Μειονεκτήματα: "Seat could have been more comfortable"
Πλεονεκτήματα: "Delayed boarding but made up for lost time in the air"
Μειονεκτήματα: "Delayed boarding"
Μειονεκτήματα: "Delayed flight ruined it."
Πλεονεκτήματα: "I liked the choices of movies"
Μειονεκτήματα: "The seats were dirty and the snack choices are not healthy at all."
Πλεονεκτήματα: "Good service great aircraft"
Μειονεκτήματα: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Πλεονεκτήματα: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Μειονεκτήματα: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Μειονεκτήματα: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Μειονεκτήματα: "Not having a delayed flight."
Πλεονεκτήματα: "In flight entertainment"
Μειονεκτήματα: "The plane was very hot."
Μειονεκτήματα: "Delta is top notch!"
Μειονεκτήματα: "Give food to passengers"
Πλεονεκτήματα: "Crew was good. As always not enough leg room if you are taller. Resent having to pay extra for more leg room."
Πλεονεκτήματα: "Smooth ride"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Everything it’s perfect"
Πλεονεκτήματα: "Great movies."
Μειονεκτήματα: "Seats won’t stay reclined."
Πλεονεκτήματα: "Good seats"
Πλεονεκτήματα: "The crew were kind and courteous. The seat was comfortable."
Μειονεκτήματα: "Never made it because of my originating flight"
Πλεονεκτήματα: "Overall service was great."
Μειονεκτήματα: "Flight was delayed 5 hours."
Πλεονεκτήματα: "Nothing more to say!"
Πλεονεκτήματα: "Extra leg room was great"
Μειονεκτήματα: "Entertainment system was flickering"
Μειονεκτήματα: "Flight was 30 minutes late because the gate was understaffed. During the flight, the crew told us they couldn’t serve us because of turbulence, but then served first class."
Πλεονεκτήματα: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Μειονεκτήματα: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "The vegan meal was not good"
Πλεονεκτήματα: "The flight is short"
Μειονεκτήματα: "Delayed from 930pm to 6am. Didn't tell us till almost midnight. Because of scheduling issues not weather or anything. The check in people had no idea what I was talking about when I tried to check in for my 6am rescheduled flight."
Μειονεκτήματα: "sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work"
Πλεονεκτήματα: "Everything is perfect"
Μειονεκτήματα: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Made friends on the way to Maine!"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Too short of a layover in Atlanta"
Πλεονεκτήματα: "Very Comfy plane."
Πλεονεκτήματα: "Friendly staff/ comfortable seating."
Μειονεκτήματα: "It was late arriving to greensboro"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Nothing. Will not take again."
Μειονεκτήματα: "Terrible service, inefficient, cancelled flight and announcement was made 15 mins after boarding time. Could've caught an earlier connecting flight out had the airline handled the situation properly. Instead it chose to risk the lives of passengers by hoping a sick pilot would be well enough to fly, however he fainted. Good thing it was not while he was in midair, I would've been a goner by now."
Πλεονεκτήματα: "Great service and amenities for a low cost"
Πλεονεκτήματα: "We barely got on the flight."
Μειονεκτήματα: "The boarding "red shirt" saved us. We are a band on tour and thanks to her we made the gig"
Πλεονεκτήματα: "2 seats by windows, rather than 3, and the roominess plus ease of using the media tv screen and options. the beverage options and food options were plentiful as well as good quality."
Πλεονεκτήματα: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Μειονεκτήματα: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("
Πλεονεκτήματα: "Its the way flying should be. The flight attendants were very pleasant and funny"
Μειονεκτήματα: "Entertainment system wasn't working all the time. Didn't bother me I was reading"
Πλεονεκτήματα: "Excellent trip. Provided ample food snacks and drinks."
Πλεονεκτήματα: "Flying Delta is always a great. Gate agent and crew are top notch."
Μειονεκτήματα: "The flight from Las Vegas was delayed for a very long time, and then diverted to Huntsville, Alabama, because of weather in Atlanta. I understand that was beyond Delta's control, except for the fact that its Atlanta hub is grossly overused. But my connecting flight in Atlanta was canceled, and its "dedicated" phone line to re-book the flight was completely unresponsive. The employees in Atlanta were, as they usually are, surly, and myself and fellow passengers had to wait on line for hours in the wee hours of the morning to be re-booked. Oh, and Delta lost my suitcase in Las Vegas, with all my clothes and a business file, and it has not been located."
