Πλεονεκτήματα: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Μειονεκτήματα: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Πλεονεκτήματα: "Crew very helpful. Seat was very good, food excellent."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Better seat cushions"
Πλεονεκτήματα: "The crew was excellent, respectful and helpful."
Μειονεκτήματα: "Boarding by bus is poor"
Πλεονεκτήματα: "Fast boarding. Early arrival. Comfortable seat."
Μειονεκτήματα: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Πλεονεκτήματα: "SQ always has the best looking flight attendants"
Μειονεκτήματα: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Πλεονεκτήματα: "Amazing crew, great seating area and tasty menu."
Πλεονεκτήματα: "Very cramped seats"
Μειονεκτήματα: "The person next to me had a distinct body odor."
Πλεονεκτήματα: "Crew is attentive to our needs"
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "Great foods and services"
Μειονεκτήματα: "The plane needs upgrade business class seats"
Πλεονεκτήματα: "Best airline I've ever been on"
Πλεονεκτήματα: "Flight attendants were very friendly, professional and helpful"
Πλεονεκτήματα: "Food, Entertainment."
Μειονεκτήματα: "Harder than usually landing"
Μειονεκτήματα: "No complain . It’s singapore airlines"
Πλεονεκτήματα: "Crew was friendly. Seafood pasta was good."
Μειονεκτήματα: "I wish all airlines have a foot rest."
Μειονεκτήματα: "5 crying babies on a red eye. Don’t know if that can be prevented."
Μειονεκτήματα: "Seat space could be wider for working"
Μειονεκτήματα: "Food could have been better."
Μειονεκτήματα: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Πλεονεκτήματα: "Great service always smiling, flight on time, overall a great way to fly."
Μειονεκτήματα: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Πλεονεκτήματα: "Staff was polite and accommodating"
Πλεονεκτήματα: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Πλεονεκτήματα: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Μειονεκτήματα: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Πλεονεκτήματα: "Crew members were very friendly n helpful."
Πλεονεκτήματα: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Πλεονεκτήματα: "Priority line for boarding and security, reclining seats, foot stand"
Μειονεκτήματα: "Priority boarding not available in India, food and food choices and lackluster service"
Πλεονεκτήματα: "Christmas decorations, service, attitude of staff"
Πλεονεκτήματα: "Excellent service. Good food. Very attentive and responsive flight crew."
Μειονεκτήματα: "Space was too tight"
Μειονεκτήματα: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
Πλεονεκτήματα: "Service was nice."
Μειονεκτήματα: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Πλεονεκτήματα: "Overall experience"
Μειονεκτήματα: "Could have had a better selection of movies"
Πλεονεκτήματα: "Foot rest, large movie screen, good food"
Μειονεκτήματα: "They ran out of diet drinks."
Πλεονεκτήματα: "The service, kind and pleasant."
Μειονεκτήματα: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Πλεονεκτήματα: "Friendly crew, efficient boarding"
Μειονεκτήματα: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Πλεονεκτήματα: "Boarding was good"
Μειονεκτήματα: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Μειονεκτήματα: "It is really good experience. All the flight attendants are good"
Πλεονεκτήματα: "Upgraded to biz class, which was fantastic"
Μειονεκτήματα: "Headphones were not functioning properly"
Πλεονεκτήματα: "The food was ok. It didn't set my heart on fire, but I did finish it."
Μειονεκτήματα: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Πλεονεκτήματα: "service, good TV quality and good movie selection"
Μειονεκτήματα: "sound quality with headphones was horrible"
Πλεονεκτήματα: "Made Econ class feel like biz :)"
Πλεονεκτήματα: "Everything is excellent!"
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "spicy chicken too spicy!"
Πλεονεκτήματα: "Seating space was very good. Meals terrific"
Πλεονεκτήματα: "Flight arrived earlier than expected and the flight attendants were good and polite."
Πλεονεκτήματα: "Not satisfied"
Μειονεκτήματα: "Need improvements"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Need improvements"
Μειονεκτήματα: "Narrow seats"
Πλεονεκτήματα: "Flight was ok"
Μειονεκτήματα: "Food, bus journey to the plane"
Πλεονεκτήματα: "Lounge in Abu Dhabi was great!"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "sea food"
Πλεονεκτήματα: "Crew and food"
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "The food was good."
Μειονεκτήματα: "The legroom was inadequate."
