Πλεονεκτήματα: "Great attentive crew."
Μειονεκτήματα: "Boarding has no groups, seats are small"
Πλεονεκτήματα: "Customer service"
Πλεονεκτήματα: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Μειονεκτήματα: "70’ late on a 45’ flight"
Πλεονεκτήματα: "Excellent service from the crew and prices were good."
Μειονεκτήματα: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Πλεονεκτήματα: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Μειονεκτήματα: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Μειονεκτήματα: "Flight was delayed and missed 2nd flight due to delay"
Πλεονεκτήματα: "plane was clean"
Μειονεκτήματα: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Μειονεκτήματα: "Lost our bags"
Πλεονεκτήματα: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Μειονεκτήματα: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Πλεονεκτήματα: "Full array of entertainment."
Μειονεκτήματα: "Seats were not too comfortable."
Μειονεκτήματα: "Very hot on board"
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Μειονεκτήματα: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Μειονεκτήματα: "Difficult if not impossible to sleep in coach"
Πλεονεκτήματα: "Flight was on time. Friendly crew and professional."
Μειονεκτήματα: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Πλεονεκτήματα: "Flight attendants were cheerful and efficient."
Μειονεκτήματα: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Πλεονεκτήματα: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Μειονεκτήματα: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."
Πλεονεκτήματα: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Μειονεκτήματα: "Nothing. It was a quick and easy trip!"
Πλεονεκτήματα: "Everything, but the lack of entertainment."
Μειονεκτήματα: "The lack of entertainment."
Πλεονεκτήματα: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Μειονεκτήματα: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Πλεονεκτήματα: "upgrade to business class"
Μειονεκτήματα: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Μειονεκτήματα: "I felt like a sardine."
Πλεονεκτήματα: "It was a great flight. Even the food wad good, especially the snacks!"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Μειονεκτήματα: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Πλεονεκτήματα: "Good food, ice cream and free alcohol"
Πλεονεκτήματα: "The crew was very friendly and helpful."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Πλεονεκτήματα: "The crew was entertaining and pleasant. The flight was short and easy."
Πλεονεκτήματα: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Πλεονεκτήματα: "On time great crew. Free wine that is Swiss air."
Πλεονεκτήματα: "The service is the best!!! I enjoyed everything!!"
Πλεονεκτήματα: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Πλεονεκτήματα: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Μειονεκτήματα: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Πλεονεκτήματα: "Very comfortable seats for coach, good service."
Πλεονεκτήματα: "Great kosher food! Very kind attendants."
Μειονεκτήματα: "not enough foot room."
Πλεονεκτήματα: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Πλεονεκτήματα: "The food"
Πλεονεκτήματα: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"
Πλεονεκτήματα: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Μειονεκτήματα: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Μειονεκτήματα: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Μειονεκτήματα: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Μειονεκτήματα: "We didn't had entertainment"
Μειονεκτήματα: "We didn't had entertainment"
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Crew was amazing—efficient and kind. Loved the seat space"
Μειονεκτήματα: "Nothing. All good"
Πλεονεκτήματα: "The crew was good"
Πλεονεκτήματα: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Μειονεκτήματα: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Πλεονεκτήματα: "Smooth journey"
Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Μειονεκτήματα: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean."
Μειονεκτήματα: "Flight was delayed 30 minutes"
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Seats way to tight. Don't think I will use them again."
Πλεονεκτήματα: "The service the food the crew. All good."
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The food and the crew"
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Surprised to have food."
Μειονεκτήματα: "Plane was very hot boarding. Here was not organized boarding."
Πλεονεκτήματα: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Πλεονεκτήματα: "Amazing service from check in to onboard. Would definitely fly again."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Μειονεκτήματα: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."
Μειονεκτήματα: "Not a very organized airline from what I can tell. Check-in line took forever and was only staffed by 1 person. Although, this is generally true of most things in Greece (sorry to say) as the companies are simply not as efficient as those in bigger countries."