Μειονεκτήματα: "Delta should change their name to always delayed"
Μειονεκτήματα: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "Comfort economy well worth the extra."
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "The staff and crew"
Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"
Πλεονεκτήματα: "Flight attendants tried their best given what they had to work with."
Μειονεκτήματα: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Μειονεκτήματα: "Lady at the gate barely paid any attention to the line. I had to ask her whether or now I can proceed"
Πλεονεκτήματα: "Boarding was fast and efficient"
Μειονεκτήματα: "The crew in first class was indifferent at best. They seemed to hate life and their customers alike. Not what you expect when you pay extra for first class."
Πλεονεκτήματα: "Nothing to write home about."
Μειονεκτήματα: "Squished seats, mediocre food. Competitor deliver more for the same price or less."
Πλεονεκτήματα: "Crew was pleasant and nice as always!"
Μειονεκτήματα: "More room in the seat but I know that’s unrealistic."
Μειονεκτήματα: "Baggage handler lost my bag, grabbed it off plane cabin, never found"
Μειονεκτήματα: "Late boarding, WiFi didn’t work. Small seats. Why do I continue to fly you guys?"
Μειονεκτήματα: "Flight attendant seemed tired."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Crew was very nice and professional."
Μειονεκτήματα: "Plane was very hot and cramped."
Πλεονεκτήματα: "Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it."
Μειονεκτήματα: "Wifi was unreliable."
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "The crew was amazing. The seats were very uncomfortable. I've flown Lufthansa many times and there is a big difference."
Μειονεκτήματα: "The flight from Miami was delayed and the plane was very hot during the flight."
Μειονεκτήματα: "The WiFi I was terrible other than that great flight"
Πλεονεκτήματα: "Crew was great. Seats could be a bit wider"
Μειονεκτήματα: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
Πλεονεκτήματα: "Crew was great. Boarding was easy."
Μειονεκτήματα: "Easier option for entertainment."
Μειονεκτήματα: "There was room for my carry on, although they said it was full and cheked it"
Πλεονεκτήματα: "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
Μειονεκτήματα: "Would've been nice to have had an eye mask / blankets on a red eye flight..."
Πλεονεκτήματα: "Short flight."
Μειονεκτήματα: "Flight got delayed several times. Had to reschedule flight."
Πλεονεκτήματα: "I liked everything"
Μειονεκτήματα: "The food was really bad. There wasn’t a lot of variety in entertainment."
Πλεονεκτήματα: "The airlines don't allow enough room to sit comfortably. I am 6' 2" 250 lbs. My knees touch the back of the seat in front of me and there is no room side to side. Very uncomfortable."
Μειονεκτήματα: "1. Crew on the PHI leg was not very friendly. 2. No entertainment on the PHI leg, but I did get to know my two neighbours which I wouldn't have if there had been entertainment. 3. Of course, the seats in economy were poor. My feet became very swollen."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "From madrid foto Charlotte everything was excellentm"
Μειονεκτήματα: "From Charlotte to miami they made me wait more than an hour for my luggage because they sent mine on another flight"
Πλεονεκτήματα: "The agents kept us posted"
Μειονεκτήματα: "The delay but it happens"
Πλεονεκτήματα: "Very nice crew. The flight attendants were very patient and efficient. Flight was very smooth and surprisingly not overcrowded. For the first time, in a long time, when getting off of the plane it was very organized and not everyone rushing and pushing to get off. Everyone followed suit and did row by row, and no one pushing or shoving which is always nice."
Μειονεκτήματα: "The only this I would suggest is that on a longer flight you should offer better deals on food/snacks."
Πλεονεκτήματα: "I got to sneak into the economy plus seats and no one said anything."
Μειονεκτήματα: "Flight attendants clearly did not like each other and argued constantly. Sub-par coffee (even by international standards)."
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."
Μειονεκτήματα: "Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years."
Πλεονεκτήματα: "We arrived on time."
Μειονεκτήματα: "These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away."
