Πλεονεκτήματα: "Great attentive crew."
Μειονεκτήματα: "Boarding has no groups, seats are small"
Μειονεκτήματα: "Seat could have been more comfortable but the leg room was good"
Πλεονεκτήματα: "The crew was friendly and helpful."
Πλεονεκτήματα: "Muy confortable, la amabilidad de los tripulantes"
Πλεονεκτήματα: "The food was amazing"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Μειονεκτήματα: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Πλεονεκτήματα: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Μειονεκτήματα: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Πλεονεκτήματα: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Μειονεκτήματα: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Πλεονεκτήματα: "Good breakfast"
Μειονεκτήματα: "Bad seat, just an economy seat"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Seats were horribly uncomfortable"
Πλεονεκτήματα: "Flight staff was attentive and professional."
Μειονεκτήματα: "The food was mediocre."
Πλεονεκτήματα: "The new plane with private screens"
Μειονεκτήματα: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Πλεονεκτήματα: "Great flight. Lots of good food."
Μειονεκτήματα: "It was very late, with us on it."
Μειονεκτήματα: "space at my feet!"
Πλεονεκτήματα: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Μειονεκτήματα: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Πλεονεκτήματα: "They are the best airline flying to Boston."
Πλεονεκτήματα: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Πλεονεκτήματα: "good entertainment system"
Μειονεκτήματα: "not enough leg room"
Πλεονεκτήματα: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Πλεονεκτήματα: "Staff was very courteous; they fed us well"
Πλεονεκτήματα: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Μειονεκτήματα: "late boarding but quick, lost my luggage"
Μειονεκτήματα: "Seating and foot space was uncomfortable to me."
Μειονεκτήματα: "Too narrow seats."
Μειονεκτήματα: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."
Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Μειονεκτήματα: "Never happened because I was rerouted through Istanbul. And for anyone checking Istanbul is 3 hours in the wrong direction to my ultimate destination."
Μειονεκτήματα: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."
Πλεονεκτήματα: "The food"
Πλεονεκτήματα: "EVERYTHING'S Good to come back home"
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Πλεονεκτήματα: "Real silverware. Great crew presence. Ice Cream and chocolate."
Πλεονεκτήματα: "Flight crew and gate agents were amazing"
Μειονεκτήματα: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"
Πλεονεκτήματα: "We had delays boarding and no one was there to explain why."
Πλεονεκτήματα: "Airline attendants were very polite and nice."
Μειονεκτήματα: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Μειονεκτήματα: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."
Πλεονεκτήματα: "Professional. On time. Attentive. Great movies. Overall great."
Μειονεκτήματα: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."
Πλεονεκτήματα: "The planes were well maintained. Good entertain emend choices. Food was decent too"
Μειονεκτήματα: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"
Πλεονεκτήματα: "Very nice airline"
Μειονεκτήματα: "Food was lacking"
Μειονεκτήματα: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "Everything very excellent"
Πλεονεκτήματα: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Μειονεκτήματα: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Πλεονεκτήματα: "I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day."
Μειονεκτήματα: "That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson."
Πλεονεκτήματα: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Μειονεκτήματα: "We were unable to fly this trip due to United cancelling our flight."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Baggage delivery was terrible given airplane so close. It took way too long to begin. Mechanism kept stopping. Frankfurt Airport needs serious upgrade. People movers need to be installed to get passengers through that huge terminal. Signs are also confusing. I’m glad I will be routed through a different airport on the way home."
Πλεονεκτήματα: "Great customer service at check in window, very comfortable and clean airplane, very good cabin crew..overall highly satisfied"
Μειονεκτήματα: "It was difficult to leave my seat when passenger a front of me put his seat all the way to the back. Did not have that problem on other Lufthansa flights to and from Europe. I"
Πλεονεκτήματα: "Big airplane:)"
Μειονεκτήματα: "I like Lufthansa but but I was on standby this is stressful this I don’t like. Over book I’m sorry but service awesome"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Flight directly to Tampa"
Μειονεκτήματα: "I did not like the passenger reclining their seat all the way back. this left me with no room to relax on a 10 hr flight"
Πλεονεκτήματα: "On time, no complaints"
Πλεονεκτήματα: "Pleasant flight all around."
