα: "entertainment sound"
Πλεονεκτήματα: "Food was good. Crew was kind and gracious."
Μειονεκτήματα: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Πλεονεκτήματα: "They had many snacks and meals. Staff was very friendly."
Μειονεκτήματα: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Μειονεκτήματα: "they cancelled letting me fly"
Πλεονεκτήματα: "Customer service excellent even though I was in the economic class they made me feel first class!"
Πλεονεκτήματα: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Πλεονεκτήματα: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Μειονεκτήματα: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"
Πλεονεκτήματα: "Clear, relatively comfortable plane. Free ski bag."
Μειονεκτήματα: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"
Πλεονεκτήματα: "Fast, on time."
Μειονεκτήματα: "No entertainment at all, super uncomfortable"
Πλεονεκτήματα: "I liked the staff and the chocolate"
Μειονεκτήματα: "I didn't like the meal much and the lighting was too bright most of the time."
Πλεονεκτήματα: "The staff was excellent and friendly"
Μειονεκτήματα: "I didn't enjoy the food"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Service."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "Food great!"
Μειονεκτήματα: "Limited space , very narrow and not very clean. I seated next to a dog, pet. The whole trip the dog was sitting on the floor next to me:(, although it was a very quiet and good dog. Crew not very friendly . They were tired I believe ."
Πλεονεκτήματα: "My upgrade to first class. Service she good is good considering short flights"
Μειονεκτήματα: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Πλεονεκτήματα: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Πλεονεκτήματα: "Very comfortable seats for coach, good service."
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "I paid extra for seat selections and then they did not give me those seats."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seating was very tight, confining."
Πλεονεκτήματα: "Went great, no complains"
Μειονεκτήματα: "HOT turkey sandwich"
Πλεονεκτήματα: "Loved the entertainment. Food was great!"
Μειονεκτήματα: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Πλεονεκτήματα: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Μειονεκτήματα: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."
Πλεονεκτήματα: "Great flight crew, on time performance"
Μειονεκτήματα: "Seats could be more comfortable"
Πλεονεκτήματα: "Attentive crew"
Μειονεκτήματα: "Long wait for baggage at destination"
Πλεονεκτήματα: "The crew was very attentive and accommodating."
Πλεονεκτήματα: "Very positive opinion about the flight."
Μειονεκτήματα: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Μειονεκτήματα: "The boarding process at Zurich airport was a mess. There was no communication at the gate to tell passengers what to do or where to stand"
Πλεονεκτήματα: "Crew was excellent, and the food was both ample and appetizing."
Μειονεκτήματα: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."
Πλεονεκτήματα: "Great entertainment center. Complimentary alcohol and snacks. All this masks the torture of sitting in a way -too-small seat for 11 hours plus."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Πλεονεκτήματα: "Dinner was great"
Πλεονεκτήματα: "The best"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Good Flight"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "The boarding process was rough and haphazard"
Πλεονεκτήματα: "Good service great aircraft"
Μειονεκτήματα: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Μειονεκτήματα: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."
Πλεονεκτήματα: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Μειονεκτήματα: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Πλεονεκτήματα: "all good"
Μειονεκτήματα: "unsure"
Πλεονεκτήματα: "There is Nothing that like"
Μειονεκτήματα: "If you allowed me to get in this flight everything would've been fine.?"
Μειονεκτήματα: "4 hour delay"
Πλεονεκτήματα: "crew was amazing"
Μειονεκτήματα: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"
Πλεονεκτήματα: "The free movie/entertainment system"
Μειονεκτήματα: "Leg room limited, but seats were ok"
Μειονεκτήματα: "Seat assignment with Economy ticket."
Μειονεκτήματα: "Slow WiFi"
Πλεονεκτήματα: "Food was excellent. I had the pasta. Loved watching movies."
Πλεονεκτήματα: "The crew was very friendly. Boarding was quick."