Πλεονεκτήματα: "All of the flight was OK - nothing special -"
Μειονεκτήματα: "One of the flight attendants did not like her job at all - like a robot - no smiles, frustrated and bored"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Good price, effective transportation, nothing special"
Μειονεκτήματα: "Very full, not super comfortable"
Πλεονεκτήματα: "unAnnounced gate change"
Μειονεκτήματα: "Running in airport"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Μειονεκτήματα: "Shaky landing."
Μειονεκτήματα: "Seats are too small!!!"
Πλεονεκτήματα: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."
Μειονεκτήματα: "The sound did not work in my assigned seat. I could not watch any movies or partipate in any games."
Πλεονεκτήματα: "Food, flight plan on the screen, selection of music and movies, that the lights were turned down for sleep, quiet efficiency of the crew"
Πλεονεκτήματα: "Excellent crew, food and entertainment."
Μειονεκτήματα: "Small plane with no leg room"
Πλεονεκτήματα: "Much better than the trip to chicago"
Πλεονεκτήματα: "Overall great flight and great service. No complaints!"
Πλεονεκτήματα: "American Airlines is my favorite Airlines to fly. There is a little more leg room and the seats are a little wider. The staff is very professional and courteous."
Πλεονεκτήματα: "Entertainment and seats on the plane"
Μειονεκτήματα: "Crew was not very polite, looks like they don't like their job, boarding was very slow and confusing, who ever was directing at the door did not have a speaker, passengers were looking for information and no one had an answer. Check bag stands outsides, those guy don't have any maners, they talk to people in Avery disrespecful way"
Πλεονεκτήματα: "Everyone was cordial"
Μειονεκτήματα: "Entertainment system, especially the sound was poor"
Μειονεκτήματα: "Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time."
Πλεονεκτήματα: "comfort, entertainment, food"
Μειονεκτήματα: "there were two really rude flight attendants....almost like they didn;t want to serve you. One of the ladies even literally threw a drink onto my tray. thank god it was sealed. Air canada needs to do a better job of dealing with this type of behaviour. It happens far too often with their staff"
Μειονεκτήματα: "Delayed for 2 hrs! Crew not particularly great."
Πλεονεκτήματα: "Good variety of movies"
Μειονεκτήματα: "Flight was really late (2.5hrs), certain flight attendants were impolite and unhelpful (which, granted it was very late but also it's a job so?) The main thing was other passengers around me being extremely rude or disruptive toward other passengers"
Πλεονεκτήματα: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Μειονεκτήματα: "Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Great value for the money, friendly staff."
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Πλεονεκτήματα: "I do not intend to use Kayak again because it is extremely difficult if not impossible to make sets reservations even though I am in Executive class."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Old plane, no in flight entertainment"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Μειονεκτήματα: "Gate change but no announcement"
Μειονεκτήματα: "My bag was delayed and I end up paying to buy a pant from sports chek and now when I am trying to connect with Air Canada flight to make a claim, they are not even responding to my request."
Μειονεκτήματα: "There was a very long line to check in, the gate was changed prior to the flight, we couldn't get to the gate because the doors were locked, we had to stand there waiting for 30 minutes, and the flight was delayed by 90 minutes"
Πλεονεκτήματα: "Service... comfortable sits"
Μειονεκτήματα: "Delay in flight , long queue at Toronoto airport"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "No hot beverage was served."
Πλεονεκτήματα: "Bumpy ride nice crew Great direct flight"
Πλεονεκτήματα: "I like the options for entertainment and the seats were comfortable"
Μειονεκτήματα: "The food options were terrible"
Μειονεκτήματα: "A totally unremarkable experience. There is no wifi and no extra legroom option. This is a very "economy" level of service for an international flight. Packed in like sardines, offered gross food, hardly anything to entertain you and they literally never stop walking up and down the aisles with carts so good luck going to the bathroom. (that could be said of almost any flight nowadays)."
Πλεονεκτήματα: "Boarding process was good"
Μειονεκτήματα: "No free snacks offered"
Πλεονεκτήματα: "It landed safely"
Μειονεκτήματα: "I'm tired of all your flights being late. Out of my last 4 flights, 3 were late. If you have to land at a domestic terminal and then come around to international-just change your flight time so people actually know when they will be later. Your movies and music are from another planet - is that because you have to include French? Not even a measley bag of peanuts. I will be flying on another airline whenever possible"
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "The whole experience was excellent."