Πλεονεκτήματα: "The atmosphere they create is very comfortable"
Μειονεκτήματα: "I don’t now"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "I didn't like the food"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew helped us with connections"
Μειονεκτήματα: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Μειονεκτήματα: "Delayed flights for a day"
Πλεονεκτήματα: "the crew was courteous, attentive, accommodating."
Πλεονεκτήματα: "I love that the connecting flight wasn't through Lufthansa. As the original flight was delayed so long, I had to fly home on another airline."
Μειονεκτήματα: "That Lufthansa didn't actually get me on my connecting flight. That's what I didn't like about this flight: that it didn't happen."
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Πλεονεκτήματα: "Friendly and helpful crew, good amount of leg room and storage space for bags."
Μειονεκτήματα: "Poor food (pasta with no veggies, and then mini "pizzas" -- lots of carbs and almost no vegetables!) and beer selections (only option was one pilsner... on Germany's flagship airline!). However, the staff were generous about bringing regular water, wine, and juice around throughout the flight."
Πλεονεκτήματα: "The crew was nice enough and the food was ok. Crew was great and served water and juice so many times during the flight! That was really good!"
Μειονεκτήματα: "Movie selection was old and many movies aren't of interest. I tried to purchase something on the plane and the card reader didn't work. Lufthansa should update those card readers! Seats are becoming smaller and thinner which means more uncomfortable than they were already."
Πλεονεκτήματα: "I liked the crew personnel"
Μειονεκτήματα: "I didn't like food"
Μειονεκτήματα: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."
Μειονεκτήματα: "I had requested a gluten free meal weeks before my travel and it was not confirmed for the Naples to Frankfurt flight. I think that if I already requested ahead of time that the flight crew should know about it and be ready to provide me with the correct meal even if I don't call back and confirm."
Πλεονεκτήματα: "waited for us to get to gate"
Μειονεκτήματα: "I didn't like missing my flight"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "They change the gate for transfer last minute"
Πλεονεκτήματα: "The airlines gives the best flights possible."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "The food, the crew, the cleanness"
Μειονεκτήματα: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"
Μειονεκτήματα: "Couldn't sleep because of seating."
Μειονεκτήματα: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."
Πλεονεκτήματα: "Everything was good, on time and without problems"
Μειονεκτήματα: "Chairs might have been more comfortable"
Μειονεκτήματα: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"
Πλεονεκτήματα: "Prompt boarding and takeoff, comfortable seat, good service and food."
Μειονεκτήματα: "I did not like the fold-out tray as well as the fold-down tray, no personal screen for the first row."
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "More space"
Πλεονεκτήματα: "I was seated next to my fiancé. We were separated on Blue air."
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Πλεονεκτήματα: "Smooth journey"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Μειονεκτήματα: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Seats and the leg room"
Μειονεκτήματα: "Vegetarian food"
Πλεονεκτήματα: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Μειονεκτήματα: "Nothing, the experience was great."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This airline sounds new to me but unbelievably the best fly I never been....!"
Μειονεκτήματα: "Charged me $70 and made me check my bag as I was boarding. Had no other option"
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "Everything. I was re-routed and never told why."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "It was delayed so we missed our connection."
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Πλεονεκτήματα: "The food and the crew"
Μειονεκτήματα: "We're not on this flight"
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Μειονεκτήματα: "Bag fee that I wasn't otherwise notified!"
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Πλεονεκτήματα: "Lots of leg room"
Μειονεκτήματα: "Slight delay, no tv"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "fare & connection time"
Μειονεκτήματα: "Check in opens 2 hours before the flight"
Πλεονεκτήματα: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Μειονεκτήματα: "Overall very disorganized."
