Μειονεκτήματα: "Flight was delayed for over 3 hours and I still don’t know why."
Πλεονεκτήματα: "They only have bathrooms in the back of the plane now. There is a line of people during the ENTIRE flight. Also means you have to squeeze down this line when you get out, so your choice is to thrust your crotch into a poor seated person, or rub it against someone as they squeeze down the line. NO"
Μειονεκτήματα: "I was sitting in premium economy and there was no food left. Unacceptable on a long flight. Also on long flight they should give you the can to drink. One little cup of liquid and NO food not even a bag of pretzels or cookies was offered. They could have at least come around with water only later on"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "19 minute flight wheels up to wheels down!"
Πλεονεκτήματα: "Fast Flights were a major plus!"
Μειονεκτήματα: "Crew could’ve been more enthusiastic"
Μειονεκτήματα: "Everything comfort communication"
Πλεονεκτήματα: "Flying out around bad weather; lucky we got out in time. Pilot did a reasonable job keeping passengers up to speed on what was happening. Flight attendants were friendly and respectful. CRJ-900 leather seats are more comfortable than your average economy seat."
Μειονεκτήματα: "In flight wifi didn't work the whole trip. Plane was a sauna getting in and on the ramp, air conditioning wasn't working on the ground. Boarding took FOREVER with some less than competent wheelchair agents (I think)."
Πλεονεκτήματα: "Even though we left late, we made up time in the air."
Μειονεκτήματα: "My aisle seat didn’t recline."
Πλεονεκτήματα: "Service was good"
Πλεονεκτήματα: "On time departure and arrival."
Μειονεκτήματα: "Hard landing!"
Πλεονεκτήματα: "Great plane"
Μειονεκτήματα: "ATC delayed us 2 hours IN THE PLANE. Luggage was delivered to the wrong baggage terminal. LAX is the worst."
Μειονεκτήματα: "Three + hour delay out of ORD, equipment problems. Even though she had a boarding pass, they would not allow wife to board. Some ticketing problem between AA and BA. Finally, they let her on. We were the last to board."
Πλεονεκτήματα: "The crew was accommodating"
Μειονεκτήματα: "The crew was pleasant. No water served due to turbulence"
Πλεονεκτήματα: "The flight was on schedule."
Μειονεκτήματα: "They ran out of good food choices and only had the snack plates left."
Πλεονεκτήματα: "The free entertainment."
Μειονεκτήματα: "Everything was great."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "The flight itself was fine and the staff were friendly."
Μειονεκτήματα: "Didn't like getting herded onto a shuttle bus where most people had to stand packed in like sardines, only to idle for 15 minutes and drive in a circle back to the gate because there was something wrong with the plane. Then the ambiguous delay that lasted three hours."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Service was quick, comfort flight, excellent service. This was the best flight so far."
Μειονεκτήματα: "To many kids crying, it was loud."
Πλεονεκτήματα: "Wonderful and super friendly crew"
Μειονεκτήματα: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us....."
Μειονεκτήματα: "The Avianca flight was canceled a month ago, and kayak failed to notify me."
Πλεονεκτήματα: "In flight entertainment and service was fabulous."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Delayed and no AC working..."
Μειονεκτήματα: "The in flight crew did not even attend the passenger properly or even did not satisfy the passengers with food what they supposed to deserve. I ultimately rate it poor airways and wish not to travel with BA."
Μειονεκτήματα: "Delays. Crew were rude. Down graded seats separated from spouse"
Πλεονεκτήματα: "The staff was nice and the pilot tried his best to keep us informed."
Μειονεκτήματα: "Flight was delayed by 50 minutes. Then once on the plane we were stuck sitting on the plane for hours. Didn’t end up landing in ATL until 1:45am. And then had to wait another 15-20min for them to open the door and bring the ramp to get off the plane. Horrible and exhausting experience!"
Πλεονεκτήματα: "They alerted me to problems with our flight and we switched to an earlier flight. No problems with new flight. Good service."
Πλεονεκτήματα: "Quick boarding, near empty flight."
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "The food was so so nothing special"
Μειονεκτήματα: "Too cold, even with air off above me."
Πλεονεκτήματα: "On time arrival"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "I loved the crew on my trip"
Μειονεκτήματα: "Nothing everything was grate"
Πλεονεκτήματα: "Smooth flight, excellent service and good food."
Πλεονεκτήματα: "New plane, no delays"
Μειονεκτήματα: "On way there wasted too much time.with delays"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "loved having a movie to pass the time. Super friendly attendants."
Μειονεκτήματα: "This was my first time flying First Class. Not only was my flight delayed but everything was changed last minute. My seats, layovers, EVERYTHING! I was better off paying for a regular seat. I'm a young African American and the stay treated me as if I didn't belong in First Class! Not to mention the last time I flew into LAX American Airline lost my luggage! I have proof to show! Absolutely ridiculous!"
Πλεονεκτήματα: "We didn't crash."
Μειονεκτήματα: "No safety briefing for infants, rude gate staff, primitive fleet, terrible customer service at all levels."
Μειονεκτήματα: "Service was terrible. Uncomfortable and good was not at all tasty"
Πλεονεκτήματα: "Very comfortable and nice staff"
Μειονεκτήματα: "Had a 2.5 delay on one of my connectors from NY to Madrid. Was worried I wouldn't make my flight to Vigo on time, but I did!"
Πλεονεκτήματα: "Nice trip...no stress"
Μειονεκτήματα: "Only airline we flew that didn’t have pre boarding for families with small children."
Μειονεκτήματα: "My seat belt and my neighbor's seat belt didn't stay tightened. Luckily there was no need for a seat belt, but we were very concerned. We were wondering if all the seat belts on the plane were the same. They could never hold you in with even slight turbulence."
Πλεονεκτήματα: "On time departures. Friendly crew."
Πλεονεκτήματα: "Smooth takeoff and landing no turbulence.no issues at baggage claim.I boarded later and had to gate check because overhead bins were full."
Πλεονεκτήματα: "Flight not entirely sold out. So they let my 14 month grandson have an empty seat between my daughter and I. That was a great gift since he doesn't sleep and is jumping and crawling all over the place. And I'm sure the other passengers were breathing sighs of relief!! Also super smooth landing and nice flight attendants."
Μειονεκτήματα: "Flying with an active 14 month old toddler boy and of his "stuff" is nothing less than anxiety provoking. Not much the airline can do.."
Πλεονεκτήματα: "Nice aircraft, clean, comfortable, friendly staff"