Πλεονεκτήματα: "Crew was very nice"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Small plane. Poor service. No real inflight entertainment. Food was terrible"
Πλεονεκτήματα: "Comfy seats, awesome new movies to watch. Great staff, very helpful"
Μειονεκτήματα: "No free snacks, I mean they came around with drinks but you had to pay for all of the food"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "The seats were very comfortable. Food was surprisingly good!"
Μειονεκτήματα: "There was 1 crew member who once spilled ice over me & laughed it off saying he was just checking to see if I"m awake. Then another time spilled OJ on me & didn't even notice or apologize or offer a napkin so I can clean myself off. Also I had wanted to upgrade my seat for this flight but was unable to because there was no representative at the huge airport in Shanghai. Nor could I do it online. That was a huge inconvenience!"
Μειονεκτήματα: "service was not that great"
Πλεονεκτήματα: "I liked the service. I dont like flying much but the stewdardes made me feel comfortable so it was a good flight"
Μειονεκτήματα: "Flight was delayed over 3 hours, boarding could have been delayed to avoid sitting on the tarmac for such a long period of time in the plane. That is EXTREMELY UNCOMFORTABLE for travellers. If Air Canada knows the departure will be delayed, boarding of the aircraft should be delayed"
Πλεονεκτήματα: "Sometimes, Air Canada was a help in rebooking."
Μειονεκτήματα: "Sometimes, Air Canada WASN'T any help in rescheduling! Can't get ANY help on-line, and finally made a two hour long distance call from Istanbul to the Canadian "Help Desk," with most of that time on "hold." (Similar to my time on "hold" when making other calls there!) London Heathrow Air Canada service desk was a GREAT HELP, however - once we got there."
Πλεονεκτήματα: "Love the new 787, don't know how I can fly in another airplane again now."
Πλεονεκτήματα: "In flight entertainment is great."
Μειονεκτήματα: "No snacks."
Πλεονεκτήματα: "In flight entertainment was great - good selection of movies and TV shows. Attendants worked hard. Food suprisingly good. Very reasonable fare - drove to Toronto from Cincinnati to save $1000 per person vs. flying out of Cincinnati and $700 per person out of Atlanta."
Μειονεκτήματα: "Music selections limited for someone who grew up in 60's and 70's."
Πλεονεκτήματα: "I always like to fly Air Canada for long international flights. Everyone has their own TV, where you can choose what movie/TV show you want to watch, or what game you want to play. You can also pause, fast forward, and rewind at any point, which is not always possible on other airlines. The food was also very tasty. We were served two full meals and a sandwich. The alcohol was free, which was lovely too. The staff were nice and there was plenty of leg room. Overall, it was a great flight."
Πλεονεκτήματα: "Very cool service, nice, modern aircraft, entertainment system"
Μειονεκτήματα: "Small leg space in economy"
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The crew did not cater to the passengers. Every international flight I've been on, the crew members always ask if we want more snacks or drinks. I was never approached. Also, I asked for an extra blanket and was told no."
Μειονεκτήματα: "Worst customer service. They closed the check in line as we stood there and than asked us to book another 3000$ flight!"
Πλεονεκτήματα: "Efficient, vigilant and helpful crew"
Πλεονεκτήματα: "The crew was incredible. The flight was 4 hours late."
Μειονεκτήματα: "More food options would have been great. I asked for the everything bun burger but didn’t get it brought to me."
Πλεονεκτήματα: "Great movies"
Μειονεκτήματα: "Very cramped seats"
Μειονεκτήματα: "The flight was delayed because the inbound aircraft arrived late, but United didn't notify me until I was already at the airport. They would have known about the delay for hours already by that point, so I could have rebooked on a different flight. Instead I had to spend the night by the airport in Hartford or risk missing my connection and being stranded in Chicago."
Μειονεκτήματα: "Leaving on time. More updates on status. Water was served 2 hours after sitting in tarmac."
Πλεονεκτήματα: "Nothing :("
Μειονεκτήματα: "My trip was delayed 2 times and I had to boook for a different flight on different day! Absolutely no voucher or anything for hotel stay very disappointed"
Μειονεκτήματα: "Over 6 hours of delays"
Μειονεκτήματα: "Meals, better service, didn't provide me with a wheel chair as I'm pregnant and had my nine months old daughter with me. Very bad experience."
