Πλεονεκτήματα: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."
Πλεονεκτήματα: "Boarding and crew great!"
Μειονεκτήματα: "Seats extremely narrow"
Πλεονεκτήματα: "Seats comfortable. Food was good."
Μειονεκτήματα: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Πλεονεκτήματα: "Crew was great !!!"
Μειονεκτήματα: "Seating in upper class is uncomfortable and bedding is not fresh."
Πλεονεκτήματα: "Crew was very attentive...food selection was excellent"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Everything was easy"
Μειονεκτήματα: "Business class seats are snug for big people compared to other airlines"
Μειονεκτήματα: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Πλεονεκτήματα: "Premium economy was perfect, smaller cabin with less people, great flight."
Πλεονεκτήματα: "Great crew. Very kind and efficient."
Μειονεκτήματα: "American carriers seem to enjoy poor seat ergonomics."
Πλεονεκτήματα: "Craig in first cabin flight crew was amazing. :))))"
Πλεονεκτήματα: "Excellent airline"
Μειονεκτήματα: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"
Πλεονεκτήματα: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Πλεονεκτήματα: "The crew on Virgin Atlantic was superb!"
Μειονεκτήματα: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Πλεονεκτήματα: "Great crew, comfortable and smooth flight"
Πλεονεκτήματα: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Μειονεκτήματα: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Μειονεκτήματα: "Bad entertainment system"
Πλεονεκτήματα: "Nobody are better hosts than the British. Great service, lovely people."
Πλεονεκτήματα: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Μειονεκτήματα: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."
Πλεονεκτήματα: "Great movie selection"
Μειονεκτήματα: "They need softer seats...had to stand half the time"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Uncomfortable to sit for eight hours"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything incl customer service at the airport"
Πλεονεκτήματα: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Πλεονεκτήματα: "Safety. Service."
Μειονεκτήματα: "Lavatory was icky and other passengers messy."
Πλεονεκτήματα: "Great Service. Truly enjoyed Economy plus!"
Μειονεκτήματα: "Food was hard and little stale."
Πλεονεκτήματα: "Excellent entertainment options, out stewardess was fantastic."
Μειονεκτήματα: "Cramped seats."
Πλεονεκτήματα: "The crew was the best part of my experience, super nice and accomodating"
Μειονεκτήματα: "the wifi had subpar performance"
Μειονεκτήματα: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."
Μειονεκτήματα: "Service is super fast"
Πλεονεκτήματα: "Helpful flight attendants"
Μειονεκτήματα: "Delay at the airport due to system down where agents had to check in everyone manually"
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Leg space was cramped. Parking was very far.food"
Πλεονεκτήματα: "Just the food and boarding was fine."
Μειονεκτήματα: "Everything else was bad. I think crew were a little rude!"
Μειονεκτήματα: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"
Πλεονεκτήματα: "Australian airports are wonderful."
Πλεονεκτήματα: "1st class, what's not to like?"
Πλεονεκτήματα: "Staff excellent , as always."
Μειονεκτήματα: "It was impossible to sleep as the plane seemed extremely cold and was very noisy."
Πλεονεκτήματα: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Staff was friendly and welcoming."
Μειονεκτήματα: "There was nothing not to like."
Πλεονεκτήματα: "Very professional crew throughout."
Πλεονεκτήματα: "Food was very good crew were pleasant and helpful"
Μειονεκτήματα: "Seats are very hard"
Μειονεκτήματα: "Never seen an international flight charges checked in luggage $130 US dollars a piece"
Πλεονεκτήματα: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."
Πλεονεκτήματα: "Not much not to like about this experience except for cramped seating in coach."
Πλεονεκτήματα: "Very friendly and helpful staff! Food was very good too."
Μειονεκτήματα: "More leg room always desirable"
Πλεονεκτήματα: "The comfort of the flight and entertainment."
Μειονεκτήματα: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."
