Πλεονεκτήματα: "Friendly crew, comfortable seats, good boarding process!"
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Μειονεκτήματα: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Πλεονεκτήματα: "Tv, food, blanket with pillow"
Μειονεκτήματα: "Everything was wonderful"
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Μειονεκτήματα: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."
Πλεονεκτήματα: "Efficient"
Μειονεκτήματα: "Offer drinks, water"
Πλεονεκτήματα: "Nothing special."
Μειονεκτήματα: "The seats are awful."
Μειονεκτήματα: "More space and reclining seats please!"
Πλεονεκτήματα: "The crew was professional and courteous. USB charger"
Μειονεκτήματα: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Very small plane, so much turbulence during flight. It was the worst."
Μειονεκτήματα: "Επιβίβαση"
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Too many people and little space to move"
Πλεονεκτήματα: "Excellent flight, timely"
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Πλεονεκτήματα: "It was my first flight with Iberia - I was very pleased with the entire experience."
Μειονεκτήματα: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Πλεονεκτήματα: "Service was great"
Μειονεκτήματα: "n/a"
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "Food could've been better"
Πλεονεκτήματα: "I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty."
Μειονεκτήματα: "Not enough place on board. Very poor company"
Μειονεκτήματα: "movie selection very poor"
Πλεονεκτήματα: "The discomfort of the cramped seating overshadows everything"
Μειονεκτήματα: "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."
Πλεονεκτήματα: "Seats in the first flight were very tight"
Μειονεκτήματα: "No space for the legs!"
Πλεονεκτήματα: "Great and on time"
Μειονεκτήματα: "Nothing all good"
Μειονεκτήματα: "Entertainment Screens did not work. Charged for drinks."
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Πλεονεκτήματα: "Seats were comfortable. Smooth take off and landing."
Μειονεκτήματα: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."
Πλεονεκτήματα: "The prive"
Μειονεκτήματα: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."
Μειονεκτήματα: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Μειονεκτήματα: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "EVERYTHING was a charge Water wasn't even offered."
Πλεονεκτήματα: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Every flight was on time with no delays. Crew was excellent."
Μειονεκτήματα: "Large plane did not have individual air controls and several flights were very warm."
Μειονεκτήματα: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "movie and tv show selection was great. Helped bide the time"
Μειονεκτήματα: "A little cramped for my legs."
Πλεονεκτήματα: "Great space between seats, and very nice staff"
Μειονεκτήματα: "Waiting for luggage at JFK."
Πλεονεκτήματα: "On time and no hassles"
Πλεονεκτήματα: "Efficient, friendly crew"
Μειονεκτήματα: "Rather boring meals Poor flight-following software"
Πλεονεκτήματα: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Μειονεκτήματα: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."
Μειονεκτήματα: "I got fever after I boarded the flight. After the lunch/dinner , probably 30 mins after it I asked for Hot water or some hot tea as I was feeling cold. Both the flight attendants told me the service is closed. If this is your hospitality, ba**s to you from next time."
Πλεονεκτήματα: "Excellent flight. Iberia had outstanding service"
Χρεωθηκαμε 55 ευρώ το άτομο για καθυστέρηση 15 λεπτών για το check in, κ ενώ προσπαθουσαμε να κάνουμε 7 ώρες πριν, από την εφαρμογή της Ryanair που είχε κολλήσει. Το ίδιο σκηνικό κ στην μετάβαση κ στην επιστροφή. Το προσωπικό στο check in απαράδεκτο κ στην εξυπηρέτηση κ στην συμπεριφορά, υποτίθεται ότι είναι εκεί για να κάνουν βοηθούν τους επιβάτες σε οποιοδήποτε πρόβλημα κ όχι να ειρωνεύονται κ να αποποιούνται κάθε ευθύνη.
Απλά απαράδεκτη η τακτική της εταιρείας κ το ηλεκτρονικό σύστημα σχετικά με τις επιβιβασεις κ τα check in. Η εφαρμογή για τα check in κολλάει συνεχώς κ για πολλές ώρες κ δεν σε αφήνει να τα πραγματοποιήσεις στην ώρα τους ώστε να σε χρεώσουν κάρτες επιβίβασης, ούτε 10 ούτε 20 άλλα 55 ευρώ το άτομο παρακαλώ!!!