Πλεονεκτήματα: "The crew was pretty amazing."
Μειονεκτήματα: "The lights could have been dimmed down longer on the overnight flight."
Μειονεκτήματα: "Delayed 1.5 hrs because of broken bathroom in orginal plane"
Πλεονεκτήματα: "It was a good flight, everything was good as expected."
Μειονεκτήματα: "The carry-on I had was oversized, so I paid the$30 fee. Then I got to the gate and they informed me that the Representative was supposed to give me a luggage label along with my receipt. I only got my receipt and I was then charged another$65 for my bag. Not happy about that additional baggage fee."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Μειονεκτήματα: "Flight got cancelled again and again then call customer service but he doesn’t know anything about information. Totally ruined my day"
Πλεονεκτήματα: "Respect and support"
Πλεονεκτήματα: "An early departure!"
Μειονεκτήματα: "I only made it as far as Chicago, and my bag was fairly comprehensively lost as I did so"
Μειονεκτήματα: "This flight was canceled without a reason given aside from "air traffic control" and we had to rebook on our own, and our rebooked flight got canceled as well and United has not offered any reimbursement for flight or hotel adjustments then made me pay three separate times to check one bag."
Μειονεκτήματα: "No seat assigned"
Μειονεκτήματα: "Person at ticket counter was rude did not want to wait in us when we was 1st in line. Did not greet and say good morning"
Πλεονεκτήματα: "First time first class flyer. It was great!"
Μειονεκτήματα: "Being separated from my wife in seating when we booked before others that we talked to!"
Μειονεκτήματα: "Really awful, disorganized and unapologetic."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "We were upgraded to business class. Everything was excellent! Seats were extremely comfortable. Flight attendants took great care of us!"
Πλεονεκτήματα: "Usual United Corp mentality Overbook flites change your itinary leave you stranded with no connection spend nite in airport"
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "Arrived early"
Μειονεκτήματα: "The plane dropped during decent."
Πλεονεκτήματα: "Left on time."
Πλεονεκτήματα: "The acceleration of the flight"
Μειονεκτήματα: "The wait during the boarding process"
Μειονεκτήματα: "Food options weren't good."
Μειονεκτήματα: "Just wish a long flight provided some small amount of food and entertainment. Note, when boarding and the rear baggage racks are full, they should have those who haven't boarded wait outside while the people from the back come to the front with their luggage...or have those in the back wait to come to the front...it is too crowded and I got hurt."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "That i sat at the airport for seven hours cause my flight was delayed. Then i was in traffic for an hour and half which made me have to call in on my night shift job. Not happy what so ever"
Πλεονεκτήματα: "No delay at all"
Μειονεκτήματα: "It was super cold. Miserable."
Πλεονεκτήματα: "The flight was smooth"
Μειονεκτήματα: "The seats felt stiff"
Πλεονεκτήματα: "Happy with all products & services."
Μειονεκτήματα: "they couldnt find the pilot. they said they didnt have enough crew"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Passengers are stowing personal items/multiple bags in the overhead bins. This is an ongoing problem that needs attention. Armrest protocol should be made explicit. My in-flight entertainment control was covered by the passenger next to me the entire flight."
Πλεονεκτήματα: "First time I used this airline and will start to use it more often. Very pleased with all services."
Μειονεκτήματα: "it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat."
Μειονεκτήματα: "Not enough space"
Μειονεκτήματα: "Seating next to the bathroom is gross"
Μειονεκτήματα: "No usb hookup. No food"
Πλεονεκτήματα: "Getting home"
Μειονεκτήματα: "Basically the noisy complaining people on the flight. Not United's fault - just annoying."
Πλεονεκτήματα: "Everything went smooth"
Μειονεκτήματα: "Everything was great so no comments"
Πλεονεκτήματα: "made good time."
Μειονεκτήματα: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"
Μειονεκτήματα: "Tried to get assistance at the United desk where my gate was located at and they could not answer any of my questions and would not assist me or many others who had the same issues."
Μειονεκτήματα: "crew was rude, boarding and waiting were horrible"
Πλεονεκτήματα: "The crew communicated well to the passengers."
Μειονεκτήματα: "I didn't get to Chicago until close to midnight, the flight to MSP was cancelled, and I missed my meeting the next morning. I understand you can't control the weather, but that didn't change the outcome for me."