Μειονεκτήματα: "If the disembarking didn't take 45 minutes."
Μειονεκτήματα: "It was a great experience"
Πλεονεκτήματα: "Service, food, comfort, entertainment."
Πλεονεκτήματα: "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
Μειονεκτήματα: "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."
Μειονεκτήματα: "The stewardess not very nice"
Πλεονεκτήματα: "Attractive business class fares. Among the best business class."
Μειονεκτήματα: "Don't underestimate the additional hours. The stopover in Istanbul is definitely a negative (crowded, unpractical airport). Next time I will probably stick to European airlines, if the fare difference is reasonable."
Πλεονεκτήματα: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Μειονεκτήματα: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
Πλεονεκτήματα: "It was one of the best airlines in all respects. We flew economy and were treated very well. The stagg was lovely and the food plentiful and good. I will definitely fly them again. The website could be a little easier to navigate to check flight status and seat confirmation. They need to work on that. United airlines website would be a good place to start rheir study."
Μειονεκτήματα: "The website needs work. See above."
Μειονεκτήματα: "Boarding took a longer time than normal"
Μειονεκτήματα: "Turkish Air lot my suitcase. I will never travel with them again"
Πλεονεκτήματα: "Food Free wine and drinks Good movie selection Good headphones Good and nice team"
Πλεονεκτήματα: "Smooth flight in general, nice staff"
Μειονεκτήματα: "Food used to be better"
Πλεονεκτήματα: "Food, entertainment and service"
Μειονεκτήματα: "narrow sitting space"
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "No soap in bathroom."
Πλεονεκτήματα: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Μειονεκτήματα: "The seats are cramped just like any airline."
Πλεονεκτήματα: "Good personal movie choices"
Μειονεκτήματα: "Taking a bus to plane"
Πλεονεκτήματα: "Timely departure and arrival. Excellent landing. Helpful crew."
Μειονεκτήματα: "Customer service"
Πλεονεκτήματα: "friendly staff"
Μειονεκτήματα: "Asian vegeterian meal was bland , I had a big piece of brocolli in my meal as oppose to curry , did get bread in my meal . Entertainment options were not alot esp new movies ."
Πλεονεκτήματα: "We weren't seated together at first but they helped once we were on the plane"
Πλεονεκτήματα: "This was a normal flight. Nothing out of the norm. good food, and good entertainment selection."
Πλεονεκτήματα: "The food was plentiful and delicious. Fare price was excellent."
Μειονεκτήματα: "The seats were too small. The layover in Istanbul was too long."
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Μειονεκτήματα: "Seats, food and service"
Μειονεκτήματα: "I was happy with everything"
Πλεονεκτήματα: "food, entertainment"
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "Food was old"
Μειονεκτήματα: "Boarding in Turkey was a bit unorganized. Bathrooms on board could be better and the crew should come pick up the food trays soon after."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Μειονεκτήματα: "Business class seat was flat but slanted."
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Μειονεκτήματα: "No being able to rebook!"
Πλεονεκτήματα: "pleasant flight attendants"
Μειονεκτήματα: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
Πλεονεκτήματα: "I just like Turkish airlines"
Πλεονεκτήματα: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Μειονεκτήματα: "Nothing to complain about honestly."
Πλεονεκτήματα: "Food and drinks,"
Μειονεκτήματα: "No USB outlets."
Πλεονεκτήματα: "A light meal."
Μειονεκτήματα: "Very crowded -- good for the company. Delay in taking off."
Πλεονεκτήματα: "Entertainment was very nice."
Μειονεκτήματα: "Bath room was not clean during the flight. Flight attendants can be nicer."
Πλεονεκτήματα: "In time"
Μειονεκτήματα: "They did not give me window seat"
Μειονεκτήματα: "Their audio system is very bad."
Μειονεκτήματα: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."
Πλεονεκτήματα: "Food and service great"
Πλεονεκτήματα: "Great customer service and food!"
Μειονεκτήματα: "Nothing. They were great!!"
Πλεονεκτήματα: "The space between the seats in Business Class is phenomenal - most space i can recall in Business Class. The lay flat feature of the seat is also great."
Μειονεκτήματα: "They put some spice, don't know which one, in almost all the meat dishes and unfortunately I don't like the spice. The mushroom, potato omelette was an egg omelette laying on top of canned mushrooms and a potato cake laying on the side. This is not a potato, mushroom omelette by American standards. The amounts of food are phenomenal and I couldn't eat all they offered."
Πλεονεκτήματα: "Food and service very good"
Πλεονεκτήματα: "Courteous and efficient crew."
Μειονεκτήματα: "It was hot on the airplane"
Πλεονεκτήματα: "TV accessories - socks, blanket"
Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "Stewards dis perfect job"
Μειονεκτήματα: "Seat spacing"
Πλεονεκτήματα: "The staff were nice, the flight was on time. The meal was good."