Μειονεκτήματα: "Worst airline ever Never flying with them again"
Πλεονεκτήματα: "It was fine"
Μειονεκτήματα: "Staff is rude. We are the paying customer"
Πλεονεκτήματα: "The flight was ok"
Μειονεκτήματα: "The airline didn't warn that the ticket doesn't include luggage. Other airlines do. Also no word about it in the tickets. Even airline representative wasn't able to find any mention about no checked in luggage. Ticket price was twice more expensive than the lowcost ones. For me it felt like a scam. Especially they had very few passengers and it seems they're doing this intentionally"
Πλεονεκτήματα: "The airplane was comfortable"
Μειονεκτήματα: "I purchased my ticket in advance and upon checkin was never informed that I was standby. I dont know why the seats were oversold. Ultimately, I did get a seat but the confusion and communication regarding the standby was stressful"
Πλεονεκτήματα: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Μειονεκτήματα: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Πλεονεκτήματα: "It was inexpensive therefor I didn't expect much although I got more than I paid for!"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Lufthansa is a great airline."
Μειονεκτήματα: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."
Μειονεκτήματα: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"
Πλεονεκτήματα: "Great service."
Μειονεκτήματα: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was attentive"
Μειονεκτήματα: "We sat on the runway for an hour."
Μειονεκτήματα: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"
Πλεονεκτήματα: "Everything, I love Lufthansa"
Μειονεκτήματα: "Seats are super tight and very uncomfortable for tall people."
Πλεονεκτήματα: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Μειονεκτήματα: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "No entertainment at all, food was bad"
Πλεονεκτήματα: "Great entertainment choices"
Μειονεκτήματα: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."
Πλεονεκτήματα: "Airy plane. on time. Good service. Flight wasn't full"
Πλεονεκτήματα: "Very comfortable journey, was a pleasure to travel."
Πλεονεκτήματα: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Μειονεκτήματα: "Just typically being on a plane not much can do about the space in economy"
Πλεονεκτήματα: "flights were on time"
Μειονεκτήματα: "food quality can be improved"
Πλεονεκτήματα: "They’re very polite persons"
Μειονεκτήματα: "The way they treat people"
Πλεονεκτήματα: "Boarding was great. Easy. Fast"
Μειονεκτήματα: "Seat was cramped. Blanket was inferior."
Μειονεκτήματα: "Rude staff and poor connection management. Airport sucks."
Πλεονεκτήματα: "I believe Lufthansa does more than the majority of other airlines for economy class passengers."
Μειονεκτήματα: "There was nothing I didn't like."
Πλεονεκτήματα: "Our family was able to all sit together, even though we were not able to select our seats."
Μειονεκτήματα: "I wasn’t able to select my seats when booking the flight, but they put us all t"
Πλεονεκτήματα: "Nice plane. On time, excellent service, great entertainment options. I almost always fly Lufthansa as it’s the best value for the price."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "hot food and some complimentary alcoholic beverages"
Μειονεκτήματα: "Headphones not working properly in the whole economy class! Only one of the headphones was working... WOW, Lufthansa, never seen anything like this! Second serving of food was the worst I have been served on an airplane - a stale pizza. On a number of occasions I asked the hostess for a piece of bread and a glass of wine - she promised to be back and never was."
Πλεονεκτήματα: "The boarding process was orderly, the seats comfortable, plenty of luggage space, excellent food -- one of the best economy class flights I've taken."
Πλεονεκτήματα: "Crew was excellent, very courteous and helpful."
Μειονεκτήματα: "Food options were limited."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "When it comes to traveling economy (prob 1st class too) , Lufthansa is the best . I have not been on a better airline thus far , and I feel like I've tried most of them. They are great for all flights , but especially long flights. The only airline where flying 12 hrs isn't a horrible experience ! I've used them more than once , and they are always great! Keep up the good work ."
Πλεονεκτήματα: "The downstairs lavatories are genius!"
Πλεονεκτήματα: "The food, the staff, the plane"
Μειονεκτήματα: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"
Πλεονεκτήματα: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Πλεονεκτήματα: "First time for flying Lufthansa and I rate it higher than Emirates which was my favorite until now. Reasons? Number one, the crew. On top of every detail for a comfortable flight. Ten hours and I didn't sleep at all( never can sleep sitting up) and I think they came by with extra water and juices at least six times. Two hot meals of delicious food, superb snacks available near the galley, and comfortable seats with better than average legroom."