Πλεονεκτήματα: "The crew was very good with the passengers and attentive"
Μειονεκτήματα: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time"
Μειονεκτήματα: "Aircondi"
Μειονεκτήματα: "Not much leg room on economy class. 200 $ extra makes the trip better"
Πλεονεκτήματα: "Crew was below average,seats was horrible"
Μειονεκτήματα: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"
Πλεονεκτήματα: "Crew were excellent"
Μειονεκτήματα: "Seats are too narrow, uncomfortable ."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "A little bit hot on board"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Everything! Thanks"
Μειονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Air in the cabin to dry"
Πλεονεκτήματα: "Movie options were good. Even though I didn't use it, they offer 2 checked bags for free in the economy class compared to the standard 1 that most airlines give."
Μειονεκτήματα: "Nothing specifically. It was a pretty standard flight experience."
Πλεονεκτήματα: "Plane, seat and entertainment are very good."
Μειονεκτήματα: "None"
Πλεονεκτήματα: "Great service and brand new plane!"
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "No soap in bathroom."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Μειονεκτήματα: "Turkish air had great service, food, entertainment and nice comfortable planes. Left on time and arrived on time. Two unrelated issues at Miami airport they didn't have a separate line for the people holding global entry and at the Istanbul airport no info desks to direct passenger to their connecting flight"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste."
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "N O T H I N G"
Πλεονεκτήματα: "I liked everything."
Μειονεκτήματα: "Two hours delay and lost baggage"
Πλεονεκτήματα: "I know it wasn't Turkish Airlines fault, but I booked through Kayak who went through Web jet for the tickets. Webjet cancelled our tickets and never notified me. They never contacted me back, and I almost had to book another ticket."
Μειονεκτήματα: "Sears to close too tight"
Πλεονεκτήματα: "Old school service and amenities"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Service was bad. Long and uncomfortable flight!"
Πλεονεκτήματα: "Great entertainment system and tasty food!"
Πλεονεκτήματα: "food,service and flight"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Smooth flight and shorter than planned. Good service overall."
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Crew was very nice. I got my special meal. I am very thankful for it."
Μειονεκτήματα: "Kosher food was ok"
Μειονεκτήματα: "Yes, everything was really good"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "The flight attendents were very nice & service was good."
Μειονεκτήματα: "The seats are cramped in economy, so if you are tall it's uncomfortable flight."
Μειονεκτήματα: "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("
Πλεονεκτήματα: "Great Planes. Good service o the air."
Μειονεκτήματα: "Their service on ground needs a lot of work. From luggage check in to attitude of the staff is horrible. Specially in Turkey the service is so frightening that you hope you have your luggage and no need to go to find help. If you need help you are on your own. No one will take responsibility and help you."
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Μειονεκτήματα: "Flight was delayed by 4.5 hours. We got a few drinks and snacks while waiting. No real information was provided and the flight was delayed by one hour at a time. Kids were tired and hungry. Crew did not help. After a few hours we got some blankets. We had to sleep on the airport's floor. We had to buy food. We did not know what will happen with our connection flights that most of the passengers missed because of the delay. This was a nightmare!"
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Everything."
Μειονεκτήματα: "The Kate arrival at the final destination."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."
Μειονεκτήματα: "They provide excellent service. Me and my wife love it."
Πλεονεκτήματα: "Love everything... i was actually surprised... The crew was the bes"
Πλεονεκτήματα: "The service was great non stop and the goodies for the kids was amazing."
Μειονεκτήματα: "All was good"
Πλεονεκτήματα: "Food, entertainment, crew"
Μειονεκτήματα: "Once in Turkey (Istanbul ) I had to go to a Turkish Airlines customer service kiosk in order to ask some questions about by following flight. One of the ladies in the counter had to be the rudest customer service person I have seen in years. She talked and dealt with people as if they were an incredible annoyance on her life. She will even dismiss you without answering your questions."
Πλεονεκτήματα: "Seat was comfortable and the crew was courteous."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "All was great"
Πλεονεκτήματα: "The croissants were great!"
Πλεονεκτήματα: "The check in process was smooth and the flight crew were pleasant"
Μειονεκτήματα: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Πλεονεκτήματα: "Delta treats people like friends. That’s all it takes to be successful. Delays are easy, mechanicals are easy. Great friendly team."