Μειονεκτήματα: "There was no pillow on board and the flight was overnight."
Μειονεκτήματα: "My wife and I were separated by six rows. Unacceptable!"
Μειονεκτήματα: "Was very satisfied with everything."
Πλεονεκτήματα: "Food and workers were great"
Πλεονεκτήματα: "Crew was good and entertainment was great."
Μειονεκτήματα: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Πλεονεκτήματα: "Crew was friendly and the flight was nice and smooth."
Μειονεκτήματα: "No expectations as the flight was less than an hour."
Μειονεκτήματα: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Μειονεκτήματα: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Μειονεκτήματα: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Πλεονεκτήματα: "I liked the abundant choices for entertainment and the comfortable seating."
Μειονεκτήματα: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Πλεονεκτήματα: "This is always a pleasant airline to travel with."
Μειονεκτήματα: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Μειονεκτήματα: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Μειονεκτήματα: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "Short flight and got a snack"
Μειονεκτήματα: "Boarding was a hassle"
Πλεονεκτήματα: "The service was superb!"
Μειονεκτήματα: "The flight was too short."
Πλεονεκτήματα: "It was perfect, very few people, great service"
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Μειονεκτήματα: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"
Πλεονεκτήματα: "Safety, timeliness, friendliness of staff"
Μειονεκτήματα: "Entertainment is outdated"
Πλεονεκτήματα: "Nothing stood out compared to other airlines"
Πλεονεκτήματα: "On time departure, friendly staff"
Μειονεκτήματα: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "Boarding process quick and on time."
Μειονεκτήματα: "no entertainment to rate."
Πλεονεκτήματα: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Πλεονεκτήματα: "Helpful service, decent food."
Πλεονεκτήματα: "The plane was comfortable and clean. Internet was offered"
Μειονεκτήματα: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Πλεονεκτήματα: "Good place for the legs"
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Μειονεκτήματα: "Flight was cancelled and we weren't notified."
Πλεονεκτήματα: "The aircraft was very clean. Very friendly crew."
Πλεονεκτήματα: "The venue was overall ok"
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Πλεονεκτήματα: "Attention during waiting time and inside cabin"
Πλεονεκτήματα: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Μειονεκτήματα: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Πλεονεκτήματα: "The flight attendants were beautiful"
Πλεονεκτήματα: "Service was great and the flight on time."
Πλεονεκτήματα: "Staff was friendly and the flight was pleasant."
Πλεονεκτήματα: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Μειονεκτήματα: "Unprofessional very, very!"
Μειονεκτήματα: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"
Μειονεκτήματα: "The delay in take-off"
Μειονεκτήματα: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Μειονεκτήματα: "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."
Πλεονεκτήματα: "Food was amazing"
Μειονεκτήματα: "It was what I expected. Nothing incredible but good"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "I appreciated that they didn't charge me to check in my carry on bag."
Μειονεκτήματα: "It is sad that they could not add this flight on to my Star Alliance without my card."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Seats way to tight. Don't think I will use them again."
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Μειονεκτήματα: "not enough leg room"
Μειονεκτήματα: "Cold on the plane"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "On time and good service"
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "fare & connection time"
Μειονεκτήματα: "Check in opens 2 hours before the flight"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "I loved everything :-)"
Πλεονεκτήματα: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Μειονεκτήματα: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."
Πλεονεκτήματα: "The flight was great. The staff was nice. Everything was great!"
Μειονεκτήματα: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
Πλεονεκτήματα: "It was fine"
Μειονεκτήματα: "Staff is rude. We are the paying customer"
Μειονεκτήματα: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"
Πλεονεκτήματα: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Μειονεκτήματα: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Πλεονεκτήματα: "the view was nice, yogurt with honey at the meal was good. other food, not so great"
Μειονεκτήματα: "i flew into athens in business class but back in econ, there was a huge comparison between how the crews treat passengers. i don't see why crews should be smiling to business class passengers but not to economy class, we're all customers after all."
Πλεονεκτήματα: "Nice airline but busy"
Μειονεκτήματα: "Airport was hot"
Πλεονεκτήματα: "clean aircraft, wonderful crew.. comfortable seating.. quick, professional... everything..."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."
Πλεονεκτήματα: "Amazing crew and service."
Μειονεκτήματα: "Seat space extremely low for tall person."
Πλεονεκτήματα: "Fantastic crew!"
Μειονεκτήματα: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."
Μειονεκτήματα: "Lufthansa’s needs to get their staffing act together. It took 1 1/4 hrs to check in due to insufficient staff & then once on board the flight it was announced there was no food available due to staffing shortages"
Πλεονεκτήματα: "There were so many refreshments and meals for just a 6.5 hour flight. The movie selection was great."