Μειονεκτήματα: "Can't think of anything except the length of the flight which can't be helped."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "can't think of anything"
Πλεονεκτήματα: "Very organized"
Πλεονεκτήματα: "Everything! The food was nice, I liked the entertainment too!"
Μειονεκτήματα: "That my fellow passenger took some of my limited space due to being obese:("
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Reserved seats, and the switched them. Had horrible seats."
Πλεονεκτήματα: "Flight was on schedule, food was good."
Μειονεκτήματα: "Could add more to the entertainment list"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Great flight !!!"
Μειονεκτήματα: "They lost my suitcase"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."
Μειονεκτήματα: "Food, all flights—ugh!! Basically bad school lunches."
Μειονεκτήματα: "Food and personnel attitude."
Μειονεκτήματα: "Don’t delay flights that messed my return"
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Service was slow and sparse"
Πλεονεκτήματα: "Reasonably comfortable seat"
Μειονεκτήματα: "Food quality was poor."
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Infotainment system"
Μειονεκτήματα: "More space is needed for legroom."
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Πλεονεκτήματα: "Nothing special."
Μειονεκτήματα: "The seats are awful."
Πλεονεκτήματα: "What I liked was smooth flight. And the fleece blanket."
Μειονεκτήματα: "Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat."
Μειονεκτήματα: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"
Πλεονεκτήματα: "The pilot did an excellent job navigating through rough weather."
Μειονεκτήματα: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."
Πλεονεκτήματα: "helpful crew, fast boarding"
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Μειονεκτήματα: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."
Πλεονεκτήματα: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Μειονεκτήματα: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"
Πλεονεκτήματα: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Μειονεκτήματα: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "Food could've been better"
Μειονεκτήματα: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Μειονεκτήματα: "space between seats, too tight for my legs"
Πλεονεκτήματα: "Little be more leg space"
Πλεονεκτήματα: "crew members were nice."
Μειονεκτήματα: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."
Πλεονεκτήματα: "seat is comfort"
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "The staff was very friendly, polite and attentive"
Μειονεκτήματα: "Bumpy ride in parts."
Πλεονεκτήματα: "Service, food, plane cleanliness and quality of entertainment."
Πλεονεκτήματα: "Great and on time"
Μειονεκτήματα: "Nothing all good"
Πλεονεκτήματα: "clean, good entertainment services, and service from crew"
Μειονεκτήματα: "delayed start, very cold temp. during flight"
Πλεονεκτήματα: "short flight, on time"
Μειονεκτήματα: "indifferent crew"
Πλεονεκτήματα: "Crew was friendly and very helpful."
Πλεονεκτήματα: "The price of the ticket. The meals much better than other airlines."
Μειονεκτήματα: "Not being able to adjust my air conditioning"
Πλεονεκτήματα: "The amability of the crees"
Μειονεκτήματα: "All was excellent"
Μειονεκτήματα: "I didn't have any video for over two hours. I had to speak to 4 different crew members to get them to reset my monitor. They were not very friendly."
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Salad and dressing was frozen"
Μειονεκτήματα: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Πλεονεκτήματα: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Πλεονεκτήματα: "They solve the flight connection issue and move us to a direct flight."
Πλεονεκτήματα: "I like the food and the fact that you provide us with a pillow and blanket"
Μειονεκτήματα: "Everyone who was traveling with someone was separated and the Customes right before the bus were extremely rude."
Πλεονεκτήματα: "Very comfortable and friendly crew."
Μειονεκτήματα: "They start boarding on time, but inexplicably kept people waiting on the jetbridge and did not allow anyone to actually pass through the airplane doors."
Μειονεκτήματα: "I got fever after I boarded the flight. After the lunch/dinner , probably 30 mins after it I asked for Hot water or some hot tea as I was feeling cold. Both the flight attendants told me the service is closed. If this is your hospitality, ba**s to you from next time."
Πλεονεκτήματα: "I can’t travels"
Μειονεκτήματα: "More nice crew. TV on the plane"
Πλεονεκτήματα: "Very smooth flight with comfortable seats even for low fare customers"
Μειονεκτήματα: "I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers."
Πλεονεκτήματα: "Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water."