Πλεονεκτήματα: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Μειονεκτήματα: "Crew was a little rude"
Πλεονεκτήματα: "No hassle at airport check in. All good"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Πλεονεκτήματα: "Service Cleanliness Food"
Μειονεκτήματα: "Toilet needed lotion moisturizers"
Πλεονεκτήματα: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
Πλεονεκτήματα: "On-bard meals and service"
Πλεονεκτήματα: "The service was excellent overall"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "The behavior of crowd and no leg space"
Πλεονεκτήματα: "I did not like it"
Μειονεκτήματα: "Employees unfriendly and rude"
Πλεονεκτήματα: "Nothing. Would never take this airline again. And would tell everyone to never take this airline."
Μειονεκτήματα: "I checked in 10 hours early for my flight and no one told me that I was bumped out of my flight because they were overbooked until one hour before takeoff. Then a gate attendant had the nerve to ask me if I was Vip. When I said no, she said she couldn’t help me and I had to wait for the next flight which was the next day. When I complained to a manager, they let me through security to get on standby for the flight and I was the last one to get on the flight. Their service is awful!!"
Μειονεκτήματα: "Same food both time! All mixed! No one passes water or pick up trash"
Πλεονεκτήματα: "Entertainment system and flight condition"
Πλεονεκτήματα: "timeliness, in-flight entertainment, food"
Μειονεκτήματα: "nothing"
Μειονεκτήματα: "More protein in food"
Πλεονεκτήματα: "Good time Baggage smooth service"
Μειονεκτήματα: "Food Crew service"
Πλεονεκτήματα: "Crew was good. Food was OK."
Μειονεκτήματα: "While going Airport staff was not at all good at Chicago airport. I had a carry on bag, which I had been using in all other airlines as carry on for last couple of years and never was told that the size is not right. I was asked to either check in carry on as extra baggage and pay $300 or put my carry on stuff in my other checked in baggage and pay extra for over limit $120. And I have to trash my carry on of $80 value. I was not at all happy. I noticed in the flight so many passengers have the same size carry on, which I have to trash. On my return journey from Delhi to Abu Dhabi I was talking to a woman in the security line, who was sharing the same experience and she told me that they charge her $400 for one extra suitcase. To me that was shocking as how come I was asked $300 for extra checked in bag and she was charged $400. No idea what kind of policies Etihad has for extra baggage. I would like Etihad management to pay attention to the airport staff dealings with customers."
Πλεονεκτήματα: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Μειονεκτήματα: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"
Πλεονεκτήματα: "Just the movies"
Μειονεκτήματα: "They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!"
Πλεονεκτήματα: "Comfortable seats more room for the legs."
Πλεονεκτήματα: "Crew serve with passion"
Μειονεκτήματα: "Long queue for check-in"
Πλεονεκτήματα: "It's in time"
Μειονεκτήματα: "Crew not helpful plus meals not enough when we ask for extra said don't have just one"
Πλεονεκτήματα: "Professional crew. Looking good"
Μειονεκτήματα: "Some times we did not take food from crew, I and my kids are slept. When we woke up kids feeling hungry, they are not provided food"
Πλεονεκτήματα: "Crew, service, more seat room."
Μειονεκτήματα: "Chaotic boarding but that's it!"
Μειονεκτήματα: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."
Πλεονεκτήματα: "Crew , seats and crew"
Μειονεκτήματα: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."
Πλεονεκτήματα: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Μειονεκτήματα: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."
Μειονεκτήματα: "The flight tickets from AUH to LAX were changed in the middle of the flight from HYD to AUH. This caused lot of travel and pain for my in-laws."
Μειονεκτήματα: "Few food and drinks options Bathrooms not so clean"
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "Uncomfortable seats for too long a flight. Boarding took forever."
Πλεονεκτήματα: "I was upgraded to business class, so the flight was smooth and amazing. This gesture was really a class act, I'm staying with Etihad for life!"
Πλεονεκτήματα: "all things like"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Seat"
Πλεονεκτήματα: "The sits we're very comfortable, the food was great and there was a flight attendant who was very friendly and very professional, her name was Giorgana from Rumania, I was impressed with how polite, and efficient she was , smiling to all the passengers and doing a great job."
Μειονεκτήματα: "Food was okay..."
Πλεονεκτήματα: "food was excellent."
Μειονεκτήματα: "Crew behavior not good."
Μειονεκτήματα: "This is the last time to travel with etihad , very bad staff and not coorporated at all except for ( business and first class) Accordinh to my 2 experience with them they did not componsate me for the flight was missing because of their delay and the other one because checked in desc dont accept my bag even if i checked in and i have the boarding and they did this just to buy new ticket for 300 euros ? For nothing and waist time I gave them 0 out of 10"
Πλεονεκτήματα: "Take off on time. Arrival early."
Μειονεκτήματα: "Nothing not to like."