Πλεονεκτήματα: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Μειονεκτήματα: "Luggage at baggage claim took longer to receive than the check in and flight combined"
Πλεονεκτήματα: "Every think"
Μειονεκτήματα: "My friends"
Πλεονεκτήματα: "Almost everything"
Μειονεκτήματα: "Almost nothing"
Πλεονεκτήματα: "Exceptionally incompetent customer service!!!"
Μειονεκτήματα: "The flight (propeller) was very noisy."
Μειονεκτήματα: "Staff that speak English well"
Μειονεκτήματα: "Delayed unloading upon arrival."
Πλεονεκτήματα: "The crew was nice and helpfull. The food and the drinks were excellent and the pilots did a great job as well. :)"
Πλεονεκτήματα: "Crew was wonderful."
Μειονεκτήματα: "Breakfast roll was not fresh"
Πλεονεκτήματα: "Friendly attentive crew, great service. Very easy to use app for check-in, boarding pass display, seat selection including changing seats. Also worth downloading so you can use the luggage drop-off desk and avoid potential long check-in lines."
Μειονεκτήματα: "Leg-room marginal for taller people although not much different from other airlines. If you are 1m85/6'1" or above just hope the passenger in front of you doesn't want to recline their seat."
Μειονεκτήματα: "They were very professional and friendly! Flight was smooth."
Μειονεκτήματα: "Slightly delayed. Food and entertainment are N/A. Overall, the flight was OK."
Πλεονεκτήματα: "Direct flight and convenient"
Μειονεκτήματα: "I fly Luxair a lot. They pretty much do what it says on the tin: fly you from A to B, on time, almost always with your luggage. But there's no pleasure in it. Boarding is by bus, onto small noisy airplanes. Surly ground staff take away bags at the aircraft steps unless they're very small hand bags. The crew are usually pretty nice, and they do serve drinks and a sandwich"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Incredible staff. Super polite"
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Πλεονεκτήματα: "Great food and friendly crew."
Μειονεκτήματα: "Seatback system was old and not very functional."
Μειονεκτήματα: "The craft is a bit old. Harsh landing."
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Πλεονεκτήματα: "On time, no hassle."
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "Not to be late ,and not to loose my luggege"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Πλεονεκτήματα: "The crew was friendly!"
Μειονεκτήματα: "Once again no vegetarian options."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Πλεονεκτήματα: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Πλεονεκτήματα: "Crew was very nice and the food was excellent"
Πλεονεκτήματα: "Crew was nice, too short of a flight to figure out more"
Μειονεκτήματα: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Food was good, crew was very professional and courteous. Flight was smooth."
Μειονεκτήματα: "Coach was cramped and the video system didn’t work very well"
Πλεονεκτήματα: "Liked the transfer"
Πλεονεκτήματα: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Πλεονεκτήματα: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Μειονεκτήματα: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Πλεονεκτήματα: "It was a wonderful flight and service . Hospitality and welcoming."
Μειονεκτήματα: "Nothing everything was amazing ."
Πλεονεκτήματα: "The food, entertainment, and service. Waited for me after almost missing my flight."
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "The hostesses were very kind and nice"
Πλεονεκτήματα: "the food"
Μειονεκτήματα: "no room for legs"
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "leg space in plane"
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Πλεονεκτήματα: "Lovely crew, clean toilets"
Μειονεκτήματα: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Πλεονεκτήματα: "Free drinks and snack!"
Πλεονεκτήματα: "I like service of AF"
Πλεονεκτήματα: "All female crew in the cockpit - awesome."
Μειονεκτήματα: "Non reclining seats"
Πλεονεκτήματα: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Μειονεκτήματα: "Business class seats hard. Did not flatten out for sleep."
Μειονεκτήματα: "Left a little late for no apparent reason."
Πλεονεκτήματα: "Warm and elegant service"