Μειονεκτήματα: "Some of the attendants could have been friendlier, but overall they were very available and helpful."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Organized, clean"
Μειονεκτήματα: "Kinder crew, better headphones"
Πλεονεκτήματα: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Μειονεκτήματα: "The seat and service."
Πλεονεκτήματα: "I paid to go with Lufthansa airways not with United Airways. And I came to know the day of the flight that I was to board United airways. Really disappointed."
Μειονεκτήματα: "In the international flight United Airways charge for the Wiskey liquor. And that is ridiculous."
Πλεονεκτήματα: "There were many comforts to the plane even in economy."
Μειονεκτήματα: "There is little leg room in economy for someone over 5’11”"
Πλεονεκτήματα: "Crew, connections with other flights, entertainment"
Μειονεκτήματα: "Lufthansa has always had great food quality but with this flight it was dissapointig."
Πλεονεκτήματα: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Μειονεκτήματα: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."
Πλεονεκτήματα: "Comfortable with good food, drink, entertainment and service. Flight left on time."
Πλεονεκτήματα: "Crews were very friendly"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."
Πλεονεκτήματα: "Good crew, liked the food and service. Better aircraft interior."
Μειονεκτήματα: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Me starting to get sick!"
Πλεονεκτήματα: "The service couldn’t have been better! Constant supply of water, the food was good, and they have champagne in economy - always a win for me!"
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "The food was pretty good. Entertainment selection was good!"
Μειονεκτήματα: "Boarding was delayed for some reason. It seemed like every baby in the world was on the plane, and they all cried at the same time. Of course, Lufthansa can't help that. The on-flight entertainment system was painfully slow."
Πλεονεκτήματα: "The service and space on the airplane were excellent."
Μειονεκτήματα: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."
Πλεονεκτήματα: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Μειονεκτήματα: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."
Πλεονεκτήματα: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Μειονεκτήματα: "Food was fair."
Πλεονεκτήματα: "Lufthansa over Thomas Cook any day"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Μειονεκτήματα: "Nice crew"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "A flight without screen is a long flight."
Πλεονεκτήματα: "I was very frustrated with the booking service and had to change my flight but was unable to. Very very terrible experience and I would not recommend kayak to anyone"
Πλεονεκτήματα: "I loved being upgraded to premium economy"
Πλεονεκτήματα: "Flight did not happen went to frankfort"
Μειονεκτήματα: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."
Πλεονεκτήματα: "excellent seats, service, food, entertainment."
Πλεονεκτήματα: "The food, the crew, the cleanness and the entertainment"
Μειονεκτήματα: "Foods usually not bad but the sausage and beef was absolutely disgusting."
Πλεονεκτήματα: "Flight was on time. Crew was very friendly. Everything went perfectly."
Πλεονεκτήματα: "Comfortable, new aircraft. Good on-board service."
Μειονεκτήματα: "Lufthansa should allow seat selection in advance. Other competing carriers do, without a fee (including Brussels Air), and it detracts from the experience to have this uncertainty."
Πλεονεκτήματα: "Overall good flt crew.....and service. Good food & selection. Clean airy plane"
Πλεονεκτήματα: "Good in-seat entertainment"
Μειονεκτήματα: "Uncomfortable seats Mediocre Food"
Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Πλεονεκτήματα: "I like the comfortable seats"
Μειονεκτήματα: "Service lag a little"
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Μειονεκτήματα: "Entertainment worked sporadically"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Μειονεκτήματα: "Everything very good"
Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Μειονεκτήματα: "Lost my luggage."
Μειονεκτήματα: "boarding wasn't good."
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "The crew was helpful and accommodating"
Μειονεκτήματα: "The flight was delayed, missed connection, and lost baggage. Subpar."
Πλεονεκτήματα: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Πλεονεκτήματα: "The crew was very careful"
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Μειονεκτήματα: "Arrived 5 hours late"
Μειονεκτήματα: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Πλεονεκτήματα: "Good selection of movies"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Very quiet"
Μειονεκτήματα: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Πλεονεκτήματα: "If the flight would have leave in time we would receive our luggage in time"
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "Crew was very nice and the plane was clean and comfortable"
Μειονεκτήματα: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Πλεονεκτήματα: "I liked the crew, they were professional and tried their best"
Μειονεκτήματα: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Μειονεκτήματα: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Πλεονεκτήματα: "The space and the people"
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "All was good we didn’t feel the time 9 hours passed easily"
Μειονεκτήματα: "Nothing special"
Πλεονεκτήματα: "Nice crew, free snacks"
Μειονεκτήματα: "For taller people flying economy sucks . The seats are always to small"
Πλεονεκτήματα: "The food, the service and everything else is fine, quite good."
Μειονεκτήματα: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Πλεονεκτήματα: "Crew was nice and responsive"
Μειονεκτήματα: "The overall experience is regular at best"
Πλεονεκτήματα: "Short & easy flight"
Μειονεκτήματα: "All ok"
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"