Μειονεκτήματα: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Πλεονεκτήματα: "I appreciate how Delta always takes care of their passengers. Comfortable seating and accessible entertainment"
Μειονεκτήματα: "I was assigned a seat on the last row of the plane--these not only don't recline, but it feels as though they push you forward. Also, the engine sound was so deafening with such intense vibration that I was unable to hear the flight attendant speaking to me from 2 feet away, much less anything overh"
Πλεονεκτήματα: "On time boarding. Good entertainment options, friendly staff"
Πλεονεκτήματα: "Crew was helpful and food was good."
Μειονεκτήματα: "Seat assignment at gate and it changed 3 times to Accommodate others."
Πλεονεκτήματα: "Early and middle seat was open!"
Μειονεκτήματα: "Coffee tasted like fish. :("
Πλεονεκτήματα: "Having three seats."
Μειονεκτήματα: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats did not recline"
Πλεονεκτήματα: "I always love long international flights because of the hot towel and other fun extras you don’t usually get. The meal was excellent and there were plenty of entertainment options for everyone."
Μειονεκτήματα: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."
Πλεονεκτήματα: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Μειονεκτήματα: "Food wasn’t great. What’s new?"
Πλεονεκτήματα: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"
Πλεονεκτήματα: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "On time, comfortable, great flight attendants."
Πλεονεκτήματα: "Loved having the Movie and tv options on the flight, really passed the time"
Μειονεκτήματα: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Πλεονεκτήματα: "Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first."
Μειονεκτήματα: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."
Πλεονεκτήματα: "I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect."
Πλεονεκτήματα: "Funny people at the gate, all was smooth and on time"
Μειονεκτήματα: "It was too hot in the cabin, which is unusual (usually, I freeze)"
Μειονεκτήματα: "Too tight and seats not comfortable."
Μειονεκτήματα: "My suitcase was ruined."
Πλεονεκτήματα: "It was a good flight"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Wonderful experience with the staff."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."
Πλεονεκτήματα: "Great crew. Good space on my exit row seat"
Μειονεκτήματα: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Πλεονεκτήματα: "Everything was decent, good entertainment, nice crew, etc."
Μειονεκτήματα: "Nothing was bad."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Confusing and chaotic boarding procedure"
Πλεονεκτήματα: "Ditto from above"
Μειονεκτήματα: "Ditto from above"
Πλεονεκτήματα: "plane left on time"
Μειονεκτήματα: "seats were too close, luggage was delayed,"
Πλεονεκτήματα: "Our layover from Pittsburgh ended up being quite short. I was impressed that our baggage will made it on to the plane in time for take off."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Very comfortable and well run."
Μειονεκτήματα: "It was a great experience"
Μειονεκτήματα: "More space and room"
Πλεονεκτήματα: "Yes everything was perfect"
Μειονεκτήματα: "Everything including food was excellent"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Μειονεκτήματα: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."
Μειονεκτήματα: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Πλεονεκτήματα: "We made it in one piece"
Μειονεκτήματα: "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."
Πλεονεκτήματα: "Food, clean washrooms, attentive flight crew"
Μειονεκτήματα: "Seats could be little wider"
Μειονεκτήματα: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Πλεονεκτήματα: "didn’t like anything"
Μειονεκτήματα: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Πλεονεκτήματα: "Everything is nice with Turkish airlines"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Price"
Μειονεκτήματα: "Check in process with unfriendly and unprofessional staff"
Πλεονεκτήματα: "On time."
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Staff was less than friendly and seats were not very comfortable in coach."
Μειονεκτήματα: "No entertainment system in the seats."
Μειονεκτήματα: "Service was so bad from Istanbul to Kabul"
Πλεονεκτήματα: "The seats and leg space very good. Flight clean ."
Μειονεκτήματα: "Food served was poor in quality. Bread seemed to be stale and hard. Seems from the previous flight. Crew had poor service. Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray."
Πλεονεκτήματα: "Entertainment was good"
Μειονεκτήματα: "Economy was tight."