Μειονεκτήματα: "Letting me check in after my connecting flight on Iberia. I was there 1 hour before take off and the flight was closed for check ins. You cost me $500 extra dollars. It’s unacceptable and should have never been sold the flight on kiwi if your rules didn’t support me boarding the flight. I feel robed"
Μειονεκτήματα: "Too many extra charges, baggage,boarding,seats."
Πλεονεκτήματα: "I liked nothing."
Μειονεκτήματα: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."
Μειονεκτήματα: "Lost bag"
Μειονεκτήματα: "Canceled at one day before flight incurring much cost due to non refundable reservations."
Μειονεκτήματα: "2.5 hours late, ground crew horrible."
Μειονεκτήματα: "Better menu service and comfort"
Μειονεκτήματα: "Forgot my special food No big deal"
Μειονεκτήματα: "Good was terrible and not included with ticket unless you pay for it. Seat barely reclines. Outdated planes"
Μειονεκτήματα: "Friendliness of the staff. Plane is outdated and small. It flies. But I felt unsafe and claustrophobic"
Πλεονεκτήματα: "Seat was okay. Enough overhead space for everyone"
Μειονεκτήματα: "Seriously no food? Or even peanuts? Or a water? Shouldn’t have to pay $3 for water on a 8 hour flight..."
Μειονεκτήματα: "Being on a flight for 11 hours and they don’t provide a meal, and have to pay for a check in. That’s absurd."
Πλεονεκτήματα: "Since I'm short, I had enough leg room but the chairs could recline just a bit more"
Μειονεκτήματα: "Many things could have been better. When everyone was at the gate and the staff was making announcements, no one could understand them. Was muffled. Even my friend who speaks fluent Spanish couldnt understand the announcements. The second problem was that it took so long to board. We had to take a"
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "The crew was harsh and not nice The food was terrible"
Πλεονεκτήματα: "Amazing crew and super comfortable seat."
Μειονεκτήματα: "The on screen ordering was not flawless by any stretch. Logan was clogged upon on time arrive, so we waited in the area for 20 min until a gate opened. Tough on those who were anticipating toilet access upon arrival. Other than those, I'd fly them again for certain."
Μειονεκτήματα: "The airline overbooked the premium cabin, but did not alert us until we were at the gate. 15 people were involuntarily shifted to economy, with a promise for future compensation. The service was average. The seats are extremely small and uncomfortable. I will not fly Norwegian Air again."
Πλεονεκτήματα: "I got lucky enough to catch a bulkhead seat, because the flight wasn't full. If not for that, the up charges and upsells for seats with no room would've been very uncomfortable."
Μειονεκτήματα: "The lavatories we're all out of toilet paper and Kleenex for almost the whole flight. The attendants didn't pick up waste through the cabin until the very end of an 11 hour flight, and then only because we asked. The check in process was very slow. They sell everything! NORWEGIAN sucks"
Μειονεκτήματα: "Boarding was super slow"
Πλεονεκτήματα: "Seat was good and so was the crew"
Μειονεκτήματα: "The food was not enough even for me; 96 pounds woman. I had vegetarian option and had small salad and 2 pieces of tofu with plum for desert. Not even a piece of bread."
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Better if they give at least snacks and drinks. Other airlines give you food. Luggage was way expensive 90$ per person? Too much. Other airlines they only charge 60$."
Πλεονεκτήματα: "Nothing. Couldn't make flight. Impossible connection. Had to purchase new tickets."
Μειονεκτήματα: "Absolutely everything."
Μειονεκτήματα: "WiFi wasn’t working and video monitor was temperamental."
Πλεονεκτήματα: "2 empty seats next to me, can’t beat that."
Μειονεκτήματα: "Flight was delayed 2hrs because of “technical difficulties.”"
Πλεονεκτήματα: "Yes the crew were, the sits I enjoyed them because there were 4 open rows without any passengers on them so I was able to utilise them."
Μειονεκτήματα: "On the way to Paris though, couple of your crew members were a little rude I thought."
Πλεονεκτήματα: "Everyone was nice and the flight was good."
