Πλεονεκτήματα: "We got to London on time."
Μειονεκτήματα: "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."
Πλεονεκτήματα: "Crew was courteous and friendly."
Πλεονεκτήματα: "The service, was excellent"
Μειονεκτήματα: "Other passengers not respecting the crews instructions....."
Μειονεκτήματα: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."
Πλεονεκτήματα: "Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time"
Μειονεκτήματα: "Poor service overall."
Πλεονεκτήματα: "Crew was amazing. Food was amazing too!"
Μειονεκτήματα: "Delay time."
Μειονεκτήματα: "Once again BA lost my luggage from my connecting flight. Twice in a week and a half."
Πλεονεκτήματα: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Μειονεκτήματα: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."
Πλεονεκτήματα: "Who would guess - the food."
Μειονεκτήματα: "reading lights were never fixed during flight."
Πλεονεκτήματα: "Direct flight and excellent service from attendants"
Μειονεκτήματα: "Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind."
Πλεονεκτήματα: "Entertainment and food"
Μειονεκτήματα: "Boarding was slow, and disorganized."
Πλεονεκτήματα: "Upgrade to premium economy on lagos - London"
Πλεονεκτήματα: "Definitely the best flight so far."
Μειονεκτήματα: "Some movies wouldn't run"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Older dirty aircraft. No snack or even water included."
Πλεονεκτήματα: "British airways allows a roller carryon and a personal carryon, even for this cheap flight."
Πλεονεκτήματα: "New plane. Good leg room. Good service overall."
Πλεονεκτήματα: "Got Home day later , slept on airport floor. Meal was poor , no more vegetarian food left . Wrap was given with chicken & maynosie where as Asian / Hindu veg meal was ordered ."
Μειονεκτήματα: "Same as above ."
Πλεονεκτήματα: "Good, thanks"
Μειονεκτήματα: "not many options in food n juice, I asked for cookies ( basic thing ) , was not available even. No option for Bollywood movies in entertainment as lots of Indian fly in this Delhi - London - San Jose"
Πλεονεκτήματα: "Your staff were truly excellent, helpful and engaging."
Μειονεκτήματα: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."
Μειονεκτήματα: "delayed and they charged for soft drinks"
Μειονεκτήματα: "We paid an extra $60 to select seats up front and they moved our seats to the back of the plane without notifying us."
Πλεονεκτήματα: "Short flight; no problems."
Μειονεκτήματα: "Online checkin wasn't working and the flight was oversold... After running through Heathrow after a delayed connection, we were told 5 min before the flight was scheduled to take off that it would be delayed. The coach seats were some of the smallest I've ever experienced (I fly 2x a month on average). The crew broke wheels off both of our roller bags."
Πλεονεκτήματα: "Good, current entertainment selection. Ample beverages and foods (though nutrition concerns). Pleasant crew."
Μειονεκτήματα: "80+ year old disabled person placed in aisle seat next to me (middle). She was sweet and thoughtful, but couldn't even rise from her seat without assistance. This pinned the window passenger and me in our seats for 8.5 hours with only one bathroom break -- the stuff out of nightmares and ABSOLUTELY UNFORGIVABLE! Of course, crew would not accommodate any changes. ** Why should I ever choose BA again? ** (Seriously, I'd like to hear your answer.) Food nutrition -- generally tasty, but carb-heavy, fatty and salty. A de facto salad meal option would have been appreciated."
Πλεονεκτήματα: "My flight from Manchester was delayed so I missed my direct flight to bahrain and change of flight to deferent distantion other than my original and arrived to Bahrain next day"
Πλεονεκτήματα: "They had a lot of entertainment options"
Μειονεκτήματα: "I was skipped over when they served dinner"
Πλεονεκτήματα: "Reasonable comfort."
Μειονεκτήματα: "Very slow baggage pickup at the airport."
Μειονεκτήματα: "It would be nice to have a free juice or soft drink on this flight. They only offer free water, and then you have to ask for it."
Μειονεκτήματα: "More legroom would have been nice"
Πλεονεκτήματα: "Excellent customer service"
Μειονεκτήματα: "Not much leg room in economy"
Μειονεκτήματα: "Paid for seat upgrade for "twin" seats on the side. Armrest did not move up, seats were tiny, and the side storage cabin that was one of the perks of the upgraded seating was dirty. For that matter the entire plane was dirty. Food was disgusting. The entire plane was understaffed; multiple people had their call lights on at one time. It was a miserable flight."
Πλεονεκτήματα: "Good service friendly cabin crew"
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "Staff where very pleasant."
Μειονεκτήματα: "Airport check in was drastically understaffed. The worst I have experienced. Airplane seating was cramped."
Πλεονεκτήματα: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Μειονεκτήματα: "Usually starts late sometimes in London, and always on some remote gate."
Πλεονεκτήματα: "This was maybe a regional carrier, the flight was a bit more mundane compared to the wide-body crossing the Atlantic, however, there was nothing to really complain about. Boarding was a bit of a madhouse, but in the end not too eventful."
Πλεονεκτήματα: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Μειονεκτήματα: "Long walk after departing. Desolate terminal."
Μειονεκτήματα: "I was sitting in business class and the crew ignored the passengers for most of the flight. They sounded like they were having a party in the galley."
Πλεονεκτήματα: "Pleasant efficient staff. Flight on time"
Πλεονεκτήματα: "Great flight - on time and right price!"
Πλεονεκτήματα: "Service was fine, the plane was full but it was a pleasant flight."
Μειονεκτήματα: "The flight was delayed, the gate was not announced at the airport n London until 15 min before departure which was irritating. This flight was delayed and my checked in luggage did not make it to my destination. Hope to get it sometime tomorrow (a bit inconvenient but it happens)"
Μειονεκτήματα: "The plane was all ready to go, but it had no fuel. We were delayed by 30+ minutes while they found someone to fuel it up, and then it took forever to take off. I almost missed my connection in Heathrow and my bad didn't make it!"
Πλεονεκτήματα: "Especially when compared to other carriers, British Air has the most accommodating employees and the most commodious economy class seating. They have become, by far, our airline of choice."
Πλεονεκτήματα: "The cost for three tickets were better priced using your service, rather than BA direct."
Μειονεκτήματα: "The aircraft did not have any food on board, due to some difficulty. They were offering food vouchers at the gate once we landed. That never happened. It could have been useful as I was travelling with my two sons. Heathrow is expensive for breakfast."
Πλεονεκτήματα: "The best service from Boston to London"
Μειονεκτήματα: "electrical outlets at seats would be useful"
Πλεονεκτήματα: "the crew were friendly and efficient"
Μειονεκτήματα: "old plane uncomfortably seats no personal IFE"