Πλεονεκτήματα: "Overall was just ok"
Μειονεκτήματα: "Dirty smelly bathrooms Bad breakfast"
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Μειονεκτήματα: "Bad cold food. Crowded. Hi"
Πλεονεκτήματα: "Flight was smooth. Staff were helpful and professional."
Μειονεκτήματα: "On our way back to US, we were kept in a small area with no air conditioner for one hour."
Πλεονεκτήματα: "Surprising level for such a short flight."
Πλεονεκτήματα: "The food was so bad"
Μειονεκτήματα: "The service horrible"
Πλεονεκτήματα: "Great service and polite staff."
Μειονεκτήματα: "Didn't make any announcements as the time was getting closer to board. Passengers had to hover around counter and strain to hear. It all worked out well, though!"
Πλεονεκτήματα: "Just excellent, everything up the standards."
Πλεονεκτήματα: "I just like Turkish airlines"
Πλεονεκτήματα: "Crew was friendly and interactive. Entertainment was preety good."
Μειονεκτήματα: "long waiting queues for checkin even if you checked in online."
Πλεονεκτήματα: "Travelling with Turkish Airlines was pleasantly surprising! I'm used to domestic flights in the US which are no fun but as soon as I boarded our flight, the crew was so kind, I appreciated the pillows, blankets and extra care package provided with ear plugs, socks and an eye mask! It helped make the trip that much more pleasant to be able to sleep! I tend to get motion sickness and the crew on all four of our flights were so kind to give me water when I boarded the plane to be able to take my medicine. The flights were on time for the most part and the on-board entertainment helped a very long flight be more tolerable!"
Μειονεκτήματα: "I had an issue with a passenger on our plane from Zanzibar to Istanbul but that was at no fault of the airline or the crew. One crew member was so sweet to allow my husband and I to move further back in the plane once boarding was finished. We were coming home from our honeymoon and the rude woman wouldn't get out of our seat so we could at least sit next to each other! It was unfortunate, but again, at no fault of the crew or airline and we were so thankful for the crew member helping us find somewhere we could sit together! I wish I would have gotten his name but it was on flight TK567 on May 4th. To whoever he was, thank you!!!"
Πλεονεκτήματα: "Turkish Airlines has an excellent entertainment system"
Μειονεκτήματα: "They used to have more legroom"
Πλεονεκτήματα: "food"
Μειονεκτήματα: "leaving late"
Πλεονεκτήματα: "Service was amazing! Highly recommend."
Πλεονεκτήματα: "Plane was clean and comfortable. Crew were courteous. Hot sandwich tasted great."
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "great delay without explanations"
Πλεονεκτήματα: "The food tasted great. The crew are very friendly."
Μειονεκτήματα: "The seats are kind of small"
Μειονεκτήματα: "boarding the treat you like animals"
Πλεονεκτήματα: "Price and flight time and arrival."
Μειονεκτήματα: "Your crew at boarding treat people with no respect. I saw the boarding next door to us. The flights info was not put on board due to computer problem! The whole airport system was down for hours. The flight of Najaf city was next gate to my flight gate and one of the crew lead was disrespectful to the people and he rejected few people from the flight so he can collect money from them!"
Μειονεκτήματα: "I have never had a worse experience with booking travel and I vow to avoid Kayak and any related services. This has been truly one of the most terrible travel experiences. The flights were changed (not a big deal) and I was told I was due a refund. After three 1-1.5 hour calls no such refund has come and both agencies says the other is due to provide. I am furious and will never use Kayak or Justfly again."
Πλεονεκτήματα: "20 min delay. Boarding took too much time"
Πλεονεκτήματα: "the service"
Μειονεκτήματα: "the entertainment"
Πλεονεκτήματα: "A great example of excellent service. The entertainment system really couldn't be beat."
Πλεονεκτήματα: "The food and the boarding was fast."
Μειονεκτήματα: "Everything was great."
Πλεονεκτήματα: "I have to fly twice a year and I choose only Turkish airline! Best service, crew, comfort and food!"
