Πλεονεκτήματα: "Iberia is great"
Μειονεκτήματα: "Great airline Iberia is great"
Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Late and bad communication"
Μειονεκτήματα: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Food and personnel attitude."
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Πλεονεκτήματα: "The crew was really nice. They were friendly and genuine."
Πλεονεκτήματα: "Reasonably comfortable seat"
Μειονεκτήματα: "Food quality was poor."
Πλεονεκτήματα: "We landed a bit early"
Μειονεκτήματα: "We didn't get the seats that we paid for. And all we could get was the last row."
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Πλεονεκτήματα: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Μειονεκτήματα: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"
Πλεονεκτήματα: "Nice crew seamless flight"
Μειονεκτήματα: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"
Πλεονεκτήματα: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Μειονεκτήματα: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."
Πλεονεκτήματα: "Everything was fine and smooth"
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Μειονεκτήματα: "More space and reclining seats please!"
Πλεονεκτήματα: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Μειονεκτήματα: "Travel notifications should mention documentation requirements."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Very small plane, so much turbulence during flight. It was the worst."
Μειονεκτήματα: "Επιβίβαση"
Πλεονεκτήματα: "On time departure and arrival early by an hour."
Μειονεκτήματα: "Seats were quite uncomfortable."
Πλεονεκτήματα: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Μειονεκτήματα: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"
Πλεονεκτήματα: "Excellent service , good food . Ahead of time flight"
Μειονεκτήματα: "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"
Μειονεκτήματα: "The plan was too small."
Πλεονεκτήματα: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Μειονεκτήματα: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
Πλεονεκτήματα: "The boarding process was excellent and efficient. I liked it."
Μειονεκτήματα: "There was no free food and no entertainment. That was very disappointing."
Πλεονεκτήματα: "The flight itself was fine"
Μειονεκτήματα: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."
Πλεονεκτήματα: "Exit row seating has plenty of room"
Μειονεκτήματα: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"
Μειονεκτήματα: "FOOD WAS POOR."
Πλεονεκτήματα: "The amability of the crees"
Μειονεκτήματα: "All was excellent"
Μειονεκτήματα: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."
Πλεονεκτήματα: "Emergency exit seats. Very narrow though."
Μειονεκτήματα: "I don't know what they served us. I wouldn't call that food. Breakfast was even more depressing than dinner. No entertainment system, except those collective screens – everybody needs to watch the same movie. Staff was rude and flight was 2 and half hours LATE."
Μειονεκτήματα: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."
Πλεονεκτήματα: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Μειονεκτήματα: "The only thing that I wish was different was that they had a vegetarian food option available"
Πλεονεκτήματα: "Entertainment was great, great food! You can't beat the price of the ticket."
Μειονεκτήματα: "When I arrived I was greeted by a "what up." Instead of a professional "Hello." The man who helped me at MIA was rude and threw my passport in my face when he told me I needed a return ticket. After I booked another ticket for return.. I presented myself to another counter staff."
Πλεονεκτήματα: "Attention was very goog and polite"
Πλεονεκτήματα: "Every flight was on time with no delays. Crew was excellent."
Μειονεκτήματα: "Large plane did not have individual air controls and several flights were very warm."
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "Plane and crew"
Μειονεκτήματα: "Good flight"
Πλεονεκτήματα: "Departed and arrived on time."
Μειονεκτήματα: "Was charged for coffee."
Πλεονεκτήματα: "NOTHING !"
Μειονεκτήματα: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."
Πλεονεκτήματα: "Great selection of movies and the food wasn't too bad."
Μειονεκτήματα: "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."
Πλεονεκτήματα: "Space, meals, movie selection"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Great selection of movies. Got food and was able to sleep some."
Πλεονεκτήματα: "The crew members always looked me in the eye and made me feel like a human being."
Μειονεκτήματα: "Honestly my only complaint would be that I was not given both of my boarding passes when I first checked in in Munich and instead I had to go out and stand in a line for an hour to get my boarding pass for Las Angeles which made me just barely get to my gate on time."
Μειονεκτήματα: "Late departure."
Πλεονεκτήματα: "Excellent service."
Μειονεκτήματα: "Mediocre food choices."
Πλεονεκτήματα: "Flight run smooth and they treat us well."