Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Can’t think of anything"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Μειονεκτήματα: "Turn the lights on early making it hard to sleep"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Πλεονεκτήματα: "Excellent service and comfortable flight"
Μειονεκτήματα: "Flight delay roughly an hour"
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Πλεονεκτήματα: "Flight was delayed by over three hours."
Πλεονεκτήματα: "Very friendly and helpful crew."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Very helpful crew. Quick boarding process."
Μειονεκτήματα: "Not much leg room, or space in seats."
Μειονεκτήματα: "Very little legroom."
Μειονεκτήματα: "Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight."
Πλεονεκτήματα: "The seats were very comfortable"
Μειονεκτήματα: "The entertainment"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "no drama ....just good, timely service."
Μειονεκτήματα: "The seats are tight and sitting on the aisle is a bit uncomfortable for me but I didn't pay extra for a better location."
Μειονεκτήματα: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"
Πλεονεκτήματα: "On time with excellent care by staff"
Μειονεκτήματα: "Long walk on the airport for connecting flight"
Πλεονεκτήματα: "Got the exit row (great)!"
Μειονεκτήματα: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."
Πλεονεκτήματα: "Crew were professional and friendly"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "The snack/ breakfast was not very good"
Μειονεκτήματα: "Long flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Excellent cabin service."
Μειονεκτήματα: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."
Πλεονεκτήματα: "Flight attendants are fluent in many languages, courteous, and helpful. Comfortable seats even in economy."
Μειονεκτήματα: "Boarding at the gate is somewhat disorganized compared to boarding in the US."
Πλεονεκτήματα: "The various entertainment choices, movies, tv and games to while away the time."
Μειονεκτήματα: "food was mediocre"
Μειονεκτήματα: "Can’t tell you anything- missed connection"
Πλεονεκτήματα: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "I said everything in another evaluation"
Πλεονεκτήματα: "crew is nice"
Μειονεκτήματα: "breakfast was pretty lame !"
Πλεονεκτήματα: "New aircraft, clean, comfortable"
Μειονεκτήματα: "On time"
Πλεονεκτήματα: "Pleasant flight all around."
Πλεονεκτήματα: "Good snacks"
Πλεονεκτήματα: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."
Μειονεκτήματα: "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."
Μειονεκτήματα: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Fast boarding, friendly crew"
Πλεονεκτήματα: "Tans it time to Amman is too long and that is the most distressing"
Πλεονεκτήματα: "The food and the crew were great! We were more than 450 people on that flight."
Μειονεκτήματα: "My tv screen froze 3 hours into the flight so I could not watch anything. Space is so tight for such a long flight. The aircraft was a brand new Airbus and next to me there was a rip on the wall cover. I could see what is underneath...i had a slight fear that it could get bigger..I understand that the fuselage expands in the air."
Πλεονεκτήματα: "Please continue to use newer, updated places."
Πλεονεκτήματα: "Great customer services, Very outstanding staff."
Πλεονεκτήματα: "The most comfortable trip"
Μειονεκτήματα: "They ran out of food choices for the people who sat in the back of the plane. I had preferred to eat chicken rather than pasta but the choice was not available anymore. The same happened with the breakfast sandwiches."
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "There isn't much leg room."
Πλεονεκτήματα: "Flight was on time. They served a light snack in spite of being a very short flight."
Μειονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Crew was very friendly and eager to help, as I was traveling alone with a baby"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "my favorite airline"
Πλεονεκτήματα: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "No entertainment Slow boarding"
Πλεονεκτήματα: "keep going"
Πλεονεκτήματα: "everything excellent overall"
Μειονεκτήματα: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
να υπηρχεβλογοβχωροσβπαράανω
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats and legroom"
Μειονεκτήματα: "Baggage claim was nearly one hour long"
Μειονεκτήματα: "Not even water is offered to people"
Πλεονεκτήματα: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Πλεονεκτήματα: "Quick and convenient"
Μειονεκτήματα: "Delays are always an issue"
Πλεονεκτήματα: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "No problems"
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Πλεονεκτήματα: "The crew was personable. Flight was on time."
Πλεονεκτήματα: "Cheap ticket"
Μειονεκτήματα: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Πλεονεκτήματα: "Plane comfort was normal to good."
Μειονεκτήματα: "Boarding staff at Orly was disgustingly rude."
Μειονεκτήματα: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Boarding and disembarking were poor"
Πλεονεκτήματα: "Gets the job done. Quick flight, well managed. Crew members were nice."
Μειονεκτήματα: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Μειονεκτήματα: "water is not complimentary"
Πλεονεκτήματα: "Lines and delays and shuttles and more delays."
Πλεονεκτήματα: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Μειονεκτήματα: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."
Πλεονεκτήματα: "EAsy boarding, staff, comfort, cleanliness, everything."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Boarding was quick and efficient"
Μειονεκτήματα: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"
Πλεονεκτήματα: "Very good service"
Πλεονεκτήματα: "Very good value for the money. Flight was comfortable, i paid extra for extra leg room which worked out very well. Flight was on time and the staff was friendly. Major step up from Ryanair."
Πλεονεκτήματα: "Everything was as expected"