Μειονεκτήματα: "Food, service, comfort"
Πλεονεκτήματα: "Food and boarding process"
Μειονεκτήματα: "Lost luggages."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Μειονεκτήματα: "Flight got cancelled"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "I congratulate the KLM crew!"
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "Excellent service and comfortable flight"
Μειονεκτήματα: "Flight delay roughly an hour"
Πλεονεκτήματα: "It was very comfortable"
Μειονεκτήματα: "The crew was great"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Flight delayed so missed the connection. Had to pay $120 for hotel because the next flight was next day. Had to pick up luggage from connecting city and re check them the next day. Seat tray was crooked in the plane."
Μειονεκτήματα: "The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes."
Πλεονεκτήματα: "Comfortable and Clean"
Μειονεκτήματα: "Extremely unfriendly staff at check-in. Boarding was chaos."
Μειονεκτήματα: "Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes."
Πλεονεκτήματα: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Μειονεκτήματα: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Πλεονεκτήματα: "Excellent"
Πλεονεκτήματα: "We upgraded our flight from Frankfurt to business class--so worth it."
Πλεονεκτήματα: "The crew was great. Food was good for the most part."
Πλεονεκτήματα: "I liked the part of entertainment, bunch of free movies we could watch"
Μειονεκτήματα: "the Meals. It could have been perfect when there was other options than vegetarian."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "The service and the airplane"
Μειονεκτήματα: "Nothing at all"
Πλεονεκτήματα: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"
Πλεονεκτήματα: "Friendly and helpful crew."
Μειονεκτήματα: "Seats not comfortable at all causing loss of sleep and terrible back ache."
Πλεονεκτήματα: "Entertainment is great. Great selection of shows and music"
Μειονεκτήματα: "The Frankfurt airport is an embarrassment to Germany. Taking buses to your plane, going up and down stairs to depart or board a plane is archaic. Therefore most Lufthansa flights in and out of this main hub are delayed. There should be some rule that meals will not be served to customers who have their seat reclined. The poor person behind them has no comfortable way to eat."
Πλεονεκτήματα: "The service was excellent. The flight was on time. The crew was very friendly."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The food was excellent"
Πλεονεκτήματα: "Excellent cabin service."
Μειονεκτήματα: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."
Πλεονεκτήματα: "On time flight with no problems"
Μειονεκτήματα: "Uncomfortable seats so hard to sleep during flight"
Μειονεκτήματα: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"
Πλεονεκτήματα: "Where is my bag"
Μειονεκτήματα: "Where is my bag"
Πλεονεκτήματα: "Crew were friendly"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Good customer service , friendly crew, clean plane. I always travel with Lufthansa to Europe and back because I like their professional and friendly crews. They always do very good job."
Μειονεκτήματα: "Not much leg room for a tall guys like me."
Πλεονεκτήματα: "Flight attendants very nice and efficient"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Wonderful flight crew. Quiet, orderly. Food good, plenty drinks."
Μειονεκτήματα: "I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!"
Πλεονεκτήματα: "See comments above."
Πλεονεκτήματα: "The flight was punctual and smooth, maun concern!"
Μειονεκτήματα: "no tv, no papers, food soso"
Πλεονεκτήματα: "Great service both before boarding the plane and while in flight. The check in line was out of control, but lufthansa staff members ensured that I could still make my flight."
Μειονεκτήματα: "A man sitting behind me probably took off his shoes and it was just terrible to smell his stinky feet..."
Πλεονεκτήματα: "The crew. They made an uncomfortable flight acceptable."
Μειονεκτήματα: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."
Πλεονεκτήματα: "On time. Friendly helpful crew. Comfortable seats. Free wine with meals."
Πλεονεκτήματα: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Μειονεκτήματα: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."
Μειονεκτήματα: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."
Πλεονεκτήματα: "Crew was nice and helpful."
Μειονεκτήματα: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Πλεονεκτήματα: "The overall experience was great."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "great service! right on time! very polite staff! will fly with them again!"
Πλεονεκτήματα: "GREAT BEER EXCELLENT AIRLINE!"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Μειονεκτήματα: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."