Πλεονεκτήματα: "Great cabin crew."
Μειονεκτήματα: "Severely banged piece of large luggage to the point the handle doesn't even close. Noisy children, and such a filled flight that staff was having a hard time attending to needs of all passengers. Food areas were smelly as were toilets towards end of flight."
Μειονεκτήματα: "Can improve quality of pure Veg food and give them more option so that they can travel conveniently"
Πλεονεκτήματα: "Courtesy of employees"
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "We loved the staff. Very nice and hardworking"
Μειονεκτήματα: "System failure delayed take off by an hour"
Πλεονεκτήματα: "The crew was nice. Service was excellent."
Μειονεκτήματα: "The upholstery can be improved."
Μειονεκτήματα: "Everything was great!!"
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Arrived one hour late."
Μειονεκτήματα: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines."
Μειονεκτήματα: "Plane was very very old"
Μειονεκτήματα: "Chicken was undercooked. No power outlets."
Μειονεκτήματα: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"
Πλεονεκτήματα: "Crew were helpful"
Μειονεκτήματα: "Food was very poor with very limited choices and no entertainment system on this flight"
Πλεονεκτήματα: "Crew was very friendly and professional"
Μειονεκτήματα: "45 minutes late departure"
Πλεονεκτήματα: "crew good. seat base was not soft nor comfortable."
Μειονεκτήματα: "have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself."
Πλεονεκτήματα: "Crew was helpful, everythinf fine"
Μειονεκτήματα: "The food was not so good. Bit cold.."
Πλεονεκτήματα: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Μειονεκτήματα: "Crew didn't go out of their way to serve...they did their job capably, but no more."
Πλεονεκτήματα: "Very conformable and quiet."
Μειονεκτήματα: "Nothing very nice flight."
Πλεονεκτήματα: "Comfortable seat and fairly friendly crew"
Μειονεκτήματα: "Better reception and understanding at the airport. The staffs are not considerate."
Μειονεκτήματα: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."
Πλεονεκτήματα: "Everything was great."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Μειονεκτήματα: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"
Πλεονεκτήματα: "Seats, pillows, blankets, entertainment system, crew."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "No way to charge a phone!"
Μειονεκτήματα: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Πλεονεκτήματα: "Airplane"
Μειονεκτήματα: "Waiting for customer service"
Πλεονεκτήματα: "Staff very friendly"
Μειονεκτήματα: "Bathroom cleanliness"
Πλεονεκτήματα: "Comfortable, excellent service"
Μειονεκτήματα: "Nothing - everything was fine."
Πλεονεκτήματα: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Μειονεκτήματα: "Food was sub par. Leg room limited."
Πλεονεκτήματα: "Meal service plentiful. They kept the bathrooms very clean"
Μειονεκτήματα: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Μειονεκτήματα: "Bad plane flight was cancelled. Horrible experience."
Μειονεκτήματα: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."
Πλεονεκτήματα: "Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service"
Μειονεκτήματα: "Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable"
Πλεονεκτήματα: "The flight service"
Μειονεκτήματα: "The food was good"
Πλεονεκτήματα: "Crew members were friendly, movie selection was good, food was nice as well"
Μειονεκτήματα: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Μειονεκτήματα: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."
Πλεονεκτήματα: "Comfortable flight, pleasant airline attendants."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Μειονεκτήματα: "They are very unprofessional and unhelpful and I'll never book them again."
Μειονεκτήματα: "There was a four hour delay for departure!"
Πλεονεκτήματα: "Their flight attendants care about people, and overall it's a great airline, except for food."
Μειονεκτήματα: "Ethiopian Airlines consistently has sub-quality food."
Μειονεκτήματα: "The flight was good"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Πλεονεκτήματα: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Πλεονεκτήματα: "The flight was ok, left late but didn't impact our arrival time."
Μειονεκτήματα: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."
Πλεονεκτήματα: "Apt to time"
Μειονεκτήματα: "I was very cold cos i forgot my jacket. I requested for blanket from different attendants but they never gave me one. They would respond ok but never got back to me. One told me they were looking for blankets and will get me one when found. They were all so busy with food matters. To my utmost surprise after several hours when they were done with food matters blankets began floating around in their numbers. I was really really sad"
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Food seemed of poor quality."
Πλεονεκτήματα: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
Μειονεκτήματα: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Πλεονεκτήματα: "Flight was on time"
Πλεονεκτήματα: "The service, the comfort, the team was brilliant."
Πλεονεκτήματα: "They made sure we had plenty to eat"
Μειονεκτήματα: "My entertainment system didn't work."
Πλεονεκτήματα: "The crew were courteous"
Μειονεκτήματα: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."