Πλεονεκτήματα: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Μειονεκτήματα: "Nothing I can think of-10/10"
Πλεονεκτήματα: "The Airbus was so futuristic. If you can make it more futuristic, even better."
Μειονεκτήματα: "I didn't like that I had to put my bag under when there was plenty of room overhead."
Μειονεκτήματα: "Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight."
Μειονεκτήματα: "Smooth on time flight"
Πλεονεκτήματα: "Amazing entertainment display and the boarding process is smooth."
Πλεονεκτήματα: "Movies were good, once in flight it was a smooth ride"
Μειονεκτήματα: "Communicate better during the delay"
Πλεονεκτήματα: "Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect."
Μειονεκτήματα: "While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping."
Μειονεκτήματα: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Πλεονεκτήματα: "Great movies."
Μειονεκτήματα: "Seats won’t stay reclined."
Πλεονεκτήματα: "Nothing spectacular."
Μειονεκτήματα: "The headrests won’t stay up. And it’s hot."
Πλεονεκτήματα: "Everything was nice"
Μειονεκτήματα: "The price"
Πλεονεκτήματα: "Arrived on time and smooth flight though it was completely full"
Μειονεκτήματα: "It was a late flight and didn't see the flight crew much at all"
Πλεονεκτήματα: "I always love long international flights because of the hot towel and other fun extras you don’t usually get. The meal was excellent and there were plenty of entertainment options for everyone."
Πλεονεκτήματα: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Μειονεκτήματα: "Food wasn’t great. What’s new?"
Μειονεκτήματα: "The monitors kept on freezing"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand."
Πλεονεκτήματα: "Flight attendants were pleasant."
Μειονεκτήματα: "The lines were so long in Palm Springs that myself and about 8 other people missed the flight. I arrived 1.5 hours before my boarding time."
Μειονεκτήματα: "No tv screen"
Πλεονεκτήματα: "short flight not much to say all was smooth crew was efficent"
Μειονεκτήματα: "not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit"
Πλεονεκτήματα: "Very comfortable and great crew."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Very professional cabin crew"
Μειονεκτήματα: "My suitcase was ruined."
Πλεονεκτήματα: "I always love flying on Delta! The service is always excellent. The crew is always nice and attentive!"
Πλεονεκτήματα: "All that one would want."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "It was smooth sailing all the way"
Μειονεκτήματα: "The people sitting next to me thinking my space was his space too"
Πλεονεκτήματα: "I love the media that is INCLUDED in the price of your ticket on Delta Flights. That sets Delta apart for me."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "This flight was cramped. Not enough stretching room. Hard seats"
Πλεονεκτήματα: "Comfortable seats."
Μειονεκτήματα: "Flew business class and my 1st choice on the menu had run out. I ended up not eating."
Πλεονεκτήματα: "The movie I watched was pleasant, although I had trouble hearing it because of the situation described below."
Μειονεκτήματα: "There was a family seated behind us with several crying, loud children. We were miserable. Even my headphones with a Mozart sonata cranked up to loud did little to mask the noise. Probably not Dela'a fault, but the crew did nothing to mitigate the problem."
Πλεονεκτήματα: "Delta graciously rebooked us on a different flight."
Μειονεκτήματα: "Late delayed notification after we reached airport and kept delaying for several hours"
Πλεονεκτήματα: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Μειονεκτήματα: "I don't like flying so there really wasn't anything I liked."
Πλεονεκτήματα: "The flight attendants were very attentive and available."
Πλεονεκτήματα: "Exit row seat with no seat in front. Was able to stretch legs."
Πλεονεκτήματα: "Clean, pretty roomy (Delta Comfort)"
Μειονεκτήματα: "Couldn't get onto internet. Both my wife and I could not access internet. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Pretty much nothing"
Μειονεκτήματα: "Delta. They just hate their passengers"
Μειονεκτήματα: "Food and entertainment as always."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Always a delay with Delta"
Πλεονεκτήματα: "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "I will avoid the airline at all costs"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Great airline"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"
Μειονεκτήματα: "Boarding was very slow."