Μειονεκτήματα: "The food choices. I got this rice noodle soup that was so gross. A lot of the items I wanted to purchase where out of stock. I wish you had more episodes on the shows for entertainment"
Μειονεκτήματα: "Overhead bag to go cargo at cost of 100 fee. Bag then missed plane and was without clothes on landing. Norwegian rep at bag claim indicated I would be fully refunded for necessary clothes purchase and baggage fee, as next flight with bag would not arrive for 24 hours. They now refuse to reimburse"
Πλεονεκτήματα: "The crew was very friendly and helpful. The flight wasn't full, so they informed me that I could move to an exit row for extra space, as I'm very tall."
Μειονεκτήματα: "This was a relatively long flight, but no food or drinks, even soft drinks, were included. I also found out at the Madrid airport that there was no desk to check in for Norwegian for connecting flights. This means that I had to leave, go to departures, check in, go through security, and then proceed to the gate. I fortunately had a long layover, but this process would have been impossible if I didn't have at least two hours."
Πλεονεκτήματα: "When it was over"
Μειονεκτήματα: "Ridiculous lack of service, supwr low cost low quality airline. Never again."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Delays, missed connecting flight"
Πλεονεκτήματα: "The aircraft was great but the service is horrible. Unless you buy a bottle of water or walk to the back of the plane for a small cup of it, you don’t get any. Order in flight food and bottle of water thatctook over and hour to get to me. Taxied at airport for 45 minutes."
Πλεονεκτήματα: "Everything except the food!"
Μειονεκτήματα: "Cabin crew is not trained and not very nice. You had to pay for water and soft drinks on an international 11 hour (Paris to la) flight which is very strange for a regular traveler like myself. Meal served was budget size too. Entertainment selection was very limited"
Μειονεκτήματα: "I was not allowed to board on the return flight despite flight being delayed 40+ minutes causing me to miss my flight home from Paris to the US. Had to book another flight at my own expense."
Πλεονεκτήματα: "I like the technology incorporated into the aircraft."
Μειονεκτήματα: "I don’t like that if you are low fare, you get zero attention. Not even water for a 13 hour flight."
Πλεονεκτήματα: "Nice clean, new plane"
Μειονεκτήματα: "Be prepared to bring out your credit card for a crappy cup of coffee, and again for water, toilet paper, and anything else you might need. Then it took a full 50 minutes to get checked luggage at destination (Barcelona). Staff was rude and simply did not care. After paying for seat assignment and checked bag, it is not a bargain airline. This was first and last time on Norwegian."
Πλεονεκτήματα: "Paris boarding was good"
Μειονεκτήματα: "Information needs to more clear"
Πλεονεκτήματα: "Entertainment and plane was new."
Μειονεκτήματα: "They would have charged forctoilet paper if they could. Even the worst airlinein the US will give you a glass of water. Baggage charge. Will look to all my options next time. 6 1/2 Flight not even a,cracker. The servers were not friendly at all nor helpful."
Μειονεκτήματα: "Giving out water should be free!"
Πλεονεκτήματα: "Comfortable planes and great prices"
Μειονεκτήματα: "Having to pay for drinks, even water!!"
Μειονεκτήματα: "Will not use this airline ever again"
Πλεονεκτήματα: "Premium Economy was good."
Πλεονεκτήματα: "Lighting, fresh air"
Μειονεκτήματα: "On an international flight, one would expect at least a meal to be included. But you had to pay, and had to prebook. So without that knowledge I had to overpay for some very basic snacks. Also had to pay to choose a seat and for checking a bag. I've never had to pay for any of this on an international flight before. Tray tables were miserably low too, and I'm not a large person by any means. They hit my lap and left me no room to adjust. Very uncomfortable flight all around."
Πλεονεκτήματα: "There was really nothing to like except for the price."
Μειονεκτήματα: "No leg room. Cramped seats. Had to pre order horrible food. Everything extra. We ended up paying so much extra that we could have flown Virgin Atlantic for the same price after all the ads ins."
Πλεονεκτήματα: "Good plane, nice crew"
Πλεονεκτήματα: "One of the best planes I have traveled in to go to Europe. I will definitely be using them again"
Μειονεκτήματα: "Nothing much, the boarding was a bit chaotic at first but that was because all the passangers decided to stand by the entrance to the line even when it wasn't their time to board. The seat I was in had some water leaking on it at first from the air conditioner, I assume condensation but it stopped once we really got up in the air."