Πλεονεκτήματα: "We are so tired of showing up our passports many times in the ethiopian air lines. Overall we had a very good trip and the crews were so nice."
Πλεονεκτήματα: "It's extremely convenient to be able to fly from Manila to Addis Ababa with only one short, 1-hour stop in Bangkok with no need to change planes. And from Addis there are flights leading to multiple African destinations. So nice not to have to make connecting flights first to Hong Kong or Singapore or Kuala Lumpur. It's a very convenient airline route. The plane was a new Dreamliner 787, the staff were professional and pleasant and the food was plentiful and pretty good."
Δωρεάν φαγητό για όλους τους επιβάτες χωρίς εξαιρέσεις
Μειονεκτήματα: "Flight delayed."
Πλεονεκτήματα: "The leg room"
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "Enjoyed buying extended leg room"
Μειονεκτήματα: "Water should be a standard on a 4 hour flight"
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "Seats are very tight if you are over 5’6"
Πλεονεκτήματα: "It was very good value for money."
Μειονεκτήματα: "Allow us to upgrade class"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "Overpriced drinks and snacks"
Μειονεκτήματα: "Music or movie will be good."
Πλεονεκτήματα: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Πλεονεκτήματα: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Πλεονεκτήματα: "Everything worked"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Πλεονεκτήματα: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Μειονεκτήματα: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Πλεονεκτήματα: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Πλεονεκτήματα: "comfortable seat"
Μειονεκτήματα: "No TV on plane"
Πλεονεκτήματα: "Price"
Μειονεκτήματα: "Everything but the price. Worst customer service ever!!!"
Πλεονεκτήματα: "previous flight arrived a bit late but captain did his best to make up the time"
Πλεονεκτήματα: "Crew was cordial, helpful and patient."
Μειονεκτήματα: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Μειονεκτήματα: "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
Πλεονεκτήματα: "QUIET ZONE"
Μειονεκτήματα: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Πλεονεκτήματα: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Πλεονεκτήματα: "N/A"
Μειονεκτήματα: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
Πλεονεκτήματα: "Early alert that flight was going to be 5 hours late."
Μειονεκτήματα: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Πλεονεκτήματα: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Πλεονεκτήματα: "On time. Service on board simple. Crews are friendly"
Πλεονεκτήματα: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Μειονεκτήματα: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Πλεονεκτήματα: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Μειονεκτήματα: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Πλεονεκτήματα: "The spicey Korean noodles that can be purchased on board."
Μειονεκτήματα: "No leg room, but again I can't really complain on a 2.5 hour flight."
Μειονεκτήματα: "Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!"
Πλεονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Staff are courteous. Boarding was seamless. Flight itself and landing were steady."
Μειονεκτήματα: "Seats were uncomfortable. No free water on board."
Μειονεκτήματα: "I always prefer asian airlines"
Πλεονεκτήματα: "Cabin crew was super nice and the exit row seating has large amounts of leg room."
Πλεονεκτήματα: "Landing"
Μειονεκτήματα: "The food was terrible, the crew was rude, the seats were small, the plane was dirty inside"
Πλεονεκτήματα: "The crew was adequate."
Μειονεκτήματα: "The airplane was old and dirty."
Μειονεκτήματα: "Delayed though can’t complain much"
Πλεονεκτήματα: "Air China did an excelent job to get me to my destination."
Μειονεκτήματα: "Kayak.com did not notify me my flight was cancelled. By my own dumb luck I showed up early enough for Air China to put me on a plane that was boarding. Come on kayak. You failed to provide details that could have ruined my trip. Get it together."
Πλεονεκτήματα: "Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!"
Μειονεκτήματα: "We missed the flight going to LA in Beijing because the airplane from Manila landed late, and we don't have assistance in the immigration, they don't speak English. They rebooked us with different seats, I have 2 child separated in my seats, not nice."
Πλεονεκτήματα: "The Air China crew was exceptional. They made sure wheelchair service was available all of the time without a hitch. They were very compassionate"
Μειονεκτήματα: "The coach seating is very tight. I wish there was more leg room."
Πλεονεκτήματα: "The food was good."
Μειονεκτήματα: "The entertainment system."
Μειονεκτήματα: "entertainment"
Μειονεκτήματα: "I missed the connecting flight because of the aircraft situation, but I had the following regrets. 1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer counter 4. It was too inconvenient to find and refit the luggage for about two hours."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "It was hot. Just horrible experience."