Είχαμε αρκετή ώρα αναμονής στη φυσούνα , πριν από την είσοδο στο σκάφος , αυτό θα μπορούσε να είχε αποφευχθεί με καλύτερη συνεννόηση από τους υπαλλήλους διότι μέσα στους επιβάτες υπήρχαν πολλά μικρά παιδιά ...
Αν μπορούσαμε να μεταφέρουμε έστω κάποια περισσότερα πράγματα
Μια χαρά όλα. Value for money.
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Μειονεκτήματα: "Ryanair shut down"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Nee better stuff, less rude"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "No boarding passes, flight delayed"
Πλεονεκτήματα: "Cool"
Μειονεκτήματα: "Cool"
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Πλεονεκτήματα: "Nothing..."
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "All"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Πλεονεκτήματα: "Smooth flight, albeit 45 minutes late in departing."
Μειονεκτήματα: "The constant effort by staff to sell stuff. Whatever happened to the days when customer service was king and satisfying customers was the motive rather than the relentless drive to make money."
Μειονεκτήματα: "We arrived at the airport over 90 minutes before our flight and were never warned we’d be charged a hefty fee if we didn’t check in ahead of time. We did try to check in prior, but there was an error in my confirmation code and it didn’t work. They told us we couldn’t get on our flight, then charged us $487 euros to take a different flight and required us to check all our bags! A total scam and they were extremely rude!!"
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Horrible customer service .. The plane had one and half hour delay and the plane landed so badly that we thought it’s going to crash . I would like to get a refund ."
Μειονεκτήματα: "Flight had one and half hour delay and the landing of the plane was so horrible . All the passengers were scared to death . I would like to get a refund."
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Μειονεκτήματα: "We were scarred because they sounded very strict but the flight left in time and arrived early. Checking was fast and great."
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "Their website is extremely hard to use. I was unable to pay for my bags online and yet they advertize 25 euros a bag. I was charged 49 euros per bag at the airport.It costs more for your bag than for yourself to fly. I was not the only person in line at the baggage counter who had the same complaint. A family was charged over 300 euros for their luggage and they stated the same complaint that they were unable to pay for their luggage online. They are actually the most expensive way to travel."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Not smooth landing"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Μειονεκτήματα: "Excessive price for a check in luggage. It is ridiculous. Outrageous."
Μειονεκτήματα: "We flew Ryanair from Athens and Santorini. My friend got her phone stolen the day before and had to cancel her credit card. Instead of contacting her or letting her know what was happening, Ryanair cancelled her flight. We got to the airport and they were not understanding and would not let her board, although they could see that her reservation once existed, and they just canceled it without her knowledge. We were forced to board the flight while she waited for another one in Athens."
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Μειονεκτήματα: "Got a good ticket price (about $50 for two people) but then was socked with about $350 as a luggage fee."
Μειονεκτήματα: "A lot of turbulence and late boarding."
Μειονεκτήματα: "Delayed by 2 hours without advanced notice."
Πλεονεκτήματα: "Nothing!"
Μειονεκτήματα: "Worst service ever. I didn't see the email reminder that they sent to print the boarding pass. I also didn't prepay my bag because I wasn't sure if it was going to be 15 or 20 kilos. They charged me 160 euros just to print the two boarding passes and 1 20 kilo bag and the man at the counter told me that I should have printed them at home. Not only have I never ever had hat happen to me on any respectable airline but we took Vueling from Mykonos to Rome and they included the bag and they printed the boarding passes for free as all other customer friendly airlines. Never again!! Horrible customer service."
Πλεονεκτήματα: "Cheap fares."
Μειονεκτήματα: "The airline is dependent on tacking you with extra fees from extra baggage or denying you boarding so that you eventually have to pay more. If you depend on this type of service as an airline they should never be in the business period."
Πλεονεκτήματα: "It was smooth, operated well and on time!"