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Μειονεκτήματα: "Larger meals."
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "Delays and no proper customer service."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Boarding is a zoo. Boarding by row is faster."
Μειονεκτήματα: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."
Πλεονεκτήματα: "Friendly crew. Good food. Uneventful flight."
Μειονεκτήματα: "Flight was slightly delayed in departure."
Πλεονεκτήματα: "na"
Μειονεκτήματα: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."
Πλεονεκτήματα: "Seating room, food, and service"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Too many crying babies!"
Μειονεκτήματα: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"
Πλεονεκτήματα: "The food was amazing"
Μειονεκτήματα: "The seats could have more space"
Μειονεκτήματα: "Could not have been better"
Μειονεκτήματα: "Luggage fee were outrageous."
Πλεονεκτήματα: "food wqs decent entertainment options were also good."
Μειονεκτήματα: "nothing to complain about except leg space"
Πλεονεκτήματα: "Good movies and food good. Seats wide enough and mostly enough bathrooms."
Πλεονεκτήματα: "Aisle seat"
Μειονεκτήματα: "Nothing was complimentary"
Πλεονεκτήματα: "The crew was so amazing and friendly!!"
Πλεονεκτήματα: "The crew was ok"
Μειονεκτήματα: "Business seats the worst I have ever tried, it was like laying in a coffin. Food average considering it was in business class.iFE glitchy and a small selection of movies."
Πλεονεκτήματα: "premium economy"
Μειονεκτήματα: "nothing, it was great!"
Μειονεκτήματα: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"
Πλεονεκτήματα: "The entire experience was great. Smooth flight, good food and friendly crew."
Μειονεκτήματα: "Delay, no place to sit and wait"
Πλεονεκτήματα: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Πλεονεκτήματα: "First time using SAS and very pleasant trip"
Πλεονεκτήματα: "The flight was comfortable and the onboard crew were very nice."
Μειονεκτήματα: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Μειονεκτήματα: "This flight never happened"
Πλεονεκτήματα: "Made it safely to destination"
Μειονεκτήματα: "Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark."
Μειονεκτήματα: "Older plane with no entertainment"
Μειονεκτήματα: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"
Πλεονεκτήματα: "People food"
Μειονεκτήματα: "Seats small"
Μειονεκτήματα: "Water and beer paying"
Μειονεκτήματα: "Seat was uncomfortable."
Πλεονεκτήματα: "Everything was on time!"
Μειονεκτήματα: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"
Μειονεκτήματα: "I have already answered this question. Enough."
Μειονεκτήματα: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."
Μειονεκτήματα: "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. Very disappointing !"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Nothing to mention"
Πλεονεκτήματα: "Boarding was quick, the staff was friendly, the plane was clean."
Μειονεκτήματα: "I was really cramped in my seat and was unimpressed with the food."
Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."
Πλεονεκτήματα: "The free, in-flight movies, the in-fight dinner, and the friendly, multi-lingual staff were GREAT commodities."
Μειονεκτήματα: "I was in economy/SAS Go class, so it was nearly impossible to get more than one or two hours of sleep on a long flight, (i.e. about eight hours). Maybe they should reserve the seats with extra leg room for those who actually need it, and have the seats recline even further."
Πλεονεκτήματα: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Μειονεκτήματα: "I didn't get a window seat and it was a little bit tight."
Πλεονεκτήματα: "The flight attendants were good at checking on the needs of the passengers"
Μειονεκτήματα: "No food, no entertainment. Bring a book."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Had to pee."
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Πλεονεκτήματα: "Was upgraded to business class"
Πλεονεκτήματα: "Quick boarding , no delay"
Μειονεκτήματα: "Flight attendants were not so friendly and as entertainment the movies were outdated."
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "Packed flight. No food available ( even for purchase) in economy"
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "My suitcase was never put on my flight from LAX - ARN, despite checking in 24 hours early and arriving at baggage drop 2.5 hours before my flight. I still have not received my suitcase in Helsinki, and they can't seem to locate it. I am on vacation in Finland and have no clothes, medicine, or toiletries and everyone at SAS and baggage claim have been very unhelpful."