Πλεονεκτήματα: "Great customer service, and very comfortable ride"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "My flight was canceled and then the time changed 3 times before I finnally got my flight changed to a completely new flight and route. Was suppose to leave Thursday night at 10:40pm and now I’m leaving Saturday morning at 10:30am. Ruined my entire trip."
Πλεονεκτήματα: "Number of crew and attentiveness; meal service on a short flight and efficiency in delivery"
Μειονεκτήματα: "Mass boarding rather than by section"
Μειονεκτήματα: "For some reason they had a hard time printing off our infant boarding pass and couldn’t print out our connecting flights so we had to go to a ticket counter during a very short transfer. We came within minutes of not making it."
Μειονεκτήματα: "the delay of take off from Manila to Beijing that missed our flight in Beijing to Los Angeles. bathroom from China to Manila smells bad ."
Μειονεκτήματα: "Service was better than expected"
Μειονεκτήματα: "Seat is small and uncomfortable, airline attendants are rude, most movies are in chinese and no english subtitle"
Πλεονεκτήματα: "The screen was fault."
Πλεονεκτήματα: "Big plane"
Μειονεκτήματα: "The TV screen is not working"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Smelled. Terrible food. Poor customer service. Rude to foreigners."
Πλεονεκτήματα: "Everything, meals were good."
Πλεονεκτήματα: "Sleeping"
Μειονεκτήματα: "Sleeping"
Πλεονεκτήματα: "Fare prices were inexpensive."
Μειονεκτήματα: "1 out of the 2 meals did not taste like much. Meat was extremely chewy. 2 hour layover was not enough time to do customs and re-check-in through security to catch the domestic flight. Beijing airport employees barely knew where to direct you for reacquiring a new flight."
Πλεονεκτήματα: "Food and comfort of the flight"
Πλεονεκτήματα: "Cheap price, on time."
Μειονεκτήματα: "Seats, food, entertainment"
Μειονεκτήματα: "Food was not good. Small portion."
Πλεονεκτήματα: "Crew was friendly and helpful."
Μειονεκτήματα: "Plane was dirty. Area around sink looked like it hadn't been cleaned in some time."
Πλεονεκτήματα: "Excellent service.... clean aeroplane... good food and great staff..."
Μειονεκτήματα: "Food, cleanliness of airplane"
Πλεονεκτήματα: "More english movie needed"
Μειονεκτήματα: "China air closed the door on their own connecting flight left allot of us stranded. My next flight was on Philippine airlines"
Μειονεκτήματα: "Food was bland."
Πλεονεκτήματα: "People were nice"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "Delays at boarding n waiting on tarmac per usual on time to the airlines in china is a joke"
Μειονεκτήματα: "Custom at international Transfers"
Μειονεκτήματα: "Beijing airport was under construction. There was long delay."
Μειονεκτήματα: "Crew was rude"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "They lost my reservation"
Πλεονεκτήματα: "Great value and seems like a very safe carrier."
Μειονεκτήματα: "Planes don't ever seem to take off when designated. Missed a connection that stole 2 days of our short trip."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Crew barely speaks English, they were all over Chinese and anyone else was like second class citizens."
Πλεονεκτήματα: "Personal TV screens on each seat with on demand movies and tv shows."
Μειονεκτήματα: "Food was average although they did give a lot of beverages."
Μειονεκτήματα: "The food The plane was old"
Πλεονεκτήματα: "Great price but crowded seating, no air flow, bad food, couldn't use the games on my phone, and the touch screen entertainment was a 50/50 chance of not working. The stewardesses were nice but spoke almost no English so helping us to find our connecting flight was impossible."
Μειονεκτήματα: "Crowded seating, no air flow, bad food, couldn't use the games on my phone, and the touch screen entertainment was a 50/50 chance of not working. Stewardesses spoke almost no English so helping us to find our connecting flight was impossible."
Μειονεκτήματα: "My baggage did not arrive in manila with me. It takes 4 days before I recieved manila personel are not helpul at all. When I ask them the statuse of my bag they dont know and they said they said they well call me buy never recieved the call when i call them they said they have it but it take 6 days to be delivered. I told them only in the philippines take that long. Butom line they are very rud to me nor welling to help."
Μειονεκτήματα: "Check- in clerk was not very helpful"
Πλεονεκτήματα: "Stuff was friendly and provide newspaper in English. The food was good and served promptly. The flight departs and arrived on time."
Μειονεκτήματα: "We were not be able to find our luggage on carousal. Because we spent a lot of time to get through passport control it was servicing other airline. The place to ask the question about the luggage has been closed. Finally in almost 2 hours with help of baggage floor service man we found it with some others people luggage."
Πλεονεκτήματα: "Timely flights"
Μειονεκτήματα: "Food quality"